6223J – Multiple Camera Images May Not Display – 2024 Mazda CX-90 & MAZDA3

SEOCONTENT-START

Page 1 of 29 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Table of Contents (links in this document are provided for all steps below) A. Vehicle Inspection Procedure and Preparation for Repair ……………………………… 1 Section A: Flowchart ………………………………………………………………………………. 3 Section B: Repair Procedure …………………………………………………………………….. 4 62231 Safety Recall – 2024 CX-90 and Mazda 3 View Monitor Camera Rear and 360 Camera View Images May Not Display ……………………………. 4 63231 Safety Recall – 2024 CX-90 PHEV Failsafe Logic May Cause Total Loss of Drive Power ……………………………………………………………….. 8 SSPD3 – OBD II A/C Refrigerant pressure detection concern CX-90 PHEV (combines with Reca/16323/) …………………………………………………… 8 SSPD4 – OBD II Water Temp Sensor Detection Concern CX-90 1-6 Turbo …………………………………………………………………………………… 12 SSPD1 – Side Radar System Concern CX-90 all P /T ………………………………………… 16 SSPD2 – OBD II Transmission Solenoid Detection Concern CX-90 all P /T …………………………………………………………………………… 20 ODR DATA UPLOAD (critical step for all campaigns) ……………………………………….. 26 FINAL CLEARING OF SLEEP MODE FOR RECALL 62231 AND DTCS ……………………… 29 A. VEHICLE INSPECTION PROCEDURE AND PREPARATION FOR REPAIR 1. Verify that the vehicle is within the following ranges and there is a Not Launched or OPEN 6223J and/ or 6323J recall in eMDCS: SUBJECT VEHICLES RECALL 6223J Model Subject VIN range Subject production date range 2024CX-90 JM3 KK ****R 1 100044- 132978 From December 27, 2022 through All powertrain September 5, 2023 2024MAZDA3 JM1 BP****R1 650006- 657565 From May 25, 2023 through August 23, 2023 SUBJECT VEHICLES RECALL 6323J Model Subject VIN range Subject production date range 2024 CX-90 PHEV JM3 KK ****R 1 1 000454 – 118462 From December 28, 2022 through June 20, 2023 *Only the vehicles in this range and with a “Not Launched” or “Open” status in eMDCS are affected. If the vehicle is in Page 2 of 29 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING the range above and 6223J and/or 6323J is OPEN or Not Launched in eMDCS, proceed to Step 2. If the vehicle does not have an OPEN or Not Launched 6223J and/or 6323J campaign, return the vehicle to the customer or inventory. 2. Perform an eMDCS Warranty Vehicle Inquiry and inspect the vehicle for a Campaign Label with 6223J and/ or 6323J attached to the vehicle’s hood, driver door or firewall. NOTE: Always be sure to verify the campaign number as the vehicle may have multiple campaign labels on the hood, radiator support, firewall or driver door ·amb. CAMPAIGN LABEL CAAIP1’JGN NO:~– DEALER CClJE __ _ DATE / / eMDCS – Warranty Vehicle Inquiry Results: If eMDCS displays: Campaign Label is: Action to perform: If no repair date is displayed on the Fill out Dealer Recall Help on OneMazda line with CAMPAIGN 6223), Present contact or the Mazda Warranty Department and/or 6323J or any of the SSP at warrantJ’.de12t@mazdausa.com to review campaigns has not been completed vehicle history. on this vehicle Not present Proceed to “REPAIR PROCEDURE”. If repair date is displayed for Present Return vehicle to inventory or customer. CAMPAIGN 6223J and/or 6323J or Complete a label and apply to vehicle’s hood with any of the SSP campaigns is Not present repair date and dealer code from eMDCS “CLOSED” Warranty Inquiry. CAMPAIGN 6223J and/or 6323J or any of the SSP campaigns is not See Action The vehicle is not affected by the Recall or SSP displayed Page 3 of 29 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Section A : Flow Chart CX-90 PHEV CX-90 TURBO AND TURBO S Mazda3 *NOTE: All vehicles require the upload of ODR after the technician has completed all software updates. If ODR is not uploaded successfully, or if one or more software updates are missed, the applicable campaign(s) will remain open, the warranty claim will not accept, and your dealer will have to contact the customer to bring back the car to correct the concern. ———-END OF SECTION A———- Upload ODR data* Repair complete Complete SSPD3 as this Reprograms PCM and ECM and completes Recall 6323J Vehicle affected by Recall 6223J Check eMDCS for the following campaigns Recall 6323J, SSPD1, SSPD2, SSPD3 (SSPD4 is not included) Complete View Monitor Camera Updates Upload ODR data* Repair complete Complete SSPD1, SSPD2, SSPD4 if applicable N/A Mazda3 Vehicle affected by Recall 6223J Check eMDCS for the following campaigns SSPD1, SSPD2, SSPD4 (Recall 6323J and SSPD3 are not included) NOT APPLICABLE FOR MAZDA3 Complete View Monitor Camera Updates Complete SSPD1, SSPD2, if applicable t t i t T i 1 1 1 @ Page 4 of 29 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Section B : Repair Procedure Recall 6223J NOTE: Make sure that HV charging cable is not connected to HV battery charging port. Vehicle Identification Connect MDARS with the DLC cable and VCM-Ⅱ to the vehicle, then set the ignition to the ON position. CAUTION: Connect the DLC cable and the VCM-Ⅱ to the vehicle with the ignition OFF. The CAN bus line might detect some noise and it might cause a diagnostic error when connecting the DLC cable with the ignition ON. 1. Click the “Start” button. Service caution during reprogramming for ECU(s) During reprogramming, connect battery charger to the vehicle to stabilize voltage fluctuation. If missing, it may cause damage to ECUs due to decreasing voltage. 7th generation vehicle will control to turn on headlight forcibly during reprogramming due to change CAN communication. —————————————~ ~————————————— Vehicle Identification …. Page 5 of 29 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING 2. The Vehicle Identification process will start and automatically inspect every connection and then collect the vehicle information. 3. Verify the DTC according to the directions on the quick check screen. If any DTCs are displayed, perform troubleshooting according to the corresponding DTC inspection. 4. Reprogram VMC as below There is ‘Software update’ on ‘Toolbox’ tab. Select ‘Run’. 5. Select required module on ‘ECU Reprogramming’ screen. Start Reprogramming. – VMC NOTE: If software is already the latest, MDARS does not reprogram subject ECU. It is normal behavior. Sample ·————–FMI ——— ‘■ lol!WO D-,gnostit-i lkp,,,r Si;iltwi,re (MOAltS) e – – Software updale a SoftwilrP updatE> Not Run cwme+: ♦ lNGINL (SKYACllV.U) ♦ lNGINl (SKYACIIV-X) I ‘ ♦ RESTR,\INTS ♦ SEATS ♦ SFCUlllTYANOIOCKS ♦ I IGHTINC. SVSTFMS ♦ WIPfR/WASl-ffR SYSTFM – □ X – Page 6 of 29 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING 6. After completion of software update, the previous and current software version are shown. Check current version at ‘’Calibration File information” below. Then, click on “Finish” to exit the ECU reprogramming and disconnect the 12V battery charger. y 9 cnicely ~ VIN: JM3KKEHA7R!l00074 lal l!iil] 14.6V a Quick Check ;l.; Toolbox :w Software up·· X ECU Reprogramming Current Software Dcscnption Current Version Required Version Size VMC KDNP-66UK2-D KDNP-66UK2-E 8.39 MB .t. VMC KDNP-66UK3-A KDNP-66UK3-8 Next 9 cn ia>ly ~ VIN: JM3KKEHC6Rll00052 ~ I lat ~ 12.9V Result for writing RxSWIN. -MZD-R000152 -MZD-R00013H -MZD-R000079 00000000120 00000000158 00000000120 CX-90 Shown Next Page 7 of 29 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Calibration file information NOTE: – If the calibration file is with the suffix in the table or later, unit is already modified. Module Target ECU (Hardware #) Target Software file # Reprogramming Time (min.) Note VMC KDNP-66UU0 KDNP-66UK2-E 16 CX-90 KDNP-66UK3-B 4 Camera KEME-66UU0 KEME-66UK2-E CX-90 KEME-66UK3-B 1 Camera BHSC-66UU0 BHSC-66UK2-B Mazda3 BHSC-66UK3-B 4 Camera BHSD-66UU0 BHSD-66UK2-B Mazda3 BHSD-66UK3-B 1 Camera CX-Shown e cnicely ~ VIN: JM3KKEHC6Rll00052 ,’.3 lijJ 12.9V Software Update Summary Description Previous Version Current Version .,, VMC KDNP-66UK2-D KDNP-66UK2-E VMC KDNP-66UK3-A KDNP-66UK3-B -90 Shown B ma.ma 0 cnicely f~t·iiiMl!SMiM Page 8 of 29 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Section B : Repair Procedure SSPD3 & Recall 6323J SSPD3 contains a later calibration of the same two modules, so this will also repair Recall 6323J. (Steps 1-4 do not need to be done if already performed Recall 6223J) NOTE: Make sure that HV charging cable is not connected to HV battery charging port. Vehicle Identification Connect MDARS with the DLC cable and VCM-Ⅱ to the vehicle, then set the ignition to the ON position. CAUTION: Connect the DLC cable and the VCM-Ⅱ to the vehicle with the ignition OFF. The CAN bus line might detect some noise and it might cause a diagnostic error when connecting the DLC cable with the ignition ON. 1. Click the “Start” button. Service caution during reprogramming for ECU(s) During reprogramming, connect battery charger to the vehicle to stabilize voltage fluctuation. If missing, it may cause damage to ECUs due to decreasing voltage. 