2013-2015 CX-5 – VARIOUS ELECTRICAL SYSTEM MALFUNCTION(S) RELATED TO C-15 CONNECTOR CORROSION
APPLICABLE MODEL(S)/VINS
2013-2015 CX-5 vehicles with VINs lower than JM3KE******554564 (produced before Nov. 24, 2014)
Vehicles may experience one or more of the following symptoms in connection with a malfunction related to the C-15 connector.
- The driver side power window does not operate.
- The door does not open when using the advanced keyless system.
- The warning lamp stays ON even after the ignition switch is turned OFF.
- DTC B10E7:17 (START STOP UNIT, IG1 Relay Circuit Malfunction) and DTCs related to communication errors may be stored in PCM memory.
The symptoms listed above may be caused by corrosion of the C-15 connector terminals due to water intrusion through the front door.
In low ambient temperatures, the door harness hardens.
If the door is fully opened, it may create a gap between the door and the door harness grommet, which may allow water to enter through the gap.
MASS PRODUCTION CHANGES:
- The front door harness grommet has been changed to improve sealing performance.
- Holes inside the front pillar (which are made for weight reduction), have been covered to prevent water intrusion.
- The C-15 connector has been improved.
REPAIR PROCEDURE
OUTLINE:
If one or more of the above mentioned symptoms can be confirmed, disconnect the C-15 connector (which joins the door harness and the rear harness). Inspect for any signs of corrosion of the C-15 connector terminals referring to the inspection procedure below.
- If there is any corrosion at the C-15 connector, replace the door harness and repair the rear harness according to the following repair procedure.
- If there is no corrosion found at the C-15 connector, this bulletin is not applicable. Troubleshoot the concern(s) according to the MS3 online instructions or the Workshop Manual.
- ☑️ Safe for many surfaces - Will also work on durablend, vinyl, compound, saffiano, faux and other leather or leather-like surfaces.
- ☑️ Easy to use - simply spray on and wipe off to eliminate almost any surface stain and give new life to your leather.
- ☑️ Effective and Safe - Works to remove dirt, debris, stains, and grime without using harsh chemicals.
- ☑️ Premium Formula - Developed by leather experts to deliver top quality results.
- ☑️ Extend the Life of Your Leather - Routine cleaning and conditioning can help quality leather goods to last a lifetime
Last update on 2026-06-16 / Affiliate links / Images from Amazon Product Advertising API
- Cleaning & conditioning: Powerful leather cleaner and conditioner that removes dirt, oils, grime, and residue while restoring natural suppleness and improving the look and feel of leather furniture, car seats, couches, sofas, jackets, handbags, shoes, saddles, and tack. This cleaning leather treatment nourishes and revitalizes finished leather surfaces, helping maintain softness and long‑lasting protection.
- UV protection to prevent cracking: Provides advanced UV protection for leather, helping prevent fading, drying, discoloration, and cracking caused by sunlight exposure. This leather protector shields car leather seats, leather furniture, couches, and handbags to maintain long‑lasting color and durability.
- Works on all finished leather: Safe and effective on all finished leather surfaces, including car interiors, leather couches, sofas, recliners, office chairs, jackets, handbags, boots, shoes, baseball mitt, horse tack, and accessories. Also suitable as a faux leather cleaner and conditioner, making it a versatile solution for home and automotive leather care.
- No sticky residue: Leaves no greasy residue, making it ideal for leather restoration, leather maintenance, and routine conditioning.
- Premium Leather Care: Trusted by millions for high‑quality leather cleaning and conditioning, Weiman delivers professional‑grade results for car leather care, leather furniture maintenance, and everyday leather restoration. A top choice for customers seeking a reliable, long‑lasting leather care solution backed by decades of expertise.
Last update on 2026-06-16 / Affiliate links / Images from Amazon Product Advertising API
No products found.
This product presentation was made with AAWP plugin.