July 1, 2021 NHTSA CAMPAIGN NUMBER: 21V494000
Air Bag Cover Emblem May Shatter
Plastic fragments can hit occupants during air bag deployment, increasing the risk of injury.
NHTSA Campaign Number: 21V494
Manufacturer Mazda
North American Operations
Components AIR BAGS
Potential Number of Units Affected 260,915
Summary
Mazda North American Operations (Mazda) is recalling certain 2004-2007 Mazda3 vehicles. During air bag deployment, the plastic emblem on the steering wheel air bag module cover may shatter, and project plastic fragments into the vehicle.
Remedy
Dealers will replace the air bag module cover, free of charge. Owner letters were mailed between August 28, 2021 and October 28, 2021. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda’s number for this recall is 4921G.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Mazda has a Recall
Chronology of Defect
Steering wheel logo may shatter during air bag deployment on MY 2004 through MY2007 Mazda3
September, 2015: Mazda received first field report of “The occupant injured face by scattered fragments of the logo when the air bag is activated in a crash” from outside the US market.
December, 2015 through February, 2016: The part supplier and Mazda started to investigate the root cause. Hydrolysis was confirmed to occur on the broken logo which was made of polyurethane. The hydrolysis was hypothesized to accelerate deterioration of the logo and reduce its strength.
February, 2016: As a result of high heat and humidity durability test, the molar weight of the logo was found to be reduced, which indicated the hydrolysis was duplicated in the polyurethane sample.
March, 2016: It was found that the supplier made a change to the material of the logo, from polyurethane to polyester in June, 2006. This material change was intended to improve the logo appearance. As a result of later investigation, the hydrolysis was confirmed to not occur on logo made of polyester. This material change was also found to incidentally be a corrective measure for subsequently produced vehicles.
April, 2016: Mazda found that the logos for other vehicle models were not made of polyurethane, which may be subject to hydrolysis. Accordingly, there is no possibility for this defect to occur on other vehicle models.
January, 2017: Mazda determined at this time that the projected fragments could only cause superficial damage or injury and the safety risk was low because the plastic fragments are very light in mass. Up to this time, considering the occurrence rate of collisions necessitating air bag deployments in the field, Mazda had estimated the occurrence rate of this defect in the field would be low.
February, 2017: Mazda judged that the degree of injury caused by this concern was equivalent to the type of injury that can occur during a normal air bag deployment in a crash. Accordingly, Mazda decided to monitor any field occurrences.
June, 2018; Mazda received second field report of “The occupant injured the arm by scattered fragments of the logo when the air bag was activated in a crash” from outside the US market.
August, 2018: Mazda received third field report of “The occupant injured the face by scattered fragments of the logo when the air bag was activated in a crash” from outside the US market.
December, 2018: Mazda received fourth field report of “The occupant injured the face by scattered fragments of the logo when the air bag was activated in a crash” from outside the US market.
February, 2019: Mazda and the parts supplier investigated the second to fourth returned parts. Based on the investigation result the root cause was similar to that of the first reported field incident which occurred in September, 2015. Mazda judged that the occurrence rate was low.
March, 2019: Mazda received the fifth field report, which reported “The occupant injured left eye by projectile fragments of the logo when the air bag was activated” from outside the US market.
May, 2019: Mazda attempted to collect parts to examine the material condition of the logo, but no parts could be recovered for analysis. Mazda decided to continue monitoring any occurrences in the field in an attempt to gather further information.
July, 2019: Mazda received sixth field report of “The occupant injured eye by projectile fragments of the logo when the air bag was activated” from outside the US market. Mazda subsequently received a seventh field report of “The occupant injured face by projectile fragments of the logo when the air bag was activated” from outside the US market. At this time U.S. lawsuits alleging injury possibly caused by this defect were received.
August, 2019: Mazda received tenth field report of “The occupant injured face by projectile fragments of the logo when the air bag was activated” from outside the US market.
September, 2019; As Mazda received the fifth through tenth field concerns and law suits, Mazda decided to continue monitoring occurrences in the field because sufficient information and part analysis was still unavailable.
November, 2019: As a precaution in case it was judged that proactive field actions may be necessary in foreign markets, Mazda began to prepare the air bag module cover as a replacement part.
June, 2021: Mazda has received no field reports since the tenth field incident globally. However, considering the nature of the defect’s root cause, Mazda was concerned about a possible increase in injury cases caused by this defect in the future. Accordingly, Mazda has decided to judge whether to take proactive field actions.
June 25, 2021: Eight field incidents have been reported as a result of this defect outside the US, and two US lawsuits were received alleging injury. Mazda held a Quality Audit Committee meeting to review all available information to date. Out of an abundance of caution, Mazda has determined to conduct a proactive field action on certain MY2004 through MY2007 Mazda3 vehicles in the US and US Territories.
August 27, 2021: Mazda met with NHTSA-RMD on August 3 2021 to explain a change in the recall schedule due to an unexpected change in parts availability. As advised by the agency, Mazda is submitting this amended report to revise the recall schedule to include a phased parts available launch in the U.S. and Puerto Rico.
