2019 Mazda3 Indicator Concern Safety Recall 3319E

May 14, 2019 NHTSA CAMPAIGN NUMBER: 19V363000

Incorrect Air Bag and Seat Belt Indicators

Incorrect indicator warning lights may lead the driver and/or passengers to be unaware of deactivated air bags or unfastened seat belts, increasing the risk of injury.

 

NHTSA Campaign Number: 19V363

Manufacturer Mazda North American Operations

Components SEAT BELTS, ELECTRICAL SYSTEM

Potential Number of Units Affected 17,016

 

Summary

Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. Due to incorrect programing, the passenger air bag deactivation indicator light may erroneously turn off although the passenger air bag is deactivated. In addition, the seat belt status indicators for both the front passenger seat and/or rear seats may erroneously turn off although the front passenger and/or rear seat belts are unfastened.

 

Remedy

Mazda will notify owners, and dealers will replace the passenger air bag/seat belt status indicator assembly, free of charge. The recall began July 9, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda’s number for this recall is 3319E.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Mazda has a Recall

 


PARTS AND WARRANTY INFORMATION
Recall Campaign 3319E

 

CONDITION OF CONCERN

Certain vehicles may exhibit any one or all of the following concerns, due to a faulty indicator assembly:

  • Passenger air bag deactivation indicator light may turn off, even though the passenger air bag is deactivated.
  • Seat belt status indicator of the front passenger seat may turn off, even though the front passenger seat belt is unfastened.
  • Seat belt status indicators of rear passenger seats may turn green, even though the rear seat belt(s) are unfastened.
Passenger air bag deactivation indicator light

These false indicator concerns can be detected by illumination of the air bag system malfunction warning light in the instrument cluster and an audible warning.

There is no effect on the air bag system operation. False information may lead the driver and passengers to react inappropriately to the warning lights, increasing risk to their safety, such as a driver being unaware the passengers in the rear seat are not belted while vehicle is moving.

Drivers can detect these defect occurrences by illumination of the air bag system malfunction warning light in the instrument cluster and an audible warning.  

Dealers are instructed to replace the Indicator Assembly with a modified one. The repair must be performed on all subject vehicles at no charge to the vehicle owners.

Please refer the Repair Procedure document on MGSS for further details.

 

SUBJECT VEHICLES

ModelVIN rangeBuild date range
2019 Mazda3

(built at MC)

JM1BP****K1 100042-129277From September 25, 2018 through March 8, 2019
2019 Mazda3

(built at MMVO)

3MZBP****KM 100048–107919From January 15, 2019 through March 23, 2019

 

The asterisk symbol “*” can be any letter or number.

 

OWNER NOTIFICATION

Mazda will notify U.S. owners by first class mail by July 10, 2019.

 

PARTS INFORMATION

DescriptionPart numberQuantityNotesScrap
IndicatorBDGF-55-260B1Use the part with suffix “B” or laterYES
Sensor Cover (R)BCJH-67-Z311Necessary only when damaged during repairYES
Sensor Cover (L)BCJH-67-Z321YES
Sensor Cover (C)BCJH-67-Z331YES
Campaign Label9999-95-065A-061=50
labels
Obtain in Mazda e-Store (no charge)N/A

 

 

WARRANTY CLAIM PROCESSING INFORMATION

 Indicator Replacement
Process NumberAK023A
Symptom Code99
Damage Code99
Causal Part No. & QuantityBDGF-55-260* & 1
Labor OperationXXR4NARX
Labor Hours0.2 hrs.

 

Note:

  • The suffix of Causal Part No. should be “B” or later.
  • If the sensor cover is damaged during repair, submit the replaced cover as a related part.

 

RENTAL CAR INFORMATION

Mazda recommends the usage of the MCVP loaner vehicle when available. If all MCVP loaner vehicles are in use and unavailable, and the customer needs a rental car, then use your local rental facility and offer a rental car. Be sure that every effort is made to repair the car within one business day or less in order to allow the next customer the same experience.

