Rust on Liftgate Opening – 2013-2016 Mazda CX-5

Subject:

RUST ON LIFTGATE OPENING

Bulletin No: 09-039/15
Last Issued: 10/07/2015

 

APPLICABLE

2013-2016 CX-5 vehicles with VINs lower than  (produced before June 7, 2015)

 

DESCRIPTION

Some vehicles may exhibit rust (A) on the liftgate opening around the left and/or right side stopper (B). The paint in this area may be thinner than normal due to production variances.

rust (A) on the liflgate

 

The production process has been improved to eliminate this concern.

Customers having this concern should have their vehicle repaired using the following repair procedure.

 

REPAIR PROCEDURE

  1. Verify the customer concern.
  2. Repair the rust/blister damage using normal body shop repainting procedures.

NOTE: The area of possible thin paint is shown below (A).

Repair the rust/blister damage

 

  1. Install a new protective film over the stopper area after the paint has fully dried.
  2. Verify the repair.

 

PART(S) INFORMATION

Description Qty. Notes Part Number
Protective Film 2 G043-62-864A

 

WARRANTY INFORMATION

NOTE:

  • This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
  • This repair will be covered under Mazda’s “New Vehicle Limited Warranty” or “Paint and Surface Corrosion Limited Warranty” term, whichever is applicable to the vehicle in repair.
  • Additional diagnostic time cannot be claimed for this repair.
  • Distributor’s authorization is required prior to performing the repair exceeding the cost specified by Prior-Approval Policy.
Warranty Type
Symptom Code 53 (Rust)
Damage Code 9Y (Rust)
Location Code RER (Rear Side)
Part Number Main Cause 7777-SP-K41
Quantity
Operation Number / Labor Hours: Repair is performed by in-house body shop

XXL6TXPT / Actual Time

Sublet: Repair is performed by an independent body shop Actual Repair Cost with Sublet Code “A2”

NOTE: Submit G043-62-864A (Protective Film) (Qty. = 1 or 2) as related part.


09-039/15

10/07/2015

https://www.nhtsa.gov/recalls?nhtsaId=10105520

https://static.nhtsa.gov/odi/tsbs/2015/SB-10105520-2532.pdf

Download (PDF, 235KB)


 

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