| Subject:
CRACKS AROUND EDGE OF ACTIVE DRIVING DISPLAY (LOOKS FUZZY) | Bulletin No: 09-020/16 |
| Last Issued: 03/29/2016 |
BULLETIN NOTE
This bulletin supersedes the previously issued bulletin(s) listed below: The changes are noted in Red beside the change bars.
| Previously issued TSBs: | Date issued: |
| 09-037/15 | 09/22/2015 |
APPLICABLE MODEL(S)/VINS
2016 Mazda2 Mexico built vehicles with VINs between 3MD DJ ****** 101111 to 103355 (produced from April 23, 2015 to September 29, 2015)
2015 Mazda3 Mexico built vehicles with VINs between 3MZ BM ****** 213930 to 260783 (produced from April 23, 2015 to September 29, 2015)
2015 Mazda3 Japan built vehicles with VINs between JM1 BM ****** 259983 to 275744 (produced from February 7, 2015 to May 27, 2015)
2016 Mazda6 vehicles with VINs lower than JM1 GJ ****** 411770 to 434008 (produced from February 7, 2015 to May 27, 2015)
2016 CX-3 vehicles with VINs lower than JM1 DK ****** 100037 to 103523 (produced from February 7, 2015 to May 27, 2015)
DESCRIPTION
Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display.
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
- Verify customer concern.
- Replace the Active Driving Display. Refer to MS3 online or Workshop Manual section 09-22:
- Mazda2 – ACTIVE DRIVING DISPLAY REMOVAL/INSTALLATION
- Mazda3 – ACTIVE DRIVING DISPLAY REMOVAL/INSTALLATION
- Mazda6 – ACTIVE DRIVING DISPLAY REMOVAL/INSTALLATION
- CX-3 – ACTIVE DRIVING DISPLAY REMOVAL/INSTALLATION
- Verify repair.
PART(S) INFORMATION
| Description | Qty. | Notes | Part Number |
| Multi-Meter Lens | 1 | Active Driving Display | BHR1-55-459 |
WARRANTY INFORMATION
NOTE:
- This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
- This repair will be covered under Mazda
โs New Vehicle Limited Warranty term. - Additional diagnostic time cannot be claimed for this repair.
| Mazda2, Mazda6, CX-3 | Mazda3 | |
| Warranty Type | A | A |
| Symptom Code | 88 | 88 |
| Damage Code | 9F | 9F |
| Part Number Main Cause | BHR1-55-459 | BHR1-55-459 |
| Quantity | 1 | 1 |
| Operation Number / Labor Hours: | XXL6RXRX / 0.3 Hrs. | XXL6RXRX / 0.4 Hrs. |
09-020/16
09-037/15
09/22/2015
- ใReliable Offline GPS Navigationใ: Enable built-in offline navigation for the United States, Canada, and Mexico directly through your vehicleโs factory infotainment system. Ideal for road trips, tunnels, mountain highways, rural areas, and locations with weak cell coverage. Designed as a dependable backup navigation solution alongside CarPlay or smartphone apps
- ใCompatible Mazda
Modelsใ: Compatible with select Mazda
vehicles equipped with the factory Mazda Connect system and SD card slot: CX-30 (2025โ2026), Mazda
3 (2025โ2026), CX-50 (2025โ2026), CX-70 (2025โ2026), MX-5 (2024โ2026), CX-90 (2026) - ใVIN Compatibility Assistance & Free exchange Supportใ: Not sure which navigation card your vehicle requires? Message us with your VIN for compatibility verification before purchase. Ordered the wrong model? If a compatible model is available, we offer a one-time free exchange within 2 months of purchase
- ใSimple Plug-and-Play Activationใ: No dealer visit or complicated setup required. Insert the SD card into the vehicleโs SD slot with the engine off, then restart the vehicle to activate factory navigation automatically
- ใFactory Navigation Features & HUD Supportใ: Works directly through your vehicleโs factory infotainment system for a clean OEM-style navigation experience without extra screens or phone mounts. Supports voice-guided navigation and HUD features on compatible vehicles
- ใDitch Your Phone โ Built-In Navigation on Your Dashใ: No cell signal? No problem. This SD card loads offline maps for the USA, Canada, and Mexico directly onto your factory screenโideal for road trips, remote areas, and everyday driving. Enjoy a clean, integrated navigation experience without relying on your phone or mobile data
- ใPlug & Play โ Works Even If Navigation Was Never Activatedใ: Insert the card into your SD slot (engine off โ start the car โ navigation loads automatically). Activates built-in navigation on compatible vehiclesโeven if it was never previously used, as long as your vehicle is equipped with a navigation-ready system (SD slot required). No coding, no dealer visit, no complex setup
- ใDrive Smarter โ HUD & Voice Command Supportใ: On supported models, turn-by-turn directions can be displayed on your Head-Up Display (HUD), and destinations can be entered using voice commands for hands-free operation. Speed limit information may also be shown depending on your vehicle system. *Features depend on factory-equipped hardware
- ใWide Vehicle Compatibility โ Please Check Details Carefully Compatible withใ: CX-5, CX-9 (2016โ2020)(Connect System 1 Only, 7.5โ8.5โ Display); Mazda
3 (2014โ2018); CX-3, Mazda
6, MX-5 (2016โ2023). Not sure? Send us your VINโweโll help confirm before purchase - ใReady to Use โ Fully Integrated Driving Experienceใ: Comes with preloaded map data and works directly within your vehicleโs infotainment systemโno downloads, no apps, no phone connection required. Enjoy a clean, built-in navigation experience without cables or extra devices. Map data is preloaded on the card and does not support user updates. Newer versions require a new card
- ๐บ๏ธ Latest North America Maps Coverage Includes updated maps for USA, Canada, and Mexico, ensuring reliable navigation across North America with the most current roads and points of interest.
