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2618F – Passenger Frontal Air Bag Inflator May Explode – 2003-2008 Mazda
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2618F – Passenger Frontal Air Bag Inflator May Explode – 2003-2008 Mazda

oemdtc November 19, 2019 No Comments

October 31, 2019 NHTSA CAMPAIGN NUMBER: 19V781000

Passenger Frontal Air Bag Inflator May Explode

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

 

NHTSA Campaign Number: 19V781

Manufacturer Mazda North American Operations

Components AIR BAGS

Potential Number of Units Affected 47,053

 

Summary

Mazda North American Operations (Mazda) is recalling certain 2003-2008 Mazda6, 2004-2005 MPV, 2004 RX-8, and 2006-2007 Mazdaspeed6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

 

Remedy

Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall is expected to begin December 18, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda’s number for this recall is 2618F. Note: This recall supersedes recalls 13V130, 14V362, 14V773 and 15V869.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Mazda has a Recall


PARTS AND WARRANTY INFORMATION
Safety Recall 2618F

 

CONDITION OF CONCERN

In the subject vehicles, continued exposure to high levels of absolute humidity may cause the passenger frontal air bag inflator housing to rupture and deploy abnormally in the event of a crash necessitating deployment of the passenger frontal air bag. An inflator rupture could result in metal fragments striking the front passenger or other vehicle occupants, resulting in serious injury or death.

Dealers are to replace the passenger side frontal air bag inflator of subject vehicles with a permanent remedy one.

 

MANDATORY AIR BAG INFLATOR RETURN

The original air bag inflator(s) should be returned by your dealership every 30 days or once 200 inflators have been accumulated. All inflator part numbers can be counted and shipped together for these returns. To schedule a return, please contact XPO at (877) 650-3476.  Detailed air bag inflator return instructions can be found on MGSS and the Dealer Assistance Group websites. Failure to return the original inflator will result in a Warranty Claim Debit.

 

SUBJECT VEHICLES

Zone A

Model Note
2003-2008 Mazda6, 2006-2007 Mazdaspeed6, 2004-2006 MPV Originally sold or ever registered in Hawaii, California, Texas, Louisiana, Mississippi, Alabama, Georgia, Florida, South Carolina

Zone B

Model Note
2003-2008 Mazda6, 2006-2007 Mazdaspeed6, 2004-2006 MPV Originally sold or ever registered in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia

 

Zone C

Model Note
2003-2008 Mazda6, 2006-2007 Mazdaspeed6, 2004-2006 MPV Originally sold or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, Wyoming

 

OWNER NOTIFICATION

Mazda will notify U.S. owners by first class mail beginning July 6, 2018.

 

PARTS INFORMATION

Description Part Number Quantity Applicable Model
Passenger Side

Front Airbag Inflator

GJYB-57-K80 1 Mazda6, Mazdaspeed6, MPV
Campaign Label 9999-95-065A-06 1=50 labels Obtain in MStore (no charge)

 

 

WARRANTY CLAIM PROCESSING INFORMATION

Mazda6, Mazdaspeed6  

MPV

Warranty Type R R
Process Number AJ043A AJ043A
Symptom Code 99 99
Damage Code 99 99
Part Number Main GJYB-57-K80 GJYB-57-K80
Quantity 1 1
Labor Operation Number XXP7AXRX XXP7AXRX
Labor Hours 0.5 hrs. 0.6 hrs.

 

RENTAL CAR INFORMATION

Mazda recommends the usage of the MCVP loaner vehicle when available. If all MCVP loaner vehicles are in use and unavailable, and the customer needs a rental car, then use your local rental facility and offer a rental car. Be sure that every effort is made to repair the car within one business day or less in order to allow the next customer the same experience.

 

Rental Car Warranty Claim Information

MCVP Vehicle Preferred Rental Agency Vehicle
Warranty Type Code N/A

MCVP does not require claim submission

A
Symptom Code 99
Damage Code 99
Part Number Main Cause 5555-26-18FR
Part Quantity 0
Labor Operation Code MM024XRX
Labor Hours 0
Sublet – Rental Car
Sublet Invoice Number Number from Rental

Invoice or Dealer

Purchase Order

Sublet Type Code Enter “Z9” (other)
Sublet Amount Up to $30.00 per day for the number of days customer had

rental car

Sublet Text Number of days rental car was supplied to customer

Rental expenses exceeding the two-day limit will require prior DSM Authorization, as outlined in the Mazda Rental Car Reimbursement Program policy.

 


IMPORTANT SAFETY RECALL

Passenger Frontal Air Bag Inflator May Explode – Safety Recall 2618F

NHTSA 19V-781

May 2020

This notice applies to your vehicle: 20xx Mazda Modelname VIN

Dear Mazda Owner:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Mazda Motor Corporation has decided that a defect which relates to motor vehicle safety exists in 2003-2008 Mazda6, 2004-2005 MPV, 2006-2007 Mazdaspeed6 and 2004 RX-8 vehicles. A recall notification was sent in December 2019 to you or the prior registered owner. Your vehicle is still unrepaired and included in this Safety Recall. Please read this letter and make an appointment when possible at your local dealer who may also have alternative repair options available. We advise you to review Mazda’s statement on COVID-19 for the latest information (link: https://www.mazdausa.com/covid-19-news). If you need assistance in getting your vehicle repaired, please contact the Customer Experience Center at (800) 222-5500, option #6 or email at [email protected]

 

What is the problem?

The defect in these recalled vehicles could result in serious injury or death. The inflator which deploys the air bag, could explode resulting in sharp metal fragments striking the passenger or other vehicle occupants in the event of a crash that causes the air bag to deploy. This condition is more likely to occur if the vehicle had continued exposure to high levels of absolute humidity.

 

What will Mazda do?

Protect What Is Important To You

Your Mazda dealer will replace the frontal passenger side air bag inflator with a permanent remedy inflator, FREE OF CHARGE. The repair should take less than one hour to complete; however, it may take longer. Making an appointment at your Mazda dealership helps to minimize the wait time and inconvenience this recall may cause.

Mazda will provide alternate transportation free of charge when your vehicle is at an authorized Mazda dealership for a recall repair. To be eligible for alternate transportation, you must schedule an appointment with any authorized Mazda dealer so that they can discuss and accommodate your needs.

 

What should you do?

We encourage you to contact any authorized Mazda dealer to schedule an appointment to have your vehicle repaired as soon as possible. You do not need to bring this notice to the dealer, but it may assist in the check-in process.

 

Where is the closest Mazda dealer?

To locate your nearest Mazda dealer, visit our website www.MazdaRecalllnfo.com, consult your local yellow pages, or call our Customer Experience Center (800) 222-5500, option #4.

 

Moved or no longer own this vehicle?

If you have moved or no longer own your Mazda vehicle, please complete the enclosed prepaid Information Change Card as soon as possible. This enables us to update our records and notify the current owner.

Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

Still have questions?

If you have any questions regarding this recall, visit our website www.MazdaRecalllnfo.com. If you still have questions, contact our Customer Experience Center at (800) 222-5500, option #6.

If Mazda or its dealers do not repair the defect free of charge and within a reasonable amount of time, you may notify the Administrator of the National Highway Traffic Safety Administration, 1 200 New Jersey Ave., SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327- 4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.

As a reminder, you can always go to www.MazdaRecalllnfo.com and enter your VIN to view recalls and service campaigns that apply to your vehicle.

Your safety is our first priority at Mazda. We apologize for any inconvenience this recall may have caused you.

Sincerely,

Mazda North American Operations

 

Para informaciön en espafiol, visite www.MazdaSeguridad.com o llame a nuestro Centro de Experiencia para el Consumidor al (800) 222-5500, opciön #8 para hablar con un representante en espahol.

 


AVISO IMPORTANTE CAMPAÑA DE SEGURIDAD 2618F

REEMPLAZO DEL INFLADOR DE LA BOLSA DE AIRE FRONTAL – LADO DEL PASAJERO

PARA GARANTIZAR SU SEGURIDAD, SU VEHÍCULO DEBE REPARARSE POR SEGUNDA VEZ, PERO CON PIEZAS PERMANENTES, LA CAMPAÑA ANTERIOR UTILIZABA PIEZAS TEMPORERAS.

DICIEMBRE 2019

VIN xxxxxxxxxxxxxxxxx

RECALL 2618F

 

Estimado cliente Mazda:

Este aviso se envía a usted de acuerdo a la Administración Nacional de Vehículos de Motor (NHTSA por sus siglas en inglés). NHTSA Campaign No. 19V-781

Mazda Motor Corporation ha determinado que existe un defecto relacionado a la seguridad en ciertos vehículos de motor Mazda6 2003-2008, MPV 2004-2005, Mazdaspeed6 2006-2007 y RX-8 2004.

Si recibió esta notificación, es porque su vehículo está incluido en esta Campaña de Seguridad.

Nota: La Campaña 2618F reemplaza una anterior en la que su vehículo tenía un inflador de la bolsa de aire frontal del lado del pasajero reemplazado. Estos infladores “similares/iguales” fueron un remedio temporero hasta que se dispusiera de una cantidad suficiente de piezas permanentes.  Su vehículo está incluido en el grupo que ahora deberá repararse por segunda vez, pero con un inflador de remedio permanente.

 

¿Cuál es el problema?

El defecto en su vehículo puede provocar lesiones graves o la muerte.  Una explosión del inflador podría provocar que fragmentos metálicos afilados golpeen al conductor u otros ocupantes del vehículo en caso de un accidente que provoque el despliegue de la bolsa de aire.  Es más probable que ocurra esta condición, si el vehículo tuvo una exposición continua a altos niveles de humedad absoluta.  Es extremadamente importante programar una cita para esta reparación lo antes posible para garantizar su seguridad y la de sus pasajeros.

 

¿Qué hará Mazda?

Protege lo que es importante para ti.

Su concesionario Mazda reemplazará gratuitamente el inflador de la bolsa de aire frontal del lado del pasajero por un inflador de remedio permanente. La reparación debe tardar menos de una hora en completarse; sin embargo, podría tomar más tiempo.

Hacer una cita en su concesionario Mazda, ayuda a minimizar el tiempo de espera y las molestias que pueda causar esta campaña.

Mazda proporcionará gratuitamente transporte alterno cuando su vehículo se encuentre en un concesionario autorizado Mazda para una reparación de campaña.  Para ser elegible para el transporte alterno, debe programar una cita con cualquier concesionario autorizado Mazda para que puedan satisfacer sus necesidades.

 

¿Qué debe hacer?

Mazda está preocupado por su seguridad.  Por favor, programe una cita en cualquier concesionario autorizado Mazda para que el inflador de la bolsa de aire frontal del lado del pasajero sea reemplazado lo más pronto posible.

 

¿Dónde se encuentra el concesionario autorizado Mazda más cercano?

Para localizar el concesionario autorizado Mazda más cercano, puede utilizar el listado de Centros de Servicio que le incluimos con esta comunicación o acceda a www.MazdaPR.com. 

 

¿Se mudó o ya no es dueño de este vehículo Mazda?

Si usted tiene otra dirección o ya no es dueño de un vehículo Mazda, por favor, complete la tarjeta titulada

CAMBIO DE INFORMACIÓN “Information Change Card” que se encuentra en el manual de garantía que está en la gaveta de su vehículo, lo antes posible. Esto nos permitirá actualizar nuestros archivos y notificar al propietario actual.

