April 25, 2019 NHTSA CAMPAIGN NUMBER: 19V323000
Road Salt Causing Corrosion of Cross Member
Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.
NHTSA Campaign Number: 19V323
Manufacturer Mazda
North American Operations
Components SUSPENSION, STRUCTURE
Potential Number of Units Affected 49,339
Summary
Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut,
Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.
Remedy
Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began June 13, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda’s number for this recall is 2818I. Note: This recall is an expansion of Recall 18V-631.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Mazda has a Recall
2009-2013 Mazda6 – Front Cross Member Corrosion Concern Recall Campaign 2818I
A. VEHICLE INSPECTION PROCEDURE
1. Subject vehicles
2009 Mazda6 (HP) and 2010-2013 Mazda6 (HZ) vehicles, which were originally sold in, or currently or previously registered in Salt Belt States listed below.
| 23 “Salt Belt” States: | ||||
| Connecticut | Delaware | District of Columbia | Illinois | Indiana |
| Iowa | Kentucky | Maine | Maryland | Massachusetts |
| Michigan | Minnesota | Missouri | New Hampshire | New Jersey |
| New York | Ohio | Pennsylvania | Rhode Island | Vermont |
| Virginia | West Virginia | Wisconsin | ||
| Model | Subject VIN range | Subject production date range |
| 2009-2013MY
Mazda6 | 1YV HP**** 95 M00001 – M52259 1YV HZ**** A5 M00014 – M58879 1YV HZ**** B5 M00002 – M30741 1YV HZ**** C5 M00001 – M44241 1YV HZ**** D5 M00004 – M17345 | From February 4, 2008 through August 24, 2012 |
The asterisk symbol “*” can be any letter or number.
- If the vehicle is within the above ranges, proceed to Step 2.
- If the vehicle is not within the above ranges, return vehicle to the customer or inventory.
Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for Campaign Labels Recalls 2818I attached to the vehicle’s hood or bulkhead. Refer to eMDCS System – Warranty Vehicle Inquiry Results table below.
NOTE: Be sure to verify Recall number as the vehicle may have multiple Recall labels.
 |  |
eMDCS System – Warranty Vehicle Inquiry Results:
| If eMDCS displays: | Campaign Label is: | Action to perform: |
|
RECALL 2818I OPEN | Present | Contact the Warranty Hotline at (877) 727-6626 option 3 to update vehicle history. |
| Not present | Proceed to “B. INSPECTION PROCEDURE”. | |
|
RECALL 2818I CLOSED | Present | Return vehicle to inventory or customer. |
| Not present | Proceed to “C. CAMPAIGN LABEL INSTALLATION”. | |
| RECALL 2818I IS NOT PRESENT | Does not apply | Recall does not apply to this vehicle. Return vehicle to inventory or customer. |
B. CROSS MEMBER INSPECTION PROCEDURE 2009-2013 MAZDA6
On certain subject vehicles in salt belt states, it is possible that the front cross member may be corroded due to possible insufficient paint coating. Corrosion may be more severe on the portion just under the air conditioner drain, causing a perforation.
Continued use of the vehicle with such condition may allow the perforation to progress, and the support of the right lower control arm front bushing to decrease. This may result in a change of the right front wheel alignment.
The vehicle having such conditions may exhibit the concerns as described below.
- Vehicle stability concerns (steering wheel off center, and pull to right side while driving/braking in a straight line)
- The Right Front tire may interfere with the mud guard, causing an abnormal noise and vibration.
- Cross member may fracture due to a heavy impact with a large pothole etc. Under high speed driving with such condition, it is possible that the steering control may become difficult.
Check the list of VINs that have had a new Front Cross Member installed May 2018 or later, and check eMDCS as a secondary confirmation.
- Was Front Cross Member replaced? Go to step 2 if yes. Go to step 3 if no.
- Go to the A/C Drain Hose Installation procedure document. Once drain hose is installed, vehicle is repaired. Return the vehicle to the customer
Check the condition of the cross member, and determine if it is OK or Not OK based on the inspection criteria.
OK: No perforation due to corrosion exists in the specific areas of the cross member.
NOT OK: Perforation due to corrosion exists in the specific area(s) of cross member
If a rust hole exists in the specific area, the cross member may be broken due to a heavy impact with a large pothole
- If even one hole exists at the inspection areas Zone No.1 to Zone No.3 the vehicle will require replacement of the cross member.
- If a hole exists in an area other than Zone No.1 to Zone No.3, the structural rigidity of the cross member can be maintained through the installation of a reinforcement side member and a new A/C drain hose and the application of an Anti-Rust Cavity wax.
- Thoroughly wash the front end of the vehicle and underneath to clean dirt, snow, salt and other debris from the cross member. Let dry.
- Remove the Aerodynamic under cover No.2 for I4 engine vehicles. (See AERODYNAMIC UNDER COVER NO.2 REMOVAL/INSTALLATION.)
Note: There is no Aerodynamic under cover No.2 for V6 engine vehicles.