SEOCONTENT-START
Page 1 of 2
PARTS AND WARRANTY INFORMATION
Recall Campaign 4921G
CONDITION OF CONCERN ~l Due to an improper material specification, the plastic Mazda
logo may become brittle. Plastic fragments of the
~=—
Steerin el logo
shattered logo may hit occupants during a normal air bag
deployment in a crash, increasing the possibility of serious injury
to occupants. –.-~
OUTLINE OF REPAIR
The air bag module cover will be replaced with an improved
part. Please refer to the Repair Procedure document on MGSS
for further details.
SUBJECT VEHICLES
Model Subject VIN range
Subject production date
range
JM1 BK**** 41 100046 – 217952
2004-2007 JM1 BK**** 51 192363 – 350581 From July 24, 2003 through
Mazda3 JM1 BK**** 61 400001 – 546533 June 22, 2006
JM1 BK**** 71 600001 – 601664
The asterisk symbol”*” can be any letter or number.
OWNER NOTIFICATION
Mazda will notify U.S. owners by first class mail no later than August 28, 2021.
PARTS INFORMATION
Air bag module cover
Description Part Number Quantity Note
Air Bag Module Cover BPYK-5 7-K00 1
Campaign Label 9999-9 5-065A-06
1=50 Obtain in Mazda e-Store
labels (no charge)
WARRANTY CLAIM PROCESSING INFORMATION
Air Bag Module Cover Replacement
Process Number AM026A
Symptom Code 99
Damage Code 99
Causal Part Number BPYK-57-K00
Quantity 1
Labor Operation Number XXT53XRX
Labor Hours 0.6 hrs.
Page 2 of 2
PARTS AND WARRANTY INFORMATION
Recall Campaign 4921G
RENTAL CAR INFORMATION
Mazda recommends the usage of the MCVP loaner vehicle when available. If all MCVP loaner vehicles
are in use and unavailable, and the customer needs a rental car, then use your local rental facility and
offer a rental car. Be sure that every effort is made to repair the car within one business day or less, so
the next customer can receive the same experience.
Rental Car Warranty Claim Information
MCVP Vehicle Preferred Rental Agency Vehicle
Warranty Type Code A
Symptom Code 99
Damai:?:e Code 99
Part Number Main Cause 5555-49-21GR
Part Quantity 0
Labor Operation Code MM024XRX
Labor Hours N/ A 0
Sublet – Rental Car
Sublet Invoice MCVP does not require claim Number from Rental Invoice
Number submission or Dealer Purchase Order
Sublet Type Code Enter “Z9” (other)
Sublet Amount Up to $30.00 per day for
the number of days
customer had rental car
Sublet Text Number of days rental car
was supplied to customer
Rental expenses exceeding the two-day limit will require prior Warranty Department
Authorization, as outlined in the Mazda Rental Car Reimbursement Program policy.
****************************************************************************************************************
IMPORTANT SAFETY RECALL
0
U.l .~fflMl!lt ol
fransporianon
*N*H**T*S A
www.nhtsa.gov
2004-2007 Mazda3 – Steering Wheel Logo May Shatter During Air Bag Deployment
Safety Recall 4921 G – NHTSA Campaign Number 21V-494
August 2021
This notice applies to your vehicle: VIN ______ _
Dear Mazda Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Mazda Motor Corporation has decided that a defect which relates to motor vehicle safety
exists in certain 2004-2007 model year Mazda3 vehicles produced from June 24, 2003 through
June 22, 2006. If you received this notice, your vehicle is included in this Recall.
What is the problem?
The plastic logo on the steering wheel air bag module cover may shatter and project fragments
into the vehicle interior during an air bag deployment in a crash. Due to an improper material
specification, the plastic logo may become brittle. In this condition, the logo may shatter during
a normal air bag deployment. Plastic fragments of the shattered logo may hit occupants,
increasing the possibility of serious injury to occupants. There is no prior warning for this defect.
What will Mazda do?
Protect What Is Important To You
Your Mazda dealer will replace the air
bag module cover with an improved part.
The repair will be performed at no cost to
you. The air bag inflator will not require
replacement. There will be no charge for
this service.
What should you do?
Steering wheel logo
Air bag module cover
Repair parts are not currently available in the United States and Puerto Rico markets. It is
expected that parts will become available in October 2021 or earlier. Another letter will be
sent to you once parts are available to repair your vehicle with instructions on making an
appointment at your nearest Mazda dealer.
Mazda North American Operations
200 Spectrum Drive, Suite 100
Irvine, CA 92618
– Page 2-
Where is the closest Mazda dealer?
To locate your nearest Mazda dealer, visit our website www.MazdaRecalllnfo.com, or call our
Customer Experience Center at (800) 222-5500, option #4.
Moved or no longer own this vehicle?
If you have moved or no longer own your Mazda vehicle, please complete and mail the
Information Change Card in the postage paid envelope as soon as possible. This enables us to
update our records and notify the current owner. Federal law requires that any vehicle lessor
receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Still have questions?