Leyes federales requieren que cualquier arrendador de vehículo que reciba esta notificación, deberá enviar una copia al arrendatario dentro de diez días.

 

¿Aún tiene preguntas?

Si aún tiene preguntas sobre esta campaña, comuníquese por favor con nuestra oficina de Servicio al Cliente al  (787) 620-7546 o acceda a www.MazdaPR.com.

Si el concesionario autorizado Mazda no repara este defecto libre de costo en un tiempo razonable, usted puede notificarlo a la Administración Nacional de Seguridad de Vehículos de Motor, 1200 New Jersey Ave., SE Washington, DC 20590; o comunicarse con la línea libre de costo para seguridad de vehículos al 1-888-327-4236 (TTY: 1-800-424-9153) o visite http: www.safecar.gov.

Como recordatorio, siempre puede acceder a www.MazdaRecallInfo.com e ingresar su VIN para ver los avisos de seguridad y las campañas de servicio que aplican a su vehículo, así como para registrarse y recibir futuras alertas de campañas.

Su seguridad es nuestra prioridad en Mazda. Lamentamos cualquier inconveniente que esta campaña pueda haberle causado.

 

Sinceramente,

 

Mazda de Puerto Rico

 

Mazda de Puerto Rico
PO BOX 191850
San Juan PR 00919-1850
www.MazdaPR.com   

 


IMPORTANT SAFETY RECALL

To assure your safety, your vehicle must be repaired a SECOND time with permanent parts as the previous recall used temporary parts.

 

Frontal Passenger Side Air Bag lnflator Replacement Safety Recall 2618F

NHTSACampaign No.19V-781

 

This notice applies to your vehicle: 20xx Mazda Model name VIN

December 2019

Dear Mazda Owner:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Mazda Motor Corporation has decided that a defect which relates to motor vehicle safety exists in 2003-2008 Mazda6, 2004-2005 MPV, 2006-2007 Mazdaspeed6 and 2004 RX-8 vehicles. If you received this notice, your vehicle is included in this Safety Recall.

 

Note: Recall 2618F replaces a previous recall wherein your vehicle had a passenger air bag inflator replaced. These “like-for-like” inflators were a temporary remedy until a sufficient amount of permanent parts were available. Your vehicle is included in the population which will now need to be repaired a second time with a permanent remedy inflator.

 

What is the problem?

The defect in your vehicle could result in serious injury or death. An inflator explosion could result in sharp metal fragments striking the driver or other vehicle occupants in the event of a crash that causes the air bag to deploy. This condition is more likely to occur if the vehicle had continued exposure to high levels of absolute humidity. It is extremely important to schedule this repair as soon as possible to ensure your safety and the safety of your passengers.

 

What will Mazda do?

Protect What is Important to You

Your Mazda dealer will replace the frontal passenger side air bag inflator with a permanent remedy inflator, free of charge. The repair should take less than one hour to complete; however, it may take longer.

Making an appointment at your Mazda dealership helps to minimize the wait time and inconvenience this recall may cause.

Mazda will provide alternate transportation free of charge when your vehicle is at an authorized Mazda dealership for a  recall repair. To be eligible for alternate transportation, you must schedule an appointment with any authorized Mazda dealer  so that they  can  discuss  and accommodate your needs.

 

What should you do? 

Mazda is concerned about your safety, and we urge you to contact any authorized Mazda dealer to schedule an appointment to have the frontal passenger side airbag inflator of your vehicle replaced as soon as possible. You can bring this notice to the dealer but it is not required.

 

Where is the closest Mazda dealer? 

To locate your nearest Mazda dealer, visit our website www.M azdaRecalllnfo .com, or call our Customer Experience Center at (800) 222-5500, option #4.

 

Moved or no longer own this vehicle? 

If you have moved or no longer own your Mazda vehicle, please complete the enclosed prepaid Information Change Card as soon as possible. This enables us to update our records and notify the current owner.

 

Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

Still have questions? 

If you have any questions regarding this recall, visit our website www.M azdaR ecalllnfo .com, or contact our Customer Experience Center at (800) 222-5500, option #6.

If Mazda or its dealers do not repair the defect free of charge and within a reasonable amount of time, you may notify the Administrator of the National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http:/ /www.safercar.gov.

 

As a reminder, you can always go to www.MazdaRecalllnfo.com and enter your VIN to view recalls and service campaigns that apply to your vehicle as well as register to receive future recall alerts.

Your safety is our first priority at Mazda. We apologize for any inconvenience this recall may have caused you.

Sincerely,

Mazda North American Operations

 

Para informaci6n en espafio/, visite www.MazdaSeguridad.com o 1/ame a nuestro Centro de Experiencia para el Consumidor al (800) 222-5500, opcion #8 para hablar con un representante en espafio/.

 


MAZDA DEALER EMAIL

December 2, 2019

Attention: Mazda General, Parts and Service Managers

Subject: Launch of Takata Safety Recall Expansion to the DIR5 group of vehicles to existing Safety Recalls 1317F and 2618F.

Recall 1317F expansion: DIR5

Mazda Motor Corporation has decided that a defect which relates to motor vehicle safety exists in vehicles equipped with certain type of passenger frontal air bag inflator, and to conduct a recall campaign for certain 2009-2012 Mazda6, 2007-201 2 CX-7 and 2007-2012 CX-9 vehicles. There are 70,563 U.S. and U.S. Territory vehicles involved in this recall. The repair is identical to the current repair for vehicles in the existing recall. This recall is an expansion of Safety Recall 1317F – Passenger Air Bag Inflator Replacement filed with NHTSA on October 12, 2018.

 

Recall 2618F expansion: DIR5

Mazda Motor Corporation has also decided that a defect which relates to motor vehicle safety exists in vehicles equipped with certain type of passenger frontal air bag inflator, and to conduct a recall campaign for 2003-2008 Mazda6, 2006-2007 Mazdaspeed6, and 2004-2005 MPV, and 2004 RX-8 vehicles. There are 47,613 U.S. and U.S. Territory vehicles involved in this recall. The repair is identical to the current repair for vehicles in the existing recall. This recall is an expansion of Safety Recall 2618F – Passenger Air Bag Inflator Replacement filed with NHTSA on June 1 5, 2018.

Recalls 1317F and 2618F replace a previous recall wherein the vehicles had a passenger air bag inflator replaced. These “like-for-like” inflators were a temporary remedy until a sufficient amount of permanent parts were available. All vehicles included in the DIR5 population will now need to be repaired a second time with a permanent remedy inflator.

In the subject vehicles, activation of a non-desiccated ammonium nitrate inflator with degraded propellant may result in an inflator rupture. An inflator rupture may cause metal fragments to pass through the air bag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants.

Vehicle owners are scheduled to be notified by first class mail tomorrow, December 3rd , 2019 and will be asked to make an appointment for repairs as all vehicles will be in Open status and Parts are available for both recalls 1317F and 2618F.

 

Important Safety Notice:

The National Traffic and Motor Vehicle Safety Act prohibits the delivery of any subject vehicle without performing the necessary repair for defects or failures. Failure to perform applicable recalls before delivery can result in extensive dealer fines and penalties from the Federal Government. Therefore, you must complete this recall for all affected vehicles in your inventory prior to delivery.

To help you effectively perform this recall, Mazda has developed the following resources:

  1. Parts and Warranty information and Repair procedures have been posted on MGSS (Mazda Global Service Support) websites via MXConnect.
  2. For or warranty claim questions, please contact the Warranty Hotline at (877) 7276626, Option 3. For recall questions, please contact Dealer Recall Help on MXConnect > Warranty.
  3. For parts questions, please contact the Corporate Dealer Assistance Group at (877) 727-6626 Option 2.

Please make certain the appropriate personnel in your dealership are aware of these resources and are familiar with the details of this recall before responding to customer inquiries.

We apologize for any inconvenience this recall may cause you and your customers. Your understanding and support in carrying out this campaign is greatly appreciated.

Protect What is Important to You

Mazda North American Operations

Sincerely,

Travis Young
Manager, Recalls, Technical Services Division
Mazda North American Operations

 

MAZDA NORTH AMERICAN OPERATIONS

 


MAZDA DEALER EMAIL

November 4, 2019

Attention: Mazda General, Parts and Service Managers

Subject: Notification of Takata Safety Recall Expansion to the DIR5 group of vehicles to existing Safety Recalls 1317F and 2618F.

Recall 1317F expansion: DIR5

Mazda Motor Corporation has decided that a defect which relates to motor vehicle safety exists in vehicles equipped with certain type of passenger frontal air bag inflator, and to conduct a recall campaign for certain 2009-2012 Mazda6, 2007-2012 CX-7 and 2007-2012 CX-9 vehicles. There are 70,563 U.S. and U.S. Territory vehicles involved in this recall. The repair is identical to the current repair for vehicles in the existing recall. This recall is an expansion of Safety Recall 1317F

– Passenger Air Bag Inflator Replacement filed with NHTSA on October 12, 2018.

 

Recall 2618F expansion: DIR5

Mazda Motor Corporation has also decided that a defect which relates to motor vehicle safety exists in vehicles equipped with certain type of passenger frontal air bag inflator, and to conduct a recall campaign for 2003-2008 Mazda6, 2006-2007 Mazdaspeed6, and 2004-2005 MPV, and 2004-2005 RX-8 vehicles. There are 47,613 U.S. and U.S. Territory vehicles involved in this recall. The repair is identical to the current repair for vehicles in the existing recall. This recall is an expansion of Safety Recall 2618F – Passenger Air Bag Inflator Replacement filed with NH TSA on June 15, 2018.

For both recalls, all affected vehicles have been repaired with “like-for-like” inflators from prior Takata recalls. These “like-for-like” inflators were an interim remedy until a sufficient amount of permanent parts were available. These affected vehicles will now need to be repaired once more with the permanent remedy inflator.

In the subject vehicles, activation of a non-desiccated ammonium nitrate inflator with degraded propellant may result in an inflator rupture. An inflator rupture may cause metal fragments to pass through the air bag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants.

Dealers are to replace the passenger frontal air bag inflator of the affected subject vehicles and the affected vehicles will display Not Launched in eMDCS today, November 4th , 2019. As parts are available for all vehicles in DIR5, dealers can perform the repair if a customer requests it even in Not Launched status.

Customers affected by this recall are scheduled to be notified by first class mail no later than December 16, 2019 and will be asked to make an appointment with a Mazda dealer to have the passenger frontal air bag inflator replaced with a permanent remedy part for recall 1317F and 2618F.

 

Important Safety Notice:

The National Traffic and Motor Vehicle Safety Act prohibits the delivery of any subject vehicle without performing the necessary repair for defects or failures. Failure to perform applicable recalls before delivery can result in extensive dealer fines and penalties from the Federal Government. Therefore, you must complete this recall for all affected vehicles in your inventory prior to delivery.