7th generation vehicle will control to turn on headlight forcibly during reprogramming due to change CAN communication. —————————————~ ~————————————— Page 9 of 29 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING 2. The Vehicle Identification process will start and automatically inspect every connection and then collect the vehicle information. 3. Verify the DTC according to the directions on the quick check screen. If any DTCs are displayed, perform troubleshooting according to the corresponding DTC inspection. 4. Reprogram PCM and ECM as below There is ‘Software update’ on ‘Toolbox’ tab. Select ‘Run’. Sample ■ -o,..,.._-“°””‘,_ c_ e, ·e”m – C X -G 0 e – FM ·————————1· Vehicle Identification … 1 – I ChangcVCI -Continue Of fl inc -Start with no conncct!’d Vf’hlcl!’ Page 10 of 29 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING 5. Select required module on ‘ECU Reprogramming’ screen. Start Reprogramming. – PCM – ECM NOTE: If software is already the latest, MDARS does not reprogram subject ECU. It is normal behavior. By reprogramming either PCM or ECM, another module will be reprogrammed at the same time. Confirm PCM and ECM software are required version or later suffix at step 6. 6. After completion of software update, the previous and current software version are shown. Check current version at ‘’Calibration File information” below. Then, click on “Finish” to exit the ECU reprogramming and disconnect the 12V battery charger. , ■ Ml!m °”9nost>t .,..;! ~” $Qlt,.,~ (MOARS) (9,na:ma ♦ SFCUlllTYANDIOCKS ♦ IIGHTING SVSTFMS ♦ WIPfR/WASHfO SVSTFM Current Software 0 e mJ72110 ~ VIN:JMZOMFW&foOOU:0:»4 ~ D e cnlcely ~ VIN: JM3KKEHA7Rll00074 8 ta! iiJ 14.G’i Descr1pt1on Current Version Required Version Size PCM Dependent Software ECM MS06-186K2-L MS06-186K2-N PXRC-188K2-L PXRC-188K2-N 1.17 MB .t. l.OSMB .t. Next Page 11 of 29 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Calibration file information NOTE: – If the calibration file is with the suffix in the table or later, unit is already modified. Module Target ECU (Hardware #) Target Software file # Reprogramming Time (min.) Note PCM MS01-186B1 MS05-186K2-M or greater 4 PHEV AWD 1500W PSU MS06-186K2-M or greater PHEV AWD ECM PXGH-18881 PXRC-188K2-M or greater 4 – Note current file level is N e ‘””efy ~ \’IN: JMll<l,;EHMRIIWm ~ , _____14_ 1Y .I I ~- It forwrib.ng Rt .,..;! ~” $Qlt,.,~ (MOARS) (9,na:ma ♦ SFCUlllTYANDIOCKS ♦ IIGHTING SVSTFMS ♦ WIPfR/WASHfO SVSTFM Current Software 0 e mJ72110 ~ VIN:JMZOMFW&foOOU:0:»4 ~ D e cnicely 6iib VIN: JM3KKEHC6Rll00052 ~ I DI • 13.JV Descript1on Current Version Required Version Site FSRL KR9P-67YK2-J KR9P-67YK2-L 702.18 KB .t. Dependent Software FSRR KR9P-67YK2-J KR9P-67YK2-L 702.18 KB .t. RSRL KR9P-67YK2-J KR9P-67YK2-L 702.18 KB .t. RSRR KR9P-67YK2-J KR9P-67YK2-L 702.18 KB .t. Next Page 19 of 29 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Calibration file information NOTE: – If the calibration file is with the suffix in the table or later, unit is already modified. Module Target ECU (Hardware #) Target Software file # Reprogramming Time (min.) Note FSRR FSRL RSRR RSRL KR9P-67Y30 KR9P-67YK2-L 16 – Software U’pda,te Summary FSRI. FSRR RSRL RSRR Result for writing RxSWIN. -MZD-R000152 -MZD-R00013H -MZD-R000079 KR9P-61’1K2-J KR9P-61’1K2-J KR9P-61’1K2-J KR9P-61’1K2-J o, e <ni<<!li ~ YIN:JM3KKEHC6Rll(((l52 ~ .. t:UV KR9P-61’\’Kl-L ..,, KR9P-61’\’Kl-L ..,, KR9P-61’\’Kl-L ..,, Kff.lP-61’\’Kl-L ..,, Finish 0 cn lcely 6iili VIN: JM3KKEHC6Rll00052 8 DI lliJ 13.6V _ 00000000120 00000000158 00000000120 Next I Page 20 of 29 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Section B : Repair Procedure SSPD2 – (Steps 1-4 do not need to be done if already performed another update) NOTE: Make sure that HV charging cable is not connected to HV battery charging port. Vehicle Identification Connect MDARS with the DLC cable and VCM-Ⅱ to the vehicle, then set the ignition to the ON position. CAUTION: Connect the DLC cable and the VCM-Ⅱ to the vehicle with the ignition OFF. The CAN bus line might detect some noise and it might cause a diagnostic error when connecting the DLC cable with the ignition ON. 1. Click the “Start” button. Service caution during reprogramming for ECU(s) During reprogramming, connect battery charger to the vehicle to stabilize voltage fluctuation. If missing, it may cause damage to ECUs due to decreasing voltage. 7th generation vehicle will control to turn on headlight forcibly during reprogramming due to change CAN communication. —————————————~ ~————————————— Page 21 of 29 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING 2. The Vehicle Identification process will start and automatically inspect every connection and then collect the vehicle information. 3. Verify the DTC according to the directions on the quick check screen. If any DTCs are displayed, perform troubleshooting according to the corresponding DTC inspection. 4. Reprogram TCM as below There is ‘Software update’ on ‘Toolbox’ tab. Select ‘Run’. Sample ■ -o,..,.._ -“°””‘,_c_ e, ·e”m – C -G 0 e _ .. FM ·————————1· Sa Vehicle Identification … 1 – I X Page 22 of 29 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING 5. Select required module on ‘ECU Reprogramming’ screen. Start Reprogramming. – TCM NOTE: If software is already the latest, MDARS does not reprogram subject ECU. It is normal behavior. 6. After completion of software update, the previous and current software version are shown. Check current version at ‘’Calibration File information” below. Then, click on “Finish” to exit the ECU reprogramming and disconnect the 12V battery charger. , ■ Ml!m °”9nost>t .,..;! ~” $Qlt,.,~ (MOARS) (9,na:ma ♦ SFCUlllTYANDIOCKS ♦ IIGHTING SVSTFMS ♦ WIPfR/WASHfO SVSTFM Current Software 0 e mJ72110 ~ VIN:JMZOMFW&foOOU:0:»4 ~ D e cnicely ~ VINcJM3KKEHC6Rll00052 8 1111 Iii 13.711 Description Current Vers,on Required Version Sile TCM H328-21PS1-G H328-21PS1-J 1.23 MB Next □ Page 23 of 29 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Calibration file information NOTE: – If the calibration file is with the suffix in the table or later, unit is already modified. Module Target ECU (Hardware #) Target Software file # Reprogramming Time (min.) PLUS RELEARN Note TCM RZ01-219E1 H327-21PS1-J 35m H3T MHEV 27m PHEV H3T MHEV AWD HI H328-21PS1-J H3T MHEV AWD LO PXPN-21PS1-G PHEV AWD Proceed to TCM Initial Learning after reprogramming CX-90 Turbo Shown CX-90 Turbo Shown 8 ma:zoa Result for writing RxSWIN. -MZD-R000152 -MZD-R00013H -MZD-R000079 CX- bo S liiJ Quick Check ,.; Toolbox II Softwa re up ·· X ECU Reprogramming Software Update Summary CXe cnicely 6ijjb VIN: JM3KKEHC6Rll00052 a I 11:11 Iii 13.3V I 00000000120 00000000158 00000000120 Next e cnicely 6ijjb VIN: JM3KKEHC6Rll00052 a 1111 Iii 13.3\ Finish I Page 24 of 29 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING TCM Initial Learning after reprogramming Warning • When performing the initial learning, apply the parking brake securely and block the front and rear wheels using wheel chocks so that the vehicle does not move. Otherwise, the vehicle may move which could lead to an accident because the gears are forcibly changed with the engine running and the shift lever in the drive position while in the initial learning. Note: • While the initial learning is being performed, the following phenomena may occur. ― Shift shock occurs intermittently. ― Indications such as selector lever positions differ from those displayed normally. Preparation before servicing 7. Switch the ignition ON (engine on)/main power ON (READY on). 