Rust on Liftgate Opening – 2013-2016 Mazda CX-5 |

Subject:

RUST ON LIFTGATE OPENING

Bulletin No: 09-039/15

Last Issued: 10/07/2015

APPLICABLE

2013-2016 CX-5 vehicles with VINs lower than (produced before June 7, 2015)

DESCRIPTION

Some vehicles may exhibit rust (A) on the liftgate opening around the left and/or right side stopper (B). The paint in this area may be thinner than normal due to production variances.

The production process has been improved to eliminate this concern.

Customers having this concern should have their vehicle repaired using the following repair procedure.

REPAIR PROCEDURE

Verify the customer concern.
Repair the rust/blister damage using normal body shop repainting procedures.

NOTE: The area of possible thin paint is shown below (A).

Install a new protective film over the stopper area after the paint has fully dried.
Verify the repair.

PART(S) INFORMATION

Description		Qty.	Notes	Part Number
Protective Film		2		G043-62-864A

WARRANTY INFORMATION

NOTE:

This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
This repair will be covered under Mazda’s “New Vehicle Limited Warranty” or “Paint and Surface Corrosion Limited Warranty” term, whichever is applicable to the vehicle in repair.
Additional diagnostic time cannot be claimed for this repair.
Distributor’s authorization is required prior to performing the repair exceeding the cost specified by Prior-Approval Policy.

Warranty Type
Symptom Code	53 (Rust)
Damage Code	9Y (Rust)
Location Code	RER (Rear Side)
Part Number Main Cause	7777-SP-K41
Quantity
Operation Number / Labor Hours:	Repair is performed by in-house body shop XXL6TXPT / Actual Time
Sublet:	Repair is performed by an independent body shop Actual Repair Cost with Sublet Code “A2”