To help you effectively perform this recall, Mazda has developed the following resources:

  1. Repair Procedures and Parts and Warranty information will post on MGSS (Mazda Global Service Support) websites via MXConnect as soon as possible, hopefully by November 7, 2019.
  2. For warranty questions, contact the Warranty Hotline at (877) 727-6626, Option 3.
  3. Vehicles will display in eMDCS as “Not Launched” on November 4, 2019. Once Parts and Repair procedures are posted, claims can be input into eMDCS however, repairs MUST be completed as parts are available and can be completed on customer vehicles that exhibit the condition or that cannot wait.
  4. For parts questions, contact the Corporate Dealer Assistance Group at (877) 727-6626 Option 2.

Please make certain the appropriate personnel in your dealership are aware of these resources and are familiar with the details of this recall before responding to customer inquiries.

We apologize for any inconvenience this recall may cause you and your customers. Your understanding and support in carrying out this campaign is greatly appreciated.

Protect What is Important to You

Mazda North American Operations

Sincerely,

Hideo Takashima
Director, Technical Services Division
Mazda North American Operations

 

MAZDA NORTH AMERICAN OPERATIONS

 


Chronology of Defect updated on July 27, 2020.

Passenger side frontal air bag may explode on MY2003-2008 Mazda6,  MY2006-2007 Mazdaspeed6, MY2004-2005 MPV, MY2004 RX-8. NHTSA #19V781 (Mazda #2618F)

 

On May 3, 2016 : As a result of testing and analysis conducted by Takata and independent research organizations, NHTSA concluded that non-desiccated Takata PSAN (phase-stabilized ammonium nitrate) inflator would reach threshold level of degradation, causing the inflator to become dangerous. Therefore, NHTSA ordered Takata to file phased DIRs, in accordance with the schedule set forth in the amendment to the Consent Order.

 

From May 16, 2016 to October 16, 2018; Mazda has submitted relevant recalls in phased manner, as DIR#1 through DIR#4, in accordance with three DIRs Takata submitted to NHTSA.

 

In the middle of October, 2019: The replacement parts using non-PSAN based inflators have become available for all subject vehicles which have ever been replaced with non-desiccated PSAN inflators as an interim remedy to avoid an immediate safety risk posing air bag rupture, in the past recall, 13V130, 14V362, 15V869 and 14V773.

 

On October 28, 2019; Mazda hold the Quality Audit Committee and decided to conduct a recall covering the subject vehicles replaced with like-for-like parts, MY2003-2008 Mazda6, MY2006-2007 Mazdaspeed6, MY2004-2005 MPV and MY2004-2005 RX-8.

 

Updated July 27 2020 – This amendment is to inform of Mazda’s intent to implement the “other” reporting category for removed vehicles in Quarterly Reporting as permitted in the Third Amendment to the Coordinated Remedy Order (“ACRO”), Paragraphs 45 through 49.  As a condition of the ACRO, all affected vehicles will remain active, or “live”, across Mazda’s data systems such that any search of “other” removed VINs will return an open recall status.  For this reason, the Number of potentially involved vehicles in this report will remain the same.  However, for reference, initial counts of vehicles in the “other” reporting category are indicated in attached supplement.  Note that these counts are current as of the second calendar quarter 2020.  Future changes to overall Total Removed counts, including “Other,” will be reflected in quarterly reporting as well as monthly dashboard reporting until otherwise directed by the agency.

 

 


URGENT LIMITED TIME REMAINING
SPECIAL SAFETY RECALL REPAIR EVENT Putting off your FREE SAFETY recall repair? NOW is the time to ACT!
Your local Mazda dealers in Kona & Hilo are closing December 31, 2019
YOUR MAZDA HAS AN URGENT SAFETY RECALL
Dear [Customer Name],
At Mazda, safety is a top priority. Your [Year] [Make] [Model]* has one or
more defective parts that have been recalled. If not repaired, they could
put you or your passengers at risk. Your FREE safety recall repair must be
completed immediately.
Your local Mazda dealerships (Hilo Mazda & Kona Mazda) are closing their
doors in December 2019 and after that date, the closest Mazda dealership is
on another island. We understand you may have reasons for not getting your
FREE safety recall repair completed, which is why we are hosting this recall
repair event.
WHAT: Safety Recall repair event (All Mazda recall repairs are
FREE)
WHEN: Thursday, November 14th AND Friday, November 15th
WHERE: Hilo Mazda 808-961-4744 1 Keaa Street; Hilo, HI 96720
Kona Mazda 808-329-4141 75-579 Kuakini Hwy; Kailua Kona, HI
96740
TIME: November 14 – 8:00 am – 5:00 pm
November 15 – 8:00 am – 3:00 pm
FREE: Mazda Hat (while supplies last)
BBQ Lunch on Saturday (while supply lasts)
To schedule your FREE safety recall repair, please call the Service number
listed for your selected dealership. An appointment is preferred but not
required for this special event. Repairs typically are completed within 1 hour.
All Safety Recall Repairs are Free of Charge and there will be no sales
pressure to perform any customer pay repairs made at this event.
Your safety and the safety of your family is at risk! DO NOT wait and miss this
opportunity to complete your urgent safety recall repair. For your convenience,
FREE alternative transportation (if the repair takes a significant amount of
time) or FREE towing is available.
If you no longer own this vehicle, please complete the enclosed prepaid
Information Change Card so we can update our records.
We apologize for any inconvenience this may cause. Thank you for your
attention to this urgent notice.
Sincerely,
Mazda North American Operations