8. Apply the parking brake. 9. Shift the selector lever to P range, and set the wheel chocks for both the front and rear wheels. 10. The ATF temperature is 45°C to 105°C as an execution condition for AT initial learning, but after learning starts, the ATF temperature may drop to 44°C and learning may be interrupted, so learning should be started after raising the temperature to 50°C or higher. Initial learning procedure 11. Connect the M-MDS to the DLC-2. 12. Open the engine hood. (To ensure that the engine starts. If engine hood is opened, EV mode does no work) 13. Switch the ignition ON (engine off). 14. Perform the following procedure using the M-MDS. i) Press [Start] for the vehicle identification. ii) Press the [Toolbox] tab. iii) Press the [Work Support] icon. iv) Press [TRANSMISSION/TRANSAXLE]. v) Press [Run] for Initial learning of AT. 15. Perform the automatic transmission initial learning. 16. Using the M-MDS, verify that TCM DTC P06B8:00 has not been stored. (See DTC INSPECTION.) El Page 25 of 29 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING • If DTC P06B8:00 is displayed, switch the ignition off/main power OFF and repeat the procedure from Step 15. • If any other DTCs are displayed, repair or replace the malfunctioning location according to the applicable DTC troubleshooting of workshop manual. 17. Disconnect the M-MDS and perform following learning procedure. PowerTrain start-up learning (1) Switch the ignition ON. Either “Engine run” or “READY ON (NOT Engine run)” is fine. (2) After holding the idling or READY ON for 5 seconds or more, turn the ignition switch OFF and hold it for 5 seconds or more. (3) Repeat steps (1) and (2) above for 3 times. Shift range learning (1) Switch the ignition ON. Either “Engine run” or “READY ON (NOT Engine run)” is fine. (2) While idling or READY ON, depress the brake and perform the following steps. i) Move the shift lever in “D”. ii) Move the shift lever from “D” to “R” and wait 5 seconds * iii) Move the shift lever from “R” to “D” and wait 5 seconds * * Do not stop in N range while moving the shift lever. (3) Repeat steps i) to iii) for 5 times. Note: In addition to the above learning, TCM also performs learning while driving automatically. Immediately after reprogramming and initial learning, the above driving learning will be reset. Therefore, it is important to explain the followings to customers. Explanation to customers To improve shift feel, the vehicle learns the timing of engaging the clutch while driving. This reprogramming will improve the shift feel and optimize by learning. However, the learning values would be reset to initial once. Once the learning values were initialized, a slight shift shock might be felt intermittently, however by proceeding the learning by driving. It may take a few days but it will be improved. PROCEED TO ODR COLLECTION WARNING! FAILURE TO UPLOAD ODR DATA WILL RESULT IN CLAIM DENIAL, CAMPAIGN REMAINING IN OPEN STATUS AND VEHICLE HAVING TO COME BACK TO REDO THE DATA PUSH Page 26 of 29 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Upload ODR Data Check ODR collection result after reprogramming all required modules with vehicle verification. 7. Open the vehicle history on toolbox tab. 8. Click the ‘Collect Diagnostic Information’ and the status has ‘SUCCESS’ on green. NOTE: Verify the ‘‘Collect Diagnostic Information’ after all required modules are updated. Not necessary to confirm the ‘Collect Diagnostic Information’ after required module reprogram every time. Only the latest “Collect Diagnostic Information” is the valid one and that needs to show “SUCCESS” _______________________________________________________________________________ ※If the status is ‘FAILURE’, the ODR (latest vehicle information ) has not been submitted to the server. Perform following process 6:’. Data logger + Confirmation test for system operation + On-demand self-test ■ MazdaD39nosticand~pairSoftwa~ {MDARS) 6:,mazoa \Ji Vehicle Hi story 6′ Data Logger November 20, 2020 Start Vehicle Identification Qu ick Check> Network View Qu ick Check> DTC List I I I I I t 11/20/20 10:15 PM 11/20/20 10:15 PM Collect D1agnost1c Information (Automat ·· 11/20/2010 16 PM Collect Diagnostic Information (ECU SW· · 11/20/2010:21 PM Softwa re update 11/20/2010:22 PM Software update 11/20/20 10:23 PM Not Run 1 I I I I II Run ,.,, IV CJ X Status SUCCESS Duration 46 seconds Page 27 of 29 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING (1)‘Collect Diagnostic information’ then click ‘Run’ at the tool box tab. (2)Click ‘Next’ (3)It may take around 60 seconds. Status: FAILURE Duration: 1 seconds ♦ UGH IING SYS I cMS ♦ WIPER/WASHER SYST[M ♦ POWFR SYSTFMS – Collect 01agnost1c Information I’ Moving Into 1-ACTIVSENSE data collecting mode I’ Withdrawing from i-ACTIVSENSE data collecting mode I’ Moving into Driving data collecting mode I’ Withdrawing from Driving data collecllng mode Collect Dia nostic Information ~ Vehicle History • MIIIIIIIIIC..– mid ….. ~IJ,IJUS verify d>e lol lfflWlgcoodilloos are met beJore coo.ltnulng lhlo, procedure. l!ll iu,1t1on Cood,Uon : OB OJrrOOI valtJl’ : On Not Run Not Run Not Run Not Run Not Run Running e mHlllO A Vl “‘l:J\4lDll.~wc.600200′.Xll l! – l2 4V _ Coll!ct Diagnostic Information ls – 0 X Run Run Run Run Run Run 0 ” i i Page 28 of 29 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING (4)MDARS has collected ODR and sent to the server. (5)Go back to step 7 and 8 to confirm the Collect Diagnostic Information (Manual) status shows ‘SUCCESS’ on green. Proceed to clearing Sleep Mode after VMC Update (Recall 6223J) and DTC Clear Sleep mode after reprogramming VMC Note: When vehicle was reprogrammed multiple times, the 360° View Monitor may stop its operation such as stop displaying camera output in the center display. Therefore, after reprogramming the VMC, put it into sleep mode to reset the reprogramming count. Note: Disconnect battery charger before starting “Sleep mode for CAN communication”. DCDC converter and the power supply from the battery charger may be interfered and it may causes damages of the battery charger. In addition, warning light may illuminate and DTCs may be stored. (Ex. P0DAA) ■— —.. a Quick chn:k ,- loolb:” t::. WhidcRstory ~ c ,:11 .. : t D I,’. X ODR Collection e, 0 DR col lection 1:-ias beef! :S ll oce:ssful. ■ Mazda Diagno~ ic and Repair Software (MDARS) e ml72110 ~ VIN: JMZDMFWG600200003 No Vehicle Mode venicIe Iaemmcauon ll/SU/LU 4:SL l’M Status: SUCCESS Duration: 82 seconds Quick Check> Network View Quick Check> DTC List llf30/20 4:32PM …J==========================,:.I ll/30/20 4:32 PM Collect Dia nostic Information Autom·· ·ll 0 0 4:32 PM Collect Diagnostic Information (Manual) 11/30/20 4:35 PM Software update Software update Software update ll/30/20 4:37 PM ll/30/20 4:38 PM 11/30/20 4:38 PM Quick Check > Clear DTCs ll/30/20 4:39 PM Quick Check> Network View (Refresh D·· ll/30/20 4:39 PM Quick Check> DTC List (Refresh DTCs) 11/30/20 4:39 PM Page 29 of 29 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Sleep mode for CAN communication 9. Perform the following operation. – Switch the ignition off/main power OFF. – Remove all of the remote transmitters from the vehicle, lock all doors, and then wait for 5 min. DTC inspection Note: Disconnect battery charger before starting engine at next step because the power supply from the DCDC converter and the power supply from the battery charger may interfere and damage the battery charger. then warning light comes up and DTCs are stored. (Ex. P0DAA) 10. Verify the repair by starting the engine. If subject vehicle is PHEV, proceed with following steps. Make sure there is no MIL illumination or abnormal warning lights present. (10-1) Switch to ‘Sport Mode’ and shift to ‘D’ range (10-2) Confirm Engine RPM is shown correctly in IC. (10-3) Shift to ‘P’ range then stop the engine. Turn ignition off. Note: After the reprogram, pending DTC P2610:00 [PCM] may be stored without MIL illumination. Since this DTC may turn to a current DTC depending on operations after the reprogramming, clear DTC after all repair work done. 11. If any DTCs should remain after performing DTC erase, diagnose the DTCs according to the appropriate troubleshooting section of the Workshop Manual. 