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November 30, 2022 NHTSA CAMPAIGN NUMBER: 22V885000
Missing Headlight Adjustment Caps/FMVSS 108
Improperly adjusted headlights can reduce visibility, increasing the risk of a crash.
NHTSA Campaign Number: 22V885
Manufacturer Mazda North American Operations
Components EXTERIOR LIGHTING
Potential Number of Units Affected 226
Summary
Mazda North American Operations (Mazda) is recalling certain 2020-2021 Mazda2 vehicles. The headlights are missing adjustment prevention caps, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamps, Reflective Devices, and Associated Equipment.”
Remedy
Dealers will install the missing adjustment prevention caps, free of charge. Owner notification letters were mailed December 28, 2022. Owners in Puerto Rico may contact Mazda customer service at (787) 620-7546. Owners in the United States may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda’s number for this recall is 5622K.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Mazda has a Recall
REPAIR PROCEDURE
Recall Campaign 5622K
Recall campaign 56221< – Headlight Adjustment Prevention Caps
Chronology :
On September 7, 2022: Mazda detected headlamps with horizontal aiming prevention caps missing from part supplier. Mazda began to investigate.
On the September 12, 2022: Mazda identified the root cause and conducted a mass production change.
Middle of November 2022: Mazda investigated potentially affected models and population with this defect.
November 24, 2022; Mazda held a Quality Audit Committee meeting to review all available information to date and decided to conduct a recall covering the subject vehicles in the U.S. and U.S. territories. No accidents, injuries or deaths have been reported because of this defect.
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
MAZDA | MAZDA2 | 2020-2021 |
11 Associated Documents
Noncompliance Notice 573 Report
RCLRPT-22V885-1497.PDF 215.34KB
Recall Acknowledgement
RCAK-22V885-7111.pdf 710.553KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V885-9327.pdf 463.979KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V885-4719.pdf 566.677KB
Recall 573 Report – December 12, 2022
RCLRPT-22V885-7176.PDF 215.555KB
Remedy Instructions and TSB
RCRIT-22V885-6836.pdf 582.177KB
Parts and Warranty Information
RMISC-22V885-3963.pdf 308.55KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V885-9618.pdf 513.812KB
Recall Quarterly Report #1, 2022-4
RCLQRT-22V885-8978.PDF 211.142KB
Recall Quarterly Report #2, 2023-1
RCLQRT-22V885-4408.PDF 211.244KB
Recall Quarterly Report #3, 2023-2
RCLQRT-22V885-3740.PDF 211.327KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V885&docType=RCL
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SEOCONTENT-START
MAZDA D A ER MAIL December 5, 2022 Attention: Mazda General, Parts and Service Managers Subject: Notification of Compliance Recall 5622K- 2019-2021 Mazda2 Headlamp Adjustment Cap Missing – Puerto Rico and 2020-2023MY Mazda2 vehicles sold in Mexico. Dear Mazda Dealer Partners, Mazda Motor Corporation has decided to conduct a Compliance Recall Campaign on certain 2019-2021 MY Mazda2 vehicles sold in Puerto Rico and 2020-2023MY Mazda2 vehicles sold in Mexico. There are no U.S. Vehicles affected in this campaign. Please see the description, model, year, and VIN ranges below. Subject Vehicles: Affects 226 Puerto Rico: Model Subject VIN range Subject production date range 2019-2021MY 3MDDJ**** LM 400466 – 402865 From November 1, 2019 through Mazda2 3MDDJ**** MM 404276 – 409068 December 9, 2021 Affects 16,176 Mexico Vehicles Model Subject VIN range Subject production date range 3MDDJ**** LM 400006 – 404109 2020-2023MY 3MDDJ**** MM 404110 – 409028 From October 4, 2019 through Mazda2 3MDDJ**** NM 450013 – 453970 September 13, 2022 3MDDJ**** PM 453971 – 457550 Concern Outline: On the subject Mazda2 vehicles, the headlamp horizontal aiming prevention cap was not installed during the manufacturing process, which may allow the headlamp horizontal aiming to be improperly adjusted by end users. The vehicles with missing headlamp horizontal aiming prevention caps do not conform with Federal Motor Vehicle Safety Standards (FMVSS) regarding vehicle headlamp adjustability. For all subject vehicles: Mazda dealers will install a headlamp horizontal aiming prevention cap on each headlamp. There will be no charge for this service to vehicle owners. 