***********************************************************

The National Salvage Vehicle Reporting Program (NSVRP) is a not-for-profit 501 (C) (3). The organization was founded to support law enforcement and to promote and support efforts to advance the National Motor
Vehicle Title Information System (NMVTIS). NSVRP’s mission is to support initiatives to control auto-theft and title abuse. NSVRP’s Board of Directors consists of representatives of major law enforcement groups.
The US Department of Justice has applauded NSVRP for developing reporting standards for NMVTIS reporting and has strongly encouraged the operator to adopt these standards as suggested voluntary compliance
standards. NSVRP has been recognized both by the Department of Justice and the FBI for ‘Exceptional Service in the Public Interest’ for its public policy efforts.
80 Urban Street, Stamford, Connecticut 06905-3965
Phone: (203) 975-9889 Fax: (203) 975-9864 [email protected]
June 11, 2020
Director Automotive Solutions
Stericycle ExpertSOLUTIONS
105 Decker Court, Suite 300
Irving, TX 75062
Subject: NSVRP Opinion Letter – NHTSA Recall: 19V781 Manufacturer Recall: 2618F Period: 2020-2 No: 1
NSVRP is pleased to provide a comprehensive review and Opinion Letter for the provided VIN sample. This analysis includes the impact of the most recent NHTSA’s third amendment to the Coordinated Remedy Order (CRO) that was issued in December 2016.
Contained in this document is the following:
• NSVRP Overview
• NSVRP Best Practice and NHTSA Letter of Support
• NSVRP Capabilities
• Background for Areas Analyzed
o Total Removed Identification
o In-Commercial Transit Identification
o Airbag Inspection
o Active Vehicle Monitoring
o ZONE A and Non-ZONE A VIN Identification
o Vehicles with Long Expired Registrations and no Subsequent Identified Activity
• Recall Completeness
o Vehicle Population
o Other Reason
o Addresses
o Outreach
• Solutions in Response to the Independent Monitor of Takata, December 21, 2018
o Address Enhancement
o Outreach
o Recall Closeout and Maintenance Monitoring
• Analysis Results
NSVRP Overview
The National Salvage Vehicle Reporting Program (NSVRP) is a leading not-for-profit law enforcement support organization dedicated to reducing auto theft, title fraud and abuse and to helping control criminal activities related to the exportation of stolen and fraudulently obtained vehicles. NSVRP works closely with the U.S. Department of Justice (DOJ), the FBI, U.S. Customs and Border Protection, state governments and other parties to help further our mutual objectives.
NSVRP’s board is comprised of representatives of local and national law enforcement organizations. NSVRP is recognized by DOJ as creating an independent third-party voluntary standard for the National Motor Vehicle Title Information System (NMVTIS), which was created as a result of the Anti-Car Theft Acts of 1992 and 1996. In the Federal Register USDOJ has strongly encouraged the operator of NMVTIS to follow this standard to the fullest extent possible. In fulfilling our mission, we have coordinated with the federal government on several matters involving usage of NMVTIS such as the Car Allowance Rebate
The National Salvage Vehicle Reporting Program (NSVRP) is a not-for-profit 501 (C) (3). The organization was founded to support law enforcement and to promote and support efforts to advance the National Motor
Vehicle Title Information System (NMVTIS). NSVRP’s mission is to support initiatives to control auto-theft and title abuse. NSVRP’s Board of Directors consists of representatives of major law enforcement groups.
The US Department of Justice has applauded NSVRP for developing reporting standards for NMVTIS reporting and has strongly encouraged the operator to adopt these standards as suggested voluntary compliance
standards. NSVRP has been recognized both by the Department of Justice and the FBI for ‘Exceptional Service in the Public Interest’ for its public policy efforts.
80 Urban Street, Stamford, Connecticut 06905-3965
Phone: (203) 975-9889 Fax: (203) 975-9864 [email protected]
System (CARS), the Insurance Cost Information Regulation, as well as in matters relating to enforcement and administration of the Odometer Act and Hurricane Sandy-related Odometer Act issues.
NSVRP has been active in encouraging the federal government to address the significant gap that exists in communicating recall information to consumers, especially in alerting consumers of safety recalls for older used vehicles. In addition to supporting an FTC requirement via its Used Car Rule that used car dealers actively confirm if a safety recall exists and repair and clear any notices from the recall database before offering the vehicle for sale and providing comments to NHTSA in support of enhancements proposed in the Department of Transportation’s Grow America Act draft language that would prohibit vehicles with open safety recalls from being sold by dealers to the retail public and providing additional recommendations that would further support those protections for the public through better dissemination of recall alerts, NSVRP submitted significant comments regarding the potential limitations and unintended consequences of the RECALL Act and offered possible modifications to address those concerns. We have also historically worked with the NHTSA on recall issues, and with the American Association of Motor Vehicle Administrators (AAMVA) to provide input into their various Best Practices Working Groups.
NSVRP has at its disposal many specialized databases – some of which are proprietary to NSVRP and all of which are integrated into a working set of tools that provide unique capabilities in tracking and uncovering vehicle transfers and vehicle conditions. As a result of our capabilities and our being recognized by USDOJ in the 2009 NMVTIS Federal Rule as an independent 3rd party voluntary standards body for NMVTIS, we are capable of uncovering significant intelligence on the status of vehicles. We also are capable of providing opinion letters that may be considered having special standing in making determinations regarding the current recall status of some vehicles subject to recall process.
NSVRP has been continuously monitoring progress on the recall completion process and has regularly been updating and refining its best practice standards and procedures as a result of information it has collected during its monitoring efforts1.
NHTSA Letter of Support for NSVRP Best Practice Standard for Automotive Recalls and Opinion Letter Process
As part of the NSVRP standards process, NSVRP produced at NHTSA’s request a formal standards document for automotive recalls. NSVRP also has provided to NHTSA a draft opinion letter based on previous vehicle samplings provided to us by various OEMs. NHTSA has reviewed the NSVRP standard and opinion letter as well as recall reporting under the NSVRP standard. NHTSA has provided written confirmation to NSVRP that NHTSA considers the NSVRP process to have import and value, and that NSVRP is able to uncover vehicles that can be removed from active outreach based upon the NSVRP Total Removed standard as highly unlikely to still be in service. NHTSA also has communicated in writing that NSVRP has been able ‘to repeatedly demonstrate’ that the NSVRP process is able to identify strong additional outreach candidates.
NSVRP Capabilities
NSVRP has access to many internal and external databases that are unique to NSVRP and which enable NSVRP to identify current status activity in vehicles beyond that available from state registration information. We maintain information on millions of monthly in-commercial transactions including lease/lien/used/salvage and impound transactions, vehicle activity based upon police inquiry and LPR monitoring as well as current name and address information beyond information in state vehicle registration databases. Coupled with our use of the National Motor Vehicle Title Information System (NMVTIS) NSVRP has access to vast quantities of information both historic and real-time information that helps NSVRP to evaluate the current status for vehicles for recall reporting and outreach.
Background for Areas Analyzed
Consistent with the NSVRP Best Practice Standard for Automotive Recalls, NSVRP processed the VINs against all the NSVRP databases in order to determine the current status of as many of these vehicles as possible.
1 Throughout the recall monitoring process NSVRP has been sharing its research with NHTSA and has regularly been providing to NHTSA updates on its findings and any updates to the NSVRP Best Practice Standards for Automotive Recalls.
The National Salvage Vehicle Reporting Program (NSVRP) is a not-for-profit 501 (C) (3). The organization was founded to support law enforcement and to promote and support efforts to advance the National Motor
Vehicle Title Information System (NMVTIS). NSVRP’s mission is to support initiatives to control auto-theft and title abuse. NSVRP’s Board of Directors consists of representatives of major law enforcement groups.
The US Department of Justice has applauded NSVRP for developing reporting standards for NMVTIS reporting and has strongly encouraged the operator to adopt these standards as suggested voluntary compliance
standards. NSVRP has been recognized both by the Department of Justice and the FBI for ‘Exceptional Service in the Public Interest’ for its public policy efforts.
80 Urban Street, Stamford, Connecticut 06905-3965
Phone: (203) 975-9889 Fax: (203) 975-9864 [email protected]
As per the NSVRP standard, in order for a vehicle to be identified with certainty, it requires that the information used must determine the status of a vehicle to a high level of confidence before a vehicle can be deemed to be out of service. Only explicit event-based identification of a vehicle’s condition or status can provide that level of confidence2 – and NSVRP has previously provided to NHTSA the guidelines we require for making such a determination. These are codified in the best practice standard that NSVRP created at the request of NHTSA, and which has been provided to NHTSA by NSVRP.
Total Removed Identification
NSVRP evaluates the recalled vehicle population for each class of exemption and as stated above has been able to produce a specific identification and count of records for Total Removed classification.
Classes of vehicles that conform to this profile for exemption include:
1) Vehicles that have been branded by a state with a final branding as a Junked/Crushed/Dismantled/or non-repairable designation3
2) Vehicles that have been reported into the National Motor Vehicle Title Information System (NMVTIS) with a status of Crush or Scrap indicating that the vehicle has been reported as already physically decommissioned as an operating vehicle
3) Vehicles which have been sold through a salvage auction and where the physical damage is so severe that the vehicle cannot be put back into service
4) Vehicles that have been exported outside of the US and its territories regardless of their condition and are not presently subject to recall
5) Vehicles known to be presently registered outside of the US
6) Vehicles that are presently active stolen vehicles and cannot be located
7) For airbag recalls, a review of salvage auction records is included, and availability of auction photos are included to determine when passenger and driver airbags are deployed and will be identified as Total Removed for purposes of that airbag recall.4
Classes of vehicles that do not conclusively determine conformance to this profile for exemption:
1) Vehicles that have been classified as an insurance total-loss5.
2) Salvage branded vehicles6.
2 A specific event is a documented action such as an export transaction, reporting of a crushed vehicle event. A lack of reporting – such as a non-renewal of registration – does not conclusively identify any specific action, but rather a lack of any reporting of a new transaction. This lack of renewed registration can be indicative of some issues, but it is not specific proof that a vehicle is no longer in use with certainty. USDOT studies have documented that significant numbers of unregistered vehicles operate on public roads.
3 Only a limited number of state title brands signify ‘destroyed vehicle’ branding, and these definitions vary by state. According to the 2016 NMVTIS annual report, covering over 980 million current and historic titled vehicles, roughly 100 million vehicles had state title brands of which –as per the NMVTIS annual report –19 million met the criteria of being ‘destroyed vehicles’ under that state’s title branding definitions. Overall, based upon the nearly 1 billion current and historic NMVTIS title data records, roughly 10% of titled vehicles have some form of branding, while only 2% of all titled vehicles have a ‘destroyed vehicle’ branding categorization.
4 This will enable automakers the ability to report that the originally installed airbags were already deployed and in the unlikely event where a damaged vehicle were to later be repaired and be involved in a subsequent accident, they could provide evidence that the airbag originally installed had been replaced prior to a subsequent accident. Each manufacturer will have to determine if such vehicle – in the cases where a subsequent owner restored the vehicle to road use – should be inspected under a recall program for both a proper repair and for replacement of the non-original airbag.
5 Insurance total losses are vehicles where an insurance company pays off the claim rather than repairing a vehicle for the insured. This designation should not be confused with title branding. Each state has its own regulations as to how such total loss vehicles are to be branded – or where they are exempted from branding. Many total loss vehicles can have little if any damage – including those stolen vehicles recovered only after the claim has already been paid or with older vehicles having low actual cash values (ACV) and having relatively minor damage.
6 Salvage branded vehicles under virtually all state regulations are eligible to be returned to legal road use. When retitled for road use many states will issue a rebuilt salvage title for the vehicle, however in a few states a clear title may be issued. In cases where there is severe damage some – but not all- states offer a special branding classification of a junk/non-repairable or other such title branding, designating the vehicle as non-repairable. In those states a regular salvage title specifically indicates a vehicle that can be restored to road use. Some states offer salvage safety inspection retitling processes, but others just check for stolen parts used in making any repairs.
The National Salvage Vehicle Reporting Program (NSVRP) is a not-for-profit 501 (C) (3). The organization was founded to support law enforcement and to promote and support efforts to advance the National Motor
Vehicle Title Information System (NMVTIS). NSVRP’s mission is to support initiatives to control auto-theft and title abuse. NSVRP’s Board of Directors consists of representatives of major law enforcement groups.
The US Department of Justice has applauded NSVRP for developing reporting standards for NMVTIS reporting and has strongly encouraged the operator to adopt these standards as suggested voluntary compliance
standards. NSVRP has been recognized both by the Department of Justice and the FBI for ‘Exceptional Service in the Public Interest’ for its public policy efforts.
80 Urban Street, Stamford, Connecticut 06905-3965
Phone: (203) 975-9889 Fax: (203) 975-9864 [email protected]
3) Vehicles with expired registrations7.
In order to provide the most precise and specific Total Removed determination, the source-category for each determination is provided for every vehicle identified as Total Removed. The status reports now provided a breakout for the Total Removed determination by source-category as well as the explicit factor(s) reported by that specific source-category that according to the NSVRP best practice standard met the requirement for Total Removed designation8.
In Commercial Transit
NSVRP also identifies vehicles that are no longer in the possession of the last recorded registered owner, and where the vehicle has subsequently been handled by an identified intermediate party who does not have an obligation to re-register the vehicle in their own name. These vehicles are not Total Removed and are capable of resurfacing once they complete the commercial transfer chain and end up with a final buyer or owner. In-commercial transit analysis can provide leads to outreach to current owners even when they are not recorded with a state as the registered owners of the vehicles. Vehicles that are presently in commercial transit will not be reachable through mailing or other outreach efforts to the last prior registered owner and a manufacturer may reasonably consider suspending outreach efforts to that prior owner until such time that a new owner has been identified.
Visual Inspection and Airbag Analysis
NSVRP can perform a visual inspection of salvage auction photos and records to identify instances of deployed airbags and for vehicles damaged to such an extent that they are incapable of restoration for road use regardless of the nature of the titling and branding of the vehicle. For this analysis a visual inspection of auction photos for extensive damage and deployed airbags was not undertaken.
Active Vehicle Monitoring
NSVRP performs comprehensive monitoring on all vehicles classified as Active. Only vehicles previously identified as Total Removed, and vehicles indicated as remedied or closed by the manufacturer will be excluded. Active vehicle monitoring resources include any in commercial transit ownership changes, salvage and wholesale auctions, stolen, impound, online sales, export, CBP activity to identify changes in Total Removed or daily transit, police stops. As the status changes, NSVRP will update that status in its quarterly reporting.
Identification of Vehicles that are Current ZONE A vehicles
NSVRP identifies vehicles which while presently registered in a ZONE A area. These vehicles should be considered at an enhanced risk for recall priority.
Identification of Vehicles with Prior Zone A History
Specific to Takata or airbag related recalls, NSVRP identifies vehicles that while presently not registered in a ZONE A area have previously been domiciled in a ZONE A area. These vehicles should be considered at an enhanced risk for recall priority.
Vehicles with Long Expired Registrations and No Subsequent Identified Activity
