Safety Recall 5923F – 2024 Mazda CX-90 Suspension & Steering Insufficient Bolt Torque

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June 15, 2023 NHTSA CAMPAIGN NUMBER: 23V429000

Loss of Vehicle Control

A loss of vehicle control increases the risk of a crash.

 

NHTSA Campaign Number: 23V429

Manufacturer Mazda North American Operations

Components STEERING, SUSPENSION

Potential Number of Units Affected 18

 

Summary

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.

 

Remedy

Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters are expected to be mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda’s number for this recall is 5923F.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Mazda has a Recall

 


CONDITION OF CONCERN

On the subject CX-90 vehicles, certain bolts for the steering intermediate shaft, front ABS wheel speed sensor harnesses or front upper control arms may not have been torqued to proper specification during quality checking activity of assembled vehicles. If that is the case, one or more of these components may loosen or separate while driving and cause a loss of ability to control the vehicle, increasing the risk of a crash.

 


Chronology :

May 28, 2023: On this date, Mazda Motor Corporation received two similar field reports from the Japan market about vehicles which experienced a separation of the front upper control arm and steering knuckle. Mazda examined manufacturing records at the vehicle assembly plant and found that both vehicles had several components replaced during quality check activities after initial assembly.

May 29, 2023: Mazda began verifying the fastening torque record for other components which were replaced during quality check activities at the assembly plant, to determine if any other components may not have been torqued to proper specification.

June 2, 2023: Mazda began identifying all potentially affected vehicles.

June 13, 2023: Mazda held a Quality Audit Committee meeting to review all available information to date and decided to conduct a proactive field action on certain MY 2024 CX-90 vehicles.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
MAZDA CX-90 2024

 


5 Associated Documents

Defect Notice 573 Report

RCLRPT-23V429-5791.PDF 216.743KB

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Recall Acknowledgement

RCAK-23V429-6290.pdf 645.306KB

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Remedy Instructions and TSB

RCRIT-23V429-1190.pdf 932.175KB

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Manufacturer Notices(to Dealers,etc)

RCMN-23V429-8626.pdf 344.09KB

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Parts and Warranty Information

RMISC-23V429-9575.pdf 552.592KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V429&docType=RCL

 


 

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Last update on 2024-02-22 / Affiliate links / Images from Amazon Product Advertising API

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