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May 16, 2024 NHTSA CAMPAIGN NUMBER: 24V349000
Brakes May Activate Unexpectedly
Unexpected braking increases the risk of a crash.
NHTSA Campaign Number: 24V349
Manufacturer Mazda North American Operations
Components FORWARD COLLISION AVOIDANCE
Potential Number of Units Affected 9,914
Summary
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.
Remedy
Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Owner notification letters are expected to be mailed July 17, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda’s number for this recall is 6724E.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Mazda has a Recall
Chronology :
January 19, 2023: Mazda received field information from outside of the United States and Territory markets.
Mazda began the investigation and continued to closely monitor field occurrences.
June 27, 2023: Mazda implemented a mass production change in the vehicle control module (VCM) programming. This change was later found to be insufficient.
August 25, 2023: Mazda implemented an additional mass production change for the VCM to further improve detection logic. There was no field incident reported from the United States or Territories; however, Mazda continued to monitor the United States and Territory markets.
October 1, 2023 ~ April 30, 2024: Mazda continued to analyze field data and perform testing of the VCM programming.
May 10, 2024: Mazda held a Quality Audit Committee meeting to review all available information to date and approved a field action on certain MY2024 CX-90 vehicles.
As of May 10, 2024, Mazda is not aware of any reports of accident or injury related to this concern. Also, as of this date, no field reports have been received by the United States or Territory markets.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
MAZDA | CX-90 | 2024 |
2 Associated Documents
Recall Acknowledgement
RCAK-24V349-1519.pdf 645.354KB
Defect Notice 573 Report
RCLRPT-24V349-6099.PDF 215.953KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V349&docType=RCL
Mazda Reprogramming
Mazda Reprogramming
MDSFA/MMP Required Hardware (Not Included)
As shown in the diagram, an SAE J2534 pass-thru device is required to use the application.
Hardware validated by Mazda can be purchased separately from a third-party supplier. Validation has been done using the following J2534 pass-thru device and cables:
- CarDAQ+ (includes RS232 and Ethernet cables)
- Cable between CarDAQ and Vehicle – CD2534-J1962-FEPS (Sold separately / Required)
Important Information: Mazda makes no representations about the performance of third-party passthru devices. This pass-thru device list is provided voluntarily and as a courtesy. While our software meets SAE J2534, the pass-thru device manufacturer is responsible for making sure their pass-thru device operates properly on each Mazda vehicle and with Mazda software. We have listed the devices below because their manufacturers have attested that the tools have been validated to work. From time to time, we may test these devices. If we determine they do not operate properly or are obsolete, we may remove them from the list, without notice. Additionally, pass-thru devices listed here have been listed for their use with Mazda North American products only. While they may work with some European and other vehicles, they may not meet the requirements for those regions or operate properly.
Hardware can be purchased from a third-party supplier. Mazda has validated the following J2534 passthru devices:
**J2534 Pass-thru Device | Manufacturer |
*CarDAQ+ | Drew Technologies Inc. |
*Pass-Thru+XS | Actia Corp. |
*Snap-On Pass Thru Pro II | Snap-On. |
*Universal Reprogrammer | EASE Diagnostics |
*FLASH2 All-Makes Reprogrammer | CARDONE Industries |
*Bosch Mastertech VCI | Bosch Diagnostics |
*Contact the device manufacturer for the latest DLL and firmware versions.
**Many J2534 manufacturers sell and market similar J2534 devices with like names. Please exercise caution when using the list above for purposes of understanding devices Mazda has validated for use. J2534 Pass-thru Device Suppliers: Mazda has validated the J2534 devices listed on this page. Mazda does not plan to validate additional J2534 devices at this time.
PCM Reprogramming Process Overview
- Purchase a subscription to PCM Reprogramming on this website.
- Download the application and install it on your PC.
- Connect the J2534 pass-thru device to the PC and the vehicle, and power it up.
- Run the application installed on your PC.
- The application will determine whether or not a new calibration file is available.
- If you choose to use the new file, the module will be reprogrammed.
- If PATS functionality is required, it can be chosen from the toolbox.
https://www.mazdaserviceinfo.com/pcm-reflashing
- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
- J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
- J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
- Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, & VW/Audi.
- Supports Current & Earlier Vehicles: Enables diagnostics, programming and other “dealer” functions through OEM applications
- NEW Bluetooth Wireless Options Available: Providing wireless connectivity between your laptop and the Mongoose-Plus
- Expert Product Support: Staffed by technicians who understand vehicle repair and J2534 Pass‑Thru applications to help you with any technical setup questions
- Key Registration and Immobilizer Support: Using NASTF Vehicle Security Professional credentials
- 【As a multi-protocol Pass-Thru vehicle interface】MaxiFlash Elite is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device. Specially designed to provide users with convenient PC communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, MaxiFlash Elite offers the most significant features desired by OEM customers: reliability, fast performance and flexibility.
