Concerns when Playing a Media Device (iPod, USB stick etc.) Connected to USB port – 2013-2015 Mazda – Mazda

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MULTI-MODEL (WITH TOUCHSCREEN AUDIO) – OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (iPOD, USB MEMORY STICK, ETC.) CONNECTED VIA USB

APPLICABLE MODEL(S)/VINS

2013 Mazda3

2014-2015 Mazda6

2013-2015 CX-5 vehicles with VINS higher than JM3KE****** 169169 (produced after November 21, 2012)

2013-2015 CX-9 vehicles with VINS lower than JM3TB****** 456698 (produced before February 2, 2015)

After the ignition is turned ON, it takes a long time to load all the data from the device before starting playback. Depending on the data volume, it can take up to several minutes.
After the ignition is turned ON, the playback always starts from the first track. It does not start from the last playing track/position when the ignition was turned OFF.
“iPod Error” message for the Apple IOS 8.0 or higher software on iPhone 4, 5, or 6.
SMS/Text cannot be downloaded when connected via Bluetooth.
Operational concerns when playing a media device (iPod, USB stick etc.) connected via the USB port.

These concerns may be caused by the software of the Bluetooth/Hands-free module that controls the USB connection.

To improve these concerns, the software of the Bluetooth/Hands-free module has been changed.

NOTE:

The updated software of the Bluetooth/Hands-free module will only address SMS/Text concerns for the Apple iPhone at this time.

REPAIR PROCEDURE

Replace the Bluetooth/Hands-free module with a modified one according to MS3 online instructions or the Workshop Manual.

CAUTION: After a Bluetooth/Hands-free module with the modified software has been installed, there will be some changes in system operation listed in the customer information.

Explain these changes to the customer as necessary and give the customer a copy of these pages.