| Subject:
RATTLE NOISE FROM FRONT DOOR GLASS | Bulletin No: 09-038/16 |
| Last Issued: 06/09/2016 |
BULLETIN NOTE
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red beside the change bars.
| Previous TSBs: | Date(s) Issued: |
| 09-016/15 | 05/18/15 |
| 09-017/14 | 08/29/14, 03/05/14 and 08/18/14 |
| 09-011/13 | 04/17/13 |
APPLICABLE MODEL(S)/VINS
2014-2016 Mazda6
2014-2016 Mazda3
DESCRIPTION
Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 – 10 cm).
The rattle noise may be caused by insufficient holding force of the glass run channel. To increase the holding force, the shape of glass run channel has been changed and non-woven pads have been attached to the glass run channel.
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
- Verify the customer concern. The rattle noise should go away when holding the slightly opened window by hand or when the window is completely closed.
- If the noise goes away, proceed to the next step to attach non-woven pads to Positions A and/or B of the glass run channel as shown below.
NOTE: Depending on vehicle type, a non-woven pad or resin foam may have already been attached to Position A. In this case, it is not necessary to attach additional non-woven pads to this position.
- If the noise does not go away, this service bulletin does not apply. Troubleshoot the noise according to section 09 (Body and Accessories) of the MS3 online instructions or the Workshop Manual.
(O = Outer, F = Front, J = Molded Joint Line, R = Rear)
- Obtain the 0.25mm thick pad from the Noise Parts Set and cut pads to size for the position(s) according to vehicle type listed in the tables below.
Mazda3 (Japan Built)
| Vehicle Type | Production Date | VIN Range | Position and Size (T x W x L mm) | ||
| Position A | Position B | ||||
| A | On or before 7/1/14 | JM3BM****** | 100001 to 218352 | O (1 x 7 x 50) | O (1 x 7 x 40) |
| B | On or after 7/2/14 | JM3BM****** | 218353 to 999999 | X | O (1 x 7 x 40) |
Mazda3 (Mexico Built)
| Vehicle Type | Production Date | VIN Range | Position and Size (T x W x L mm) | ||
| Position A | Position B | ||||
| A | On or before 6/2/14 | 3MZBM****** | 100001 to 117653 | O (1 x 7 x 50) | O (1 x 7 x 40) |
| B | On or after 6/3/14 | 3MZBM****** | 117654 to 999999 | X | O (1 x 7 x 40) |
Mazda6
| Vehicle Type | Production Date | VIN Range | Position and Size (T x W x L mm) | ||
| Position A | Position B | ||||
| B | All | JM1GJ****** | 100001 to 999999 | X | O (1 x 7 x 40) |
O: Attach the specified size of non-woven pad.
X: A non-woven pad or a resin foam has already been attached to this position, so it is not necessary to attach another one.
- Using a straight-edge and sharp knife, cut the pad into the sizes necessary for the vehicle repair, then stack the 4 pieces on top of one another to create a 1mm thick pad.
- Open the door glass fully and pull the glass run channel off of the door frame (right side glass run channel shown below).
- Degrease the glass run channel where the pads for Positions A and/or B will be attached to the glass run channel.
NOTE: Depending on the vehicle type, degreasing is not necessary for Position C or Positions C and A if a non-woven pad or a resin foam has already been attached there.
- Apply an adhesion promoter (one that is suitable for use on plastic) to the locations where the pads will be attached.
NOTE:
- Obtain adhesion promoter locally.
- Recommended adhesion promoter: 3M K-540NT, K500 or 4298UV. If these products cannot be obtained, any adhesion promoter suitable for plastic can be used.
- According to the vehicle type, attach the non-woven pads to the glass run channel as shown below.
POSITION A: Attach 50mm pad (A) BELOW the molded joint line (J) as shown below.
| Vehicle: Mazda3 – Type A | Pad Size: 1 x 7 x 50mm |
 |  |
| (O = Outer, F = Front, G = Glass Run Channel (RH), J = Molded Joint Line, R = Rear) | |
POSITION B: Attach 40mm pad (A) right ABOVE the molded joint line (J) as shown below.
NOTE: The images below are of a perspective view. Attach the 40mm pad along the uneven line of the back-side of the lip.
| Vehicle: Mazda3 and Mazda6 – Type B | Pad Size: 1 x 7 x 40mm |
|  |
| (O = Outer, F = Front, G = Glass Run Channel (RH), J = Molded Joint Line, R = Rear) | |
- Reinstall the glass run channel back to the original position.
