Safety Recall 5723B – 2023 Mazda CX-50 Trailer Hitch Harness May Detach

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March 1, 2023 NHTSA CAMPAIGN NUMBER: 23V135000

Trailer Hitch Harness May Detach

Towing a trailer with inoperative lights or brakes can increase the risk of a crash.

 

NHTSA Campaign Number: 23V135

Manufacturer Mazda North American Operations

Components TRAILER HITCHES

Potential Number of Units Affected 560

 

Summary

Mazda North America Operations (Mazda) is recalling certain 2023 CX-50 vehicles equipped with a Mazda Genuine Accessory trailer hitch. The trailer hitch harness may detach and become damaged, which can result in inoperative trailer lights and/or brakes.

 

Remedy

Dealers will repair the trailer hitch harness, free of charge. Owner notification letters were mailed April 11, 2023. Owners may contact Mazda customer service at 1-800-222-5500 option 6. Mazda’s number for this recall is 5723B.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Mazda has a Recall

 


Repair Procedure -Trailer Tow Hitch Harness
Safety Recall 5723B

REPAIR PROCEDURE

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NO Harness and/or Hitch installed:

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Chronology :

August 5, 2022: MTM Logistics Quality regular inspection detected five vehicles at Mazda Port facilities with peeling or detached wire harness adhesive mounting brackets. Mazda began to investigate the concern; installation of the harness was halted to prevent any potential further outflow of the concern into the field.

August 15, 2022: Inspection of field units with accessory harness kits installed by dealers did not show recurrence of the peeling/detached adhesive.

September 2022~December 2022: Mazda conducted investigations of the concern to assess root cause, potential effects on any field units with the condition, and review of actual field conditions.

January 2023~Middle of February 2023: Mazda did not receive any field reports related to this concern through this period. However, Mazda continued to identify the total population of potentially affected vehicles in North American markets.

February 22, 2023: Mazda held a Quality Audit Committee meeting to review all available information to date and, out of an abundance of caution, determined to conduct a proactive field action on certain MY 2023 CX-50 vehicles equipped with accessory trailer hitch wire harnesses.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
MAZDA CX-50 2023

 


17 Associated Documents

Defect Notice 573 Report

RCLRPT-23V135-7198.PDF 219.161KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V135-2901.pdf 575.686KB

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Recall Acknowledgement

RCAK-23V135-4139.pdf 645.146KB

 


Remedy Instructions and TSB

RCRIT-23V135-3386.pdf 1849.245KB

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Parts and Warranty Information

RMISC-23V135-1161.pdf 448.221KB

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Remedy Instructions and TSB

RCRIT-23V135-9290.pdf 1911.527KB

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Parts and Warranty Information

RMISC-23V135-6031.pdf 529.953KB

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Parts and Warranty Information

RMISC-23V135-8917.pdf 516.016KB

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Remedy Instructions and TSB

RCRIT-23V135-3931.pdf 1954.258KB

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Manufacturer Notices(to Dealers,etc)

RCMN-23V135-5987.pdf 541.274KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-23V135-1460.pdf 493.974KB

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Manufacturer Notices(to Dealers,etc)

RCMN-23V135-8749.pdf 208.537KB

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Remedy Instructions and TSB

RCRIT-23V135-4846.pdf 2016.437KB

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Parts and Warranty Information

RMISC-23V135-0490.pdf 567.877KB

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Recall Quarterly Report #1, 2023-2

RCLQRT-23V135-7038.PDF 211.135KB

 


Recall Quarterly Report #2, 2023-3

RCLQRT-23V135-5588.PDF 211.377KB

 


Recall Quarterly Report #3, 2023-4

RCLQRT-23V135-9732.PDF 211.462KB

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V135&docType=RCL

 


 

Bestseller No. 1
CURT 13315 Class 3 Trailer Hitch, 2-Inch Receiver, Fits Select Mazda CX-5
  • DEPENDABLE STRENGTH. This trailer hitch is rated for 4,000 lbs. gross trailer weight and 600 lbs. tongue weight (limited to lowest-rated towing component). No drilling required
  • VERSATILE DESIGN. This class 3 hitch equips your vehicle with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can accept a ball mount, cargo carrier, bike rack, tow hook and much more
  • FULLY TESTED. Every CURT class 3 trailer hitch design is tested in real-world, on-vehicle conditions at our Detroit engineering facility. Aftermarket hitches are tested according to SAE J684 standards for the utmost safety while hauling
  • RUST, CHIP, UV-RESISTANT. This tow hitch is protected with a unique dual-coat finish of rust-resistant liquid A-coat and highly durable black powder coat. The two finishes are co-cured together for exceptional resistance to rust, chipping and UV rays
  • EASY TO INSTALL. This hitch offers a custom, factory fit on select model years of the Mazda CX-5
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CURT 13284 Class 3 Trailer Hitch, 2-Inch Receiver, Fits Select Mazda CX-9
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  • RUST, CHIP, UV-RESISTANT. This tow hitch is protected with a unique dual-coat finish of rust-resistant liquid A-coat and highly durable black powder coat. The two finishes are co-cured together for exceptional resistance to rust, chipping and UV rays
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  • FULLY TESTED. Every CURT class 3 trailer hitch design is tested in real-world, on-vehicle conditions at our Detroit engineering facility. Aftermarket hitches are tested according to SAE J684 standards for the utmost safety while hauling
  • RUST, CHIP, UV-RESISTANT. This tow hitch is protected with a unique dual-coat finish of rust-resistant liquid A-coat and highly durable black powder coat. The two finishes are co-cured together for exceptional resistance to rust, chipping and UV rays
  • EASY TO INSTALL. This hitch offers a custom, factory fit on select model years of the Mazda CX-9
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  • VERSATILE DESIGN. This class 3 hitch equips your vehicle with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can accept a ball mount, cargo carrier, bike rack, tow hook and much more
  • FULLY TESTED. Every CURT class 3 trailer hitch design is tested in real-world, on-vehicle conditions at our Detroit engineering facility. Aftermarket hitches are tested according to SAE J684 standards for the utmost safety while hauling
  • RUST, CHIP, UV-RESISTANT. This tow hitch is protected with a unique dual-coat finish of rust-resistant liquid A-coat and highly durable black powder coat. The two finishes are co-cured together for exceptional resistance to rust, chipping and UV rays
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CURT 12170 Class 2 Trailer Hitch, 1-1/4-Inch Receiver, Compatible with Select Mazda CX-5
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  • DUAL-COAT FINISH. For industry-leading rust, chip and UV resistance inside and out, this automotive tow hitch is submersed in a liquid A-coat and co-cured with a durable black powder coat finish
  • EASY INSTALLATION. This class 2 hitch fits select model years of the Mazda CX-5
  • TESTED FOR SAFETY. Each CURT class 2 trailer hitch design is thoroughly tested at our Detroit facility, using real vehicles in real-world conditions. Our hitches are tested to SAE J684 specs to give you confidence and safety on the road ahead

Last update on 2024-02-09 / Affiliate links / Images from Amazon Product Advertising API

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