47 Part~ Ordering: NOTE: If a :.1.019-1011 Model Year Mazda:./. vehicle <1rrives at your dealership, please fill out Dealer Recall I lelp on OneMazda or contact the Warr,mty Department. We will advise if the campaign is open for the VIN . If the vehicle is 11ffected by the recall, the recall team will cont.ict the Dt\G to place a CEO order for you. Owner Notification: For Puerto Rico vehicles Mazda will notify owners of affected vehicles for this campaign no later than January 29, 2023. The owners for Mexico sold vehicles will be contacted at a fun,re date to be detennined. Owners will be asked to bring their vehicle to the nearest Mazda dealership for repairs. As a reminder, any vehicle from a U.S. Territory or Mexico can be repaired at any Mazda dealership in North America. To help you effectively perform this recall, Mazda has developed the following resources: 1. Puerlo Rico vehicles. Ir a vehicle from Puerlo Rico arrives a L your dealership, please fill ou L Dealer ReGJII Help on OneM,wfa or r.on1,1c1. the Warranty Dep;1rlmen1. and they will advise if I he (,impaign is alTec:l.ed. The recall will not appear in e.’v\DCS hut I.he vehicle rn;iy be under the recall. 2. Mexico vehic:les. Ref.ill! informill.ion will he available in e/v’IDC<; for all Mexirn sold vehicles ill. a ful.ure cfa l.e lo be determined. 3. Parts and Warranty lnfonnation and Repair Procedlires will be posted on MGSS on or before Dcc:c~rnbcr 8, 2022 by I.he end of I.he busincs~ day. Scard1ing lhc G1rnp;1ign with ,1 VIN b ,w,1il,1blc the same day. Kcyv,ord searching in MGSS for the campilign will be ;Jvailable the following business d.iy. 4. I or Warranty question~. please contilct the V\l;Jrranty Hotline ilt ( 877) 7 27-6626, Option 3. 5. For p11rts questions, contact the Corporate Dealer /\5sistanc;e Group at (877) 727-6626 Option 2. 6. For rec a II related questions. please fi II out the De.i ler Recall 11 elp Form located on OneMazda. Plea~e make certain the appropriate personnel in your dealership are aware of these resources and are familiar with the details of thi~ recall before responding to customer inquiries. We apologize for any inconvenience this recall may cause you and your customers. Your understanding and support in carrying out this campaign are greatly appreciated. This recall will not be tracked on the Missed Recalls Dashboard. Since.rely, M<1Ldc1 North Amcric:c1n Opcrc1tions ,\’IAZOA NORTH A.’1£RICAN OPEAATIONS
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-885 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mazda North American Operations Submission Date : NOV 30, 2022 NHTSA Recall No. : 22V-885 Manufacturer Recall No. : 5622K Manufacturer Information : Manufacturer Name : Mazda North American Operations Address : 1025 Connecticut Avenue, NW Suite 910 Washington DC 20036 Company phone : 800-222-5500 Population : Number of potentially involved : 226 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2021 MAZDA MAZDA2 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : – Recall population determined by the production record of vehicles which have received a defective part from the part supplier during the affected manufacturing period. – Vehicles not included in the recall have a headlamp horizontal aim adjustment prevention cap installed. The following is the affected number of vehicles by MY/Make/Model: MY2020-2021 Mazda Mazda2 built at Mazda de Mexico, Puerto Rico : 226 units. Production Dates : NOV 01, 2019 – DEC 09, 2021 VIN Range 1 : Begin : 3MDDJBBV7LM400466 End : 3MDDJBBV5MM409068 ✔ Not sequential Description of Noncompliance : Description of the Noncompliance : Headlamp horizontal aiming can be improperly adjusted by end users. FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR Description of the Safety Risk : Affected vehicles with missing headlamp horizontal aiming prevention caps do not conform with Federal Motor Vehicle Safety Standards regarding vehicle headlamp adjustability. Description of the Cause : On affected vehicles, the headlamp horizontal aiming prevention cap was not installed during the manufacturing process. Identification of Any Warning that can Occur : There is no warning preceding the occurrence of this defect. Part 573 Safety Recall Report 22V-885 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Head lamp unit(L)/((R) Component Description : NR Component Part Number : DHM1-51030/DHM1-51040 DHM2-51030/DHM2-51040. Supplier Identification : Component Manufacturer Name : THAI KOITO COMPANY LIMITED Address : 370 Moo 17 