If you have any questions regarding this campaign, please contact our Customer Experience
Center toll free at (800) 222-5500, option #6. If Mazda or its dealers do not repair the defect
free of charge and within a reasonable amount of time, you may notify the Administrator of the
National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington, DC
20590; or call the toll-free Vehicle Safety Hotline at 1-888-327- 4236 (TTY: 1-800-424-9153);
or go to http:/ /www.safercar.gov.
As a reminder, you can always go to www.MazdaRecalllnfo.com and enter your VIN to view
recalls and service campaigns that apply to your vehicle as well as register to receive future
recall alerts. You can also sign up for recall notifications in the MyMazda app on your
smartphone.
Your safety is our first priority at Mazda. We actively work to improve our products and search
for solutions to improve your ownership experience. We apologize for any inconvenience this
recall may have caused you.
Sincerely,
Mazda North American Operations
Para informaci6n en espafio/, visite www.MazdaSeguridad.com o flame a nuestro
Centro de Experiencia para el Consumidor al (800) 222-5500, opci6n #8 para
hablar con un representante en espafio/.
Mazda North American Operations
200 Spectrum Drive, Suite 100
Irvine, CA 92618
****************************************************************************************************************
0
U.l .~fflMl!lt ol
fransporianon
IMPORTANT SAFETY RECALL
*N*H**T*S A
www.nhtsa.gov
2004-2007 Mazda3 – Steering Wheel Logo May Shatter During Air Bag Deployment
Safety Recall 4921 G – NHTSA Campaign Number 21V-494
March 2022
This notice applies to your vehicle: VIN ______ _
Dear Mazda Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Mazda Motor Corporation has decided that a defect which relates to motor vehicle safety
exists in certain 2004-2007 model year Mazda3 vehicles produced from June 24, 2003 through
June 22, 2006. If you received this notice, your vehicle is included in this Recall.
What is the problem?
The plastic logo on the steering wheel air bag module cover may shatter and project fragments
into the vehicle interior during an air bag deployment in a crash. Due to an improper material
specification, the plastic logo may become brittle. In this condition, the logo may shatter during
a normal air bag deployment. Plastic fragments of the shattered logo may hit occupants,
increasing the possibility of serious injury to occupants. There is no prior warning for this defect.
What will Mazda do?
Protect What Is Important To You
Your Mazda dealer will replace the air
bag module cover with an improved part.
The repair will be performed at no cost to
you. The air bag inflater will not require
replacement. There will be no charge for
this service.
How long will it take?
Steering wheel logo
Air bag module cover
It will take approximately one hour to complete the replacement of the air bag module cover;
however, your Mazda dealer may need your vehicle for a longer period of time. Mazda will
provide alternate transportation, if needed, when your vehicle is at an authorized Mazda
dealership for a recall repair. Please schedule an appointment with an authorized Mazda
dealer so they can discuss and accommodate your needs.
Mazda North American Operations
200 Spectrum Drive, Suite 100
Irvine, CA 92618
– Page 2-
What should you do?
Mazda is concerned about your safety, and we encourage you to contact any authorized Mazda
dealer to schedule an appointment to have your Mazda vehicle repaired as soon as possible.
You do not need to bring this notice to the dealer, but it may assist in the check-in process.
Where is the closest Mazda dealer?
To locate your nearest Mazda dealer, visit our website www.mazdapr.com, or contact our
Mazda Puerto Rico Customer Service at (787) 620-7546.
Moved or no longer own this vehicle?
If you have moved or no longer own your Mazda vehicle, please complete and mail the
Information Change Card in the postage paid envelope as soon as possible. This enables us to
update our records and notify the current owner. Federal law requires that any vehicle lessor
receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Still have questions?
If you have any questions regarding this campaign, please contact our Mazda Puerto Rico
Customer Service at (787) 620-7546. If Mazda or its dealers do not repair the defect free of
charge and within a reasonable amount of time, you may notify the Administrator of the
National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington, DC
20590; or call the toll-free Vehicle Safety Hotline at 1-888-327- 4236 (TTY: 1-800-424-9153);
or go to http: //www.safercar.gov.
As a reminder, you can always go to www.MazdaRecalllnfo.com and enter your VIN to view
recalls and service campaigns that apply to your vehicle as well as register to receive future
recall alerts. You can also sign up for recall notifications in the MyMazda app on your
smartphone.
Your safety is our first priority at Mazda. We actively work to improve our products and search
for solutions to improve your ownership experience. We apologize for any inconvenience this
recall may have caused you.
Sincerely,
Mazda North American Operations
Pueden leer la otra carta adjunta en espafiol. Para mas informaci6n en espafiol, visite
www.Mazdapr.com o llame a nuestro Centro de Servicio al Cliente al (787) 620-7546
para hablar con un representante en espafiol.
Mazda North American Operations
200 Spectrum Drive, Suite 100
Irvine, CA 92618
****************************************************************************************************************
Repair Flow Chart
•
•
•
•
•
REPAIR PROCEDURE
Recall Campaign 4921 G
Safety Recall 4921 G – 2004-2007 Mazda3 Driver Air Bag Steering Wheel Cover
Replacement
A. VEHICLE INSPECTION PROCEDURE
Verify that t h eve h.1 c I e .1 s wi.t h.i nth e f o II owing ranges:
Model Subject VIN range
Subject production date
range
JM 1 BK**** 41 100046 – 217952
2004-2007 JM1 BK****51192363-350581 From July 24, 2003 through
Mazda3 JM 1 BK**** 61 400001 – 546533 June 22, 2006
JM1 BK**** 71 600001 – 601664
The asterisk symbol “*” can be any letter or number.
