Category: Repair Tips

Rust on Liftgate Opening – 2013-2016 Mazda CX-5

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Subject:

RUST ON LIFTGATE OPENING

 Bulletin No: 09-039/15
Last Issued: 10/07/2015

 

APPLICABLE

2013-2016 CX-5 vehicles with VINs lower than  (produced before June 7, 2015)

 

DESCRIPTION

Some vehicles may exhibit rust (A) on the liftgate opening around the left and/or right side stopper (B). The paint in this area may be thinner than normal due to production variances.

rust (A) on the liflgate

 

The production process has been improved to eliminate this concern.

Customers having this concern should have their vehicle repaired using the following repair procedure.

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Audio Panel Edges are Wrinkled / Peeling – 2016 Mazda CX-5

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Subject:

AUDIO PANEL EDGES ARE WRINKLED / PEELING

 Bulletin No: 09-026/16
Last Issued: 04/25/2016

 

APPLICABLE MODEL(S)/VINS

2016 CX-5 vehicles with VINs lower than JM3KE******779769 (produced before February 15, 2016)

 

DESCRIPTION

Some customers may notice that the audio panel (or center panel) is wrinkled or peeling at the edges, causing a poor appearance concern.

wrinkled or peeling

 

Protective tape has been added to the audio panel to eliminate this concern.

Customers having this concern should have their vehicle repaired using the following repair procedure.

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Rust / Blister on Inner Side of Liftgate / Trunk Lid – 2010-2016 Mazda

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Subject:

MULTI-MODEL – RUST / BLISTER ON INNER SIDE OF LIFTGATE / TRUNK LID

 Bulletin No: 09-027/16
Last Issued: 04/28/2016

 

APPLICABLE MODEL(S)/VINS

2010-2013 Mazda3

2013-2016 CX-5 vehicles with VINs lower than JM3KE******800037 (produced before April 1, 2016)

 

DESCRIPTION

Some vehicles may exhibit rust or blistering on the inner side of the liftgate/trunk lid, where it contacts the weatherstrip (as shown below). The paint may become damaged by weatherstrip chafing caused by liftgate/ trunk lid vibration while driving.

rust or blistering on the inner side of the liftgate/trunk lid

 

To eliminate this concern on CX-5, silicone is applied to the lip of the weatherstrip to reduce friction against the liftgate.

Customers having this concern should have their vehicle repaired using the following repair procedure.

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Unable to Lower Rear Seatback with Remote Handle / Seats Hard to Lock – 2013-2016 Mazda CX-5

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Subject:

UNABLE TO LOWER REAR SEATBACK WITH REMOTE HANDLE / SEATS HARD TO LOCK

 Bulletin No: 09-031/16
Last Issued: 05/10/2016

 

BULLETIN NOTE

This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red beside the change bars.

Previous TSBs: Date(s) Issued:
09-013/13 04/29/13 and 10/24/13
09-042/12 11/07/12

 

APPLICABLE MODEL(S)/VINS

2013-2016 CX-5 vehicles equipped with a 40:20:40 split type rear seat

 

DESCRIPTION

Some vehicles equipped with a 40:20:40 split type rear seat may be unable to lower the rear seatback (A) when pulling the left (B) and/or right (C) remote handles. Also, the seatbacks may not fully latch (lock) when placed in the upright position.

left (B) and/or right (C) remote handles

 

This concern may be caused by either of the following:

  • Insufficient remote cable tension due to incorrect adjustment position (A) of the remote cable.
  • The cable ball (B) gets seized on sharp edges inside the cylinder.

cable ball (B)

 

Customers with this concern should have their vehicle repaired according to the following repair information.

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Passenger-Side Seat Warmer is Slow to Warm Up – (Cloth Seat Only) – 2016 Mazda CX-5

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Subject:

PASSENGER-SIDE SEAT WARMER IS SLOW TO WARM UP – (CLOTH SEAT ONLY)

 Bulletin No: 09-035/16
Last Issued: 05/19/2016

 

APPLICABLE MODEL(S)/VINS

2016 CX-5 vehicles (equipped with cloth seats only) with VINs between JM3KE******600001 – 772816 (produced from Nov. 3, 2014 to Feb. 1, 2016)

 

DESCRIPTION

Some customers may complain that the passenger-side seat warmer is slow to get warm, compared with the driver-side seat warmer.

Following a change to the seat weight sensor, urethane pads were added to the passenger-side seat cushion to improve seating comfort. Due to the addition of the urethane pads (which were not installed on the driver-side seat), it takes longer for the passenger-side seat to warm up.

To eliminate this concern, the heater wattage for the passenger-side seat warmer has been increased. Also, the Coupler, Box (Seat Warmer Control Unit) has been changed to cope with the increased wattage.

Customers having this concern should have their vehicle repaired using the following repair procedure.

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