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April 18, 2023 NHTSA CAMPAIGN NUMBER: 23V275000
Damaged ABS Hydraulic Control Unit
Reduced braking ability can increase the distance required to stop the vehicle, increasing the risk of a crash.
NHTSA Campaign Number: 23V275
Manufacturer Mazda North American Operations
Components SERVICE BRAKES, HYDRAULIC
Potential Number of Units Affected 2,410
Summary
Mazda North American Operations (Mazda) is recalling certain 2022-2023 CX-30 and 2023 CX-50 vehicles. The anti-lock brake system (ABS) Hydraulic Control Unit (HCU) may be damaged, which can result in reduced braking ability.
Remedy
Dealers will inspect and replace the ABS HCU, as necessary, free of charge. Owner notification letters are expected to be mailed June 17, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda’s number for this recall is 5823D.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Mazda has a Recall
Chronology :
December 8, 2022: Mazda de Mexico Vehicle Operation (“MMVO”) received a part collection request from the supplier due to a concern detected in the manufacturing process for HCUs used in CX-30 vehicles.
December 9, 2022~March 2, 2023: MMVO investigated the concern to determine if any CX-30 vehicles may have received an affected part.
March 3, 2023~April 12, 2023: Mazda identified a CX-50 vehicle in the field which received an affected part.
Further investigation was conducted to determine if additional CX-50 vehicles may have received an affected part. Additionally, Mazda finalized the affected population.
April 13, 2023: Mazda held a Quality Audit Committee meeting to review all available information to date and determined to conduct a proactive field action on certain MY 2023 CX-30 and CX-50 vehicles.
April 26, 2023: Mazda is amending this P573 report to provide the following summary –
Mazda is not aware of any warranty claims or field reports related to this concern.
Mazda is not aware of any reports of accident or injury related to this concern.
3 Affected Products
Vehicles
MAKE | MODEL | YEAR |
MAZDA | CX-30 | 2022-2023 |
MAZDA | CX-50 | 2023 |
5 Associated Documents
Defect Notice 573 Report
RCLRPT-23V275-7889.PDF 215.966KB
Recall Acknowledgement
RCAK-23V275-8801.pdf 645.593KB
Manufacturer Notices(to Dealers,etc)
RCMN-23V275-9418.pdf 491.124KB
Recall 573 Report – April 26, 2023
RCLRPT-23V275-6160.PDF 216.083KB
Parts and Warranty Information
RMISC-23V275-8095.pdf 543.862KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V275&docType=RCL
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SEOCONTENT-START
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-275 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mazda North American Operations Submission Date : APR 18, 2023 NHTSA Recall No. : 23V-275 Manufacturer Recall No. : 5823D Manufacturer Information : Manufacturer Name : Mazda North American Operations Address : 1025 Connecticut Avenue, NW Suite 910 Washington DC 20036 Company phone : 800-222-5500 Population : Number of potentially involved : 2,410 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2022-2023 MAZDA CX-30 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : – Recall population determined by the production record of vehicles which may have the subject ABS Hydraulic Control Unit installed. – Vehicles not included in the recall were not equipped with subject ABS Hydraulic Control Unit. The following is the affected number of vehicles by MY/Make/Model: MY2022-2023 Mazda CX-30 built at Mazda de Mexico Vehicle Operation (“MMVO”), USA: 2401 units. Production Dates : NOV 28, 2022 – DEC 15, 2022 VIN Range 1 : Begin : 3MVDMBAM0PM514861 End : 3MVDMBEY2PM519945 ✔ Not sequential Vehicle 2 : 2023-2023 MAZDA CX-50 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : – Recall population determined