6223J – Multiple Camera Images May Not Display – 2024 Mazda CX-90 & MAZDA3

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October 26, 2023 NHTSA CAMPAIGN NUMBER: 23V718000

Multiple Camera Images May Not Display/FMVSS 111

A camera that does not display an image can reduce the driver’s view, increasing the risk of a crash or injury.

 

NHTSA Campaign Number: 23V718000

Manufacturer Mazda North American Operations

Components BACK OVER PREVENTION, FORWARD COLLISION AVOIDANCE, LANE DEPARTURE

Potential Number of Units Affected 11,903

 

Summary

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”

 

Remedy

Dealers will update the view monitor control module software, free of charge. Owner notification letters are expected to be mailed December 22, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda’s number for this recall is 6223J.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Mazda has a Recall

 


62231 Safety Recall – 2024 CX-90 and Mazda 3 View Monitor Camera Rear and 360 Camera View Images May Not Display

63231 Safety Recall – 2024 CX-90 PHEV Failsafe Logic May Cause Total Loss of Drive Power

SSPD3 – OBD II A/C Refrigerant pressure detection concern CX-90 PHEV (combines with Reca/16323/)

SSPD4 – OBD II Water Temp Sensor Detection Concern CX-90 1-6 Turbo

SSPD1 – Side Radar System Concern CX-90 all P /T

SSPD2 – OBD II Transmission Solenoid Detection Concern CX-90 all P /T

 

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Chronology :

December 8, 2022: Mazda received the first field report from Japan and began an investigation.

January 10, 2023: The suspect view monitor control module was received, and further analysis of the part was conducted.

February 2, 2023: The condition was confirmed on the returned part.

February 27, 2023: Three additional field reports with the same concern were received from foreign markets.

April 21 through August 22, 2023: Mazda continued to study this concern and investigated the logic of the software in the view monitor camera module. Mazda further analyzed field data and conducted ongoing testing.

October 19, 2023: Mazda held a Quality Audit Committee meeting to review all available information to date and approved a field action on certain MY2024 CX-90 and Mazda3 vehicles.

As of October 6, 2023, Mazda is not aware of any reports of accident or injury related to this concern. Also as of this date, no field reports have been received by the United States or Territory markets.

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
MAZDA CX-90 2024
MAZDA MAZDA3 2024

 


7 Associated Documents

Recall Acknowledgement

RCAK-23V718-9518.pdf 645.419KB

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Noncompliance Notice 573 Report

RCLRPT-23V718-8025.PDF 216.374KB

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Remedy Instructions and TSB

RCRIT-23V718-8199.pdf 1995.828KB

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Manufacturer Notices(to Dealers,etc)

RCMN-23V718-3742.pdf 894.55KB

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Remedy Instructions and TSB

RCRIT-23V718-8548.pdf 2239.357KB

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Manufacturer Notices(to Dealers,etc)

RCMN-23V718-6039.pdf 358.338KB

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Warranty Information

RMISC-23V718-8931.pdf 429.774KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V718&docType=RCL

 


 

Mazda Reprogramming

Mazda Reprogramming

 

 


MDSFA/MMP Required Hardware (Not Included)  

As shown in the diagram, an SAE J2534 pass-thru device is required to use the application.

J2534 Connection

 

Hardware validated by Mazda can be purchased separately from a third-party supplier. Validation has been done using the following J2534 pass-thru device and cables:

  • CarDAQ+ (includes RS232 and Ethernet cables)
  • Cable between CarDAQ and Vehicle – CD2534-J1962-FEPS (Sold separately / Required)

 

Important Information: Mazda makes no representations about the performance of third-party passthru devices. This pass-thru device list is provided voluntarily and as a courtesy. While our software meets SAE J2534, the pass-thru device manufacturer is responsible for making sure their pass-thru device operates properly on each Mazda vehicle and with Mazda software. We have listed the devices below because their manufacturers have attested that the tools have been validated to work. From time to time, we may test these devices. If we determine they do not operate properly or are obsolete, we may remove them from the list, without notice. Additionally, pass-thru devices listed here have been listed for their use with Mazda North American products only. While they may work with some European and other vehicles, they may not meet the requirements for those regions or operate properly.

 

Hardware can be purchased from a third-party supplier. Mazda has validated the following J2534 passthru devices:

 

**J2534 Pass-thru Device Manufacturer
*CarDAQ+ Drew Technologies Inc.
*Pass-Thru+XS Actia Corp.
*Snap-On Pass Thru Pro II Snap-On.
*Universal Reprogrammer EASE Diagnostics
*FLASH2 All-Makes Reprogrammer CARDONE Industries
*Bosch Mastertech VCI Bosch Diagnostics

*Contact the device manufacturer for the latest DLL and firmware versions.

**Many J2534 manufacturers sell and market similar J2534 devices with like names. Please exercise caution when using the list above for purposes of understanding devices Mazda has validated for use. J2534 Pass-thru Device Suppliers: Mazda has validated the J2534 devices listed on this page. Mazda does not plan to validate additional J2534 devices at this time.

 

PCM Reprogramming Process Overview 

  • Purchase a subscription to PCM Reprogramming on this website.
  • Download the application and install it on your PC.
  • Connect the J2534 pass-thru device to the PC and the vehicle, and power it up.
  • Run the application installed on your PC.
  • The application will determine whether or not a new calibration file is available.
  • If you choose to use the new file, the module will be reprogrammed.
  • If PATS functionality is required, it can be chosen from the toolbox.

 

6223J - Multiple Camera Images May Not Display - 2024 Mazda CX-90 & MAZDA3 | small light CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
6223J - Multiple Camera Images May Not Display - 2024 Mazda CX-90 & MAZDA3 | small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
6223J - Multiple Camera Images May Not Display - 2024 Mazda CX-90 & MAZDA3 | small light RAP2 OEM J2534 Remote Reprogramming Tool
6223J - Multiple Camera Images May Not Display - 2024 Mazda CX-90 & MAZDA3 | small light CarDAQ-Plus
6223J - Multiple Camera Images May Not Display - 2024 Mazda CX-90 & MAZDA3 | small light CarDAQ-M
6223J - Multiple Camera Images May Not Display - 2024 Mazda CX-90 & MAZDA3 | small light VSI J2534 ECU Reprogrammer
6223J - Multiple Camera Images May Not Display - 2024 Mazda CX-90 & MAZDA3 | small light Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles
6223J - Multiple Camera Images May Not Display - 2024 Mazda CX-90 & MAZDA3 | small light Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool
6223J - Multiple Camera Images May Not Display - 2024 Mazda CX-90 & MAZDA3 | small light BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI
6223J - Multiple Camera Images May Not Display - 2024 Mazda CX-90 & MAZDA3 | small light Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909
6223J - Multiple Camera Images May Not Display - 2024 Mazda CX-90 & MAZDA3 | small light VXDIAG VCX Nano Compatible for GM/OPEL with GDS2 and Tech2WIN System Diagnostic Tool
6223J - Multiple Camera Images May Not Display - 2024 Mazda CX-90 & MAZDA3 | small light GODIAG J2534

 

 

https://www.mazdaserviceinfo.com/pcm-reflashing

 


 

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Last update on 2024-05-18 / Affiliate links / Images from Amazon Product Advertising API

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