 

Rental Car Warranty Claim Information 

MCVP Vehicle Preferred Rental Agency Vehicle
Warranty Type CodeN/A

MCVP does not require claim submission

A
Symptom Code99
Damage Code99
Part Number Main5555-33-19ER
Part Quantity0
Labor Operation CodeMM024XRX
Labor Hours0
Sublet – Rental Car
Sublet Invoice NumberNumber from Rental Invoice or Dealer Purchase Order
Sublet Type CodeEnter “Z9” (other)
Sublet AmountUp to $30.00 per day for the number of days customer
Sublet TextNumber of days rental car was

 

Rental expenses exceeding the two-day limit will require prior Warranty Department Authorization, as outlined in the Mazda Rental Car Reimbursement Program policy.


2019 Mazda3 Indicator Concern Safety Recall 3319E


A. VEHICLE INSPECTION PROCEDURE

 

Verify that the vehicle is within the following ranges:

ModelVIN rangeBuild date range
2019 Mazda3 (built at MC)JM1 BP**** K1 100042 – 129277From September 25, 2018 through March 8, 2019
2019 Mazda3 (built at MMVO)3MZ BP**** KM 100048 – 107919From January 15, 2019 through March 23, 2019

 

The asterisk symbol “*” can be any letter or number.

 

  • If the vehicle is within the above ranges, proceed to Step 2.
  • If the vehicle is not within the above ranges, return vehicle to the customer or inventory.

Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for Campaign Label Recall 3319E attached to the vehicle’s hood or bulkhead. Refer to eMDCS System – Warranty Vehicle Inquiry Results table below.

 NOTE:  Be sure to verify Recall number as the vehicle may have multiple Recall labels.

CAMPAIGN LABEL
CAMPAIGN LABEL

 

eMDCS System – Warranty Vehicle Inquiry Results:

If eMDCS displays:Campaign Label is:Action to perform:
RECALL 3319E OPENPresentEmail Dealer Recall Help or Contact Warranty Hotline at (877) 727-6626 option 3 to update vehicle history.
Not presentProceed to “B. REPAIR PROCEDURE”.
RECALL 3319E CLOSEDPresentReturn vehicle to inventory or customer.
Not presentProceed to “C. CAMPAIGN LABEL INSTALLATION”.
RECALL 3319E IS NOT PRESENTDoes not applyRecall does not apply to this vehicle. Return vehicle to inventory or customer.

 

B. REPAIR PROCEDURE: INDICATOR UNIT Removal/Installation 

Please click here and follow the repair procedure on MGSS   

 


1 Affected Product

Vehicle

MAZDAMAZDA32019

 


14 Associated Documents

Manufacturer Notices(to Dealers,etc)- Dealer Email Announcement 5/15/19

RCMN-19V363-9595.pdf 413.691KB

 


Defect Notice 573 Report

RCLRPT-19V363-5697.PDF 214.055KB

 


Remedy Instructions and TSB

RCRIT-19V363-1623.pdf 247.393KB

 


Manufacturer Notices(to Dealers,etc)- May 15, 2019

RCMN-19V363-0586.pdf 146.289KB

 


Recall Acknowledgement

RCAK-19V363-9723.pdf 244.856KB

 


Manufacturer Notices(to Dealers,etc)- PARTS AND WARRANTY INFORMATION Recall Campaign 3319E

RCMN-19V363-3523.pdf 75.449KB

 


Remedy Instructions and TSB

RCRIT-19V363-6548.pdf 239.799KB

 


Manufacturer Notices(to Dealers,etc)- PARTS AND WARRANTY INFORMATION Recall Campaign 3319E

RCMN-19V363-4626.pdf 348.856KB

 


Recall Quarterly Report #1, 2019-3

RCLQRT-19V363-7471.PDF 211.149KB

 


Miscellaneous Document – PARTS AND WARRANTY INFORMATION Recall Campaign 3319E

RMISC-19V363-1219.pdf 75.688KB

 


Recall Quarterly Report #2, 2019-4

RCLQRT-19V363-4345.PDF 211.247KB

 


Manufacturer Notices(to Dealers, etc.) Launch of Safety Recalls: 3319E 2019 Mazda3 Indicator Concern and 3519F – 2019 Mazda 3 Wheel Lug Nuts Loosening Concern. Action Required: All unsold 2019 Mazda3 affected vehicles must not be delivered to customers until the recall repair has been completed.

RCMN-19V363-4549.pdf 197.397KB

 


Remedy Instructions and TSB

RCRIT-19V363-8748.pdf 317.849KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-19V363-7278.pdf 122.681KB

 


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