In NHTSA’s third coordinated remedy order for Takata recalls, NHTSA has allowed manufacturers to identify vehicles with long expired registrations and lacking subsequent activity to be considered as indicative of a vehicle with a substantially higher likelihood of being permanently out of service. NHTSA allows for use of this classification as an optional method to enhance reporting but places restrictions and additional requirements on its use. Vehicles in this secondary classification grouping are to be labeled as “other” for reporting purposes in the recall statistics. Unlike scrapped, exported, or stolen vehicles where there
7 Expired registrations are not proof of out of service vehicles. It is well documented – including in USDOT studies – that many older vehicles are routinely operated with expired registrations. This is especially true for vehicles that are no longer able to pass emissions tests or are owned by lower income or individuals unwilling to document themselves as vehicle owners.
8 Only those statuses reported by a source that meet the NSVRP standard for Total Removed are included in these reporting columns. Other statuses reported by a source that do not qualify for Total Removed designation are excluded from Total Removed status reporting.
The National Salvage Vehicle Reporting Program (NSVRP) is a not-for-profit 501 (C) (3). The organization was founded to support law enforcement and to promote and support efforts to advance the National Motor
Vehicle Title Information System (NMVTIS). NSVRP’s mission is to support initiatives to control auto-theft and title abuse. NSVRP’s Board of Directors consists of representatives of major law enforcement groups.
The US Department of Justice has applauded NSVRP for developing reporting standards for NMVTIS reporting and has strongly encouraged the operator to adopt these standards as suggested voluntary compliance
standards. NSVRP has been recognized both by the Department of Justice and the FBI for ‘Exceptional Service in the Public Interest’ for its public policy efforts.
80 Urban Street, Stamford, Connecticut 06905-3965
Phone: (203) 975-9889 Fax: (203) 975-9864 [email protected]
is a specific documented event that confirms these vehicles to be out of service, and where a vehicle can be permanently removed from consideration for a recall, any vehicles included in this “other reasons” category must be monitored and reconfirmed on a continuing basis by the manufacturer. As part of the continuous monitoring of open vehicles, NSVRP will identify vehicles with long expired registrations and where there has been no subsequent activity and is able to monitor that activity on an on-going basis.
NSVRP includes the reporting of this “other” category in its opinion letter to the manufacturer after a monitoring period and after developing a monitoring history and revalidating the title status with the state but leaves it up to the manufacturer to decide whether to include this optional information when the manufacturer reports on recall progress to NHTSA (as per NHTSA’s guidance). NSVRP agrees that a significant percentage of these vehicles are permanently out of service, however NSVRP cautions that it is highly likely that some vehicles are operated on the road under long expired registrations as unregistered vehicles, so it is important to follow NHTSA’s guidance to continually monitor these vehicles for signs of resurfacing for road use in spite of being presently unregistered. NSVRP is able to provide a robust means of monitoring for activity on these vehicles where a manufacturer includes the NHTSA ‘other reasons’ categorization in their recall reporting.
Recall Completeness – Vehicle Population
NSVRP Statement: A difference in NHTSA reported counts and VINs provided to NSVRP can be based upon many factors. This count difference may be attributed to vehicles in groups that are remedied, not yet active for recall and changes to NHTSA IDs and/or movement of VINs as the OEM’s also work to reconcile their VIN populations. Other reasons could include vehicles where replacement parts are not yet available, or in cases where initial mailings are in progress, but NSVRP has not yet been assigned those VINs for reporting analysis9.
Once a recall has progressed past its first quarter NSVRP will compare the total count of VINs provided by an OEM to NSVRP against the population of VINs reported to NHTSA in the previous quarterly report in order and assess the completeness of the scope of coverage of the NSVRP opinion letter.
At the close-out of the recall it is expected that a final reconciliation will allow NSVRP to provide a consolidated opinion letter for all VINs monitored and remedied for the total population of the recall for submission by the OEM to NHTSA.
Recall Completeness – Other Reason
NSVRP Statement: NHTSA allows for the inclusion of an optional Other Reason categorization of vehicles for recall reporting. NSVRP has implemented this into the NSVRP standard and this categorization may be used by participating OEMs when appropriate. According to the NSVRP standard, a recall must first undergo levels of monitoring and data collection for extended periods of time before the vehicles in that recall can be reported as having a definitive Other Reason status.
Initially, NSVRP classifies the recall as having an Other Reason reporting maturity status of “No”. During this phase of the reporting, NSVRP identifies vehicles with long-term expired registrations that are being monitored for activity and which are potentially eligible for eventual classification of Other Reason long-time expired status. This count of vehicles could be reported only as being monitored for their potential eligibility for a final reporting of Other Reason status. Many of these may eventually be disqualified from being finally classified as Other Reason vehicles once a full monitoring regiment has taken place and as additional NMVTIS and state registration data is collected over the course of the recall. Vehicles in this interim status ought not initially be reported to NHTSA as having a final Other Reason status.
As the recall matures, NSVRP will determine that the full collected history of information has been collected. At that time, NSVRP will change the Other Reason maturity status to “Yes”. Once the status has been reported as mature, the NSVRP report
9 NSVRP will report on a reconciliation between the counts and will sample test the excluded groups, when available, to be able to provide an opinion on the reconciliation between the VINs being monitored by NSVRP and its positioning in the overall status of the recall.
The National Salvage Vehicle Reporting Program (NSVRP) is a not-for-profit 501 (C) (3). The organization was founded to support law enforcement and to promote and support efforts to advance the National Motor
Vehicle Title Information System (NMVTIS). NSVRP’s mission is to support initiatives to control auto-theft and title abuse. NSVRP’s Board of Directors consists of representatives of major law enforcement groups.
The US Department of Justice has applauded NSVRP for developing reporting standards for NMVTIS reporting and has strongly encouraged the operator to adopt these standards as suggested voluntary compliance
standards. NSVRP has been recognized both by the Department of Justice and the FBI for ‘Exceptional Service in the Public Interest’ for its public policy efforts.
80 Urban Street, Stamford, Connecticut 06905-3965
Phone: (203) 975-9889 Fax: (203) 975-9864 [email protected]
will take the remaining vehicles still being monitored for potential Other Reason status and place them into two categories of Other Reason status.
At the close of the recall those vehicles still being monitored for potential Other Reason status and where there is a preponderance of evidence that they are still long-term expired vehicles and for which there is no observed activity indicating any road use while they were long-term expired vehicles will be designated as “Other Reason” vehicles. If any of these vehicles were remedied while in a final long-term expired status, they will also be flagged as Other Reason vehicles which were subsequently remedied, and which are potential vehicles of interest.
At the close of the recall those vehicles still being monitored for potential Other Reason status where there is a lesser level of evidence that they are still long-term expired vehicles and for which there is no observed activity indicating any road use while they were long-term expired vehicles will be designated as “Provisional Other Reason” vehicles. If any of these vehicles were remedied while still in a final long-term expired status, they will also be flagged as Other Reason vehicles which were subsequently remedied, and which are potential vehicles of interest.
NSVRP will be able to distinguish between these two populations, and will provide to the OEMs a list of these VINs in order to allow the OEM to provide any missing state registration data for these vehicles before completing the analysis. If the missing information is provided to NSVRP, then these vehicles will be evaluated as “Other Reason” vehicles10.
Recall Completeness – Addresses
NSVRP Statement: Overall there is roughly a 14% per year annual rate of national change in address11. Furthermore, for individuals in lower income strata because there is a lower percentage of home ownership and multi-year apartment leasing this annual change in address rate is even higher and may be closer to 20% or more per year. The combination of these factors coupled with there being no obligation for former vehicle owners to notify the state of the owner giving up a vehicle or nor is it the normal practice for many current registered owners to directly notify a state of a change in address until such time as they renew their registration result in many state registration addresses to be out of date12,13.
Recall Completeness – Outreach
NSVRP Statement: OEMs focus a great deal of effort on active outreach to existing registered vehicle owners. Many augment these efforts through additional outreach intended to motivate vehicle owners to enable the remediation of their vehicles through door-to-door programs, on-site repairs, loaner programs, crowdsourcing and other efforts to enhance repair rates.
Overall there is roughly a 12% per year annual rate of change for vehicle ownership14. For newer vehicles ownership changes are typically well documented for the period of time when vehicles are still covered by new car warrantees. When vehicles are on their second (or later) owner the party giving up the vehicle is typically under no obligation to report to a state that they
10 NSVRP is presently able to provide NMVTIS data for all NMVTIS governed jurisdictions. NSVRP is also able to provide current state registration data for a majority of recall vehicles. At the close of the recall there will be a residual subset of the recall population where NSVRP can present a specific list of recall VINs to the OEM to provide current state registration records if they wish to further enhance the final Other Reason closeout data. This may enable some additional vehicles to be reclassified from the category of Provisional Other Reason to either Other Reason vehicles or to be eliminated as eligible for Other Reason classification based upon further updated state registration information.
11 Based upon 2012 US Census figures, there were 36.5M people who moved out of a total population of 305M. This represents a movement rate of 12%. Previous rates have tended to be higher. As an example, in 2001 there were 41M individuals who were identified as moving out of a population of 278M. This represents a documented moving rate of 14.7%.
12 NSVRP has used current Takata recalls as a detailed test and has documented that a high percentage of the remaining open and unremedied vehicles in that recall had obsolete and non-forwardable addresses in the state registration systems. NSVRP was able to use an address enhancement process that was able to pull addresses forward from an obsolete and non-forwardable address to a new and different current address on roughly 34% of the remaining open vehicles in that recall.
13 This address enhancement process uses other resources than state registration data. While NSVRP is presently unaware of any comparable capability from other sources, NSVRP does not represent that it is the only possible source for an address enhancement program.
14 According to industry sources the average age of a vehicle on the road is about 11.8 years. While the average age varies based upon make, model and type of vehicle the composite average age has been rising over the past years with light trucks having a higher average vehicle age than passenger vehicles. Industry statistics also show that that the average duration of vehicle ownership is about 7.9 years. Taken together, the average vehicle has had roughly (11.8 years/7.9 years) 1.5 ownership changes per vehicle after the original owner. Converting to a percentage, the average change in vehicle ownership is (150%/11.8 years) a 12.6% change in ownership per year, which is slightly higher than a 1% change in ownership per month.
The National Salvage Vehicle Reporting Program (NSVRP) is a not-for-profit 501 (C) (3). The organization was founded to support law enforcement and to promote and support efforts to advance the National Motor
Vehicle Title Information System (NMVTIS). NSVRP’s mission is to support initiatives to control auto-theft and title abuse. NSVRP’s Board of Directors consists of representatives of major law enforcement groups.
The US Department of Justice has applauded NSVRP for developing reporting standards for NMVTIS reporting and has strongly encouraged the operator to adopt these standards as suggested voluntary compliance
standards. NSVRP has been recognized both by the Department of Justice and the FBI for ‘Exceptional Service in the Public Interest’ for its public policy efforts.
80 Urban Street, Stamford, Connecticut 06905-3965
Phone: (203) 975-9889 Fax: (203) 975-9864 [email protected]
have given up ownership.15 As vehicles get older, significant fractions of those vehicles are either still listed under the old owner and appear as long-term expired registrations, or else are documented as no longer being owned by the prior owner but with no new owner identified in any state registration system. This creates a challenge for an effective recall outreach program.
Solutions in Response to the Independent Monitor of Takata, December 21, 2018
Findings of Report from Independent Monitor of Takata Recall
On December 21, 2018 the independent monitor issued a report entitled Update on the State of the Takata Airbag Recalls. The report reviewed the status of the recall progress and identified a number of key takeaways. Several of the key takeaways identified limitations with the address data available from state registration systems and the need to use information from sources other than just from state registration systems16,17.
Based upon the guidance from the monitor for additional actions to be undertaken by the OEMs to address these deficiencies in the recall process, NSVRP is able to provide the following as solutions:
Address Enhancement
Background: As previously noted, there is roughly a 14% per year annual rate of national change in address18. Furthermore, for individuals in lower income strata because there is a lower percentage of home ownership and multi-year apartment leasing this annual change in address rate is even higher and may be closer to 20% or more per year. The combination of these factors coupled with there being no obligation for former vehicle owners to notify the state of the owner giving up a vehicle or nor is it the normal practice for many current registered owners to directly notify a state of a change in address until such time as they renew their registration result in many state registration addresses to be out of date19,20.
• Recommendation: NSVRP identifies vehicles that have been retitled in the most recent 6-month period. These vehicles will include some that are in current use on the road and where the manufacturer will be unaware of the current owner. Since the NSVRP recall analysis includes use of current data from the National Motor Vehicle Title Information System (NMVTIS) and direct live access to most state DMV systems, NSVRP is able to include in its analysis results based upon the most current vehicle status. When requested, NSVRP can also support the recall outreach process by providing the current name and address information on many vehicle owners using multiple sources including direct access to state DMV systems under Drivers Privacy Protection Act (DPPA) authorized guidelines.21
15 Even where the vehicle is registered in a personal property state, and where the prior owner is taxed until such time as they disclose to their state that they no longer own the vehicle, the recognition of the new owner in a state registration system is still dependent upon the next owner disclosing their ownership as part of the act of getting a new title and registration in that state.
16 However, for the remaining pool of unrepaired vehicles, DMV information is often likely to be inaccurate. Owners may have moved without updating their DMV registration information, deliberately or accidentally provided incorrect information to the DMV or purchased their vehicle through private sales or local auctions without updating the DMV registration. Some vehicles may also have been repossessed by insurers and are transiting the auction and restoration process, causing registration information to be outdated until a new owner registers it with a DMV. Other vehicles may have been totaled or scrapped. To make sure the actual owners of these remaining unrepaired vehicles are receiving the recall outreach being sent to them, and to identify those vehicles that are no longer on the road, supplementing DMV information from additional sources is critical. (See monitor’s report – page 5)
17 During a door-to-door canvassing initiative in Houston and South Florida conducted this past year targeting older vehicles subject to the Takata recalls, the Monitor found that nearly 50% of vehicle owner registration information did not accurately identify the correct owner of the vehicle—in 80% of these instances, the vehicle had been sold, while in 20%, the vehicle owner had moved. Frequent refreshing of contact information for older recalled vehicles is also important. For example, one affected vehicle manufacturer received an updated DMV data set and found that 30% of its owner information had changed over the last year. (See monitor’s report page 5).
