Chirp/Clunk Type Noise From The Rear Shock Absorbers

MULTI-MODEL – CHIRP / CLUNK NOISE FROM REAR SHOCK ABSORBERS

APPLICABLE MODEL(S)/VINS

2013-2015 CX-5 vehicles with VINs lower than JM3 KE ****** 490722 (produced before June 06, 2014)

2014-2015 Mazda6 vehicles with VINs lower than JM1 GJ ****** 192204 (produced before June 11, 2014)

Chirp/clunk type noise from the rear shock absorbers (A) when driving on a rough road or passing over a speed bump.

Visual inspection of the shock absorbers show no external damage.

Remove the rear shock absorber. Refer to MS3 online or Workshop Manual section 02-14.

NOTE: Only remove the affected side.

Disassemble the rear shock absorber assembly. Separate the shock absorber (A) bump stopper (B) and dust cover (if applicable) (C).

NOTE: The shock absorber and nut will be replaced.

Clean the bore of the bump stopper (A) using shop towels (B) and a shop air gun (C).

Insert the shock absorber rod to the bump stopper and rotate the shock absorber so that the grease spreads all the way in the bump stopper.

Remove the shock absorber from the bump stopper and wipe off the excess grease on the rod.
Assemble the shock absorber to the bump stopper and tighten the new nut to the specified torque.

Tightening torque: 13.5 – 16.5 Nm {1.38 – 1.68 kgf m, 9.96 – 12.1 ft lbf}.

Install the dust boot (when applicable).
Install the rear shock absorber assembly. Refer to MS3 online or Workshop Manual section 02-14.

NOTE: Use VIN to lookup correct part number in GEPC. Only replace the affected side.

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Last update on 2026-06-17 / Affiliate links / Images from Amazon Product Advertising API

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Last update on 2026-06-17 / Affiliate links / Images from Amazon Product Advertising API

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