by the production record of vehicles which may have the subject ABS Hydraulic Control Unit installed. – Vehicles not included in the recall were not equipped with subject ABS Hydraulic Control Unit. The following is the affected number of vehicles by MY/Make/Model: MY2023 Mazda CX-50 built at Mazda Toyota Manufacturing (”MTM”), USA : 9 units. Production Dates : DEC 03, 2022 – DEC 07, 2022 VIN Range 1 : Begin : 7MMVABXY6PN128069 End : 7MMVABCM2PN128783 ✔ Not sequential Part 573 Safety Recall Report 23V-275 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : Brake pedal travel length may increase due to internal damage in the ABS Hydraulic Control Unit. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An increased brake pedal travel length while stopping the vehicle may cause a feeling of reduced braking ability, increasing the risk of a crash. Description of the Cause : Due to an improper manufacturing process, the ABS Hydraulic Control Unit (“HCU”) may have been damaged internally during assembly. As a result, brake pedal travel distance may increase while depressing the pedal. Identification of Any Warning that can Occur : There is no warning preceding the occurrence of this defect. Involved Components : Component Name 1 : Unit, Hydraulic – ABS Component Description : ABS Hydraulic Control Unit Component Part Number : DGJ1/VA40-437A0 Supplier Identification : Component Manufacturer Name : Continental Automotive Address : One Continental Drive Auburn Hills Michigan 48326-1581 Country : United States Chronology : December 8, 2022: Mazda de Mexico Vehicle Operation (“MMVO”) received a part collection request from the supplier due to a concern detected in the manufacturing process for HCUs used in CX-30 vehicles. December 9, 2022~March 2, 2023: MMVO investigated the concern to determine if any CX-30 vehicles may have received an affected part. March 3, 2023~April 12, 2023: Mazda identified a CX-50 vehicle in the field which received an affected part. Further investigation was conducted to determine if additional CX-50 vehicles may have received an affected part. Additionally, Mazda finalized the affected population. April 13, 2023: Mazda held a Quality Audit Committee meeting to review all available information to date and Part 573 Safety Recall Report 23V-275 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 determined to conduct a proactive field action on certain MY 2023 CX-30 and CX-50 vehicles. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to an authorized Mazda dealer. Dealers will inspect vehicles and replace affected HCUs with a new, improved part. There will be no charge for this service to vehicle owners. A reimbursement program will not be offered as subject vehicles are under new vehicle warranty coverage. How Remedy Component Differs from Recalled Component : The remedy components were assembled using an improved manufacturing process which eliminates the possibility of sustaining internal damage. Recalled Parts name: Unit, Hydraulic – ABS Part number: DGJ1/VA40-437A0 Identify How/When Recall Condition was Corrected in Production : Improved ABS Hydraulic Control Units were installed in vehicles at both MMVO and MTM assembly plants starting on December 16, 2022. Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on or before 4/21/2023. Mailing of owner notification letters is expected to be completed on or before 6/17/2023 Planned Dealer Notification Date : APR 21, 2023 – APR 21, 2023 Planned Owner Notification Date : JUN 17, 2023 – JUN 17, 2023 * NR – Not Reported