18 Based upon 2012 US Census figures, there were 36.5M people who moved out of a total population of 305M. This represents a movement rate of 12%. Previous rates have tended to be higher. As an example, in 2001 there were 41M individuals who were identified as moving out of a population of 278M. This represents a documented moving rate of 14.7%.
19 NSVRP has used current Takata recalls for a detailed test and has documented that a high percentage of the remaining open and unremedied vehicles in that recall had obsolete and non-forwardable addresses in the state registration systems. NSVRP was able to use an address enhancement process that was able to pull addresses forward from an obsolete and non-forwardable address to a new and different current address on roughly 34% of the remaining open vehicles in that recall.
20 This address enhancement process uses other resources than state registration data. While NSVRP is presently unaware of any comparable capability from other sources, NSVRP does not represent that it is the only possible source for an address enhancement program.
21 This best practice is consistent with the monitor’s recommendations to use non-DMV data sources to overcome the deficiencies in exclusively relying upon DMV sources for name and address information. (See monitor’s report page 6).
The National Salvage Vehicle Reporting Program (NSVRP) is a not-for-profit 501 (C) (3). The organization was founded to support law enforcement and to promote and support efforts to advance the National Motor
Vehicle Title Information System (NMVTIS). NSVRP’s mission is to support initiatives to control auto-theft and title abuse. NSVRP’s Board of Directors consists of representatives of major law enforcement groups.
The US Department of Justice has applauded NSVRP for developing reporting standards for NMVTIS reporting and has strongly encouraged the operator to adopt these standards as suggested voluntary compliance
standards. NSVRP has been recognized both by the Department of Justice and the FBI for ‘Exceptional Service in the Public Interest’ for its public policy efforts.
80 Urban Street, Stamford, Connecticut 06905-3965
Phone: (203) 975-9889 Fax: (203) 975-9864 [email protected]
Outreach
Background: As previously noted, overall there is roughly a 12% per year annual rate of change for vehicle ownership22. For newer vehicles ownership changes are typically well documented for the period of time when vehicles are still covered by new car warrantees. When vehicles are on their second (or later) owner the party giving up the vehicle is typically under no obligation to report to a state that they have given up ownership.23 As vehicles get older, significant fractions of those vehicles are either still listed under the old owner and appear as long-term expired registrations, or else are documented as no longer being owned by the prior owner but with no new owner identified in any state registration system. This creates a challenge for an effective recall outreach program.
• Recommendation: NSVRP actively monitors vehicles for in-commercial transit activity in real-time, and for a significant percentage of this activity can provide a live daily outreach feed to an OEM to reach out and physically locate and potentially repair or retire these vehicles which are no longer in the possession of the last recorded prior owner24,25,26.
These include vehicles that NSVRP has actionable information including the current location of many vehicles that are in-commercial transit and which are no longer in the possession of the last recorded prior owner, as well as impounded vehicles, lease and lienholder vehicles27, and vehicles identified as off the road and are presently located.
22 According to industry sources the average age of a vehicle on the road is about 11.8 years. While the average age varies based upon make, model and type of vehicle the composite average age has been rising over the past years with light trucks having a higher average vehicle age than passenger vehicles. Industry statistics also show that that the average duration of vehicle ownership is about 7.9 years. Taken together, the average vehicle has had roughly (11.8 years/7.9 years) 1.5 ownership changes per vehicle after the original owner. Converting to a percentage, the average change in vehicle ownership is (150%/11.8 years) a 12.6% change in ownership per year, which is slightly higher than a 1% change in ownership per month.
23 Even where the vehicle is registered in a personal property state, and where the prior owner is taxed until such time as they disclose to their state that they no longer own the vehicle, the recognition of the new owner in a state registration system is still dependent upon the next owner disclosing their ownership as part of the act of getting a new title and registration in that state.
24 Under current practice, each ownership transfer that is neither a direct to consumer nor direct to insurer transfer is usually a transfer that is not subject to titling and registration in any state. On the average, for each in-commercial transfer resale that ends up being eventually resold to a new documented consumer owner there will be 1-3 intermediate and undocumented ownership changes before the vehicle finally ends up titled and registered to a new consumer owner in a state registration system. The duration of time that the vehicle is still documented as being with the prior owner who is no longer the owner of the vehicle until such time as a new consumer owner titles and registers the vehicle typically can extend for a minimum of several months or longer.
25 This best practice is consistent with the monitor’s recommendations to use non-DMV sources to accurately identify the vehicle’s current owner and location. (See monitor’s report page 7).
26 While NSVRP is presently unaware of any comparable capability from any other source, NSVRP does not represent that it is the only possible source for an in-commercial transit, out-of-service and active road monitoring recall outreach program.
27 According to Federal Law, leaseholders of vehicles are responsible parties for notifying vehicle operators of open safety recalls. NSVRP (through its affiliate agency) is the primary repository of lease and lienholder information for the financial industry and is presently the sole party capable of identifying and outreaching to a substantial majority of active lease and lienholders of vehicles in the United States. This role is especially important in the case of liens and leases covering used vehicles. [See page 16 of the NHTSA Safety Recall Compendium – Leased Vehicles Motor vehicle manufacturers must not only notify registered owners and/or last known purchasers but must also notify any lessors of its vehicles. Lessors that receive a notification from the manufacturer have an independent obligation to notify their respective lessees and must do so by first class mail within ten days of their receipt of the manufacturer’s notification (unless the manufacturer has an agreement with a lessor to directly notify that lessor’s lessees, in which case notification of the lessees becomes the manufacturer’s responsibility). This obligation holds for both the initial lessee letters concerning a defect or noncompliance, and for any follow-up notifications that may occur. The manufacturer has the responsibility for reminding lessors of their obligation in the letters it sends to them.]
The National Salvage Vehicle Reporting Program (NSVRP) is a not-for-profit 501 (C) (3). The organization was founded to support law enforcement and to promote and support efforts to advance the National Motor
Vehicle Title Information System (NMVTIS). NSVRP’s mission is to support initiatives to control auto-theft and title abuse. NSVRP’s Board of Directors consists of representatives of major law enforcement groups.
The US Department of Justice has applauded NSVRP for developing reporting standards for NMVTIS reporting and has strongly encouraged the operator to adopt these standards as suggested voluntary compliance
standards. NSVRP has been recognized both by the Department of Justice and the FBI for ‘Exceptional Service in the Public Interest’ for its public policy efforts.
80 Urban Street, Stamford, Connecticut 06905-3965
Phone: (203) 975-9889 Fax: (203) 975-9864 [email protected]
Recall Closeout and Maintenance Monitoring
Background: As recalls progress there is a residual population of vehicles that cannot be accounted for and which remain as a long-term open recall risk. These primarily are vehicles for which there are no current registrations on file and which include vehicles that are out of service but are undocumented, vehicles in-commercial transit, vehicles being operated by different owners than the last registered owner but are being operated undocumented, and some that continue to be operated under expired registrations by existing owners including ones now domiciled at new addresses unreachable with state registration mailings. As noted by the monitor, these vehicles represent challenges for outreach and cannot be easily reached or accounted for through current methods. There is a need for a highly effective and cost-efficient means to manage these residual populations to maximize public safety.
• Recommendation: NSVRP can perform a baseline closeout on vehicles in a recall and then provide a basis for a maintenance monitoring for all remaining at-risk vehicles. The closeout process will identify those vehicles in a recall that remain at greatest risk and those that are no longer of material concern and not needing to be subject to continued mailing and outreach28. For the remaining at-risk vehicles NSVRP is able to continuously and robustly monitor for activity and provide actionable intelligence to identify if any other these vehicles are spotted in service, newly total removed or reachable for remedy or removal. This process can be done both broadly and efficiently29. This outreach process can also be scaled so that once these vehicles have been located a consolidated outreach process can be implemented that allows multiple OEMs to take advantage of cost sharing or using a common outside vendor to minimize ongoing costs.
By using this closeout and maintenance process an OEM could provide a final report documenting the completion status of their recall to NHTSA as well as an ongoing effective and cost-efficient best practice means to continue to protect the public from the risks of residual vehicles that were not fully accounted for at the end of the main phase of the recall process.
28 Vehicles that are of low risk will include those that have designated by an OEM as remedied under a recall, and those that that NSVRP has determined to be total-removed or other reason total-removed vehicles.
29 NSVRP is able to monitor road activity as well as in-commercial transit activity and has already demonstrated to NHTSA that it can identify large numbers of matches for open safety recall vehicles that have not otherwise been able to be identified and located.
The National Salvage Vehicle Reporting Program (NSVRP) is a not-for-profit 501 (C) (3). The organization was founded to support law enforcement and to promote and support efforts to advance the National Motor
Vehicle Title Information System (NMVTIS). NSVRP’s mission is to support initiatives to control auto-theft and title abuse. NSVRP’s Board of Directors consists of representatives of major law enforcement groups.
The US Department of Justice has applauded NSVRP for developing reporting standards for NMVTIS reporting and has strongly encouraged the operator to adopt these standards as suggested voluntary compliance
standards. NSVRP has been recognized both by the Department of Justice and the FBI for ‘Exceptional Service in the Public Interest’ for its public policy efforts.
80 Urban Street, Stamford, Connecticut 06905-3965
Phone: (203) 975-9889 Fax: (203) 975-9864 [email protected]
Analysis Results
Identified: Overall, NSVRP was able to uncover information on 12,219 vehicles representing 93.55% 30,456 out of the population of 30,691
vehicles that were submitted to NSVRP under this recall as follows:
1. Total Removed: We have identified 3,339 vehicles to be out of service domestically and could be considered exempt
from a recall and classified as Total Removed.
a. There are also 52 additional VIN that had both airbags deployed. NSVRP considers these vehicles to be out
of domestic circulation and falling under the category of Total Removed. Consistent with the NSVRP standard
and guidance provided by NHTSA in a letter to NSVRP we believe these vehicles allow the manufacturer to
“move focus from further pursuit of recalls completion on vehicles that data shows are more likely no longer
in issue”.
b. There were 14 additional vehicles that were identified as only having their driver front airbag deployed and
could also be considered Total Removed for the driver side airbag recall.
c. There were 192 other vehicles that were identified as only having their passenger front airbag deployed. No
supplemental visual inspection of salvage auction photos was included in this analysis to determine deployed
airbags or uneconomical to repair damage.
2. “Other Reason Total Removed”: Presently this recall is classified by NSVRP as not being mature for Other Reason
reporting. An additional 2,205 vehicles were identified as being monitored for potential other reason status. These
are vehicles which are not identified as out of permanently out-of-service but which appear to have registrations
expired for at least 3 years and will undergo a monitoring period to identify other subsequent activity. These vehicles
can be reported to NHTSA as vehicles being monitored for potential Other Reason status. They do not yet qualify for
final reporting as Other Reason vehicles.
3. Active-Previous ZONE A: An additional 14,309 vehicles which are not identified as out of service and which are either
last registered as being in an ZONE A region or previously registered in an ZONE A area. Of this count, 11,101 VINs now
show residing in a ZONE A state. These are a higher risk vehicle for airbag recalls and should be prioritized for recall
completion. The active-previous Zone A count is 3,208 if the manufacturer recognizes and implements the NHTSA
allowed long term expired registration provision ‘Other Reasons’.
4. Active-In Commercial Transit: Vehicles which are no longer in the possession of the last registered owner but which
are in commercial transit. These vehicles have been transferred or resold and have not yet been acquired by an entity
who has subsequently registered the vehicle. NSVRP has identified 1,081 such vehicles not permanently removed from
service by the latest buyer and may still be potentially available for reregistration for road use.
5. Active-Recent Registration: Of the VIN population, there are 25,387 vehicles where NSVRP is aware of the most
recent state of registration and titling dates for these vehicles. Out of this population of vehicles, there are 2,568
vehicles that were re-titled in the most recent 6-month period.
6. Remedied Vehicles: The manufacturer has not provided to NSVRP details on 0 vehicles remedied by the manufacturer
under this recall or inspected and determined as not needing the recall repair. NSVRP can only report on the recall
repair status of vehicles to the extent that the manufacturer has provided the recall repair status information to NSVRP
that would then be included in its reporting.
NSVRP’s analysis only extends to the population of VINs submitted to NSVRP and we can make no claim as to the status of any
vehicles for which the manufacturer did not submit VINs to NSVRP.
The National Salvage Vehicle Reporting Program (NSVRP) is a not-for-profit 501 (C) (3). The organization was founded to support law enforcement and to promote and support efforts to advance the National Motor
Vehicle Title Information System (NMVTIS). NSVRP’s mission is to support initiatives to control auto-theft and title abuse. NSVRP’s Board of Directors consists of representatives of major law enforcement groups.
The US Department of Justice has applauded NSVRP for developing reporting standards for NMVTIS reporting and has strongly encouraged the operator to adopt these standards as suggested voluntary compliance
standards. NSVRP has been recognized both by the Department of Justice and the FBI for ‘Exceptional Service in the Public Interest’ for its public policy efforts.
80 Urban Street, Stamford, Connecticut 06905-3965
Phone: (203) 975-9889 Fax: (203) 975-9864 [email protected]
Analysis Results Period: 2020-2 No:1
NHTSA Recall: 19V781 Mfg.#: 2618F Date Processed: June 11, 2020 VIN Count: 30,691
Immediate Action: For NHTSA Reporting
Total Removed Category
VIN Count
% of Population
• Total Removed w/o Airbags
3,339
10.88 %
• Both Airbags Deployed
52
0.17 %
Total Removed Vehicles
3,391
11.05 %
Immediate Action: For Outreach Awareness and Update
Priority Outreach Total of Active
VIN Count
% of Population
• Current Zone A & Prior A
14,309
46.62 %
• In Commercial Transit
1,081
3.52%
• Active Recent Registration
2,568
8.37%
Deferred Action: During Monitoring Periods (Prior to Final Closeout Certification)
Monitored for Potential Other Reason Classification
VIN Count
% of Population
• Potential ‘Other Reason’
2,205
7.18 %
Final Closeout: Including Closeout Data Consolidation for Final Other Reason Certification
Final Closeout Other Reason Classification
VIN Count
% of Population
• Other Reason (Primary)
• Other Reason (Provisional)
0
0
0.00%
0.00%
Population Overview
VIN Count
% of Population
Total Population Reviewed
30,691
100.00 %
Vehicles with Authoritative Information
30,456
99.23 %
Vehicles with State Title Information
30,213
98.44 %
Vehicles with State Registration Information
25,387
82.72 %
Sincerely,
Howard Nusbaum, Administrator,
National Salvage Vehicle Reporting Program
[email protected]
In the analysis of the 30,691 VINs provided, NSVRP determined that 3,391 of these VINs were identifiable as being monitored for Total Removed vehicles inclusive of any supplemental vehicles based upon deployed airbags for NHTSA reporting. Subsequent to monitoring of active vehicles and ongoing identification of additional Total Removed and Remedied vehicles, NSVRP will certify a count of ‘Other Reasons’ vehicles for reporting. Due to ongoing activity, it is expected that this initial count of vehicles ‘monitored for potential other reasons’ vehicles may change prior to NSVRP making a final identification of Other Reason vehicles with designations of ‘Other Reason’ and ‘Provisional Other Reason’.