Tambol Bangsaothong Amphur Bangsaothong Samutprakarn Foreign States 10540 Country : Thailand Chronology : On September 7, 2022: Mazda detected headlamps with horizontal aiming prevention caps missing from part supplier. Mazda began to investigate. On the September 12, 2022: Mazda identified the root cause and conducted a mass production change. Middle of November 2022: Mazda investigated potentially affected models and population with this defect. November 24, 2022; Mazda held a Quality Audit Committee meeting to review all available information to date and decided to conduct a recall covering the subject vehicles in the U.S. and U.S. territories. No accidents, injuries or deaths have been reported because of this defect. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Mazda dealer. Dealers will install a headlamp horizontal aim adjustment prevention cap on each headlamp. There will be no charge for this service to vehicle owners. How Remedy Component Differs from Recalled Component : The remedy components have headlamp horizontal aim adjustment prevention caps installed. Identify How/When Recall Condition was Corrected in Production : Improved headlamps with horizontal aiming prevention caps were installed on vehicles at the assembly plant starting on September 12, 2022. Part 573 Safety Recall Report 22V-885 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on or before 12/12/2022. Mailing of owner notification letters is expected to be completed on or before 01/25/2023 Planned Dealer Notification Date : DEC 12, 2022 – DEC 12, 2022 Planned Owner Notification Date : JAN 25, 2023 – JAN 25, 2023 * NR – Not Reported
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MAZDA D A ER MAIL 5 de diciembre de 2022 Atenci6n: Gerentes Generales, de Piezas y de Servicio Mazda Asunto: Notificaci6n de cumplimiento Recall 56221<- Falta la tapa de ajuste de los focos delanteros del Mazda2 2019-2021 – Puerto Rico y vehfculos Mazda2 2020-2023MY Mazda2 vendidos en Mexico. Estimados socios de los concesionarios Mazda, Mazda Motor Corporation ha decidido llevar a cabo una Campana de Retiro de Cumplimiento en ciertos vehfculos Mazda2 2019-2021 MYvendidos en Puerto Rico y vehfculos Mazda2 2020-2023MYvendidos en Mexico. No hay vehfculos estadounidenses afectados en esta campaf\a. Consulte la descripci6n, modelo, el af\o y los rangos de VIN a continuaci6n. Vehkulos afectados: Afecta a 226 vehfculos de Puerto Rico: Modelo Rango de VIN de Modelo Afectados Rango de fechas de producci6n 2019-2021MY 3MDDJ**** LM 400466 – 402865 Desde 1 de noviembre de 2019 hasta Mazda2 3MDDJ**** MM 404276 – 409068 9 de diciembre 2021 Afecta a 16,176 vehfculos de Mexico Modelo Rango de VIN de Modelo Afectados Rango de fechas de producci6n 3MDDJ**** LM 400006 – 404109 2020-2023MY 3MDDJ**** MM 404110 – 409028 Desde 4 de octubre de 2019 Mazda2 3MDDJ**** NM 450013 – 453970 hasta 1 3 de septiembre de 2022 3MDDJ**** PM 453971 – 457550 Resumen del problema: En los vehfculos Mazda2 afectados, la tapa de prevenci6n de la orientaci6n horizontal de los focos delanteros nose instaI6 durante el proceso de fabricaci6n, lo que puede permitir que los usuarios finales ajusten incorrectamente la orientaci6n horizontal de los focos. Los vehfculos, en los que faltan las ta pas de prevenci6n de la orientaci6n horizontal de los focos, no cumplen con las Normas Federales de Seguridad de Vehfculos de Motor (FMVSS). Para todos los vehkulos afectados: Los concesionarios Mazda instalaran una tapa de prevencion de orientacion horizontal en cada foco delantero. Este servicio sera gratuito para las propietarios de los vehfculos. Pedido de Piezas: NOTA: Si un vehfculo Mazda2 del 2019-2021 MY llega a su concesionario, complete el formulario de “Dealer Recall Help” en OneMazda o comunfquese con el Departamento de Garantfa. Le informaremos si la campana esta abierta para el VIN. Si el vehfculo esta afectado par la llamada a revision, el equipo de Recalls se pondra en contacto con el DAG para hacerle un pedido CEO. Notificaci6n a los propietarios: Para los vehfculos de Puerto Rico, Mazda notificara a los propietarios de los vehfculos afectados por esta campana a mas tardar el 29 de enero de 2023. Los propietarios de los vehiculos vendidos en Mexico seran contactados en una fecha futura por determinar. Se pedira a los propietarios que lleven su vehfculo al concesionario Mazda mas cercano para su reparacion. Como recordatorio, cualquier vehfculo de un territorio de EE. UU. o Mexico puede ser reparado en cualquier concesionario Mazda de America del Norte. Para ayudarle a realizar eficazmente esta llamada a revision, Mazda ha desarrollado los siguientes recursos: 1. Vehfculos de Puerto Rico. Si un vehfculo de Puerto llega a su concesionario, por favor complete el formulario “Dealer Recall Help” en OneMazda o p6ngase en contacto con el Departamento de Garantfa y ellos le informaran si el vehfculo esta afectado. La llamada a revision no aparecera en eMDCS, pero el vehfculo puede estar bajo la llamada a revision. 