| Subject:
LIFTGATE HARD TO LATCH IN COLD TEMPERATURES BELOW FREEZING | Bulletin No: 09-044/16 |
| Last Issued: 07/14/2016 |
BULLETIN NOTE
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red beside the change bars.
| Previously Issued TSBs: | Date(s) Issued |
| 09-020/15 | 05/25/16 |
APPLICABLE MODEL(S)/VINS
2014-15 Mazda3 vehicles (Japan built) with VINs JM1BM******124519 – 262282 (produced between October 1, 2013 and February 28, 2015)
2014-16 Mazda3 vehicles (Mexico built) with VINs 3MZBM******100001 – 249417 (produced between December 1, 2013 and August 12, 2015)
2014-16 CX-5 vehicles with VINs JM3KE******398378 – 639309 (produced between October 1, 2013 and February 28, 2015)
DESCRIPTION
Some vehicles may exhibit a condition in extremely cold temperatures (below freezing) where the hatchback will not latch (half latch) when closing. This is caused by the stopper rubber, a component of the liftgate latch and lock actuator (A), hardening when the temperature drops below freezing. The stopper rubber has now been improved to eliminate this concern.
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
- Verify customer concern.
- Replace the liftgate latch and lock actuator with a modified one. Refer to MS3 online instructions or Workshop Manual section 09-14.
- For Mazda3: LIFTGATE LATCH AND LOCK ACTUATOR REMOVAL/INSTALLATION.
- For CX-5: LIFTGATE LATCH AND LOCK ACTUATOR REMOVAL/INSTALLATION.
- Verify repair.
PART(S) INFORMATION
| Description | Qty. | Notes | Part Number |
| Liftgate latch and lock actuator | 1 | Mazda3 and CX-5 (Japan built) | G33M-62-310A
No products found. |
| or later | |||
| Liftgate latch and lock actuator | 1 | Mazda3 (Mexico built) | BJT6-62-310 |
WARRANTY INFORMATION
NOTE:
- This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
- This repair will be covered under Mazda
’s New Vehicle Limited Warranty. - Additional diagnostic time cannot be claimed for this repair.
| Warranty Type | A |
| Symptom Code | 42 |
| Damage Code | 9B |
| Part Number Main Cause | G33M-62-310* / BJT6-62-310 |
| Qty. | 1 |
| Operation Number / Labor Hours: | XXL4GXRX / 0.3 Hrs. |
09-044/16
09-020/15
05/25/2015
SaleBestseller No. 1
CRC Power Lube High Performance Industrial Lubricant Spray w/PTFE - 11 oz
- QD ELECTRONICS CLEANER: A precise cleaner made from petroleum distillate and alcohol that is fast evaporating and leaves no residue.
- HIGH PERFORMANCE LUBRICANT: Best for high-load applications needing extra pressure resistance
- APPLICATIONS: QD Electronic Cleaner is ideal for use on computer components; circuit breakers; circuits; coin mechanisms; contacts; flux removal; sockets; lighting; plastics; nylon; plugs; relay switches; PVC; and more!
- PRODUCT SPECIFICATIONS: QD Electronic Cleaner is available in a 11 wt. oz. aerosol can.
- PRODUCT SPECIFICATIONS: This product is available in a 11 wt oz aerosol can.
SaleBestseller No. 2
![WD-40 Specialist Dry Lube, Long-Lasting, New Bigger Can, 12.1 OZ [1-Pack]](https://m.media-amazon.com/images/I/31LP2IokodL._SL160_.jpg "Liftgate Hard to Latch in Cold Temperatures - 2014-2016 Mazda 5")
WD-40 Specialist Dry Lube, Long-Lasting, New Bigger Can, 12.1 OZ [1-Pack]
- LONG-LASTING DRY LUBRICANT: Dries fast to a clean, dry film that resists dirt and dust for mess-free performance.
- MAINTAINS LOCKS & PRECISION PARTS: Ideal lock lubricant for door locks, window tracks, slides, and small mechanisms requiring clean lubrication.
- REDUCES FRICTION & WEAR: Provides superior friction reduction on blades, bits, rollers, hinges, and moving machinery components.
- LONG-LASTING CORROSION PROTECTION: Delivers durable corrosion protection to help prevent rust and extend the lifetime of tools and equipment.
- BUILT FOR MACHINERY LUBRICATION: Designed for machinery lubrication on conveyor belts, table saws, lathes, power tools, and shop equipment.
Bestseller No. 3
WEICON PTFE-Spray | 13.5 oz / 400 ml | Dry Film Lubricant | Grease-Free | Adheres to All Metal, Plastic and Wooden Surfaces | Heat-Resitance -292°F to +482°F | Silicone Free | Industrial Grade
- APPLICATION - Grease-free dry lubricant with simultaneous non-stick effect based on PTFE. The spray adheres to all metal, plastic and wood surfaces.
- FIELDS OF APPLICATION - The lubricant is mostly used as a permanent lubricant (for rails, hinges, etc.), but also as a water-repellent coating for cork and paper seals.
- CHARACTERISTICS - The grease-free PFTE dry lubricant coating is dirt, dust and water repellent and resistant to oil, grease and many chemicals.
- DETAILS - Odour: Almost odourless; Colour: White; Temperature-resistant: -180 to +250°C; Storage stability: 24 months; Other: Grease-free, non-stick, oil, grease, dirt, water repellent
- QUALITY - German Quality - The PFTE Spray meets the highest quality requirements in compliance with physical, safety, toxicological and ecological regulations.
SaleBestseller No. 4
3-IN-ONE RVcare Window & Track Dry Lube with SMART STRAW SPRAYS 2 WAYS, 10 OZ
- Quick-drying formula leaves a clear, protective lubricating film to reduce friction, without attracting dirt and debris into the tracks
- Provides long-lasting corrosion protection against the elements, helping to prevent future repairs
- Safe to use on most materials, including vinyl and plastic (except clear polycarbonate and polystyrene)
- Helps keep your RV windows and doors sliding smoothly and silently
- Permanent SMART STRAW SPRAYS 2 WAYS nozzle offers more control. Spray or stream and Never Lose the Straw Again
Bestseller No. 5
B'laster 6-16-TDL Advanced Dry Lube with Teflon, 9.3 oz., Pack of 6
- NO RESIDUE, NO MESS – Dry film formula leaves no oily residue and won't attract dust or dirt - clean, long-lasting lubrication that protects surfaces and enhances performance
- SAFE ON PLASTIC & RUBBER – Advanced dry lube spray is safe for use on most plastics, rubber, and metal - ideal for locks and latches, hinges, cables, window and door tracks, and conveyor beltsSAFE ON PLASTIC & RUBBER – Advanced dry lube spray is safe for use on most plastics, rubber, and metal - ideal for locks and latches, hinges, cables, window and door tracks, and conveyor belts
- REDUCES FRICTION & WEAR – Dry lubricant spray can formula with dry graphite lubricant-like performance - reduces friction, extends moving part life, and protects locks, cables, and power tools
- DRY BIKE CHAIN LUBE & TREADMILL USE – Spray lubricant for dry bike chain lube applications, silicone lubricant for treadmill belts, saw blades, woodworking tools, and drawer slides
- WORK IT LIKE A PRO – Built for dependable performance, 50-state VOC compliant, and trusted by professionals and DIYers alike to handle real-world jobs with confidence.
This product presentation was made with AAWP plugin.