 


11 Affected Products

Vehicles

MAKE MODEL YEAR
MAZDA MAZDA6 2003-2008
MAZDA MAZDASPEED6 2006-2007
MAZDA MPV 2004-2005
MAZDA RX-8 2004

20 Associated Documents

Recall Quarterly Report #2, 2020-1

RCLQRT-19V781-8119.PDF 211.259KB

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ISSUED Renotification Notice – Hawaiian Outreach Mailer

RCRN-19V781-9470.pdf 259KB

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Manufacturer Notices(to Dealers,etc)- Mazda Dealer Email 11/4/19

RCMN-19V781-8847.pdf 587.965KB

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ISSUED Renotification Notice

RCRN-19V781-0618.pdf 459.019KB

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Defect Notice 573 Report

RCLRPT-19V781-8364.PDF 217.898KB

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Recall 573 Report – Amendment 1

RCLRPT-19V781-8387.PDF 217.751KB

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Recall Acknowledgement

RCAK-19V781-6472.pdf 244.753KB

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Recall Quarterly Report #1, 2019-4

RCLQRT-19V781-1758.PDF 211.157KB

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Remedy Instructions and TSB

RCRIT-19V781-3586.pdf 1352.749KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V781-9724.pdf 629.167KB

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Manufacturer Notices(to Dealers,etc)- Mazda Dealer Email 12/2/19

RCMN-19V781-9884.pdf 411.616KB

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Miscellaneous Document – PARTS AND WARRANTY INFORMATION Safety Recall 2618F

RMISC-19V781-6884.pdf 179.458KB

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Remedy Instructions and TSB

RCRIT-19V781-7066.pdf 1699.049KB

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ISSUED Owner Notification Letter(Part 577)- Spanish

RCONL-19V781-9138.pdf 267.118KB

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Recall Quarterly Report #4, 2020-3

RCLQRT-19V781-4383.PDF 211.469KB

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Recall Quarterly Report #3, 2020-2

RCLQRT-19V781-5429.PDF 211.359KB

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Miscellaneous Document – Chronology of Defect updated on July 27, 2020

RMISC-19V781-8241.pdf 14.105KB

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Recall 573 Report -Amendment 2

RCLRPT-19V781-9715.PDF 217.256KB

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Miscellaneous Document – Vehicle information for Other

RMISC-19V781-5610.pdf 4.758KB

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Miscellaneous Document – Mazda Opinion Letter Q2-2020 Report-1

RMISC-19V781-9679.pdf 395.576KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V781&docType=RCL

For the most up to date documents from NHTSA for this Recall, click the lick above


1 Associated Investigation

Air Bag Inflator Rupture
NHTSA ID: EA15001
Dated opened: February 24, 2015

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers. All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.

During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers. Nonetheless, at ODI’s insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation. The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures. As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.

Takata’s initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida. Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas. Takata’s testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions. During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.

Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina. Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls. Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity. Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing. All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.

The investigation now includes all manufacturers and vehicles known to be affected at this time. ODI’s investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.

The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492


 

