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SUMMARY:
Mazda North American Operations (Mazda
) is recalling certain model year 2014-2015 Mazda6 vehicles manufactured October 25, 2012, to October 10, 2014.
If the pressures of four of the tires on an affected vehicle gradually drop at the same time, the tire pressure monitoring system (TPMS) may not warn the driver of the drop in pressure.
As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) No. 138, “Tire Pressure Monitoring System.”
CONSEQUENCE:
A vehicle that is driven with under inflated tires may experience a sudden tire failure, increasing the risk of a crash.
REMEDY:
Mazda will notify owners, and dealers will update the TPMS software, free of charge.
The recall began on December 10, 2014.
Owners may contact Mazda customer service at 1-800-222-5500.
NOTES:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Mazda Has a Recall
TO: All Mazda Dealership General Managers, Service Managers, and Parts Managers
DATE: October 2014
SUBJECT: 2014-2015 Mazda6 Tire Pressure Monitoring System
Compliance Recall 8014J
Mazda Motor Corporation has decided that certain 2014-2015 Mazda6 vehicles, produced from October 25, 2012 through October 10, 2014, fail to conform to Federal Motor Vehicle Safety Standard No. 138, Tire Pressure Monitoring Systems.
Certain Mazda6 vehicles do not comply with the detection requirement specified in the Federal Motor Vehicle Safety Standard (FMVSS) No. 138; Tire Pressure Monitoring Systems. The FMVSS No. 138 requires that the tire pressure monitoring system (TPMS) must illuminate a low tire pressure warning telltale within 20 minutes after the inflation pressure in one or more of the vehicle’s tires, up to a total of four tires, is equal to or less than either the pressure 25 percent below the vehicle manufacturer’s recommended cold inflation pressure, or the pressure specified in this standard, whichever is higher. The subject Mazda6 vehicles may not satisfy this detection requirement if the inflation pressure of all four tires simultaneously and gradually drops by 25 percent.
On all subject vehicles, dealers are to reprogram the control software of TPMS within the dynamic stability control (DSC) unit with the modified calibration to satisfy the detection requirement
Owners of affected vehicles will be notified by first class mail beginning October 31, 2014.
Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
This package contains important information about Safety Recall 8014J:
Attachment I | Dealer Service information |
Attachment II | Repair Procedure |
Important Safety Notice: The National Traffic and Motor Vehicle Safety Act prohibits the delivery of any subject vehicle without performing the necessary repair for defects or failures. Failure to perform applicable recalls before delivery can result in extensive dealer fines and penalties from the Federal Government. Therefore, you must complete this recall for all affected vehicles in your inventory prior to delivery.
To help you effectively perform this recall, Mazda has developed the following resources:
- The attached service information and repair procedure are available on eMDCS and MS3 (Mazda
Service Support System) websites via MXConnect.
- For technical assistance, contact the Technical Assistance Hotline at (888) 832-8477, Option 3 for English speaking Hotline Specialist, Option 4 for Spanish speaking Hotline Specialist.
- For warranty questions, contact the Warranty Hotline at (877) 727-6626, Option 3.
- We recommend using the Recall Reminder Report #JS30R165-1 and Recall Reminder Labels available in Web Reporting to encourage customers to come in for the recall (with recall reminder postcards). Dealers may use such owner information for the sole purpose of conducting and performing this recall, and for no other purpose. Using it for marketing activities is strictly prohibited and could subject your dealership to serious fines. The information in the report is protected by state privacy and other applicable laws regarding disclosure of personal and/or confidential, restricted or blocked information. It is the dealer’s responsibility to protect the confidentiality of owner records and prevent the release of information to other parties.
Please make certain the appropriate personnel in your dealership are aware of these resources and are familiar with the details of this recall before responding to customer inquiries.
We apologize for any inconvenience this recall may cause you and your customers. Your understanding and support in carrying out this campaign is greatly appreciated.