- ๐ Wide M**da Vehicle Compatibility Perfectly compatible with 2014-2018 M**da 3; 2016-2023 M**da 6,2016-2023 CX-3, 2016-2023 MX-5 models for seamless navigation integration.
- ๐ฑ Specific CX-5 & CX-9 Requirements Fits 2016-2020 CX-5 and CX-9 models equipped with 7.5-8.5 inches display and Connect System 1 (please verify your display size before purchasing).
- ๐ง Genuine HERE Technologies Maps Features official HERE Technologies map data, providing accurate and reliable navigation with comprehensive coverage of North American regions.
- โ ๏ธ Important Compatibility Notice Please verify your vehicle's display size and system version before ordering. Does not work with models lacking Connect System 1 or with displays outside 7.5-8.5 inches range.
- North America GPS Map Coverage โ Preloaded navigation SD card with detailed road maps for the USA, Canada, and Mexico. Provides reliable turn-by-turn directions to help you reach your destination with confidence, even without an internet connection.
- Wide Mazda
Compatibility (Select 2024โ2026 Models) โ Compatible with select Mazda
CX-30, Mazda
3, CX-50, CX-70 (2025โ2026), MX-5 (2024โ2025), and CX-90 (2026) equipped with navigation-enabled systems. - Easy Plug & Play Installation โ Simply insert the navigation SD card into your vehicle's designated SD slot (often found in the center console or glove box) before starting the engine. No programming, no dealership visit, and no internet connection requiredโyour system is ready to use in minutes.
- Seamless System Integration & Smart Features โ Designed to integrate smoothly with your vehicleโs infotainment system, offering clear route guidance, speed limit display, and compatibility with Head-Up Display (HUD) and voice command functionality on supported models (When your vehicle is equipped with these features).
- Reliable Offline Navigation for Any Journey โ Navigate confidently without relying on cellular signal or mobile data. Ideal for road trips, remote areas, and as a dependable backup when smartphone GPS is unavailable.
- ใCompatible VehiclesใThe Navigation SD Card Compatible with Mazda
2014-2018 - 3, 2016-2024 - Mazda
6/CX-3/MX-5, 2016-2020 - CX-5/CX-9. For more car models, please carefully see product description - ใLatest NavigationใThe SD card is used to store video data for automotive navigation, including maps & road info. It's updated with the latest map database, covering the newest expanded coverage of hundreds of cities, counties, and metropolitan areas in all 50 U.S. states, Puerto Rico, and Canada.(Note:Only for SYNC systems using SD card navigation)
- ใBuilt in High-end ChipใThe Ford Navigation SD card is comprised of high-end chip. It boasts 32GB of memory and high-speed data processing capabilities, making it resistant to burnout or damage during use
- ใEasy to InstallใFirst, turn off the vehicle to ensure no current is flowing. Next, locate the SD card slot and insert the new navigation SD card into the slot until you hear a click, indicating completion of installation. (The slot is spring type. Don't forcibly pull out the SD card without fully inserting it, as this may easily damage the chip)
- ใOrder with ConfidenceใPlease verify the vehicle model and dimensions prior to placing your order. Should you have any inquiries, do not hesitate to reach out to us, and we will respond to you as promptly as possible
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