- 【MaxiFlash Elite is an accessory tool for MK908P, MS908S Pro】Autel MaxiSys Elite to program ECUs on specific for BMW and for Benz vehicles, in case you lost the J-2534 programmer. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. The functions are NOT universally compatible. Please send VIN number to 🚘jmxd2022@outlook.com📧🚘 to check compatibility before your order. If need any supports, Please contact us.
- 【Wireless with advanced networking functions】Built-In Wireless with advanced networking functions and data storage. Fast performance ensures reprogramming even the newest controllers & Internet upgradable and updatable. Autel MaxiFlash Elite is compatiable with MaxiSYS MS908S, MaxiSYS MS908S Pro , MaxiSYS MS908CV, MaxiCOM MK908, MaxiCOM MK908 Pro, MaxiSYS Elite, MaxiSYS Elite II and Personal Computer
- 【SAE J2534-1 & J2534-2 Standards】Autel MaxiFlash Elite J2534 is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device, which performs standard PassThru J2534 functionality: Compatible with for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. Autel MaxiFlash J2534 is also specially designed to provide users with P-C communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, reliability and flexibility.
- 【Supports simultaneous communication Definition in J2534-1】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed.Rugged aluminum case with non-slip rubber end caps, capable of withstanding harsh environment.
- 🚗[Technical assistance] If you have any installation problems, download the installation manual. Or please contact us at any time. We can provide technical support and help you install software online
- 🚗[Vehicle Coverage] Installation Tips: Please turn off anti-virus software before install. VXDIAG VCX NANO fully compatible with SAE-J2534-1 & SAE-J2534-2. All current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
- 🚗[Functional] ●USB vehicle-to-PC connectivity●Supports Windows,XP●Supports Windows 7● CE and FCC compliance for hardware●Firmware Updatable. 【SPS】Service Programming System: ◎Passthrough programming on GM past model and Global A vehicles◎Increase reprogramming speed 20-70% and get ready to service new models.
- 🚗[GDS] Global Diagnostic System: ◎New Diagnostic Application Software required for all GM Global Architecture (Global A) Vehicles. ◎GDS & GDS2 is software which runs on a specific PC. Updates received via TIS2Web.
- 🚗[Efficient&Convenience] Quick access to vehicle data for maintenance or management reports.Quickly attaches to vehicle's diagnostic connector. Mixed fleet capabilities with broad protocol support.May be used with desktop PC or laptop. make sure your computer at least 4GB.Tech2win software only installed on 7 32bit computer and on physical system.Please download the latest vxmanager from vxdiag official website.
- CUSTOM-DESIGNED FOR USE WITH FORSCAN and recommended by the FORScan Team
- DEALERSHIP-LEVEL DIAGNOSTICS: OBDLink EX supports all Ford protocols, modules, and advanced features of FORScan
- ELECTRONIC SWITCH allows FORScan to access all CAN buses simultaneously and enables advanced functions not possible with “toggle switch” adapters
- MAXIMUM THROUGHPUT -- up to 20 times faster than “toggle switch” adapters
- ROCK-SOLID CONNECTION avoids data corruption and dropped packets
- [ECU Online Programming] Boom your business to new heights! Streamline your programming/rewriting/coding/matching of new ECUs with Online Programming from LAUNCH scanner X431 PRO5 without using OE scan tools: 1) backup/restore programing data; 2) download programing files directly from OE server to upgrade software; 3) support multiple ECU modules while remaining fast & accurate; 4) match component of control modules after repair or replacement. NOTE: Online programing is only for Ben.z&BM.W.
- [J2534 Reprogramming Tool] The included SmartBox 3.0 supports J2534/CAN-FD/DoIP & DC9-36V (for 24V HD vehicles) protocols allowing LAUNCH PRO5 to cover more car types than ever. It also serves as a J2534-PassThru interface for manufacturer-specific ECU programming of more brands such as Toyota, Honda, Volvo, V-W, G.M, etc. provided that you’ve got OE-authorized programming software. NOTE: Message us anytime to get the J2534 programming detailed steps for your easy work.
- [10+ High-End Functions] PRO5 scan tool merges 10+ high-end functions into one inspiring solution to greatly improve your workbench efficiency: 1) ECU coding: replace/match/re-learn/re-code new modules; 2) Online coding refreshes hidden functions/customizes OE settings; 3) VAG guided functions simplify complex VAG diagnostics; 4) active test/personalization/ADAS calibration/BM.W modification and more, constantly growing. This diagnostic scanner can save you loads of repair effort.