12. Disconnect the MDARS from the DLC-2. ———-END OF SECTION B———- End of Repair Procedure.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-718 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mazda North American Operations Submission Date : OCT 26, 2023 NHTSA Recall No. : 23V-718 Manufacturer Recall No. : 6223J Manufacturer Information : Manufacturer Name : Mazda North American Operations Address : 1025 Connecticut Avenue, NW Suite 910 Washington DC 20036 Company phone : 800-222-5500 Population : Number of potentially involved : 11,903 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2024-2024 Mazda CX-90 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC Descriptive Information : Recall population determined by production records of vehicles equipped with the subject rear-view monitor (containing dynamic guide lines) and/or the 360-degree view monitor. Vehicles equipped with the rear-view monitor (containing static guide lines) or not equipped with a 360-degree view monitor are not involved in this recall. The following is the affected number of vehicles by Model Year/Make/Model: MY2024 Mazda CX-90 built at Mazda Motor Corporation: 10,782 units Production Dates : DEC 27, 2022 – SEP 05, 2023 VIN Range 1 : Begin : JM3KKEHD6R1100044 End : JM3KKEHDXR1132978 ✔ Not sequential Vehicle 2 : 2024-2024 Mazda MAZDA3 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : Recall population determined by the production records of vehicles equipped with the subject rear-view (containing dynamic guide lines) and 360-degree view monitor. Vehicles not equipped with a rear-view (containing dynamic guide lines) and 360- degree view monitor are not involved in this recall. The following is the affected number of vehicles by Model Year/Make/Model: MY2024 Mazda MAZDA3 built at Mazda Motor Corporation: 1,121 units Production Dates : MAY 25, 2023 – AUG 23, 2023 VIN Range 1 : Begin : JM1BPBNY8R1650006 End : JM1BPBNY2R1657565 ✔ Not sequential Part 573 Safety Recall Report 23V-718 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Noncompliance : Description of the Noncompliance : Images of the front-, side-, and rear-view cameras may flicker and, in some cases, may no longer appear on the center display monitor. FMVSS 1 : 111 – Rear visibility FMVSS 2 : NR Description of the Safety Risk : Loss of front-, side-, and rear-view camera images when in reverse and/or using the 360-degree monitor can increase the risk of a crash. *Note: 360- degree camera monitor will only operate under 9.3 MPH (15 KPH). Description of the Cause : Improper processing logic in the view monitor camera control module may cause image deterioration. Identification of Any Warning that can Occur : None. Involved Components : Component Name 1 : Unit, Vehicle Monitor Camera Component Description : Side cameras; Rear camera; Forward Sensing Camera Component Part Number : KDNP-66UU0, KEME-66UU0, BHSC-66UU0, BHSD-66UU0 Supplier Identification : Component Manufacturer Name : Magna Electronics Technology, Inc. Address : 2050 Auburn Road Auburn Hills Michigan 48326 Country : United States Chronology : December 8, 2022: Mazda received the first field report from Japan and began an investigation. January 10, 2023: The suspect view monitor control module was received, and further analysis of the part was conducted. February 2, 2023: The condition was confirmed on the returned part. February 27, 2023: Three additional field reports with the same concern were received from foreign markets. Part 573 Safety Recall Report 23V-718 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 April 21 through August 22, 2023: Mazda continued to study this concern and investigated the logic of the software in the view monitor camera module. Mazda further analyzed field data and conducted ongoing testing. October 19, 2023: Mazda held a Quality Audit Committee meeting to review all available information to date and approved a field action on certain MY2024 CX-90 and Mazda3 vehicles. As of October 6, 2023, Mazda is not aware of any reports of accident or injury related to this concern. Also as of this date, no field reports have been received by the United States or Territory markets. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to an authorized Mazda dealer. Dealers will reprogram the view monitor control module with improved software. There will be no charge for this service to vehicle owners. Any repairs related to this defect in the subject vehicles would have been covered under Mazda’s new vehicle warranty period. Therefore, a reimbursement plan for repairs made in connection with this defect prior to notification is not being offered to affected vehicle owners. How Remedy Component Differs from Recalled Component : Improved software properly resets data memory when restarting the system. Therefore, the front-, side-, and rear-view side camera images will appear properly on the center display monitor. Identify How/When Recall Condition was Corrected in Production : Improved software for the view monitor control module was installed starting August 23, 2023 (Mazda3), and August 29, 2023 (CX-90). Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on or before October 31, 2023. Mailing of owner notification letters is expected to be completed on or before December 22, 2023. Planned Dealer Notification Date : OCT 31, 2023 – OCT 31, 2023 Planned Owner Notification Date : DEC 22, 2023 – DEC 22, 2023 * NR – Not Reported

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(Japan built) WARRANTY INFORMATION Safety Recall 6223J Safety Recall 62231 – 2024 CX-90 and Mazda3(Japan) Rear View and 360 Camera Degree Images May Not Display Concern CONDITION OF CONCERN On certain CX-90 and Mazda3 vehicles, the images of the front-, side-, and rear-view cameras may flicker and, in some cases, may no longer appear on the center display monitor. Loss of front-, side-, and rear-view camera images when in reverse and/ or using the 360-degree monitor can increase the risk of a crash. Reprogram the with improved software with the M-MDS, using MDARS, which will properly reset data memory when restarting the system, and camera images will appear properly on the center display monitor. There are 11,852 vehicles in the campaign. REPAIR OUTLINE: Dealers will reprogram software of the View Monitor Camera (VMC) and push ODR data to Japan using MDARS after all software updates are completed SUBJECT VEHICLES Model Subject VIN range Subject production date range 2024CX-90 JM3 KK ******100044-132978 From December 27, 2022 through September 5, 2023 2024Mazda3 JM 1 BP ******650006- 657565 From May 25, 2023 through August 23, 2023 *Only the vehicles in this range and with a “Not Launched” or “Open” status in eMDCS are affected. OWNER NOTIFICATION: Mazda will notify the owners by first class mail no later than December 23, 2023. PARTS INFORMATION Other than the required campaign label below, there are no parts required for this repair. Description Part Number Qty Note Campaign Label 9999-95-065A-06 1 order=50 labels Obtain in Mazda e-Store Page 1 of 2 WARRANTY INFORMATION Safety Recall 6223J WARRANTY CLAIM PROCESSING INFORMATION View Monitor Camera (VMC) Reprogramming Process Number AP059A Symptom Code 99 Damage Code 99 Causal Part Number & Quantity 7777-SP-X?0 & 0 Labor Operation Code XXWHTXFX Labor Hours 0.3 hrs. NOTE: lfthe data is not successfully transmitted to Japan (collection of Diagnostic Information (ODR) to send to Japan to verify module software calibrations are present). The claim will be rejected and/ or denied by the warranty system and will require the return of the car. RENTAL CAR INFORMATION Rental expenses exceeding the two-day limit or over the per day limit set by Mazda Warranty policy will require prior Warranty Department Authorization prior to giving the rental to the customer regardless of the reason . Please refer to the Mazda Rental Car Reimbursement Program policy in the Mazda Warranty Policies and Procedures Manual. Mazda recommends the usage of the MCVP loaner vehicle when available. If all MCVP loaner vehicles are in use and unavailable, and the customer needs a rental car, then use your local rental facility and offer a rental car. Be sure that every effort is made to repair the car within one business day or less, so the next customer can receive the same experience. Re n t a ICa r W arr an t[ Y Cl ai.m In f orma f 10n MCVP Vehicle Preferred Rental Agency Vehicle Warranty Type Code A Symptom Code 99 Damae:e Code 99 Part Number Main Cause 5555-62-231R Part Quantity 0 Labor Ooeration Code MM024XRX Labor Hours N/ A 0 Sublet – Rental Car Sublet Invoice MCVP does not require claim Number from Rental Invoice Number submission or Dealer Purchase Order Sublet Type Code Enter “Z9” ( other) Sublet Amount Up to $30.00 per day for the number of days customer had rental car Sublet Text Number of days rental car was supplied to customer Page 2 of 2

