Subject:

AUDIO PANEL EDGES ARE WRINKLED / PEELING

Bulletin No: 09-026/16

Last Issued: 04/25/2016

APPLICABLE MODEL(S)/VINS

2016 CX-5 vehicles with VINs lower than JM3KE******779769 (produced before February 15, 2016)

DESCRIPTION

Some customers may notice that the audio panel (or center panel) is wrinkled or peeling at the edges, causing a poor appearance concern.

Protective tape has been added to the audio panel to eliminate this concern.

Customers having this concern should have their vehicle repaired using the following repair procedure.

Verify the customer concern.
Replace the audio panel with a modified part according to the instructions on MS3 online or the Workshop Manual (section 09-17 CENTER PANEL REMOVAL/INSTALLATION).
Verify the repair.

Description	Qty.	Notes	Part Number
Panel, Audio	1	—	KA0G-55-230C-02

NOTE:

This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
This repair will be covered under Mazda’s New Vehicle Limited Warranty term.
Additional diagnostic time cannot be claimed for this repair.

Warranty Type	A
Symptom Code	87
Damage Code	9B
Part Number Main Cause	KA0G-55-230C-02
Quantity	1
Operation Number / Labor Hours:	XXM16XRX / 0.3 Hrs.

09-026/16

04/25/2016

https://www.nhtsa.gov/recalls?nhtsaId=10093182

https://static.nhtsa.gov/odi/tsbs/2016/SB-10093182-6903.pdf

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