Sincerely,
Satoshi Takahashi
Director, Technical Services Division
Mazda North American Operations
CONDITION OF CONCERN
Certain Mazda6 vehicles do not comply with the detection requirement specified in the Federal Motor Vehicle Safety Standard (FMVSS) No. 138; Tire Pressure Monitoring Systems. The FMVSS No. 138 requires that the tire pressure monitoring system (TPMS) must illuminate a low tire pressure warning telltale within 20 minutes after the inflation pressure in one or more of the vehicle’s tires, up to a total of four tires, is equal to or less than either the pressure 25 percent below the vehicle manufacturer’s recommended cold inflation pressure, or the pressure specified in this standard, whichever is higher.
The subject Mazda6 vehicles may not satisfy this detection requirement if the inflation pressure of all four tires simultaneously and gradually drops by 25 percent.
SUBJECT VEHICLES
Model | VIN Range | Build Date Range |
2014-2015 Mazda6 | JM1 GJ**** E1 100027 – 162747
JM1 GJ**** F1 162748 – 214212 | October 25, 2012 through
October 10, 2014 |
The asterisk symbol “*” can be any letter or number.
OWNER NOTIFICATION
Mazda will notify U.S. owners by first class mail beginning October 31, 2014.
PARTS INFORMATION
Description | Part Number | Quantity | Notes |
Campaign Label | 9999-95-065A-06 | 1=50 labels | Obtain in MStore (no charge) |
WARRANTY CLAIM PROCESSING INFORMATION
DSC unit reprogramming | |
Warranty Type | R |
Process Number | AE022A |
Symptom Code | 99 |
Damage Code | 99 |
Part Number Main Cause | 7777-SP-J71 |
Quantity | 0 |
Labor Operation Number | XXKAWBFX |
Labor Hours | 0.3 H |
RENTAL CAR INFORMATION
Mazda will authorize rental and service loaner vehicles on a limited basis. We are requesting dealer understanding and partnership regarding rental and loaner vehicle utilization. Please make every effort to utilize alternative transportation solutions in place of rental use. Rental is covered if customer has no alternative means of transportation.
Rental Car Warranty Claim Information
Please submit rentals on a separate claim problem number as follows:
Rental Agency Vehicle | Dealer Loaner Car Fleet Vehicle | |
Warranty Type Code | A | A |
Symptom Code | 99 | 99 |
Damage Code | 99 | 99 |
Part Number Main Cause | 5555-80-14JR | 5555-80-14JL |
Part Quantity | 0 | Number of days loaner car was used Mazda![]() |
Labor Operation Code | MM024XRX | MM024XRX |
Labor Hours | 0.0 | 0.0 |
Sublet – Rental Car | ||
Sublet Invoice Number | Number from Rental
Invoice or Dealer Purchase Order | |
Sublet Type Code | Enter “Z9” (other) | |
Sublet Amount | Up to $30.00 per day for the number of days customer had rental car | |
Sublet Text | Number of days rental car was supplied to customer |
Rental expenses exceeding the two-day limit will require prior DSM Authorization, as outlined in the Mazda Rental Car Reimbursement Program policy.
VERIFY THE VEHICLE NEEDS THE RECALL
- Verify the vehicle is within the following ranges:
Model | VIN Range | Build Date Range |
2014-2015 Mazda6 | JM1 GJ**** E1 100027 – 162747
JM1 GJ**** F1 162748 – 214212 | October 25, 2012 through
October 10, 2014 |
The asterisk symbol “*” can be any letter or number.
- If the vehicle is within the above ranges, go to Step 2.