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MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Page 1 of 28 s ~ Table of Contents (links in this document are provided for all steps below) A. Vehicle Inspection Procedure and Preparation for Repair ……………………………… 1 Section A: Flowchart ………………………………………………………………………………. 3 Section B: Repair Procedure …………………………………………………………………….. 4 62231 Safety Recall – 2024 CX-90 and Mazda 3 View Monitor Camera Rear and 360 Camera View Images May Not Display ……………………………. 4 63231 Safety Recall – 2024 CX-90 PHEV Failsafe Logic May Cause Total Loss of Drive Power ……………………………………………………………….. 8 SSPD3 – OBD II A/C Refri~erant pressure detection concern CX-90 PHEV (combines with Recall 63230 …………………………………………………… 8 SSPD4 – OBD II Water Temp Sensor Detection Concern CX-90 1-6 Turbo …………………………………………………………………………………… 12 SSPDl – Side Radar System Concern CX-90 all P /T ………………………………………… 16 SSPD2 – OBD II Transmission Solenoid Detection Concern CX-90 all P /T …………………………………………………………………………… 20 ODR DATA UPLOAD (critical step for all campaigns) ……………………………………….. 26 FINAL CLEARING OF SLEEP MODE FOR RECALL 62231 AND DTCS ……………………… 29 A. VEHICLE INSPECTION PROCEDURE AND PREPARATION FOR REPAIR 1. Verify that the vehicle is within the following ranges and there is a Not Launched or OPEN 6223) and/or 6323) recall in eMDCS: SUBJECT VEHICLES RECALL 6223J Model Subject VIN range Subject production date range 2024CX-90 JM3 KK ****R 1 100044- 132978 From December 27, 2022 through All powertrain September 5, 2023 2024MAZDA3 JM1 BP****R1 650006- 657565 From May 25, 2023 through August 23, 2023 SUBJECT VEHICLES RECALL 6323J Model Subject VIN range Subject production date range 2024CX-90 PHEV JM3 KK ****R 1 1000454 – 118462 From December 28, 2022 through June 20, 2023 *Only the vehicles in this range and with a “Not Launched” or “Open” status in eMDCS are affected. If the vehicle is in the range above and 6223) and/ or 6323) is OPEN or Not Launched in eMDCS, proceed to Step 2. If the vehicle does not have an OPEN or Not Launched 6223J and / or 6323J campaign , return the vehicle to the customer or inventory. MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Page 2 of 28 Technician level required: Certified or above. Note: Technician repairing needs to be Certified or above and does not need to be Senior or Master as long as they have had the required training for ODR – Collection of Diagnostic Information s ~ 2. Perform an eMDCS Warranty Vehicle Inquiry and inspect the vehicle for a Campaign Label with 6223J and/or 6323J attached to the vehicle’s hood, driver door or firewall. NOTE: Always be sure to verify the campaign number as the vehicle may have multiple campaign labels on the hood, radiator su ort, firewall or driver door ·amb. CAMPAIGN LABEL CMf’,’JGN 00: __ 0€ALERCOO£ _ DATE: / / eMDCS – Warranty Vehicle Inquiry Results: If eMDCS displays: Campaign Label is: If no repair date is displayed on the line with CAMPAIGN 6223J, Present and/or 6323J or any of the SSP campaigns has not been completed on this vehicle Not present If repair date is displayed for Present CAMPAIGN 6223J and/or 6323J or any of the SSP campaigns is Not present “CLOSED” CAMPAIGN 6223J and/ or 6323J or any of the SSP campaigns is not See Action displayed Action to perform: Fill out Dealer Recall Help on OneMazda contact or the Mazda Warranty Department at warrant)!dei;2t@mazdausa.com to review vehicle history. Proceed to “REPAIR PROCEDURE”. Return vehicle to inventory or customer. Complete a label and apply to vehicle’s hood with repair date and dealer code from eMDCS Warranty Inquiry. The vehicle is not affected by the Recall or SSP MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Page 3 of 28 Section A : Flow Chart – NOTE: You must clear any DTC’s (diagnose and repair) before performing any of these campaigns. The recall or SSP repairs will NOT fix/clear a DTC issue. Once repaired, then start the repair process for campaigns. CX-90 PHEV CX-90 TURBO AND TURBO S Mazda3 *NOTE: All vehicles require the upload of ODR after the technician has completed all software updates. If ODR is not uploaded successfully, or if one or more software updates are missed, the applicable campaign(s) will remain open, the warranty claim will not accept, and your dealer will have to contact the customer to bring back the car to correct the concern. ———-END OF SECTION A———- Upload ODR data* Repair complete Complete SSPD3 as this Reprograms PCM and ECM and completes Recall 6323J Vehicle affected by Recall 6223J Check eMDCS for the following campaigns Recall 6323J, SSPD1, SSPD2, SSPD3 (SSPD4 is not included) Complete View Monitor Camera Updates Upload ODR data* Repair complete Complete SSPD1, SSPD2, SSPD4 if applicable N/A Mazda3 Vehicle affected by Recall 6223J Check eMDCS for the following campaigns SSPD1, SSPD2, SSPD4 (Recall 6323J and SSPD3 are not included) NOT APPLICABLE FOR MAZDA3 Complete View Monitor Camera Updates Complete SSPD1, SSPD2, if applicable t t t -t I I I t i I T r I I t I I t 1 ~ @ MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Page 4 of 28 Section B : Repair Procedure Recall 6223J NOTE: 1. Recall 6223J applies to vehicles with a Rear View (one camera) or a 360 Degree Camera (four cameras). 2. Make sure that HV charging cable is not connected to HV battery charging port. Vehicle Identification Connect MDARS with the DLC cable and VCM-Ⅱ to the vehicle, then set the ignition to the ON position. CAUTION: Connect the DLC cable and the VCM-Ⅱ to the vehicle with the ignition OFF. The CAN bus line might detect some noise and it might cause a diagnostic error when connecting the DLC cable with the ignition ON. 1. Click the “Start” button. 2. The Vehicle Identification process will start and automatically inspect every connection and then collect the vehicle information. Service caution during reprogramming for ECU(s) During reprogramming, connect battery charger to the vehicle to stabilize voltage fluctuation. If missing, it may cause damage to ECUs due to decreasing voltage. 7th generation vehicle will control to turn on headlight forcibly during reprogramming due to change CAN communication. Please use the “Reflash” setting in the charger, which will keep the voltage stable. s ~ —————————————· L————————————— 63rn.eu.!!Da Vehicle Identification …. Ch,m~e VCI -Cont,nup Offlirw -Start with no connPctPd vf’h1c l0 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Page 5 of 28 3. Verify the DTC according to the directions on the quick check screen. If any DTCs are displayed, perform troubleshooting according to the corresponding DTC inspection. 4. Reprogram VMC as below There is ‘Software update’ on ‘Toolbox’ tab. Select ‘Run’. 5. Select required module on ‘ECU Reprogramming’ screen. Start Reprogramming. – VMC (View Monitor Camera) NOTE: If software is already the latest, MDARS does not reprogram subject ECU. It is normal behavior. Sample ·—-·— e mazDa . e – r e 0 0 e ·—————a1· ——— – 0 X e mlTJIIO ~ \ift JM.’l)t,IFWWIOIOXM4 ~ .. – Sollw JI{‘ IJJ)d ll(‘ • SoftwJff’Upd.”J(‘ CWM:Mfri:: NOIP.un – + I NUNI (\KYM 1 N ll) + tN<,INt (~K.IIV)) ♦ 1WANSMISSK::N/lw.NW 1 ♦ 11-SIWJNIS ♦ STATS + q-rnRITYANDIOCK.C:. ———- ♦ [lf,!ITHK”,SYqfMS ♦ WIPl!l/lYA.