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MAZDA D A ER MAIL April 20, 2023 Attention: Mazda General, Parts and Service Managers Subject: Announcement of Safety Recall 5823D and STOP SALE- 2022-2023MY CX-30 AND 2023MY CX-50 Brake Pedal Travel May Increase Dear Mazda Dealer Partners, Mazda Motor Corporation has decided to conduct a Safety Recall Campaign on 2,401 CX-30 vehicles (2022- 2023MY) and 9 CX-50 vehicles (2023MY) sold in the United States. Please see the description, model, year, and VIN ranges below. Subject Vehicles: Model Subject VIN range Subject production date range 2022-2023 CX-30 3MVDM******514861 – 519945 From November 28, 2022 through December 15, 2022 2023 CX-50 7MMVA**** PN 128069-128783 From December 3, 2022 through December 7, 2022 *Only nine, CX-50 vehicles are affected. For CX-30 only 2,401 VI N’s in this campaign are affected by the recall with approximately ninety-one requiring a replacement ABS HCU. Concern Outline: When attempting to stop the vehicle, the increased brake pedal travel length may cause a feeling of reduced braking ability, increasing the risk of a crash. The expected number of CX-30 vehicles to be repaired is less than 4% or approximately 91 out of 2,401 affected vehicles. STOP SALE Mazda Dealer Action Requested: There are 124, CX-30 vehicles in dealer inventory. All Mazda dealers must quarantine any affected in-stock vehicles until the inspection with the SST is completed. The affected dealer inventory list is available on MGSS and was provided to your District Service Manager. The recall team is planning to ship SST Tools to all dealers with affected in-stock inventory as soon as possible. We will then ship the remaining tools to Mazda dealers in mid-May 2023. For All Subject Vehicles: A working laptop (preferred) or desktop computer with Windows 7 or 10 and Microsoft Excel or Google Sheets is needed for the repair. On CX-30 vehicles, the serial number of the ABS HCU will need to be checked with a Special Service Tool (SST) that will be sent to each 47 Mazda dealer. If the ABS HCU has an affected serial number, the part will need to be replaced. For all affected CX-50 vehicles, the ABS HCU must be replaced. NOTE: As a reminder, failure to properly perform any recall repair is a direct violation of Paragraph 14(F) of the Dealer Agreement and can cause one or more of the following: Mechanical breakdown or failure, crash or injury, Dealership penalties/fines by Mazda and NHTSA, increased liability risk for the dealership, Missed Recall penalties, loss of customer trust and a poor Customer Experience. Also, vehicles sold by Mazda Canada, Inc. are also affected by this recall and should be repaired if presented to your dealership. Parts Ordering: For the affected CX-50s and for CX-30 vehicles with an affected serial number parts are available by emailing the DAG using the form on OneMazda. Please include Recall 5823D in the ‘Comments’ and provide the VIN. Once the VIN is confirmed Open for the recall, the DAG will place a CEO for you. Owner Notification: Owners will be notified no later than June 15, 2023 To help you effectively perform this recall, Mazda has developed the following resources: 1. Parts and Warranty Information, Repair Procedures, Repair Calculator and affected VIN lists will be posted to MGSS by the end of the day April 25, 2023. 2. For Warranty questions, please contact the Warranty Hotline at warrantydept@mazdausa.com 3. For parts questions, contact the Corporate Dealer Assistance Group at (877) 727-6626 Option 2. 4. For recall related questions, please fill out the Dealer Recall Help Form located on OneMazda. Please make certain the appropriate personnel in your dealership are aware of these resources and are familiar with the details of this recall before responding to customer inquiries. We apologize for any inconvenience this recall may cause you and your customers. Your understanding and support in carrying out this campaign are greatly appreciated. Sincerely, Mazda North American Operations MAZDA OR.TH ,\,\1ERICAN OPERATIONS.