Affected recall campaign 4921 G Showing open in eMDCS
l
Watch Repair Video and Read all Cautions on this page
Remove old Driver Steering Wheel Cover Assembly
(recalled part)
Remove Air Bag Module lnflator
Transfer Air Bag Module to new Driver Steering Wheel Cover
Reinstall Air Bag Module lnflator
Reinstall new Driver Steering Wheel Cover with Air Bag Module
Repair Complete
CAUTION
Please watch the removal and replacement videos under this recall on
MGSS – see links below.
Use latex or vinyl, powder-free gloves during this repair.
Do not use any power tools to remove the steering wheel air bag cover.
Use the smallest pair of side cutting pliers necessary to carefully cut the
plastic of the cover.
The air bag material will tear easily. If you tear or rip the air bag
material, please order and replace the air bag module (cannot be
claimed under 4921 G) and notify Dealer Recall Help before the vehicle
leaves the dealership.
Page 1 of 12
1.
# Description Note
Side Cutting Pliers and Needle Nose Pliers (smallest possible). NOTE: The
blue plastic pieces in the video are not required to be used.
https://portal.mazdausa.com/pokinfomgr/library\MAZDA\VIDEOS\en_us\video\4921G_video.mp4
Four air bag inflator nuts are
included and will be used. You
will have to remove the inflator
from the module to prevent a
possible deployment during this
procedure from static electricity.
Once the module has been
installed in the new cover, then
reinstall the inflator and use the
replacement nuts.
B. REPAIR PROCEDURE
Parts included
1 Air Bag Cover
2 Nuts(qty4)
REPAIR PROCEDURE
Recall Campaign 4921 G
Steering Wheel Air Bag Cover & Nuts
BPYl<-57-1<00
Replace when re-assembling inflator
2. Remove the Steering Wheel Air Bag Cover: DO NOT USE POWER TOOLS TO REMOVE BOLTS.
Using any type of power tool may shear the inflator stud and require replacement of the airbag
module assembly. This is not covered under this recall and will be the dealer’s responsibility.
Follow Driver Side Air Bag Module Removal Procedure Here: DRIVER-SIDE AIR BAG MODULE
REMOVAL/ INSTALLATION
Tools Needed:
IMPORTANT: Click Here for the 4921 G Air Bag Module Removal and Installation Video
LIN I<:
NOTE: It is best to download this video to your desktop and open the video with Windows Media
Player, iTunes or similar program. The video may not open in your browser due to the size.
CAUTION: ONLY USE SIDE CUTTING PLIERS TO CUT THE STEERING WHEEL COVER PLASTIC IN
ORDER TO REMOVE THE INFLATOR MODULE. ALSO MAKE SURE YOU ARE ONLY CUTTING THE
PLASTIC BETWEEN THE AIR BAG MODULE METAL FRAME HOUSING AND THE STEERING WHEEL
COVER. DO NOT CUT OR PRY AT THE PINK COLOR AIR BAG MATERIAL. GOING TOO DEEP OR
USING THE INCORRECT TOOL WILL LIKELY CUT OR SCRATCH THE AIR BAG MATERIAL. IF THIS
HAPPENS THE AIRBAG MODULE ASSEMBLY MUST BE REPLACED AND IS NOT COVERED UNDER THIS
RECALL.
Page 2 of 12
Incorrect Incorrect
①
③ ②
④
REPAIR PROCEDURE
Recall Campaii;n 4921 G
3. Remove the 4 nuts in sequenc.e shown hel ow holding the air hag inflator onto the air bag
module. Pul Lhe lnflalor as ,hown in Lhe pklure below. (Face up conneclor side) on a non
conductive su rfoce I ike a ru bher floor mat or similar.
4. Use at least 2 original nuts to temporarily fasten the Housing in order to avoid the airbag falling
o rr du ring oper<1 Lion
Page 3 of 12
5. Remove the Air Bag Module from the Driver Steering Wheel Cover
REPAIR PROCEDURE
Recall Campaign 4921 G
Note: Some of the pictures show the inflator still installed. Please ensure the inflator has been
removed.
A. The Air Bag Module frame attaches to the cover with 2 snap clips/tabs on each side and 3
each on the bottom and top ( 10 clips/tabs total). See photos.
Right and Left Side View
Bottom View
B. Using the Smallest Side Cutters available. Gently cut the plastic at each numbered vertical
slot to allow for easy removal of each clip between the air bag module frame and steering
wheel cover housing. DO NOT ALLOW THE SIDE CUTTER TO COME CLOSE TO THE METAL
BAG HOUSING
Page 4 of 12
Left Side Right Side
Bottom View
REPAIR PROCEDURE
Recall Campaign 4921 G
C. Use ,1 pair ofsrnall needle nose plier~ lo gra~p Lhe cul plasli<-, bend oulwards and lwisl lo
remove.