- If the vehicle is not within the above ranges, Recall 8014J is not applicable. Return it to inventory or the customer
- Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect the vehicle for an Authorized Campaign Label RECALL 8014J attached to the vehicle’s hood or bulkhead.
eMDCS System – Warranty Vehicle Inquiry Results:
If eMDCS displays: | Campaign Label is: | Action to perform: |
RECALL 8014J | Present | Contact the Warranty Hotline at (877) 7276626, option 3, to update vehicle history. |
Not present | Proceed to “REPAIR PROCEDURE”. | |
RECALL 8014J CLOSED | Present | Return vehicle to inventory or customer. |
Not present | Complete a label and apply to vehicle’s hood or bulkhead. | |
RECALL 8014J is not displayed | Does not apply | Recall does not apply to this vehicle. Return vehicle to inventory or customer. |
REPAIR PROCEDURE
Please refer to Attachment II.
ATTACHMENT II
8014J
2014-2015 MAZDA6 – TIRE PRESSURE MONITORING SYSTEM COMPLIANCE RECALL
2009-2010 MAZDA6 SPIDERS SAFETY AND EISSION RECALL 6110K
A. VEHICLE INSPECTION PROCEDURE
- Verify that the vehicle is within one of the following VIN ranges:
Model | VIN Range | Production Date Range |
2014-2015 Mazda6 | JM1 GJ1**** E1 100027 – 162747 JM1 GJ1**** F1 162748 – 214212 | From October 25, 2012 through October 10, 2014 |
The asterisk symbol “*” can be any letter or number.
- If the vehicle is within one of the above VIN ranges, proceed to step 2.
- If the vehicle is not within one of the above VIN ranges, return the vehicle to the customer or inventory.
- Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for a Campaign Label 8014J attached to the vehicle’s hood or bulkhead. Refer to eMDCS System – Warranty Vehicle Inquiry Results table below.
NOTE: Verify Recall number as the vehicle may have multiple Recalls.
eMDCS System – Warranty Vehicle Inquiry Results
If eMDCS displays: | Campaign Label is: | Action to perform: |
8014J OPEN | Present | Contact the Warranty Hotline at (877) 727-6626 to update vehicle history. |
Not present | Proceed to “B. REPAIR PROCEDURE”. | |
8014J CLOSED | Present | Return vehicle to inventory or customer. |
Not present | Proceed to “C. CAMPAIGN LABEL INSTALLATION”. | |
8014J is not displayed | Does not apply | Recall does not apply to this vehicle. Return vehicle to inventory or customer. |
B. REPAIR PROCEDURE
- Reboot the IDS to clear memory before reprogramming.
- Using IDS 92.04 or later software, reprogram the ABS module to the latest calibration following the “Module Reprogramming” procedure.
- Select “Module Reprogramming”, then select “ABS”.
-
- The following screen will be displayed:
Click “YES” and follow the M-MDS instructions to reprogram the ABS module.
If the message “No later calibration is available on the system for this ABS” is displayed, the ABS module is already at the latest calibration. Programming is not needed. Process the Warranty Claim to close the recall, then proceed to C. CAMPAIGN LABEL INSTALLATION.
-
- After reprogramming, remove the session. Then, open a new session again and go to the “Log Viewer” screen on which the programmed file name is displayed as shown in figure. If the last two letters are “70”, the reprogramming has been successfully completed.
NOTE:
- After reprogramming, communication error related DTCs may be stored. This is a normal operation. Delete these DTCs.
Possible DTCs:
U0155:00-28 | EATC – Communication error with instrument cluster |
U2300:54-28 | EATC – Configuration error (data not received) |
U0155:00-08 | R_BCM – Communication error with instrument cluster |
U0100:00-28 | BSML – Communication error with PCM |
U0155:00-28 | BSML – Communication error with instrument cluster |
U0214:00-28 | BSML – Communication error with start stop unit |
U0100:00-28 | BSMR – Communication error with PCM |
U0155:00-28 | BSMR – Communication error with instrument cluster |
U0214:00-28 | BSMR – Communication error with PCM |
U0316:09-08 | SBS/MRCC – Error signal received from DSC HU/CM |
C0023:62-08 | ABS – Brake light/Brake switch |
- In some cases, the ABS warning light may illuminate and the engine will not shut off by onepress of the engine start/stop button. To correct this concern, disconnect the ABS/DSC 30A fuse for 10 seconds.
