Audio / Infotainment System Service Information – 2004-2016 Mazda

Subject:

AUDIO / INFOTAINMENT SYSTEM SERVICE INFORMATION

Bulletin No: 09-030/15
Last Issued: 08/07/2015

 

BULLETIN NOTE

  • This bulletin supersedes the previous bulletins 09-028/12 issued on 10/19/2012, 08/10/12 and 07/27/12, 09-022/11 issued on 09/01/2011 and 09-074/09 issued on 11/13/2009. The APPLICABLE  and DESCRIPTION have been revised.
  • Changes are noted below in Red beside the change bar.

 

APPLICABLE MODEL(S)/VINS

2011-2015 Mazda22004-2016 Mazda62007-2012 CX-72004-2011 RX-8
2004-2016 Mazda32016 CX-32007-2016 CX-92004-2006, 2008-2011 Tribute
2006-2010, 2012-2015 Mazda52013-2016 CX-52006-2016 MX-52004-2006 MPV

 

DESCRIPTION

MazdaeBay logo infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange.

Refer to DAG Exchange Central (MXConnect>Parts and Accessories>Parts>Programs>Exchange Central) for component availability, source of technical support and prior authorization requirement.

NOTE: Always check for a TSB that may modify or eliminate prior authorization for a specific symptom for a given component.

 

TECHNICAL SUPPORT

The MazdaeBay logo Technical Hotline provides support for most components. Some limited components require authorization from the vendor for warranty exchange. Refer to DAG Exchange Central for the most current support information.

NOTE:

  • For in-stock vehicles, dealers will be directed to order new parts. Only in-stock vehicles require installation of a new components and DSM authorization. Contact the Dealer Assistance Group.
  • Refer to Section 3 of the MazdaeBay logo Warranty Policies & Procedures Manual and any current warranty bulletins for parts exchange procedures. Failure to follow the proper warranty procedures may result in a warranty debit.
  • Some components are available as exchange for warranty repairs and some are available as exchange for out of warranty repairs. Contact the supplier for prices and availability.

09-030/15

08/07/2015

https://www.nhtsa.gov/recalls?nhtsaId=10105481
https://static.nhtsa.gov/odi/tsbs/2015/SB-10105481-2532.pdf

 


 