6. Once all clips are loose, gently pull out the air bag module steadily in a straight up motion. You may
need pull up the back, then the front or the other way around. NOTE: lnflator is shown in this picture.
It must be removed.
Pa~e 5 of 12
9.
“X” Pattern
REPAIR PROCEDURE
Recall Campaii;n 4921 G
7. Once removed, place the air bag module on a scratch free surface as shown below and visually
check the ,iir bag, maLerial for any cu Ls or Lears. I he Lop of Lhe air bag, will have a “X” pauern and
this is normdl. lfthere are any cuts or tears, the airbag must be replaced. If torn please contact
Dealer Recall Help with a photo of the tear and what caused the tear/rip. Also inspect the 10
tabs to ensure they are not deformed.
/1. M;ike sure there is no contamination in the airbag.
Install the olir bag module assembly into the new ,,ir b<lg c.over. I ay the new p.:11t on J S(.r,1tchfrcc
surface such as a terry towel. Make sure there is no contamination in the new ~teering cover
as well. Make sure the new cover is at least room temperature, so ii is fle.~ible and g,r,ib and
stretch the new cover 1 0 times in each direction .
Page 6 of 12
REPAIR PROCEDURE
Recall Campaign 4921 G
10. Insert the air bag module in a straight down motion into the plastic cover housing.
A. NOTE: The following pictures are present for clarity and show the inflator already installed.
The inflator will be installed once the air bag module is fully inserted!
B. Insert so all 10 clips are just inside the very top of the air bag cover.
Just inside
the top edge
Page 7 of 12
REPAIR PROCEDURE
Recall Campaii;n 4921 G
C. Con Ii nue Lo pre» down on Lhe air b<1g module i nfla Lor bein!,\ careful noL Lo damage Lhe air bill,!;
connector$. Pre$$ down lmtil the metal frame clips .:ire .:il>out hall\vay down inside the <1ir bag
cover. Notice the dips arc inside the air bas cover on all 4 sides.
Side View
11. Once all clips arc recessed inside the cover, press straight down or by each corner until you sec
arid hem all 10 Lab>/llip~ sna into Jla1;e (3 011 Ll1e loJ and bollom, 2 on ead1 ,ide).
Page 8 of 12
Top/
12. Perform a final check and adjustment if needed to ensure the alignment of the airbag is correct.
The 4 locations of stay tabs needs to be located above the steering cover edge. Note there are
4 tabs.
– If all 4 stay tabs are not above the steering cover edge, pull up the assembly, while
holding the bracket bottom.
A Top B Bottom
↑
A
↓
B
REPAIR PROCEDURE
Recall Campaign 4921 G
Make sure that all clips are in the proper position and if needed pull up on the metal frame or plastic
housing gently to ensure a good fitment.
Side View (both sides)
Bottom View
Metal frame clips are
outside cover tab
Page 9 of 12
– Check and adjust the top side of the steering cover to correctly align the stay tab.
– If needed insert fingers at housing edge to pull up until the tabs are properly installed.
NOTE: Do not touch/damage beyond the Retainer Ring Edge as shown below.
REPAIR PROCEDURE CONTINUED ON NEXT
PAGE
A Top B Bottom
A Pull up B Retainer ring edge
↑
A
A
B
REPAIR PROCEDURE
Recall Campaign 4921 G
Page 10 of 12
Installation of Inflator
13. Remove the two used nuts that were temporarily used to fasten airbag and housing. Discard all
old/used nuts as they must not be reused.
14. Install the inflator using new nuts by finger tight first, then tight with the specified torque in the
order of ①-②-③-④ as shown in figure. Tightening nut torque: 2.9 – 5.9 N･m, 26 (in-lbs) – 52
(in-lbs). This is 2-4 ft-lbs!
CAUTION: Do not overtighten the nuts. Make sure to set the correct tightening torque.
Final inspection: Confirm that all 10 tabs are properly installed, the 4 stay-tabs are on the cover edge
and all 4 nuts are new and correctly mounted. Accordingly, mark each point, as checked and found
to be OK, using a white pen or equivalent.
A Top B Bottom
①
③ ②
④
↑
A
↓
B
Stay Tabs (4) on USA vehicles
– – – -:. C! ::–
-.,: – J–1_ – .,~
REPAIR PROCEDURE
Recall Campaign 4921 G
Page 11 of 12
A Top B Bottom
↑
A
↓
B
Stay Tabs (4) on
USA vehicles
REPAIR PROCEDURE
Recall Campaign 4921 G
15. Follow Driver Side Air Bag Module Installation Procedure Here: DRIVER-SIDE AIR BAG
MODULE REMOVAL/ INSTALLATION
C. CAMPAIGN LABEL INSTALLATION:
1. Fill out a black “Campaign Label” (9999-95-065A-06) with
Campaign No: “4921 G”, your dealer code, today’s date.