- [Topology & More for 200% Efficiency] This LAUNCH scanner added Topology Module Mapping, offering at-a-glance view of the module communication structure that is color-coded, and direct access to all system diagnostics marked with fault codes. One-station solution: all systems scan & all DTCs clearing, graphic live data (can be saved/replayed/screenshot), auto-generated test report, step-by-step guidance, DTC analysis, relevant cases, repair material & tips … all for your 200% efficient use.
- [99% Car Coverage] LAUNCH scanner PRO5 works across 99% major cars on market (160+ brands, -2023). It can fully access FCA SGW-equipped vehicles via verified AutoAuth (compatible with 2017+ Chrysler/Dodge/Jeep/AlfaRomeo/Fiat …), and support Renault diagnostics with RGW-unloc.king device & software (need separate purchase) to perform active tests/programming/coding/anti-theft/initialization, etc. (message us for guidance). With optional software & adaptors, you can even diagnose DC9-36V trucks.
Last update on 2024-07-17 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-349
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Mazda North American Operations MAY 16, 2024 NHTSA Recall No. : 24V-349 Manufacturer Recall No. : 6724E Manufacturer Information :
Manufacturer Name : Mazda North American Operations Address : 1025 Connecticut Avenue, NW
Suite 910 Washington DC 20036
Company phone : 800-222-5500 Population :
Number of potentially involved : 9,914 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2024-2024 Mazda CX-90 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC
Descriptive Information : Recall population was determined using the production records of vehicles equipped with the smart brake system (SBS) front crossing object detection feature, which may have the subject vehicle control module (VCM) installed. Vehicles not included in the recall have the improved VCM.
The following is the affected number of vehicles by Model Year/Make/Model: MY2024 Mazda CX-90 built at Mazda Motor Corporation: 9,914 units
Production Dates : DEC 27, 2022 – SEP 12, 2023
JM3KKEHD8R1131022
Not sequential Description of Defect :
Description of the Defect : The brakes may activate suddenly due to false detection of certain objects at low speed (10-15MPH) driving.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Although the brake lights will illuminate, this may increase the risk of a rear- end accident.
Description of the Cause : The automatic braking system may falsely detect a vehicle’s reflection as an approaching object (such as a diagonal metal wall or similar object on the side of the road) due to improper programming of the VCM. In this condition,
unintentional/sudden brake may activate. Part 573 Safety Recall Report 24V-349 Page 2 Identification of Any Warning
that can Occur : None. Involved Components : Component Name 1 : Vehicle Control Module Component Description : Vehicle Control Module software
Component Part Number : KR9P/KS0G/K31W/K31V/KS1A/KMV6/KDMA/KDNR-66S01 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
January 19, 2023: Mazda received field information from outside of the United States and Territory markets. Mazda began the investigation and continued to closely monitor field occurrences. June 27, 2023: Mazda implemented a mass production change in the vehicle control module (VCM) programming. This change was later found to be insufficient. August 25, 2023: Mazda implemented an additional mass production change for the VCM to further improve detection logic. There was no field incident reported from the United States or Territories; however, Mazda continued to monitor the United States and Territory markets. October 1, 2023 ~ April 30, 2024: Mazda continued to analyze field data and perform testing of the VCM programming. May 10, 2024: Mazda held a Quality Audit Committee meeting to review all available information to date and approved a field action on certain MY2024 CX-90 vehicles. As of May 10, 2024, Mazda is not aware of any reports of accident or injury related to this concern. Also, as of this date, no field reports have been received by the United States or Territory markets. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-349
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to an
authorized Mazda dealer.
Dealers will reprogram the vehicle control module (VCM) with updated software. There will be no charge for this service to vehicle owners. Any repairs related to this defect in the subject vehicles are covered under Mazda’s new vehicle warranty period. Therefore, a reimbursement plan for repairs made in connection with this defect prior to notification is not being offered to affected vehicle owners. How Remedy Component Differs from Recalled Component : The remedy software program has improved logic to prevent false detection which could result in sudden braking.
The repair method is to reprogram the VCM software. Identify How/When Recall Condition was Corrected in Production : The improved VCM was installed on the subject vehicles produced on and after September 13, 2023 at the vehicle assembly plant in Japan. Recall Schedule :
Description of Recall Schedule : Notification to dealers is expected to occur on or before May 21, 2024.
Mailing of owner notification letters is expected to be completed on or before July 17, 2024.
Planned Dealer Notification Date : MAY 21, 2024 – MAY 21, 2024
Planned Owner Notification Date : JUL 17, 2024 – JUL 17, 2024
* NR – Not Reported
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