SaleBestseller No. 1
Navigation SD Card KR9D66EZ1B – Offline GPS with HUD Support, Compatible with 2025-2026 Mazda 3/CX-30/CX-50/CX-70, 2024-2026 MX-5, 2026 CX-90, USA/CAN/MEX Maps
  • 【Reliable Offline GPS Navigation】: Enable built-in offline navigation for the United States, Canada, and Mexico directly through your vehicle’s factory infotainment system. Ideal for road trips, tunnels, mountain highways, rural areas, and locations with weak cell coverage. Designed as a dependable backup navigation solution alongside CarPlay or smartphone apps
  • 【Compatible MazdaeBay logo Models】: Compatible with select MazdaeBay logo vehicles equipped with the factory Mazda Connect system and SD card slot: CX-30 (2025–2026), MazdaeBay logo 3 (2025–2026), CX-50 (2025–2026), CX-70 (2025–2026), MX-5 (2024–2026), CX-90 (2026)
  • 【VIN Compatibility Assistance & Free exchange Support】: Not sure which navigation card your vehicle requires? Message us with your VIN for compatibility verification before purchase. Ordered the wrong model? If a compatible model is available, we offer a one-time free exchange within 2 months of purchase
  • 【Simple Plug-and-Play Activation】: No dealer visit or complicated setup required. Insert the SD card into the vehicle’s SD slot with the engine off, then restart the vehicle to activate factory navigation automatically
  • 【Factory Navigation Features & HUD Support】: Works directly through your vehicle’s factory infotainment system for a clean OEM-style navigation experience without extra screens or phone mounts. Supports voice-guided navigation and HUD features on compatible vehicles
Bestseller No. 2
Forccord Latest Version Navigation SD Card Fits for Mazda 2014-2018 - 3, 2016-2024 - Mazda 6/CX-3/MX-5, 2016-2020 - CX-5/CX-9 Car GPS Navigation System for USA/Canada/Mexico
  • 【Compatible Vehicles】The Navigation SD Card Compatible with MazdaeBay logo 2014-2018 - 3, 2016-2024 - MazdaeBay logo 6/CX-3/MX-5, 2016-2020 - CX-5/CX-9. For more car models, please carefully see product description
  • 【Latest Navigation】The SD card is used to store video data for automotive navigation, including maps & road info. It's updated with the latest map database, covering the newest expanded coverage of hundreds of cities, counties, and metropolitan areas in all 50 U.S. states, Puerto Rico, and Canada.(Note:Only for SYNC systems using SD card navigation)
  • 【Built in High-end Chip】The Ford Navigation SD card is comprised of high-end chip. It boasts 32GB of memory and high-speed data processing capabilities, making it resistant to burnout or damage during use
  • 【Easy to Install】First, turn off the vehicle to ensure no current is flowing. Next, locate the SD card slot and insert the new navigation SD card into the slot until you hear a click, indicating completion of installation. (The slot is spring type. Don't forcibly pull out the SD card without fully inserting it, as this may easily damage the chip)
  • 【Order with Confidence】Please verify the vehicle model and dimensions prior to placing your order. Should you have any inquiries, do not hesitate to reach out to us, and we will respond to you as promptly as possible
SaleBestseller No. 3
Navigation SD Card BHP166EZ1U – Offline GPS Map, Plug & Play, HUD Support, Compatible with 2016-2020 CX-5 CX-9, 2014-2018 3, 2016-2023 6 CX-3 MX-5, USA/CAN/MEX
  • 【Ditch Your Phone — Built-In Navigation on Your Dash】: No cell signal? No problem. This SD card loads offline maps for the USA, Canada, and Mexico directly onto your factory screen—ideal for road trips, remote areas, and everyday driving. Enjoy a clean, integrated navigation experience without relying on your phone or mobile data
  • 【Plug & Play — Works Even If Navigation Was Never Activated】: Insert the card into your SD slot (engine off → start the car → navigation loads automatically). Activates built-in navigation on compatible vehicles—even if it was never previously used, as long as your vehicle is equipped with a navigation-ready system (SD slot required). No coding, no dealer visit, no complex setup
  • 【Drive Smarter — HUD & Voice Command Support】: On supported models, turn-by-turn directions can be displayed on your Head-Up Display (HUD), and destinations can be entered using voice commands for hands-free operation. Speed limit information may also be shown depending on your vehicle system. *Features depend on factory-equipped hardware
  • 【Wide Vehicle Compatibility — Please Check Details Carefully Compatible with】: CX-5, CX-9 (2016–2020)(Connect System 1 Only, 7.5–8.5” Display); MazdaeBay logo 3 (2014–2018); CX-3, MazdaeBay logo 6, MX-5 (2016–2023). Not sure? Send us your VIN—we’ll help confirm before purchase
  • 【Ready to Use — Fully Integrated Driving Experience】: Comes with preloaded map data and works directly within your vehicle’s infotainment system—no downloads, no apps, no phone connection required. Enjoy a clean, built-in navigation experience without cables or extra devices. Map data is preloaded on the card and does not support user updates. Newer versions require a new card
Bestseller No. 4
12.3" Upgrade Car Radio for Mazda CX5 CX-5 CX8 CX-8 2017-2021, 8Core 4+64GB 2K Touch Screen Built-in Car-Play Android Auto/GPS Navigation/SWC/DSP/AM/FM
  • APPLICABLE CAR MODELS: The 12.3 inches Android Car Stereo Radio is suitable for MazdaeBay logo CX5 CX-5 CX8 CX-8 2017-2021. Please send us photo of the dashboad and the back ot OEM radio to us to check if this radio can be worked with your car or not. Otherwise it may cannot be fitted for your car.
  • FAST RESPONSE:Android OS, UIS8581 Octa Core CPU(Real 8Core not 4core) , 4GB RAM & 64GB ROM with 2400x900 high resolution capacitive 2K touch screen offer you a faster, smoother and clear visual experience. Snappy and responsive, just like on an IOS device
  • BUILT-IN Car-play & Android Auto: Rongji Android car stereo built in Car-play and Android Auto. It keeps you up with useful features including an incredibly intuitive way to access calls, music. Make your driving easier, safer and turn every journey into a pleasant experience
  • BT & FM/AM RADIO: Indash android car stereo with BT support hands-free calling, Phone book calling records download, audio stream music. Built-in microphone, making your call more clear. Radio with high-quality stereo, which can search channels in full-automatic ways, semiautomatic way and accurate adjustment way
  • WIFI & CAR GPS NAVIGATION: You can connect car stereo with home WiFi or hot spot on phone. Car stereo very convenient to download APPs such as Map APP and so on. After connected wifi, in Navigation app, you can download free map of any country you need (via menu - download map) for offline navigation
Bestseller No. 5
2026 Navigation SD Card Supports HUD Display for CX-5 2016-2020, 3 2014-2018,6 2016-2023, CX-9 2016-2020,CX-3 2016-2023 USA/Canada/Mexico GPS Map Card, Plug & Play, Easy Installation
  • IMPORTANT NOTICE Only supports Connect System 1 with 7.5–8.5 inch displays. Not compatible with Connect System 2 or vehicles with 10.25 inch screens.
  • Offline Maps for USA, Canada & Mexico + Millions of POIs. Covers North America with detailed offline maps for the U.S., Canada, and Mexico. Includes millions of points of interest such as gas stations, hotels, restaurants, and more. No signal needed—enjoy reliable navigation anytime.
  • HUD Navigation Support for Safer Driving Turn-by-turn directions can be displayed on compatible Head-Up Displays (HUD), helping you keep your eyes on the road. Note: Requires factory-installed HUD. This SD card does not add HUD hardware.
  • Wide Vehicle Compatibility Compatible with select vehicles equipped with factory Connect System: CX-5 (2016–2020), CX-9 (2016–2020), 3 (2014–2018), 6 (2016–2023), CX-3 (2016–2021), MX-5 (2016–2023). Please confirm your vehicle model and year before purchase.
  • OEM-Style Integration Works seamlessly with your vehicle’s original system. Navigation is shown on the built-in screen and controlled via the factory multimedia knob—no phone needed. Designed to match the original in-car experience.

Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API


 

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