EL
CA.MP GN NO:~—
DEALER CCDE: ___ _
II
2. Affix it to the hood or bulkhead as shown:
..__
«’
–~-~~1/~ . – ~ I ( r;.– .– __
3. Return the vehicle to customer.
END OF REPAIR PROCEDURE
Page 12 of 12
****************************************************************************************************************
IMPORTANT SAFETY RECALL
0
U.l .~fflMl!lt ol
fransporianon
*N*H**T*S A
www.nhtsa.gov
2004-2007 Mazda3 – Steering Wheel Logo May Shatter During Air Bag Deployment
Safety Recall 4921G – NHTSA Campaign Number 21V-494
October 2021
This notice applies to your vehicle: VIN ______ _
Dear Mazda Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Mazda Motor Corporation has decided that a defect which relates to motor vehicle safety
exists in certain 2004-2007 model year Mazda3 vehicles produced from June 24, 2003 through
June 22, 2006. If you received this notice, your vehicle is included in this Recall.
What is the problem?
The plastic logo on the steering wheel air bag module cover may shatter and project fragments
into the vehicle interior during an air bag deployment in a crash. Due to an improper material
specification, the plastic logo may become brittle. In this condition, the logo may shatter during
a normal air bag deployment. Plastic fragments of the shattered logo may hit occupants,
increasing the possibility of serious injury to occupants. There is no prior warning for this defect.
What will Mazda do?
Protect What Is Important To You
Your Mazda dealer will replace the air
bag module cover with an improved part.
The repair will be performed at no cost to
you. The air bag inflator will not require
replacement. There will be no charge for
this service.
How long will it take?
Steering wheel logo
Air bag module cover
It will take approximately one hour to complete the replacement of the air bag module cover;
however, your Mazda dealer may need your vehicle for a longer period of time. Mazda will
provide alternate transportation, if needed, when your vehicle is at an authorized Mazda
dealership for a recall repair. Please schedule an appointment with an authorized Mazda
dealer so they can discuss and accommodate your needs.
Mazda North American Operations
200 Spectrum Drive, Suite 100
Irvine, CA 92618
– Page 2 –
What should you do?
Mazda is concerned about your safety, and we encourage you to contact any authorized Mazda
dealer to schedule an appointment to have your Mazda vehicle repaired as soon as possible.
You do not need to bring this notice to the dealer, but it may assist in the check-in process.
Where is the closest Mazda dealer?
To locate your nearest Mazda dealer, visit our website www.MazdaRecalllnfo.com, or call our
Customer Experience Center at (800) 222-5500, option #4.
Moved or no longer own this vehicle?
If you have moved or no longer own your Mazda vehicle, please complete and mail the
Information Change Card in the postage paid envelope as soon as possible. This enables us to
update our records and notify the current owner. Federal law requires that any vehicle lessor
receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Still have questions?
If you have any questions regarding this campaign, please contact our Customer Experience
Center toll free at (800) 222-5500, option #6. If Mazda or its dealers do not repair the
defect free of charge and within a reasonable amount oftime, you may notify the Administrator
of the National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington,
DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327- 4236 (TTY: 1-800-424-
9153); or go to http: //www.safercar.gov.
As a reminder, you can always go to www.MazdaRecalllnfo.com and enter your VIN to view
recalls and service campaigns that apply to your vehicle as well as register to receive future
recall alerts. You can also sign up for recall notifications in the MyMazda app on your
smartphone.
Your safety is our first priority at Mazda. We actively work to improve our products and search
for solutions to improve your ownership experience. We apologize for any inconvenience this
recall may have caused you.
Sincerely,
Mazda North American Operations
Para informaci6n en espafio/, visite www.MazdaSeguridad.com o /lame a nuestro
Centro de Experiencia para el Consumidor al (800) 222-5500, opci6n #8 para
hablar con un representante en espafiol.
Mazda North American Operations
200 Spectrum Drive, Suite 100
Irvine, CA 92618
****************************************************************************************************************
MAZDA D A ER MAIL
October 7, 2021
Attention: Mazda General, Parts and Service Managers
Subject: Limited Launch in High Humidity States – Safety Recall 4921 G MY2004-2007 Mazda3
Driver Air Bag Cover Mazda Logo May Shatter
Dear Mazda Dealer Partners,
Mazda Motor Corporation has decided to conduct a Safety Recall impacting MY2004-2007 Mazda3 vehicles.
Please see the description, model, year and VIN Ranges below.
Subject Vehicles:
Affects 260,915 US and US Territory vehicles
Model Subject VIN range
Subject production date
range
JM1 Bl(**** 41 100046 – 217952
2004-2007 JM 1 Bl(**** 51 19 2363 – 350581 From July 24, 2003 through
Mazda3 JM1 Bl(**** 61 400001 – 546533 June 22, 2006
JM1 Bl(**** 71 600001 – 601664
Concern Outline:
Due to an improper material specification, the plastic Mazda logo may become brittle over time. Plastic
fragments of the shattered logo may hit occupants during a normal air bag deployment in a crash, increasing
the possibility of serious injury to occupants.
For all subject vehicles:
Mazda Dealers will replace the driver steering wheel air bag cover with an improved part. There will be no
charge for this service to vehicle owners.
Owner Notification:
Mazda will notify 91,965 registered owners of affected vehicles in the defined high humidity states
(California, Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina and Hawaii) on Thursday
October 8, 2021. Vehicles will display in eMDCS as “Open”, on October 8, 2021.