\11 ~~TIM s ~ MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Page 6 of 28 6. After completion of software update, the previous and current software version are shown. Check current version at ‘’Calibration File information” below. Then, click on “Finish” to exit the ECU reprogramming and disconnect the 12V battery charger. CX-90 Shown E:,mazca 8 ffldZDa Current Software VMC VMC Result for writing RxSWIN. MZD R000152 -MZD-ROO0l3H -MZD-R000079 e cnlcety ~ VIN JM3KKEHA7Rll00074 KDNP-66UK2-D KDNP66UK3A KDNP-66UK2-E KDNP66UK3 B 8.39MB s ~ – 14.6V Next . e cmcely ~ VIN:JM3KKEHC6Rll00052 ~ I •1 • 12.9V 00000000120 00000000158 00000000120 CX-90 Shown Next MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Page 7 of 28 Calibration file information NOTE: – If the calibration file is with the suffix in the table or later, unit is already modified. Module Target ECU (Hardware #) Target Software file # Reprogramming Time (min.) Note VMC (View Monitor Camera) KDNP-66UU0 KDNP-66UK2-E 16 CX-90 KDNP-66UK3-B 4 Camera KEME-66UU0 KEME-66UK2-E CX-90 KEME-66UK3-B 1 Camera BHSC-66UU0 BHSC-66UK2-B Mazda3 BHSC-66UK3-B 4 Camera BHSD-66UU0 BHSD-66UK2-B Mazda3 BHSD-66UK3-B 1 Camera CX-90 Shown s ~ 9 cnicely ~ VIN: JM3KKEHC6RII00052 ~ ml “””——“I 12.9V iii Quick Check ‘;,.. Toolbox • Soltwar,, up·· X ECU Reprogramming Software Update Summary Desrnpt1on Previous Version Current Version ~ VMC KDN P-66U K2-D KDNP-66UK2-E VMC KDNP-66UK3-A KDNP-66UK3-B f”‘X-90 Shown 6,mazoa 9 cnicely ~ ~ VIN: JM3KKEHA7RIIOOO~ liiil 14.4V MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Page 8 of 28 Section B : Repair Procedure SSPD3 & Recall 6323J SSPD3 contains a later calibration of the same two modules, so this will also repair Recall 6323J. (Steps 1-4 do not need to be done if already performed Recall 6223J) NOTE: Make sure that HV charging cable is not connected to HV battery charging port. Vehicle Identification Connect MDARS with the DLC cable and VCM-Ⅱ to the vehicle, then set the ignition to the ON position. CAUTION: Connect the DLC cable and the VCM-Ⅱ to the vehicle with the ignition OFF. The CAN bus line might detect some noise and it might cause a diagnostic error when connecting the DLC cable with the ignition ON. 1. Click the “Start” button. Service caution during reprogramming for ECU(s) During reprogramming, connect battery charger to the vehicle to stabilize voltage fluctuation. If missing, it may cause damage to ECUs due to decreasing voltage. 7th generation vehicle will control to turn on headlight forcibly during reprogramming due to change CAN communication. Please use the “Reflash” setting in the charger, which will keep the voltage stable. s ~ .————————————–~ ~————————————— 63rn.eu.!!Da Vehicle Identification …. Ch,m~e VCI -Cont,nup Offlirw -Start with no connPctPd vf’h1c l0 MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Page 9 of 28 2. The Vehicle Identification process will start and automatically inspect every connection and then collect the vehicle information. 3. Verify the DTC according to the directions on the quick check screen. If any DTCs are displayed, perform troubleshooting according to the corresponding DTC inspection. 4. Reprogram PCM and ECM as below There is ‘Software update’ on ‘Toolbox’ tab. Select ‘Run’. 5. Select required module on ‘ECU Reprogramming’ screen. Start Reprogramming. – PCM – ECM NOTE: If software is already the latest, MDARS does not reprogram subject ECU. It is normal behavior. By reprogramming either PCM or ECM, another module will be reprogrammed at the same time. Confirm PCM and ECM software are required version or later suffix at step 6. Sample E,mazoa . e – 111cc:1 e 0 0 e ·—————E1l· ——— 0 X e mini!( ~ \1tt JtA.’.Ot,ffWJl,OOJOXl44 ~ .. – 1:,nltw,11Pupd1II• e Sohw,lll” upd,1<‘ CM@iHlil:: N) ♦ lWANSM\SSK:N/I Rf..NSAX l ♦ ll’Slll/lNTS + srn, + ———- ~(IJRITYAN0I 0O.<. ‘, ♦ [l(,!ITHK”,SYtHMS s ~ MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Page 10 of 28 6. After completion of software update, the previous and current software version are shown. Check current version at ‘’Calibration File information” below. Then, click on “Finish” to exit the ECU reprogramming and disconnect the 12V battery charger. e n’lcaDd em.aoa Current Software PCM Dependent Software ECM Result lor wri~ng R6’WIN. MIO ROOOl~l MZD ROOOJ3H -MZD R000079 -·—-·–··–·—· 63 mazca Software Update Summary ~ s ~ e cnlcely ~ I/IN:JM3KKEHA7Rll00074 ~ 1- ill 14.6\, MS06-I86KH MS06-I86K2-N 1.17 MB .t. PXRC· I88K2 L PXRC· 188K2 N 1.05MB .t. Next 9 cr,·Ply ~ Y’N M Cffi::ld\: N(l(P.un – ♦ I N<,INl(‘)l(“f’J.C 11VD) ♦ f N<,INI (~JLllVI) ♦ IAANSMISSICN/IIW6i\K 1- ♦ hl-SI IU.INIS ♦ ~FATS + ~rcurnvAN1 1oc<.c; + l lrJITINGSYrnM,; ♦ WIPI RJWA.<;;11 R SYSTI M s ~ MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Page 13 of 28 5. Select required module on ‘ECU Reprogramming’ screen. Start Reprogramming. PCM NOTE: If software level is already at the latest calibration, MDARS does not reprogram subject ECU, which is normal behavior. 6. After completion of software update, the previous and current software version are shown. Check current version at ‘’Calibration File information” below. Then, click on “Finish” to exit the ECU reprogramming and disconnect the 12V battery charger. s ~ e l’ft:~~ Vehicle Identification 8 ffli::IZDa e cnicely ~ VlN· JM3KKEHC6Rll00052 ca .l-___1 2.-‘N• Current Software Dc~r1pt1on Current Version Required Version S1Le PCM H302-188K2-K H302-188K2-L 1.67 MB I Next MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Page 14 of 28 Calibration file information NOTE: – If the calibration file is with the suffix in the table or later, unit is already modified. Module Target ECU (Hardware #) Target Software file # Reprogramming Time (min.) Note PCM H301-18881 H301-188K2-L 7 H3T MHEV AWD LO H302-188K2-L H3T MHEV AWD HI Section B : Repair Procedure SSPD1 (Steps 1-5 do not need to be done if already E)mazoa Result for writing RxSWIN. MZD R000152 -MZD-R00013H -MZD-R000079 63 mazoa s ~ e cnicely 6iiib VIN JM3KKEHC6RIJ00052 ~ [ ., liiiJ 13V I 00000000120 00000000158 00000000120 Finish I Next G Iii 13.lV MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Page 15 of 28 performed another update) NOTE: Make sure that HV charging cable is not connected to HV battery charging port. Vehicle Identification Connect MDARS with the DLC cable and VCM-Ⅱ to the vehicle, then set the ignition to the ON position. CAUTION: Connect the DLC cable and the VCM-Ⅱ to the vehicle with the ignition OFF. The CAN bus line might detect some noise and it might cause a diagnostic error when connecting the DLC cable with the ignition ON. 1. Click the “Start” button. 2. The Vehicle Identification process will start and automatically inspect every connection and then collect the vehicle information. Service caution during reprogramming for ECU(s) During reprogramming, connect battery charger to the vehicle to stabilize voltage fluctuation. If missing, it may cause damage to ECUs due to decreasing voltage. 7th generation vehicle will control to turn on headlight forcibly during reprogramming due to change CAN communication. Please use the “Reflash” setting in the charger, which will keep the voltage stable. Sample s ~ —————————————, —————————————- ■ -0…,.-.-….. — e ff’Ui

NFtwork ViPw Quick Check> u IC List I l /}0/ 70 10: ISf’M 11/20.fl0 10: 1~ l’M Collect D,agnostrc lntormatron (Automat·· 11/20/’20 10 16 PM Collect ‘.liagnos:ic lnfonn ation (ECU SW··· 11/20./’20 10:21 PM Software update 11/20./20 10:22 PM Software update 11/20./20 10:23 PM Status: FAILURE Duration: 1 seconds MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Page 25 of 28 (1)‘Collect Diagnostic information’ then click ‘Run’ at the tool box tab. (2)Click ‘Next’ (3)It may take around 60 seconds. (4)MDARS has collected ODR and sent to the server. E?, lllilZDil + L GHI NG SYSllMS + .VIPER/.VASIICRS’tSTEM ♦ 1 .\CTIVSl NS{ + t-…,I i( l11formrtlion I ~ Vehicle History Yefll’y die lollowo,,g condllJCNIS a,e met belcn COOllnu,ng lhls proa,dure. !ii l):n,uon Coodo!JOI\ • on Curr””‘ • ·- . On Not Run Not Run Not Run Not Run Nol R1111 Running … e 1111/l.1. dili I/N;J1MDMf¥1′(h{0lOJCOJ. ~ – •-H·ha ,.,, …… ~~•1i’ilil ., , 11 , 1 i ..