2. Vehfculos de Mexico. La informacion de la llamada a revision estara disponible en eMDCS para todos los vehfculos vendidos en Mexico en una fecha futura por determinar. 3. La informacion sabre piezas, garantfa y procedimiento de reparaci6n se publicara en MGSS antes del 8 de diciembre de 2022 al final del dfa laborable. La busqueda de la campana con un numero de identificaci6n del vehfculo estara disponible el mismo dfa. La busqueda de palabras clave en MGSS para la campana estara disponible el siguiente dfa laborable. 4. Si tiene preguntas sobre la garantfa, pongase en contacto con Warranty Hotline al (877) 727-6626, Opcion 3. 5. Para preguntas sobre piezas, pongase en contacto con Corporate Dealer Assistance Group al (877) 727-6626 Opci6n 2. 6. Para preguntas relacionadas con la llamada a revision, complete el formulario “Dealer Recall Help” que se encuentra en OneMazda. Por favor, asegurese que el personal adecuado de su concesionario conoce estos recurses y esta familiarizado con los detalles de esta llamada a revision antes de responder a las consultas de los clientes. Lamentamos las molestias que esta llamada a revision pueda causarles a usted y a sus clientes. Agradecemos enormemente su comprension y apoyo en la realizacion de esta campana. Esta campana nose registrara en el Missed Recalls Dashboard. Sinceramente, Mazda North American Operations 47 ,\’IAZOA NORTH A.’vt[RICAN OPERATIONS
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-885 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mazda North American Operations Submission Date : DEC 12, 2022 NHTSA Recall No. : 22V-885 Manufacturer Recall No. : 5622K Manufacturer Information : Manufacturer Name : Mazda North American Operations Address : 1025 Connecticut Avenue, NW Suite 910 Washington DC 20036 Company phone : 800-222-5500 Population : Number of potentially involved : 226 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2021 MAZDA MAZDA2 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : – Recall population determined by the production record of vehicles which have received a defective part from the part supplier during the affected manufacturing period. – Vehicles not included in the recall have a headlamp horizontal aim adjustment prevention cap installed. The following is the affected number of vehicles by MY/Make/Model: MY2020-2021 Mazda Mazda2 built at Mazda de Mexico, Puerto Rico : 226 units. Production Dates : NOV 01, 2019 – DEC 09, 2021 VIN Range 1 : Begin : 3MDDJBBV7LM400466 End : 3MDDJBBV5MM409068 ✔ Not sequential Description of Noncompliance : Description of the Noncompliance : Headlamp horizontal aiming can be improperly adjusted by end users. FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR Description of the Safety Risk : Affected vehicles with missing headlamp horizontal aiming prevention caps do not conform with Federal Motor Vehicle Safety Standards regarding vehicle headlamp adjustability. Improperly adjusted headlights can reduce visibility, increasing the risk of a crash. Description of the Cause : On affected vehicles, the headlamp horizontal aiming prevention cap was not installed during the manufacturing process. Part 573 Safety Recall Report 22V-885 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : There is no warning preceding the occurrence of this defect. Involved Components : Component Name 1 : Head lamp unit(L)/((R) Component Description : NR Component Part Number : DHM1-51030/DHM1-51040 DHM2-51030/DHM2-51040. Supplier Identification : Component Manufacturer Name : THAI KOITO COMPANY LIMITED Address : 370 Moo 17 Tambol Bangsaothong Amphur Bangsaothong Samutprakarn Foreign States 10540 Country : Thailand Chronology : On September 7, 2022: Mazda detected headlamps with horizontal aiming prevention caps missing from part supplier. Mazda began to investigate. On the September 12, 2022: Mazda identified the root cause and conducted a mass production change. Middle of November 2022: Mazda investigated potentially affected models and population with this defect. November 24, 2022; Mazda held a Quality Audit Committee meeting to review all available information to date and decided to conduct a recall covering the subject vehicles in the U.S. and U.S. territories. No accidents, injuries or deaths have been reported because of this defect. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Mazda dealer. Dealers will install a headlamp horizontal aim adjustment prevention cap on each headlamp. There will be no charge for this service to vehicle owners. As subject models are covered under new vehicle warranty, a reimbursement program will not be offered. Part 573 Safety Recall Report 22V-885 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 How Remedy Component Differs from Recalled Component : The remedy components have headlamp horizontal aim adjustment prevention caps installed. Identify How/When Recall Condition was Corrected in Production : Improved headlamps with horizontal aiming prevention caps were installed on vehicles at the assembly plant starting on September 12, 2022. Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on or before 12/12/2022. Mailing of owner notification letters is expected to be completed on or before 01/25/2023 Planned Dealer Notification Date : DEC 12, 2022 – DEC 12, 2022 Planned Owner Notification Date : JAN 25, 2023 – JAN 25, 2023 * NR – Not Reported
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– CONDITION OF CONCERN PARTS AND WARRANTY INFORMATION Recall 5622K On the subject Mazda2 vehicles, the headlight adjustment prevention cap was not installed during the manufacturing process, which may allow the headlight horizontal aiming to be improperly adjusted by end users. The vehicles with missing headlight adjustment prevention caps do not conform with Federal Motor Vehicle Safety Standards (FMVSS) regarding vehicle headlight adjustability. Applicable FMVSS: FMVSS No. 108, “Lamps, Reflective Devices and Associated Equipment” Backside of Headlight OUTLINE OF REPAIR Install a headlight adjustment prevention cap on each front headlight (right and left). Please refer to the Repair Procedure document on MGSS for further details. SUBJECT VEHICLES Model Subject VIN range Subject production date range 2020-2021MY 3MD DJ**** LM 400466- 402865 From November 1, 2019 through Mazda2 3MD DJ**** MM 404276- 409068 December 9, 2021 The asterisk symbol “*” can be any letter or number. OWNER NOTIFICATION Mazda will notify the owners by first class mail no later than January 3, 2023. Page 1 of 2 PARTS INFORMATION Description Part Number Headlight adjustment prevention DEYL-51-0X8 cap set Campaign Label 9999-9 5-065A-06 PARTS AND WARRANTY INFORMATION Recall 5622K Quantity Note 1 Consists of 2 caps 1 =50 labels Obtain in Mazda e-Store WARRANTY CLAIM PROCESSING INFORMATION Install headlight adjustment prevention caps Process Number AN025A Symptom Code 99 Damage Code 99 Causal Part Number DEYL-51-0X8 Quantity 1 Labor Operation Number XXW88XRX Labor Hours 0.3 hrs. Page 2 of 2
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– – REPAIR PROCEDURE Recall Campaign 5622K Recall campaign 56221< – Headlight Adjustment Prevention Caps A. VEHICLE INSPECTION PROCEDURE 1. Verify the vehicle is within the following ranges: NOTE: None of the vehicles below were sold in the United States. The vehicles were sold by Mazda Puerto Rico but should be repaired if presented to a Mazda dealer. Model Subject VIN range Subject production date range 2020-2021MY 3MD DJ**** LM 400466 – 402865 From November 1, 2019 through Mazda2 3MD DJ**** MM 404276 – 409068 December 9, 2021 The asterisk symbol “*” can be any letter or number. If the vehicle is within the above VIN and production date ranges, proceed to Step 2. If the vehicle is not within the above VIN and production date ranges, after verifying with Dealer Recall Help or Mazda Warranty, return the vehicle to the customer or inventory. 2. Fill out Dealer Recall Help on OneMazda or contact the Mazda Warranty department and include the VIN and this recall number. The team will advise if the recall is unrepaired. The recall will not display in eMDCS but you can enter a warranty claim. If unrepaired, please proceed below. The Mazda dealer or the customer can verify the recall status on www.mazdarecallinfo.com. NOTE: Verify the campaign number as the vehicle may have multiple labels. CAMP IGN LAl3EL CAMPAIGN NO:, ___ _ DEALER CCOE:~–DATE II eMDCS System – Warranty Vehicle Inquiry Results: Dealer Recall Help or Warranty Campaign Action Required: Advised: Label is: “Dealer Recall Help or Warranty Present Contact the Warranty Hotline at (877) 727- advised Open or repair incomplete” 6626, option 3 to update vehicle history. Not Present Proceed to “REPAIR PROCEDURE”. “Dealer Recall Help or Warranty has Present Return vehicle to inventory or customer. advised Campaign: 56221