Part5 for thi5 recall can be ordered using the Limited Parts Ordering page found on the cMDCS P~rt:; Ordering
menu.
Vehicles regisLered in Lhe remaining US sLaLes will c:onLinue Lo display Preliminary NoLir.caLion as lhere are
insumc.ienl p,irls Lo supporL ,1II sLaLes al Lhis Lime. _,._n upda1ed communicaLion will be senL once parts
become available. Parts are expected to be fhlly available by December 2021
Important Safety Notice:
Tiie National T raflic ,md .lv,olor Vehicle Safely …. cl prohibits lhe delivery or any subjed vehicle wilhou L
performing Lhe necessary repair for delec.Ls or failures. Failure Lo perform applicable recalls before delivery
can rel.ull in exLensive dealer fines and pen,1I Lies lrom Lhe Federal GovernrnenL. Tiierelore, you rnusl
compleLe Lhis recall for all affecLed vehicles in your invenLory prior Lo delivery.
I. l”arls and VVilmmly lnrorrnalion ilnd Repair Procedures are posled on /VIGSS.
2. ~or Warranly queslion~, c:ontac:L lhe Wilrranly Holline al ( 877) 727 6626, Op Lion 3.
3. High Humidily SLale Regi~Lered Vehide~ will display in eMLJCS as “Open” on Oclober 8, 202·1.
4. I or parls queslions, c:onlac:I Lhe Dealer A!.sislarlle Group al ( 877) 7 27 6626 Op Lion 2.
5. I or Rec:all questions please fill out the Dealer Recall Help I orm located on OneMazda > Warranty, Re<:al I
and Servi<:e I ools.
Plea$e make certain the appropriilte personnel in your dealership arc aware of these re$0ln-ccs and arc
familiar with the details of this rec.all before responding to CU$tomer inqliiries. We apologi1.c for any
inconvenience this recall may Cilusc you and )’Olff CU$tomers. Your under.standing and support in carrying
out all campaigns are greatly appreciated.
Protect What is Important to You
Sincerely.
Travis Young
Manager Recalls, Technical Services Division
Mazda North American Operations
,\’IAZOA NORTH A.’1ERICAN OPERATIONS
****************************************************************************************************************
MAZDA DEA ER · MAIL
August 26, 2021
Attention: Mazda General, Parts and Setvice Managers
Subject: Launch of Safety Recall 4921 G- MY2004-2007 Mazda3 Driver Air Bag Cover Mazda Logo
May Shatter -As Parts Not Available
Dear Mazda Dealer Partners,
Mazda Motor Corporation has decided to conduct a Safety Recall impacting MY2004-2007 Mazda3 vehicles.
Please see the description, model, year and VIN Ranges below.
Owner Notification:
Vehicles will display in eMDCS as “Preliminary Notification” tomorrow, August 27, 2021 as a sufficient level of
parts remain in transit to support a launch. The oldest vehicles in high humidity areas will be opened as parts
become available by the end of September, and all vehicles will be in open status by the end of October
2021. Updated communications will be sent as sufficient part levels become available.
If a customer insists on repairing their vehicle, please contact Dealer Recall Help on OneMazda to arrange a
repair. As an adequate amount of parts become available orders will be placed using the Limited Parts
Ordering screen found on the eMDCS Parts Order Menu.
Subject Vehicles:
Affects 260,915 US and UST erritory vehicles
Model Subject VIN range
Subject production date
range
JM1 Bl<**** 41 100046 – 217952
2004-2007 JM1 Bl<****51192363-350581 From July 24, 2003 through
Mazda3 JM1 Bl<**** 61 400001 – 546533 June 22, 2006
JM1 Bl<**** 71 600001 – 601664
Concern Outline:
Due to an improper material specification, the plastic Mazda logo may become brittle. Plastic fragments of
the shattered logo may hit occupants during a normal air bag deployment in a crash, increasing the
possibility of serious injury to occupants.
For all subject vehicles:
Mazda Dealers will replace the driver steering wheel air bag cover with an improved part. There will be no
charge for this service to vehicle owners.
Important Safety Notice:
The National Traffic and Motor Vehicle Safety Act prohibits the delivery of any subject vehicle without
performing the necessary repair for defects or failures. Failure to perform applicable recalls before delivery
can result in extensive dealer fines and penalties from the Federal Government. Therefore, you must
complete this recall for all affected vehicles in your inventory prior to delivery.
Parts and Warranty Information and Repair Procedures will be posted on MGSS once finalized.
For Warranty questions, contact the Warranty Hotline at (877) 727-6626, Option 3.
Vehicles will display in eMDCS as “Preliminary Notification” by August 27, 2021.
For parts questions, contact the Dealer Assistance Group at (877) 727-6626 Option 2.
For Recall questions please fill out the Dealer Recall Help Form located on OneMazda > Warranty, Recall
and Service Tools.
Please make certain the appropriate personnel in your dealership are aware of these resources and are
familiar with the details of this recall before responding to customer inquiries. We apologize for any
inconvenience this recall may cause you and your customers. Your understanding and support in carrying
out all campaigns are greatly appreciated.