< ~ ‘( ODR Collecticn e ma.ma ~ ODR collection has been successful. s ~ Run Run Run Run Run 1-lun i i 0 >< MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Page 26 of 28 (5)Go back to step 7 and 8 to confirm the Collect Diagnostic Information (Manual) status shows ‘SUCCESS’ on green. Proceed to clearing Sleep Mode after VMC Update (Recall 6223J) and DTC Clear Sleep mode after reprogramming VMC (View Monitor Camera) Note: When vehicle was reprogrammed multiple times, the 360° View Monitor may stop its operation such as stop displaying camera output in the center display. Therefore, after reprogramming the VMC, put it into sleep mode to reset the reprogramming count. Note: Disconnect battery charger before starting “Sleep mode for CAN communication”. DCDC converter and the power supply from the battery charger may be interfered and it may causes damages of the battery charger. In addition, warning light may illuminate and DTCs may be stored. (Ex. P0DAA) Sleep mode for CAN communication 9. Perform the following operation. – Switch the ignition off/main power OFF. – Remove all of the remote transmitters from the vehicle, lock all doors, and then wait for 5 min. DTC inspection Note: Disconnect battery charger before starting engine at next step because the power supply from the DCDC converter and the power supply from the battery charger may interfere and damage the battery charger. Then warning light comes up and DTCs are stored. (Ex. P0DAA) s ~ ■ Mazda Diagnostic and Repair Software (MDARS) 8 l’l1i::Ll!Dct e ml72110 ~ VIN: JMZDMFWG600200003 No Vehicle Mode venioe 1oenrmcanon 11/.>U/ LU 4:.$L l’M Quick Check> Network View Quick Check> OTC list ll/30/20 4:32PM .-,:.==———————-==:,., Software update Software update Software update ll/30/20 4:37 PM 11/30/20 4:38 PM 11/30/20 4:38 PM Quick Check> Clear OTCs 11/30/20 4:39 PM Quick Check> Network View (Refresh O· · l l /30/20 4:39 PM Quick Check> OTC list (Refresh OTCs) 11/30/20 4:39 PM MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Page 27 of 28 10. Verify the repair by starting the engine. If subject vehicle is PHEV, proceed with following steps. Make sure there is no MIL illumination or abnormal warning lights present. (10-1) Switch to ‘Sport Mode’ and shift to ‘D’ range (10-2) Confirm Engine RPM is shown correctly in IC. (10-3) Shift to ‘P’ range then stop the engine. Turn ignition off. Note: After the reprogram, pending DTC P2610:00 [PCM] may be stored without MIL illumination. Since this DTC may turn to a current DTC depending on operations after the reprogramming, clear DTC after all repair work done. 11. If any DTCs should remain after performing DTC erase, diagnose the DTCs according to the appropriate troubleshooting section of the Workshop Manual. 12. Disconnect the MDARS from the DLC-2. 13. Move to Section C. Campaign Label(s) installation. You must install a label for all campaigns or highlight multiple campaigns on one label. s ~ C. CAMPAIGN LABEL INSTALLATION a. Fill out a Black “Campaign Label” (9999-95-0SSA-06) with Campaign#: “6223J, 6323J, SSPDl, SSPD2, SSPD3, SSPD4”, your dealer code, and the repair date. It is OK to bundle multiple campaigns on one label as long as each campaign is legible. Use more than one label if necessa ry. For example, if you repair 6223J, 6323J and SSPDl , then have one label with 2 Safety Recall and the second label with SSPD1. CAMPAIGN LABEL CAMPAIGN NO:. __ _ DEALER COOE:. __ _ DATE / / P,’N 9999–5S-OSSM6- ,,.. b. Affix it to the hood as shown. If you cannot place the label here, the radiator support, firewall or driver door jamb are acceptable locations: MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING Page 28 of 28 End of Repair Procedure. S rnazoa**************************************************************************************************************

MAZDA D A ER MAIL November 2, 2023 Attention: Mazda General, Parts and Service Managers Subject: **REMINDER** – Battery Charging Requirement for Safety Recalls 6223J and 6323J and Multiple Special Service Campaigns SSP D1 through SSP D4 affecting 2024 CX-90 and 2024 Mazda3 (Safety Recall 6223J only) vehicles. Dear Mazda Dealer Partners, As announced October 26th, Mazda Motor Corporation announced two (2) Safety Recalls and (4) four Special Service Programs (SSP) on certain 2024MY CX-90 vehicles and one safety recall for the 2024 Mazda3 (campaign 6323J only). Action Required: L. Repair all cars in your inventory or if the customer has heard about the concern and wants the fix completed. Warranty information is available, and properly repaired claims will be accepted. No parts are required. “Not launched” status iust means communications to the customers have not mailed. 2. The Mazda Battery Charger must be connected to the vehicle to stabilize battery voltage first! (Pages 4, 8, 11 and 14). Instructions in the Repair Procedure clearly state this requirement. We have found instances of the modu/e(s) failure due to low voltage, and some modules may not be recovered due to this technician error. Not stabilizing the voltage during these updates can cause customer frustration, delay repairs, and damage vehicle components which may not be reimbursable by Mazda. 3. Any DTC Codes present must be cleared and resolved /repaired BEFORE proceeding to repair any Recall or SSP. Directions on how to handle are highlighted on Pages 3 and 5 in the Repair Procedures. 4. The Repair Procedures have been updated to address some comments and to increase clarity. 5. The repairing technician needs to be Certified or above but does not need to be Senior or Master as Jong as they have had the required training for ODR – Collection of Diagnostic Information. If the repairing technician is unsure about any steps in the Repair Procedure, please have them contact T echnica/ Hotline 6. Warranty information is now available for all campaigns. We apologize for the delay in getting this information posted in a timelier manner. IMPORTANT NOTE: The Safety Recalls will state “Not Launched” at this time but repairs can and should be made for any vehicle. All of the SSP campaigns will be in OPEN Status, as there is no interim status. VITALLY IMPORTANT! After all updates are completed, technicians must use MDARS to push the ODRsession data on each VIN to Japan. This step is critical and included in the repair procedure. If the ODR data is not pushed, the warranty claim and subsequent closure of the campaign(s) will not occur. The ODR data is validating the proper software was successfully completed before accepting the warranty claim. The ODR is done after all software updates have been completed. Please make certain the appropriate personnel in your dealership are aware of these resources and are familiar with the details of this recall before responding to customer inquiries. We apologize for any inconvenience this recall may cause you and your customers. Your understanding and support in carrying out this campaign are greatly appreciated. Sincerely, Mazda North American Operations Travis Young Manager, Recalls Technical Services Division M,\ZD/\ ORTH I ME RICAN OPE RATIO ‘S

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(Japan built) MAZDA D A ER MAIL October 27, 2023 Attention: Mazda General, Parts and Service Managers Subject: Announcement of Safety Recalls 6223J and 6323J and Multiple Special Service Campaigns SSP D1 through SSP D4 affecting 2024 CX-90 and 2024 Mazda3 (Safety Recall 6223J only) vehicles. Dear Mazda Dealer Partners, Yesterday October 26th, Mazda Motor Corporation announced two (2) Safety Recalls and (4) four Special Service Programs (SSP) on certain 2024MY CX-90 vehicles and one safety recall for the 2024 Mazda3 (campaign 6323J only). Please see the descriptions, models, and VIN ranges below for the vehicles in these campaigns. Please make sure your teams are ready to support customers that contact you as the CX-90 is our flagship vehicle and these customers will have higher expectations, and this may be their first experience with your service departments. Subject Vehicles: Safety Recall 62231 Model Subject VIN range Subject production date range 2024CX-90 JM3 KK ******100044- 132978 From December 27, 2022 through September 5, 2023 2024Mazda3 JM1 BP ******650006- 657565 From May 25, 2023 through August 23, 2023 Safety Recall 63231 Model Subject VIN range Subject production date range 2024CX-90 JM3 KK ******100054- 118462 From December 28, 2022 through PHEVOnly June 20, 2023 Special Service Program SSPD1 Model Subject VIN range Subject production date range 2024CX-90 JM3 KK ******100044- 109441 From December 27, 2022 through All Powertrain June 26, 2023 Special Service Program SSPD2 Model Subject VIN range Subject production date range 2024CX-90 JM3 KK ******100044-119239 From December 27, 2022 through All Powertrains June 26, 2023 Special Service Program SSPD3 Model Subject VIN range Subject production date range 2024CX-90 JM3 KK ******100054- 124838 From December 28, 2022 through PHEVOnly July 20, 2023 Special Service Program SSPD4 Model Subject VIN range Subject production date range 2024CX-90 JM3 KK ******100044-115838 From December 27, 2022 through 1-6 Turbo Only May 31, 2023 Production Note: *Only the vehicles in these above ranges and with a “Not Launched or Open” status in eMDCS are affected. IMPORTANT NOTE: The Safety Recalls will state “Not Launched” at this time. All of the SSP campaigns will be in OPEN Status, as there is no interim status. Advance notice is being given to allow time for your dealership to review the repair procedure and repair your inventory vehicles prior to the weekend and month end sales close. All vehicles must be completely repaired prior to delivery. ACTION ITEM: All CX-90 vehicles will have at least one or more campaigns that will need to be completed prior to sale. All Mazda dealers must quarantine any affected new, used, or CPO in-stock vehicles until the repair is completed. The affected dealer inventory list is available on Mazda Global Service Support (MGSS) under each campaign and was provided to your District Service Manager by the end of the business day October 26, 2023, or check using Warranty Vehicle Inquiry. Repair Synopsis: All campaigns require software updates using MDARS. A Battery charger will be required to stabilize battery voltage. There are no parts involved with any of the campaigns. SSPD2 will require a transmission learn procedure after programming. VITALLY IMPORTANT! After all updates are completed, technicians must use MDARS to push the ODR session data on each VIN to Japan. This step is critical and included in the repair procedure. If the ODR data is not pushed, the warranty claim and subsequent closure of the campaign(s) will not occur. The ODR data is validating the proper software was successfully completed before accepting the warranty claim. The ODR is done after all software updates have been completed. As warranty information will not be ready until sometime next week, MNAO is relying on your dealer technicians to thoroughly read through the repair procedures and ensure all steps are completed. Once completed, the car can be delivered, and the Warranty claim can be submitted at a later time without penalty as the car has been repaired. The Missed Recall Report is not tracking these campaigns until the Recalls are in open status. Descriptions of each campaign are below. The Repair document has estimated completion times included but most software updates are relatively quick. Safety Recall 6223J – 2024 CX-90 (All) and Mazda3 (Japan) – Rear View and 360 Camera Degree Images May Not Display Concern: On certain CX-90 and Mazda3 vehicles, the images of the front-, side, and rear-view cameras may flicker and, in some cases, may no longer appear on the center display monitor. Loss of front-, side-, and rear-view camera images when in reverse and/ or using the 360-degree monitor can increase the risk of a crash. Reprogram the View Monitor Control (VMC) module with improved software with the M-MDS, using MDARS, which will properly reset data memory when restarting the system, and camera images will appear properly on the center display monitor. There are 11,852 vehicles in the campaign. Safety Recall 6323J – 2024 CX-90 – (PHEV) Overheat Failsafe Warning Issue: The engine and electric motor may shut down with little to no warning in failsafe mode. (Failsafe mode is intended to protect major components from serious damage.) An engine and electric motor shutdown can cause a loss of drive power, increasing the risk of a crash. The repair will be reprogramming of the PCM and ECM with updated software with the M-MDS, using MDARS. There are 4,252 vehicles in the campaign. SSPD1 – 2024 CX-90 (All) – Side Radar Smart Brake Concern: On certain CX-90 vehicles, while driving near any objects with high reflection intensity (such as guardrail, oncoming vehicle etc.), the Front Cross Traffic Alert (FCTA) may often operate falsely, and in rare cases, the Smart Braking System (SBS) may unintendedly activate if certain conditions are met, causing an unexpected warning. The repair will be reprogramming side radar sensor software with the M-MDS, using MDARS. There are 8,041 vehicles in the campaign. SSPD2- 2024 CX-90 (All) – OBD II Transmission Solenoid Detection Concern: On certain CX-90 vehicles, the judgement of solenoid electrical failure may not be made correctly due to inappropriate control program ofTCM. The correct judgement cannot be made and even if the solenoid is returned to the normal condition after the electrical failure is judged. The repair will be reprogramming the TCM with the modified software with MMDS, using MDARS. There are 8,041 vehicles in the campaign. SSPD3- 2024 CX-90 (PHEV) – OBD II AC Refrigerant Pressure Detection Concern: On certain CX-90 vehicles, air conditioner refrigerant pressure malfunction may not be judged correctly due to inappropriate failure judgement program of PCM. The repair will be reprogramming the PCM and ECU with the modified software with MMDS, using MDARS. There are 6,089 vehicles in the campaign. SSPD4- 2024 CX-90 (MHEV) – OBD II Water Temp Sensor Detection Concern: The second water temperature sensor circuit failure may not be diagnosed correctly and also the execution rate of the evaporative monitor in the field may not be calculated correctly. The repair will be reprogramming the PCM with the modified software with MMDS, using MDARS. There are 9,991 vehicles in the campaign. NOTE FOR SAFETY RECALL CAMPAIGNS: As a reminder, failure to properly perform any recall repair is a direct violation of Paragraph 14(F) of the Dealer Agreement and can cause one or more of the following: Mechanical breakdown or failure, crash or injury, Dealership consequences by Mazda and NHTSA, increased liability risk for the dealership, Missed Recall consequences, loss of customer trust, and a poor Customer Experience. Additionally, vehicles sold by Mazda Canada, Inc. and U.S. Territories are also affected by this recall and should be repaired if presented to your dealership. Owner Notification: All vehicles with the two Safety Recalls will show as “Not Launched” on and all four SSP’s will show “OPEN” on October 26, 2023, by the end of the business day. The “Not Launched” status is required prior to mailing Owner Letters to customers but this status does not mean do not repair. If a customer contacts you regarding the recalls or SSPs you should pro-actively work to schedule and resolve the campaigns at the customers’ earliest convenience. Please read this entire email and check MGSS under each campaign for updated instructions. Mazda will directly contact affected owners by U.S. Mail no later than December 24, 2023. To help you effectively perform these campaigns, Mazda has developed the following resources: 1. Repair Procedure, and the affected VIN list are expected to be posted to MGSS on or before October 26, 2023, but may be delayed. When posted, searching by VIN is available immediately, but Keyword Searching may not be available until the next business day. 2. Warranty Procedures will be available next week. For Warranty questions, please contact the Warranty Hotline at warrantydept@mazdausa.com 3. For recall related questions, please fill out the Dealer Recall Help Form located on OneMazda. Please make certain the appropriate personnel in your dealership are aware of these resources and are familiar with the details of this recall before responding to customer inquiries. We apologize for any inconvenience this recall may cause you and your customers. Your understanding and support in carrying out this campaign are greatly appreciated. Sincerely, Mazda North American Operations Travis Young Manager, Recalls Technical Services Division

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