MULTI-MODEL – FUEL GAUGE SHOWS EMPTY AND/OR DISTANCE TO EMPTY INDICATES “0” WITH FUEL REMAINING
APPLICABLE MODEL(S)/VINS
2013-2015 CX-5
2014-2015 Mazda3 vehicles with VINs lower than JM1BM******230374 (produced before September 1, 2014)
2014-2015 Mazda6
Fuel gauge shows empty and/or the distance-to-empty on the multi-information display (MID) indicates “0” with a certain amount of fuel remaining in the tank.
This may be a normal operation of the fail-safe function:
- If foreign material (contained in a poor-quality fuel) adheres to the fuel gauge sender unit, the fail-safe function initiates by forcing the fuel gauge and the distance-to-empty to indicate “zero fuel amount”.
- Immediately after the foreign material is dislodged by shaking of the fuel during driving or refueling, the fuel gauge will return to a normal reading, but the distance-to-empty will continue to read “0” until the next refueling of 3 US gallons (10 liters) or more.
To correct the problem the following change has been made:
- There is no mass-production change to prevent adhesion of foreign material to the fuel gauge sender unit. So the fact remains unchanged that the fuel gauge and the distance-to-empty indicate “zero fuel amount” when foreign material adheres to the fuel gauge sender unit, and the fail-safe function initiates.
- To equalize the recovery timing from the fail-safe mode, the logic has been changed so that the distance-to-empty recovers from “0” to a normal reading immediately after the foreign material is dislodged (at the same time as the fuel gauge).
REPAIR PROCEDURE
- Explain the following to the customer:
- This is a normal operation of the fail safe function and not a malfunction, and that adhesion of foreign materials is an accidental occurrence with an extremely low recurrence rate.
- If this occurs, rely on the fuel gauge instead of the distance-to-empty until the next fill up of 3 US gallons (10 liters) or more.
- Disconnect and reconnect the negative battery cable.
- QUALITY ASSURED
- Reduces: rough idle, engine surge, hesitation, and spark plus fouling
- 20 oz. bottle.
- Improves: cold start performance, and fuel stability for up to one year
Last update on 2026-06-16 / Affiliate links / Images from Amazon Product Advertising API
- DEEP FUEL SYSTEM CLEANING - Cleans the entire fuel system (injectors, carburetor passageways, intake valves, and chamber areas) to help restore power, MPG, and throttle response.
- FUEL ADDITIVE FOR GASOLINE AND DIESEL ENGINES - Breaks down fuel residues and varnish for smoother idling and cleaner combustion in gasoline and diesel engines.
- OIL TREATMENT FOR ENGINE CLEANING - Cleans sludge and deposits that can restrict oil flow and lubrication in motor oil crankcases, helping support longer engine life in car and truck engines.
- FUEL STABILIZER - Keeps gas or diesel fresh for up to 2 years. Ideal as a fuel stabilizer and gas stabilizer for stored cars, motorcycles, and generators.
- SAFE FOR ALL ENGINES & FUELS - Compatible with all gasoline and diesel fuels and blends, including E10 and E85. Trusted for use as a gasoline and diesel fuel additive.
Last update on 2026-06-17 / Affiliate links / Images from Amazon Product Advertising API
- The world’s #1 fuel additive for both gasoline and diesel engines
- A great tune-up in a bottle – treats gasoline, diesel fuel and increases MPG
- Cleans and lubricates the fuel system, including fuel injectors, carburetor and combustion chamber
- Improves fuel economy by burning excess exhaust emissions
- Increases power and acceleration by improving fuel flow and reducing deposit buildup
Last update on 2026-06-16 / Affiliate links / Images from Amazon Product Advertising API
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