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PARTS AND WARRANTY INFORMATION Recall Campaign 5823D ATTENTION ALL MAZDA DEALERS: At this time only CX-50 vehicles can be repaired. If a CX-50 vehicle with this recall is in your shop, please contact Dealer Recall Help immediately. We will update this document once CX-30 vehicles can be repaired. Safety Recall – 2022-2023 CX-30 AND 2023 CX-50 Brake Pedal Travel May Increase CONDITION OF CONCERN: The Anti-lock Braking System Hydraulic Control Unit (“ABS HCU”) may be damaged which can increase brake pedal travel length and reduce braking ability, which can increase the risk of a crash. OUTLINE OF REPAIR: For subject CX-30 vehicles, check the serial number of the ABS HCU with the repair calculator and if it has an affected serial number, the part must be replaced. For subject CX-50 vehicles, replace the ABS HCU with a new part as it has been already verified to be an affected unit. SUBJECT VEHICLES Model Subject VIN range Subject production date range 2022-2023 CX-30 3MVDMBDL* NM 459744- 459745 From November 28, 2022 through 3MVDM**** PM 514284- 519945 December 15, 2022 2023 CX-50 7MMVA**** PN 128031 -128823 From December 3, 2022 through December 7, 2022 The asterisk symbol “*” can be any letter or number. OWNER NOTIFICATION: Mazda will notify the owners by first class mail no later than June 15, 2023. PARTS INFORMATION Description Part Number Quanti Note Scrap ty CX-30 DGYB437A0 1 Only use correct No part for vehicle CX-50 VAY0437A0A 1 Only use correct No part for vehicle 1=50 Obtain in Mazda Obtain in Campaign Label 9999-9 5-065A-06 labels e-Store Mazda e-Store Page 1 of 3 PARTS AND WARRANTY INFORMATION Recall Campaign 5823D WARRANTY CLAIM PROCESSING INFORMATION For CX-30 vehicles: Inspection Only Inspection (affected serial number) (OK GOOD Serial Number) & Replacement of ABS HCU Process Number AP024A AP024A Symptom Code 99 99 Damage Code 99 99 Causal Part Number 7777-SP-X34 DGYB-43-7 AO Quantity 0 1 Labor Operation Code xxwccxcx XXWCDXRX Labor Hours 0.3 hrs. 1.7 hrs. Attachment ID: D40 Print out or photo all fields from Excel Print out or photo all fields from Excel (see (see example in repair procedure) example in repair procedure) For CX-50 vehicles: Replacement of ABS HCU Process Number AP024A Symptom Code 99 Damage Code 99 Causal Part Number VA Y0-43-7 A0A Quantity 1 Labor Operation Code XXWCDBRX & 1.7 hrs. (Turbo CX-50 with i-stop) & Labor Hours XXWCDARX & 1.6 hrs. (Non-Turbo CX-50 without i-stop) RENTAL CAR INFORMATION Rental expenses exceeding the two-day limit or over the per day limit set by Mazda Warranty policy will require prior Warranty Department Authorization prior to giving the rental to the customer regardless of the reason. Please refer to the Mazda Rental Car Reimbursement Program policy in the Mazda Warranty Policies and Procedures Manual. Mazda recommends the usage of the MCVP loaner vehicle when available. If all MCVP loaner vehicles are in use and unavailable, and the customer needs a rental car, then use your local rental facility and offer a rental car. Be sure that every effort is made to repair the car within one business day or less, so the next customer can receive the same experience. Rental expenses exceeding the two-day limit will require prior Warranty Department Authorization, as outlined in the Mazda Rental Car Reimbursement Program policy. Page 2 of 3 Rental Car Warranty Claim Information MCVP Vehicle Preferred Warranty Tvoe Code Svmotom Code Damae:e Code Part Number Main Cause Part Quantity Labor Ooeration Code Labor Hours N/A Sublet – Rental Car Sublet Invoice MCVP does not require claim Number submission Sublet Type Code Sublet Amount Sublet Text PARTS AND WARRANTY INFORMATION Recall Campaign 5823D Rental Agency Vehicle A 99 99 5555-58-23DR 0 MM024XRX 0 Number from Rental Invoice or Dealer Purchase Order Enter “Z9″ ( other) Up to $30.00 per day for the number of days customer had rental car Number of days rental car was supplied to customer Rental expenses exceeding the two-day limit will require prior Warranty Department Authorization, as outlined in the Mazda Rental Car Reimbursement Program policy. Page 3 of 3
