NHTSA Campaign Number: 16V644
Manufacturer Mazda
North American Operations
Components STRUCTURE
Potential Number of Units Affected 580,455
Rear Lift Gate may Fall if Lift Gate Stays Corrode
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Summary
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015.
On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Remedy
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available.
Mazda sent an interim notifications to owners November 2016 and will mail a second notice when remedy parts are available.
Owners may contact Mazda customer service at 1-800-222-5500.
Mazda’s number for this recall is 9916H.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Mazda has a Recall
- PREPS SURFACE: Pre-waxing glaze that prepares the surface for wax while offering deep reflections and high gloss.
- BEST CAR GLOSS: Conditioning oils add depth of color and maximum gloss prior to waxing, especially on dark colored cars
- REMOVE SWIRLS: Quickly and gently removes fine swirls and towel marks for mirror-like reflections
- SAFE FOR CLEAR COATS: Safe and on all glossy paints, including clear coats
- FLEXIBLE APPLICATION: Safe and effective by hand or dual action polisher like Meguiar's MT300 Dual Action Polisher
Last update on 2026-06-16 / Affiliate links / Images from Amazon Product Advertising API
- One 16 oz bottle of Nu Finish The Once A Year Car Polish
- Automotive polish that is made up of a series of zinc cross-linking polymer emulsions that help it last longer than any other polish on the market
- Nu Finish car polish can be applied anywhere, even in direct sunlight
- Also an ideal boat polish, motorcycle polish and chrome polish
- The only auto polish tough enough to be called "The Once A Year Car Polish”
Last update on 2026-06-16 / Affiliate links / Images from Amazon Product Advertising API
- ONE EASY STEP: Formula delivers maximum synthetic protection, durability, depth of color, and reflectivity in this easy one step
- EFFORTLESS APPLICATION: Thin Film technology provides for easy application and wipe off even in full sun, and will not stain non-painted trim pieces white
- LONG-LASTING PROTECTION: Advanced synthetic polymers crosslink to form a long-lasting protective barrier while amplifying reflection for incredible depth and mirror-like shine
- WATER ROLLS RIGHT OFF PAINT: Hydrophobic Polymer technology increases surface tension to protect paint
- SAFE AND FLEXIBLE: Safe and effective on all glossy paints and clear coats, and can be applied by hand or dual action variable speed polisher like Meguiar's MT300 Dual Action Polisher
Last update on 2026-06-17 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
I received a recall notice 9916H. Called dealer and made an appointment for them to tell me the part was unavailable. That was May 31. Have heard nothing about the part being received let alone available to fix. Is there a problem with getting this part or is it the dealer (Wakefield, MA)?
Please advise.
You should get another letter when parts are available.
In Nov. I received a recall 9918H. Today I got a frontal air bag concern, when will I get information when parts and products will be with my dealer Jim Click in Tucson, Az.