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  • 【FULL OBD2 COMPLIANCY + DATA RECORD & PLAYBACK】: This diagnostic tool supports all 10 modes of OBDII functions such as I/M Readiness Status, Live Data Graphing, MIL turn-off, etc., and works on most vehicles after 1996 compliant with OBD2 protocols , more than 57 brands. Data record,playback and printable Inspection report (share via email) make diagnostic information easily at your hands
  • 【Mechanics with 40 years of experience Highly Recommended 】: This diagnostic automotive scanner perfectly fits for mechanics, work shop or individual users, it comes with the 5 years warranty for any quality problem. One-click WiFi free updates on internet for lifetime along with multilingual support: English, Spanish, French, German, Italian, Russian, Portuguese, Japanese, Korean, etc.,
$238.88
Buy on Amazon Price incl. tax, excl. shipping
SaleBestseller No. 4
LAUNCH OBD2 Scanner CRP123 - 2021 Model Engine/ABS/SRS/Transmission Diagnostic Scan Tool SRS Code Reader,Free Update
LAUNCH OBD2 Scanner CRP123 - 2021 Model Engine/ABS/SRS/Transmission Diagnostic Scan Tool SRS Code Reader,Free Update
  • 🚩2021 New Elite Version🚩Same Function As LAUNCH CRP123E 🚩Lifetime Free Update🚩5 YEARs Warranty 🚩Conact seller to get Free Gift 🚩Fast delivery by Amazon
  • 🎁【Great Gift Idea For Every Car Owner】: Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! It comes with high-quality host with a strong box. Get LAUNCH CRP123 Elite car diagnostic scanner and give your lover a surprise!
  • 🚗【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
  • 🚗【 Error Fault Code Reader 】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and Vehicle Information, O2 Sensor Test, EVAP Test of Fuel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your vehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
  • 🚗【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】※Live Data Graphing ,more intuitive to know your vehicle’s problem . ※ Large size Color Screen ;※ Print Function:Print the diagnose result easily; ※ with user manual and register & update tutorial video uploaded in the link by us, you can Look up it anytime by ONE-CLICK.
$129.00
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 5
ANCEL FX2000 Vehicle OBD2 Scanner Automotive Car Code Reader Check Engine ABS SRS Transmission Diagnostic Scan Tool
ANCEL FX2000 Vehicle OBD2 Scanner Automotive Car Code Reader Check Engine ABS SRS Transmission Diagnostic Scan Tool
  • [ENHANCED 4 SYSTEMS DIAGNOSIS] - Not only diagnose the engine system but also performs full detection on vehicle's other 3 main ECU systems (Transmission, ABS, Airbag(SRS)). Reads & erases fault codes, turns off warning lights, and reads live PCM datastream on these 4 systems.
  • [FULL OBDII DIAGNOSIS] - Read/clear error codes, DTC look-up, do smog tests including I/M readiness, O2 sensor test, etc. will keep your mind from worrying about whether the data about emission exceeds the standard values. It also reads freeze frame data, does EVAP system test, retrieves vehicle info, and more.
  • [ADVANCED DATASTREAM GRAPH] - Reads and displays live data stream in one graph for the 4 systems (Engine, AT, ABS, SRS), allows you to add 4 parameters in the meantime to show the live data, which is intended to help you quickly find potential problems of the vehicle.
  • [WIDE VEHICLE COVERAGE] - Compatible with over 46 vehicle makers for a complete car diagnosis. Works on most from 1996 US-based, 2002 EU-based, 2005 Asian-based or newer OBD II & CAN domestic or import vehicles. Supports English, French, Spanish, German, Russian, Italian, Polish, and Portuguese.
  • [USER-FRIENDLY DESIGN] - Equipped with an intuitive interface, 4-inch TFT color backlit large screen, 2 cutouts in the back for holding easily, strong rugged anti-slip rubber housing. Supports lifetime free update and print online via an update software tool downloaded from ANCEL website.
$159.99
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 6
ANCEL VD500 OBD II Diagnostic Scanner for Volkswagen VW Audi Skoda Seat Diagnosis Check Engine Light EPB ABS SRS Code Reader Oil Throttle Position Adaption Brake Pad Reset Tool
ANCEL VD500 OBD II Diagnostic Scanner for Volkswagen VW Audi Skoda Seat Diagnosis Check Engine Light EPB ABS SRS Code Reader Oil Throttle Position Adaption Brake Pad Reset Tool
  • The VD500 OBD2 scanner is specially designed for diagnosing most 12V 16-Pin Volkswagen/Audi/Skoda/SEAT V/A Series vehicles, but it also has the ability to work on 12V cars and light trucks (non-electric) manufactured in 1996 or later that are OBD II-compliant with 16-Pin OBD II protocols (J1850 VPM, J1850PWM, ISO9141, KWP 2000 and CAN).
  • For Volkswagen (VAG) vehicles diagnosis, the device can not only read and erase codes on engine, ABS, Transmission, SAS (not all cars), ESP, TPMS and other systems, but also reset the oil, brake pad and throttle position adaption.
  • For other OBD II vehicles, VD500 is capable of reading/erasing, show error code definitions, turning off the MIL (check engine light) and retrieving VIN information.
  • VD500’s diagnostic range for Volkswagen vehicles covers the following vehicles: VW (CC, EOS, Golf, GTI, Jetta, Passat, Phaeton, Polo, Rabbit, Sharan, Tiguan, Touran, Touareg); Audi (A3, A4, A6, A7, A8, A5, Q3, Q5, Q7, R8, RS3, TT, RS, RS5, S4, S6); Skoda (Octavia, Rapid, Yeti, Kodiaq, Fabio, Superb); SEAT (Leon, Ateca, Ibize, Altea, Cushion, Cord, Alhambra) diagnosis.
  • With English and German as the two display languages, this diagnostic tool provides life-time free software updates to fix the latest bugs or add new parameters. Just download the software from the official website, then follow on-screen instructions to install.
$54.99
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 7
Autel AutoLink AL619 OBD2 Scanner, ABS, SRS Airbag Scan Tool, Turn Off ABS, Airbag Warning Lights, Ready Test, Advanced Ver. of AL519, ML519
Autel AutoLink AL619 OBD2 Scanner, ABS, SRS Airbag Scan Tool, Turn Off ABS, Airbag Warning Lights, Ready Test, Advanced Ver. of AL519, ML519
  • 👍【ABS SRS SYSTEMS DIAGNOSIS】Autel AutoLink AL619 car diagnostics tool can diagnose ABS and SRS(Airbag) systems on sedans and light trucks. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in graph to locate fault causes and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. NOTE: ABS SRS Scan does NOT work on vehicles after 2015. Please send VIN number to 🚘[email protected] outlook.com🚘 to check compatibility.
  • 👍【ALL 10 MODES OF OBD2 TESTS & MORE】The AL619 OBD2 scanner can access Powertrain Control Module and perform ALL 10 modes of OBD2 tests on vehicles to check emission related conditions, including: Read & Clear Codes, View Freeze Frame data, I/M Readiness Status(Smog Check), live PID data stream of multiple sensors in graph, O2 Sensor Tests, On-Board Monitor Tests, Components Tests, Module Present, Retrieve Vehicle Information(VIN, CIN and CVN) and DTC Lookup.
  • 👍【GENERIC, MANUFACTURER SPECIFIC & PENDING CODES】 Autel AutoLink AL619 car diagnostic code reader retrieves generic (P0, P2, P3 and U0), manufacturer specific (P1, P3 and U1) codes and pending codes. For manufacturer specific or enhanced codes, you need to select a vehicle make on an additional screen to look for DTC definitions.
  • 👍【UNMATCHED VEHICLE COMPATIBILITY】 AL619 car diagnostic scanner supports all OBD2 protocols: KWP2000, ISO2000, ISO9141, J1850 VPW, J1850 PWM and CAN and is compatible with all OBD2/CAN compliant vehicles(sedans, SUVs and light trucks) post 1996 in US, post 2000 for EU-based and Asian cars. NOTE: ABS SRS(Airbag) diagnostics is NOT universally compatible to all vehicles. Please send VIN number to 🚘[email protected] outlook.com🚘 to check compatibility.
  • 👍【RISK-FREE PURCHASE AND HASSLE FREE SERVICES】 The AL619 auto diagnostic scanner comes with lifetime FREE software updates. Autel Autolink AL619 car scan tool is backed by 30 Days REPLACEMENT or FULL REFUND, 12 Months free from defects after-sales services. If there are any questions or concerns, please contact us directly via 🚘[email protected] outlook.com🚘.
$99.99
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 8
Autel MaxiAP AP200 Obd2 Scanner Bluetooth Auto OBDII Diagnostic Scan Tool for ios & Android, Full System Car Check Engine Light Code Reader with 25 Service Functions
Autel MaxiAP AP200 Obd2 Scanner Bluetooth Auto OBDII Diagnostic Scan Tool for ios & Android, Full System Car Check Engine Light Code Reader with 25 Service Functions
  • HIGH COMPATIBILITY: Does it fit your car? This Bluetooth cost-effective OBD2 scanner works on almost 1996 and newer OBDII-compliant vehicles. If there are any adaptability issues, please provide the model, VIN, etc. to [email protected] or Q&A.
  • DIVERSE CHOICES: Want more options? This Autel AP200 APP is suitable for iPhone & Android, which can be lifetime free downloaded. It offers one FREE model and is available to buy extra models if needed ($21. 99 iOS / Android per model).
  • POWERFUL FUNCTIONS: Where are our advantages? This Autel scanner is different from other OBD2 scanners. It not only is not limited to OBD2 functions but performs more functions such as accessing all available systems and common reset services.
  • STABLE CONNECTION: Want to diagnose outside of the car? The BT4.2 connectivity makes this OBD2 scanner to be stable and easy to use. If there is a problem with the connection, welcome to contact us and the problem will be solved within 24 hours.
  • HASSLE-FREE PURCHASE: Worry about quality? Autel AP200 offers 12-month warranty to against material and manufacturing defects. The lifelong free update ensures faster and more accurate diagnosis than before. NOTE: AP200 does not support tablet devices.
$60.98
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 9
Autel OBD2 Scanner Diagnostic Code Reader ML629 - ABS/SRS/Engine/Transmission MaxiLink 629 Car Diagnostic Tool DTC Lookup AutoVIN Mechanic Car OBDii for Vehicle Engine/Transmission/AirBag/Brake System
Autel OBD2 Scanner Diagnostic Code Reader ML629 - ABS/SRS/Engine/Transmission MaxiLink 629 Car Diagnostic Tool DTC Lookup AutoVIN Mechanic Car OBDii for Vehicle Engine/Transmission/AirBag/Brake System
  • [Diagnostic & Reset Vehicle 4 Basic System Engine/ATS/ABS/SRS]: Ths ML629 OBD2 Scanner Tool not only has the ability to diagnostic Vehicle/LightTruck's(12V) Engine/Emission Fault Code with full 10 Mode of OBD2 enhanced function, but also included diagnostic & reset Vehicle Auto Transmission System/Anti-Lock Braking System(help bleeding the brake, cycling the pump and valves during the bleeding process and more...)/Supplemental Restraint System.{Reference through Q&A or Description}
  • [Upgraded Version/More Function than AL/ML619]: Highly recommended by Auteltech Mechanic! Reads enhanced ECU codes/graphing datas in Vehicle Engine/Transmission/ABS/SRS System from orignial manufactuer of 98% European/US/Asian Car. One touch of AutoVIN to obtain Vehicle Identification Number automatically, Voltage Test. The best diagnostic scan tool for both merchanic and DIYers to fix Vehicle/LightTruck in a high-efficient way. Free Lifetime Update through MacOS/Mac/WindowsPC.{Print though PC}
  • [Extensive Range of Car & OBD2 Protocols Coverage]: The MaxiLink ML629 OBDII/EOBD Scanner is specially designed to work with all OBDII compliant vehicles, including those equipped with Control Area Network (CAN) protocols. The EPA requires all domestic, Asian and European vehicles, 1996 and newer vehicles(including light trucks), sold in the United States must be OBDII compliant. Included but not limited J1859-41.6/J1850-10.4/ISO9141/KWP2000(ISO 14230)/CAN(Control Area Network ISO 11898).
  • [Unique Design with 2.8"(320x240 dpi)LCD Screen]: Equipped with 2.8 inches LCD true color screen, Hand-held design, particular protective case & Durable Nylon carring case. Pressing the "i" button to displays help information and accesses to thousands of DTC Guide function. Fast scan and stable connection compared to Bluetooth Scan Tool. 16-Pin Male connector without battery required. Data Record & Record & Print and build-in Speaker run as an indicator during diagnostic testing.
$126.88
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 10
Autel OBDII OBD2 Code Reader Diaglink (DIY Version of MD802) All Systems/Modules Diagnostic for ABS, SRS, Engine, Transmission, EPB, Oil Reset
Autel OBDII OBD2 Code Reader Diaglink (DIY Version of MD802) All Systems/Modules Diagnostic for ABS, SRS, Engine, Transmission, EPB, Oil Reset
  • All system diagnosis: The scan tool capable of accessing every module within each vehicle system, it is the combination of All Systems access (Engine, Transmission, ABS, SRS…and more), OBD2 Scanner, Oil Reset and EPB for the vehicle brand of the Users Choice
  • Breakthrough diagnostic tool : The Autel diaglink OBDII EOBD scanner is customized version of MD802 full systems. You need to select and download vehicle software by yourself before using. You can free get one vehicle make software as your choice at the first time and purchase other vehicle software by paying Usd10 for each vehicle
  • Wide codes diagnosis: reads and clears all systems (EPB/SBC, ABS, SRS, engine…) trouble codes, turns off the ECU and brake warning Light, set brake pad Thickness and open/close brake calipers, oil/inspection/service light reset
  • Complete OBDII functions: supports all 10 test modes of the latest J1979 OBD II test specs, including read codes, erase codes, Live data, freeze frame, I/M readiness, O2 Mon. Test, on-board Mon. Test, component test, vehicle information and enhanced OBD II mode 6
  • & update: 12-month and free lifetime software update. The diagnostic scanner compatible with Windows PC only. You can choose to connect diaglink to your PC via USB cable or use Card reader/adapter to load the SD card to update your device . NOT include CD
$96.00
Buy on Amazon Price incl. tax, excl. shipping

Last update on 2021-04-21 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2021-04-21 / Affiliate links / Images from Amazon Product Advertising API

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