IMPORTANT INFORMATION FOR MODULE PROGRAMMING
- Always update the IDS tool first, then follow on-screen instructions to download the needed calibration file for ABS module reprogramming.
- It is not necessary to remove any fuses or relays during ABS module reprogramming when the IDS screen prompts you to do so. You may accidentally stop power to one of the ABS module terminals and cause the ABS module to be blanked, or you may receive error messages during the IDS reprogramming procedure.
- IDS shows the calibration part numbers after programming the ABS module.
- Please be aware that ABS module calibration part numbers and file names listed in any Service Bulletin may change due to future releases of IDS software, and additional revisions made to those calibrations for service related concerns.
- When reprogramming a ABS module, IDS will always display the “latest” calibration P/N available for that vehicle. If any calibration has been revised/updated to contain new information for a new service concern/issue, it will also contain all previously released calibrations.
- When performing this procedure, we recommend using the “Power Supply” mode in the Battery Management System to keep the vehicle battery up to capacity. If a different charger is used, make sure it does not exceed 20 AMPS. If it exceeds 20 AMPS, it could damage the VCM.
- 3After performing the ABS module reprogramming procedure, verify the repair by starting the engine and making sure there are no MIL illumination or abnormal warning lights present.
NOTE:
- If any DTCs should remain after performing DTC erase, diagnose the DTCs according to the appropriate Troubleshooting section of the Workshop Manual.
- After ABS module reprogramming, it is no longer necessary to road test the vehicle to “relearn” KAM (Keep Alive Memory).
CALIBRATION INFORMATION
File Name | Note |
GHR1-437AS-3-70 | With MRCC |
GHP9-437AS-3-70 | Without MRCC |
C. CAMPAIGN LABEL INSTALLATION
- Fill out a blue “Campaign Label” (9999-95-065A-06) with Campaign No: “8014J”, your dealer code, today’s date.
- Affix it to the hood or bulkhead as shown:
- Return the vehicle to the customer.
IMPORTANT SAFETY RECALL
2014-2015 Mazda6
Tire Pressure Monitoring System Compliance Recall 8014J
December 2014
This notice applies to your vehicle: VIN _________________
Dear Mazda Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor
Vehicle Safety Act.
Mazda Motor Corporation has decided that certain 2014-2015 Mazda6 vehicles, produced from
October 25, 2012 through October 10, 2014, fail to conform to Federal Motor Vehicle Safety Standard No. 138, Tire Pressure Monitoring Systems.
If you are a recipient of this notice, your vehicle is included in this recall.
What is the problem?
Certain Mazda6 vehicles do not comply with the detection requirement specified in the Federal Motor Vehicle Safety Standard (FMVSS) No. 138; Tire Pressure Monitoring Systems. The FMVSS No. 138 requires that the tire pressure monitoring system (TPMS) must illuminate a low tire pressure warning telltale within 20 minutes after the inflation pressure in one or more of the vehicle’s tires, up to a total of four tires, is equal to or less than either the pressure 25 percent below the vehicle manufacturer’s recommended cold inflation pressure, or the pressure specified in this standard, whichever is higher.
The subject Mazda6 vehicles may not satisfy this detection requirement if the inflation pressure of all four tires simultaneously and gradually drops by 25 percent. A vehicle operated with underinflated tires could lead to a tire blowout, increasing the risk of a crash.
What will Mazda do?
Your Mazda dealer will reprogram the control software of TPMS within the dynamic stability control (DSC) unit with the modified calibration to satisfy the detection requirement. The repair will be performed free of charge, and should take approximately half an hour to complete; however, it may take longer depending on service workload at your Mazda
dealership.