3 Affected Products
Vehicle
| MAZDA | MAZDA6 | 2011-2013 |
26 Associated Documents
Miscellaneous Document – PARTS AND WARRANTY INFORMATION Recall Campaign 2818I
RMISC-19V323-8123.pdf 306.329KB
Miscellaneous Document – PARTS AND WARRANTY INFORMATION Recall Campaign 2818I
RMISC-19V323-4071.pdf 325.278KB
Miscellaneous Document – 2009-2010 Mazda6 – Front Cross Member Corrosion Concern Recall Campaign 2818I – Vehicle Inspection Procedure
RMISC-19V323-8192.pdf 1100.063KB
Manufacturer Notices(to Dealers,etc)- Dealer Email – June 11, 2019
RCMN-19V323-3601.pdf 435.018KB
Manufacturer Notices(to Dealers,etc)- Update to Ordering Process – Recall Campaign 2818I
RCMN-19V323-5234.pdf 237.961KB
Manufacturer Notices(to Dealers,etc)- May 10, 2019
RCMN-19V323-4101.pdf 241.797KB
Manufacturer Notices(to Dealers,etc)- Subject: Safety Recall 2818I Expansion – 2009-2013 Mazda6 Front Cross Member Corrosion Concern
Remedy Instructions and TSB
RCRIT-19V323-3521.pdf 1135.213KB
Remedy Instructions and TSB
RCRIT-19V323-2022.pdf 916.758KB
Remedy Instructions and TSB
RCRIT-19V323-3888.pdf 929.605KB
Remedy Instructions and TSB
RCRIT-19V323-3723.pdf 969.928KB
Defect Notice 573 Report
RCLRPT-19V323-6043.PDF 217.699KB
Miscellaneous Document – Recall 2818I Pre-Authorization Form
RMISC-19V323-1983.pdf 89.481KB
Remedy Instructions and TSB
RCRIT-19V323-9290.pdf 349.865KB
Remedy Instructions and TSB
RCRIT-19V323-8366.pdf 605.986KB
Remedy Instructions and TSB
RCRIT-19V323-1001.pdf 1470.744KB
Miscellaneous Document – PARTS AND WARRANTY INFORMATION Recall Campaign 2818I
RMISC-19V323-4612.pdf 309.211KB
Recall Acknowledgement
RCAK-19V323-6826.pdf 245.839KB
Remedy Instructions and TSB
RCRIT-19V323-8279.pdf 826.494KB
ISSUED Owner Notification Letter(Part 577)
RCONL-19V323-9076.pdf 416.153KB
Miscellaneous Document – PARTS AND WARRANTY INFORMATION Recall Campaign 2818I
RMISC-19V323-0267.pdf 422.02KB
Recall Quarterly Report #2, 2019-3
RCLQRT-19V323-1285.PDF 211.255KB
Recall Quarterly Report #1, 2019-2
RCLQRT-19V323-5209.PDF 211.152KB
Recall Quarterly Report #3, 2019-4
RCLQRT-19V323-8772.PDF 211.344KB
Recall 573 Report – AMENDMENT 1
RCLRPT-19V323-2981.PDF 217.791KB
ISSUED Renotification Notice – Big Island Mailer 10/31/19
Latest Recalls Documents
- Perfect for use on bare or primed metal underbodies of cars, trucks, trailers, RVs and more
- Rubberized formula protects against corrosion and damage from water, salt and other chemicals
- Dries to the touch in 30 minutes and covers up to 10-12 sq. ft. per can
- Undercoating helps deaden sound and reduce damage to parts
- Features a wide, comfort spray tip and any-angle spray technology for easy painting even upside down
- Perfect for use on bare or primed metal underbodies of cars, trucks, trailers, RVs and more
- Professional-grade formula provides superior protection against corrosion and damage from water, salt and other chemicals
- Dries to the touch in 1 hour and covers up to 10-15 sq. ft. per can
- Undercoating helps deaden sound and reduce damage to parts
- Features a wide, comfort spray tip and any-angle spray technology for easy painting even upside down
- Easy to use spray seals and protects metal surfaces from corrosion and moisture
- Flexible, rubberized coating provides superior chemical and abrasion resistance
- Dries to touch in 1-2 hours and covers 85-175 sq. ft. per qt. with rust protection
- Apply by brush, roller or spray to repair rust problems and prevent future issues
- Creates a protective coating with no shine, flat finish on rusted or bare metal
- Perfect for use on bare or primed metal underbodies of cars, trucks, trailers, RVs and more
- Professional-grade formula provides superior protection against corrosion and damage from water, salt and other chemicals
- Dries to the touch in 1 hour and covers up to 10-15 sq. ft. per can
- Undercoating helps deaden sound and reduce damage to parts
- Features a wide, comfort spray tip and any-angle spray technology for easy painting even upside down
- HIGH-PERFORMANCE RUST PROTECTION: Specially designed to prevent rust, ultimate rust inhibitor paint is a one-component, ready-to-use rust preventive coating with extreme sealing properties that protects a variety of metal surfaces from water, salt, chemicals, corrosive contaminants and everyday wear and tear.
- WIDE APPLICATION: Professional rust conversion paint is the permanent and cost-effective solution, perfect for providing ultimate protection against rust and corrosion for automotive, machinery, marine, industrial and construction, with heat resistance up to 350℉.
- SUPERIOR OXYGEN ISOLATION: Anti rust coating rust into an inert coating, locking water and air out, so oxidation cannot occur, providing long-lasting protection for metal surfaces.
- EASY TO APPLY: First, remove the rust, oil stains and foreign substances from the base surface, and wait until the surface is completely dry, then use a brush to apply the rust converter evenly onto the surface. For the best results, apply the coating in thin layers. After the first layer is applied, allow it to dry for 24 hours to form a protective film, then apply the next layer. At least two layers should be applied（Note: after the project is completed, please avoid contact with water or being in a humid environment within 7 days to prevent rust from reappearing. Construction cannot be carried out on Overcast and rainy days）.
- CLEANING YOUR TOOLS IS A BREEZE: Thanks to our water-based formula, your tools can be cleaned quickly with just water. Plus, our water-based rust treatment solution is safer for the environment and users, with less than 1% VOCs.
Last update on 2026-05-27 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.