| Subject:
SQUEAK NOISE FROM FRONT BRAKES AND/OR GROOVE MARKS ON FRONT DISC PLATE | Bulletin No: 04-004/15 |
| Last Issued: 10/07/2015 |
BULLETIN NOTE
- This bulletin supersedes the previous bulletins 04-005/14 issued on 11/11/14, 10/28/14, 10/29/14, and 10/31/The APPLICABLE and PART(S) INFORMATION have been revised.
- Changes are noted below in Red beside the change bar.
APPLICABLE MODEL(S)/VINS
2014-16 Mazda3 with VINs starting with JM1
2016 CX-3
DESCRIPTION
Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (A) on the front disc plates. This is caused by abrasive metal from the front disc plate sticking to the brake pad, which damages the disc plate over time. To correct the problem, a modified brake pad is being used.
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
- Verify customer concern.
- Inspect the front brake pads and disc plates for damage and replace according to the inspection results as follows:
Front Brake Pads
Visually inspect the front brake pads surface for pieces of metal.
- If metal pieces (silver or white in color) are found in a line (A) or cluster form (B) on the surface, replace the front brake pads with a modified service set.
Visually inspect the surface of the disc plate(s) for damage.
- If groove damage is found on a disc plate (A) and brake pad (B), replace the front brake pads with a modified service set and ONLY the damaged disc plate(s).
NOTE: Metal may have dropped off the brake pad, and groove damage will be found on the brake pad in the same position as damage on the disc plate.
PART(S) INFORMATION
Mazda3
| Description | Qty. | Notes | Part Number |
| Front Brake Pad Set | 1 | All | BPY1-33-28Z |
| Front Disc Plate | 1 / One side | 2.0L | BPY1-33-251 |
| Front Disc Plate | 1 / One side | 2.5L | BHY3-33-251 |
CX-3
| Description | Qty. | Notes | Part Number |
| Front Brake Pad Set | 1 | All | BPY1-33-28Z |
| Front Disc Plate | 1 / One side | 2WD | BPY1-33-251 |
| Front Disc Plate | 1 / One side | 4WD | BHY3-33-251 |
WARRANTY INFORMATION
NOTE:
- This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
- This repair will be covered under Mazda
’s New Vehicle Warranty. - Additional diagnostic time cannot be claimed for this repair.
Replacement of Front Brake Pads Only
| Warranty Type | |
| Symptom Code | 82 |
| Damage Code | 9D |
| Part Number Main Cause | BPY1-33-251 (2.0L)
BHY3-33-251 (2.5L) |
| Quantity | |
| Operation Number / Labor Hours: | XXK9LARX / 0.4 Hrs |
NOTE: Claim the brake pads as a related part number on all claims.
| Bulletin No: 04-004/15
0 2015 Mazda | Last Issued: | 10/07/2015 |
Replacement of Front Brake Pads and Disc Plate(s)
| Replacement of Front Brake Pads and one (1) Disc Plate | Replacement of Front Brake Pads and two (2) Disc Plate | |
| Warranty Type | ||
| Symptom Code | 82 | 82 |
| Damage Code | ||
| Part Number Main Cause | BPY1-33-251 (2.0L)
BHY3-33-251 (2.5L) | BPY1-33-251 (2.0L)
BHY3-33-251 (2.5L) |
| Quantity | 1 | 2 |
| Operation Number / Labor Hours: | XXK9LBRX / 0.5 Hrs | XXK9LCRX / 0.6 Hrs |
NOTE: Claim the brake pads as a related part number on all claims.
04-004/15
10/07/2015
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