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-275 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mazda North American Operations Submission Date : APR 26, 2023 NHTSA Recall No. : 23V-275 Manufacturer Recall No. : 5823D Manufacturer Information : Manufacturer Name : Mazda North American Operations Address : 1025 Connecticut Avenue, NW Suite 910 Washington DC 20036 Company phone : 800-222-5500 Population : Number of potentially involved : 2,410 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2022-2023 MAZDA CX-30 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : – Recall population determined by the production record of vehicles which may have the subject ABS Hydraulic Control Unit installed. – Vehicles not included in the recall were not equipped with subject ABS Hydraulic Control Unit. The following is the affected number of vehicles by MY/Make/Model: MY2022-2023 Mazda CX-30 built at Mazda de Mexico Vehicle Operation (“MMVO”), USA: 2401 units. Production Dates : NOV 28, 2022 – DEC 15, 2022 VIN Range 1 : Begin : 3MVDMBAM0PM514861 End : 3MVDMBEY2PM519945 ✔ Not sequential Vehicle 2 : 2023-2023 MAZDA CX-50 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : – Recall population determined by the production record of vehicles which may have the subject ABS Hydraulic Control Unit installed. – Vehicles not included in the recall were not equipped with subject ABS Hydraulic Control Unit. The following is the affected number of vehicles by MY/Make/Model: MY2023 Mazda CX-50 built at Mazda Toyota Manufacturing (”MTM”), USA : 9 units. Production Dates : DEC 03, 2022 – DEC 07, 2022 VIN Range 1 : Begin : 7MMVABXY6PN128069 End : 7MMVABCM2PN128783 ✔ Not sequential Part 573 Safety Recall Report 23V-275 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : Brake pedal travel length may increase due to internal damage in the ABS Hydraulic Control Unit. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An increased brake pedal travel length while stopping the vehicle may cause a feeling of reduced braking ability, increasing the risk of a crash. Description of the Cause : Due to an improper manufacturing process, the ABS Hydraulic Control Unit (“HCU”) may have been damaged internally during assembly. As a result, brake pedal travel distance may increase while depressing the pedal. Identification of Any Warning that can Occur : There is no warning preceding the occurrence of this defect. Involved Components : Component Name 1 : Unit, Hydraulic – ABS Component Description : ABS Hydraulic Control Unit Component Part Number : DGJ1/VA40-437A0 Supplier Identification : Component Manufacturer Name : Continental Automotive Address : One Continental Drive Auburn Hills Michigan 48326-1581 Country : United States Chronology : December 8, 2022: Mazda de Mexico Vehicle Operation (“MMVO”) received a part collection request from the supplier due to a concern detected in the manufacturing process for HCUs used in CX-30 vehicles. December 9, 2022~March 2, 2023: MMVO investigated the concern to determine if any CX-30 vehicles may have received an affected part. March 3, 2023~April 12, 2023: Mazda identified a CX-50 vehicle in the field which received an affected part. Further investigation was conducted to determine if additional CX-50 vehicles may have received an affected part. Additionally, Mazda finalized the affected population. April 13, 2023: Mazda held a Quality Audit Committee meeting to review all available information to date and Part 573 Safety Recall Report 23V-275 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 determined to conduct a proactive field action on certain MY 2023 CX-30 and CX-50 vehicles. April 26, 2023: Mazda is amending this P573 report to provide the following summary – Mazda is not aware of any warranty claims or field reports related to this concern. Mazda is not aware of any reports of accident or injury related to this concern. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to an authorized Mazda dealer. Dealers will inspect vehicles and replace affected HCUs with a new, improved part. There will be no charge for this service to vehicle owners. A reimbursement program will not be offered as subject vehicles are under new vehicle warranty coverage. How Remedy Component Differs from Recalled Component : The remedy components were assembled using an improved manufacturing process which eliminates the possibility of sustaining internal damage. Recalled Parts name: Unit, Hydraulic – ABS Part number: DGJ1/VA40-437A0 Identify How/When Recall Condition was Corrected in Production : Improved ABS Hydraulic Control Units were installed in vehicles at both MMVO and MTM assembly plants starting on December 16, 2022. Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on or before 4/21/2023. Mailing of owner notification letters is expected to be completed on or before 6/17/2023. Planned Dealer Notification Date : APR 21, 2023 – APR 21, 2023 Planned Owner Notification Date : JUN 17, 2023 – JUN 17, 2023 * NR – Not Reported
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