- Operate the door glass up and down to verify proper operation.
- Repeat the repair on the glass run channel on the other side if necessary.
PART(S) INFORMATION
| Description | Qty. | Notes | Part Number |
| Noise Parts Set | 1 | Use non-woven of 0.25 mm thickness.
(One sheet can repair 5 to 12 vehicles, depending on the vehicle type) | TA01-76-100 |
WARRANTY INFORMATION
NOTE:
- This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
- This repair will be covered under Mazda’s New Vehicle Limited Warranty term.
- Additional diagnostic time cannot be claimed for this repair.
| Warranty Type | A | |
| Symptom Code | 82 | |
| Damage Code | 97 | |
| Part Number Main Cause | ****-59-605* / ****-58-605*
NOTE: Check the GEPC for the part number of the glass run channel applicable to the VIN of the repaired vehicle. | |
| Quantity | 0 | |
| Operation Number / Labor Hours | Attach sheet to Position B only | XXL41XRX / 0.2 Hrs. (one side) XXL42XRX / 0.3 Hrs. (both sides) |
| Attach sheet to Positions A and B | XXJ5CXRX / 0.3 Hrs. (one side) XXJ5DXRX / 0.4 Hrs. (both sides) | |
NOTE: Do not claim the noise parts set (P/N TA01-76-100) as a related part. The amount of pad and adhesion promotor used for this repair is included in the labor allowance.
09-038/16
06/09/2016
09-016/15
05/18/2015
- CAR & AUTO GLASS CLEANER: Cuts through fingerprints, smudges, grease, and road film on car windows and windshields. Dries streak-free with no residue.
- CAR WINDOW AND WINDSHIELD CLEANER: Works on interior and exterior windshields, side windows, and all automotive glass. Removes haze and buildup without leaving anything behind.
- EASY SPRAY-ON CLEANING: Trigger spray gives you control over where the product lands. Even coverage across the glass surface, quick wipe-off, and minimal waste.
- SAFE FOR TINTED GLASS: Ammonia-free formula won't damage factory or aftermarket tint. No haze or film on interior glass.
- PROUDLY MADE IN THE USA: Invisible Glass is formulated, manufactured, and distributed in the USA. We use premium ingredients to deliver performance and reliability you can trust.
- PROUDLY MADE IN THE USA: Invisible Glass is formulated, manufactured, and distributed in the USA. We use premium ingredients to deliver performance and reliability you can trust.
- NEW WINDEX AUTOMOTIVE: Windex Auto Spray Cleaner lets you drive in comfort and confidence at your convenience
- STREAK-FREE SHINE: each use instantly removes dust, dirt, and stubborn smudges and fingerprints
- SAFE ON TINTED WINDOWS: formula designed to be safe on all car glass interior and exteriors, including tinted windows
- AMMONIA FREE: our ammonia-free formula is safe to use on all kinds of surfaces inside and outside your car, including tinted windows and dashboard electronics
- WHAT YOU'LL GET: One bottle of Windex Automotive car cleaner, with packaging designed to prevent damage and leakage during transit
- STREAK FREE GLASS CLEANER (CLD30016) – Professional-grade formula cleans glass, windows, and mirrors without streaks or residue, leaving crystal-clear visibility on automotive and household surfaces.
- SAFE ON TINTED WINDOWS – Ammonia-free formula is safe for factory and aftermarket tints; cleans without damaging delicate coatings on tinted or treated glass.
- MULTI-SURFACE PERFORMANCE – Works on automotive glass, mirrors, household windows, bathroom glass, screens, and more for versatile cleaning power.
- REMOVES DIRT, GRIME, AND SMUDGES – Quickly eliminates fingerprints, dust, smoke film, and road grime for a spotless, streak-free finish every time.
- EASY SPRAY AND WIPE APPLICATION – Spray directly onto the surface or a microfiber towel, wipe clean, and buff for perfect clarity in seconds.
- Excellent for windows, mirrors, windshields and other glass surfaces
- Heavy-duty foam clings to vertical surfaces
- Contains perfume-grade alcohol for best performance
- Ammonia-free with a clean fresh fragrance
This product presentation was made with AAWP plugin.