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~ 0 U.S. ~dmln al Tmnsporlation IMPORTANT SAFETY RECALL N~*H*T*S A www.nhtsa.gov 2020-2021 Mazda2 – Headlight Adjustment Prevention Cap Missing Safety Recall 5622K – NHTSA Campaign Number 22V-885 December 2022 This notice applies to your vehicle: VIN ______ _ Dear Mazda Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Mazda Motor Corporation has decided that certain 2020-2021 Mazda2 vehicles, produced from November 1, 2019 through December 9, 2021, fail to conform to Federal Motor Vehicle Safety Standard No. 108, “Lamps, Reflective Devices and Associated Equipment.” If you received this notice, your vehicle is included in this recall. What is the problem? On the subject Mazda2 vehicles, the headlight are missing adjustment prevention caps, which may allow the headlights to be improperly adjusted. Improperly adjusted headlights can reduce visibility, increasing the risk of a crash. What will Mazda do? Your Mazda dealer will install the missing headlight adjustment prevention caps. The repair will be performed at no cost to you. How long will it take? It will take approximately 30 minutes to complete the repair; however, your Mazda dealer may need your vehicle for a longer period of time. Mazda will provide alternate transportation, if needed, when your vehicle is at an authorized Mazda dealership for a recall repair. Please schedule an appointment with an authorized Mazda dealer so they can discuss and accommodate your needs. What should you do? Mazda encourages you to contact any authorized Mazda dealer to schedule an appointment to have your Mazda2 vehicle repaired as soon as possible. You do not need to bring this notice to the dealer, but it may assist in the check-in process. Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 – Page 2- Where is the closest Mazda dealer? To locate your nearest Mazda dealer, please visit the website www.mazdapr.com, or call Mazda Puerto Rico Customer Service at (787) 620-7546. If your vehicle is in the United States, please visit www.mazdausa.com or contact Mazda Customer Experience at 1-800-222-5500, Option 6. Moved or no longer own this vehicle? If you have moved or no longer own your Mazda vehicle, please complete and mail the Information Change Card in the postage paid envelope as soon as possible. This enables us to update our records and notify the current owner. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Still have questions? If you have any questions regarding this campaign, please visit the website www.mazdapr.com, or call Customer Service at (787) 620-7546. If your vehicle is in the United States, please visit www.mazdausa.com or contact Mazda Customer Experience at 1-800-222-5500, Option 6. If Mazda or its dealers do not repair the defect free of charge and within a reasonable amount of time, you may notify the Administrator of the National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327- 4236 (TTY: 1-800-424-9153); or go to http: //www.safercar.gov. Important Information As a reminder, you can always go to www.MazdaRecalllnfo.com and enter your VIN to view recalls and service campaigns that apply to your vehicle as well as register to receive future recall alerts. You can also sign up for recall notifications in the MyMazda app on your smartphone. Your safety is our first priority at Mazda. We actively work to improve our products and search for solutions to improve your ownership experience. We apologize for any inconvenience this recall may have caused you. Sincerely, Mazda North American Operations Pueden leer la otra carta adjunta en espafiol. Para mas informaci6n en espafiol, visite www.Mazdapr.com o /lame a nuestro Centro de Servicio al Cliente al (787) 620-7546 para hablar con un representante en espafiol. En USA visite www.MazdaSeguridad.com o /lame a nuestro Experiencia de/ Cliente al (800) 222-5500, Opci6n 6. Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618
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