As a reminder, Mazda may provide alternate transportation when your vehicle is at an authorized Mazda
dealership for a warranty repair. To be eligible for alternate transportation, your vehicle must be within the mileage and time limitations under the Mazda
New Vehicle Limited Warranty or Powertrain Limited Warranty for 2007 and newer model years, and adhere to the Rental Car Reimbursement policy. Ask your dealer for details about the Mazda
Rental Car Reimbursement Program.
What should you do?
We encourage you to make an appointment with any authorized Mazda dealer to have the DSC unit reprogrammed as soon as possible. You do not need to bring this notice to the dealer, but it may assist in the check-in process.
Where is the closest Mazda dealer?
To locate your nearest Mazda dealer, visit our web site and use our “Locate a Dealer” feature at www.MazdaUSA.com or consult your local yellow pages.
Moved or no longer own this vehicle?
If you have moved or no longer own your Mazda vehicle, please complete the enclosed prepaid Information Change Card as soon as possible. This enables us to update our records and notify the current owner.
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Still have questions?
If you have any questions regarding this campaign, please contact our Customer Experience Center at (800) 222-5500, option #6.
If Mazda or its dealers do not repair the defect free of charge and within a reasonable amount of time, you may notify the Administrator of the National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327 4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
We actively work to improve our products and search for solutions to improve your ownership experience. Please accept our apologies for any inconvenience this recall may have caused you.
Sincerely,
Mazda North American Operations
Mazda
Reprogramming
Mazda Reprogramming
MDSFA/MMP Required Hardware (Not Included)
As shown in the diagram, an SAE J2534 pass-thru device is required to use the application.
Hardware validated by Mazda can be purchased separately from a third-party supplier. Validation has been done using the following J2534 pass-thru device and cables:
- CarDAQ+ (includes RS232 and Ethernet cables)
- Cable between CarDAQ and Vehicle – CD2534-J1962-FEPS (Sold separately / Required)
Important Information: Mazda makes no representations about the performance of third-party passthru devices. This pass-thru device list is provided voluntarily and as a courtesy. While our software meets SAE J2534, the pass-thru device manufacturer is responsible for making sure their pass-thru device operates properly on each Mazda
vehicle and with Mazda
software. We have listed the devices below because their manufacturers have attested that the tools have been validated to work. From time to time, we may test these devices. If we determine they do not operate properly or are obsolete, we may remove them from the list, without notice. Additionally, pass-thru devices listed here have been listed for their use with Mazda
North American products only. While they may work with some European and other vehicles, they may not meet the requirements for those regions or operate properly.
Hardware can be purchased from a third-party supplier. Mazda has validated the following J2534 passthru devices:
**J2534 Pass-thru Device | Manufacturer |
*CarDAQ+ | Drew Technologies Inc. |
*Pass-Thru+XS | Actia Corp. |
*Snap-On Pass Thru Pro II | Snap-On. |
*Universal Reprogrammer | EASE Diagnostics |
*FLASH2 All-Makes Reprogrammer | CARDONE Industries |
*Bosch Mastertech VCI | Bosch Diagnostics |
*Contact the device manufacturer for the latest DLL and firmware versions.
**Many J2534 manufacturers sell and market similar J2534 devices with like names. Please exercise caution when using the list above for purposes of understanding devices Mazda has validated for use. J2534 Pass-thru Device Suppliers: Mazda
has validated the J2534 devices listed on this page. Mazda
does not plan to validate additional J2534 devices at this time.
PCM Reprogramming Process Overview
- Purchase a subscription to PCM Reprogramming on this website.
- Download the application and install it on your PC.
- Connect the J2534 pass-thru device to the PC and the vehicle, and power it up.
- Run the application installed on your PC.
- The application will determine whether or not a new calibration file is available.
- If you choose to use the new file, the module will be reprogrammed.
- If PATS functionality is required, it can be chosen from the toolbox.
https://www.mazdaserviceinfo.com/pcm-reflashing
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