Protect What is Important to You
Sincerely,
Travis Young
Manager Recalls, Technical Services Division
Mazda North American Operations
M1\ZDA ORTH ,\J•1ERIC;\N OPERATIO •~
****************************************************************************************************************
MAZDA D A ER MAIL
July 6, 2021
Attention: Mazda General, Parts and Service Managers
Subject: Notification of Safety Recall 49 21 G – MY2004-2007 Mazda3 Driver Air Bag Cover Mazda
Logo May Shatter
Dear Mazda Dealer Partners,
Mazda Motor Corporation has decided to conduct a Safety Recall impacting MY2004-2007 Mazda3 vehicles.
Please see the description, model, year and VIN Ranges below.
Subject Vehicles:
Affects 260,915 US and US Territory veh ides
Model Subject VIN range
Subject production date
range
JM1 Bl<.****41100046-217952
2004-2007 JM1 Bl<.**** 51 192363 – 350581 From July 24, 2003 through
Mazda3 JM1 Bl<.**** 61 400001 – 546533 June 22, 2006
JM1 Bl<.**** 71 600001 – 601664
Concern Outline:
Due to an improper material specification, the plastic Mazda logo may become brittle over time. Plastic
fragments of the shattered logo may hit occupants during a normal air bag deployment in a crash, increasing
the possibility of serious injury to occupants.
For all subject vehicles:
Mazda Dealers will replace the driver steering wheel air bag cover with an improved part. There will be no
charge for this service to vehicle owners.
Owner Notification:
Mazda will notify owners of affected vehicles for this campaign no later than August 28, 2021. Vehicles will
display in eMDCS as “Not Launched” today, July 6, 2021. Parts are not available at this time. An updated
communication will be sent once limited parts become available but expect at least 30 days.
When ports be<.:ome availoble, they <.:an be ordered through the .Special Restricted Parts Ordering link found
on the cMI )(:$ P,irts Order Menu ,md the I )c,ilcr As.sistancc (iroup p,1gc.
Important Safety Notice:
The National Traffic and Motor Vehicle .S<1fety /\ct prohibits the delivery of any subject vehicle wid1out
performing the neress~ry repair for defects or foilures. Foilure to perform applicable rer~lls before delivery
c<1n result in extensive dealer fines <1nd penalties from the Federal Government. Therefore, you must
complete this recall for all affected vehicles in your inventory prior to delivery.
Parts and Warranty Information and Repair Procedures will be poMed on MGSS once finalized.
For Warranty questions, contact the Warranty Hotline at (877) 727-6626, Option 3.
Vehicles will display in eMDCS as ”l\ot Launched” by July 6, 2021.
For parts questions, contact the Dealer Assistance Group at ( 877) 727-6626 Option 2.
For Recall questions please till out the Dealer Rec:all Help Form located on OneMazda > Warranty, Recall
and Service Tools.
Please make certain Lhe appropriate personnel in your dealership are aware or Lhese resources and are
familiar with the details of this recall before responding to customer inquiries. We apoloe,ize for any
inconvenience this recall may cause you and your cuslomers. Your understanding and support in carrying
out all campaigns are g,really appreciaLed.
Protec.t What is Important to You
Sincerely,
Travis Young
Monager Re<.:olls, Technical Services Division
Mo1.da ‘\o,th Amerkon Operations
,\’IAZOA NORTH A.’1ERICAN OPERATIONS
****************************************************************************************************************
MAZDA D A ER MAIL
October 27, 2021
Attention: Mazda General, Parts and Service Managers
Subject Full Launch to all US – Safety Recall 4 9 2 1 G MY 2 0 0 4- 2 0 0 7 Mazda3 Driver Air Bag Cover
Mazda Logo May Shatter
Dear Mazda Dealer Partners,
Mazda will notify the remaining 152,307 registered owners of affected vehicles in the US on Thursday October 28,
2021. Vehicles will display in eMDCS as “Open”, on October 28, 2021. Parts for this recall can be ordered using
the Limited Parts Ordering page found on the eMDCS Parts Ordering menu.
Summary:
Mazda Motor Corporation has decided to conduct a Safety Recall impacting MY2004-2007 Mazda3 vehicles. Please
see the description, model, year and VIN Ranges below.
Subject Vehicles:
Affects 260,915 US and UST erritory vehicles
Model Subject VIN range Subject production date range
JM1 Bl<.* .. * 41100046 – 217952
2004-2007 JM1 Bl<.* .. * 51192363 – 350581 From July 24, 2003 through
Mazda3 J M 1 Bl<.* .. * 61 400001 – 546533 June 22, 2006
J M 1 BK* .. * 71 600001 – 601664
Concern Outline:
Due to an improper material specification, the plastic Mazda logo may become brittle over time. Plastic -fragments of
the shattered logo may hit occupants during a nOITT1al air bag deployment in a crash, increasing the possibility of
serious injury to occupants.
For all subject vehicles:
Mazda Dealers will replace the driver steering wheel air bag cover with an improved part. There will be no charge for
this service to vehicle owners.
lmpoitutSafety Notice;
The National Traffic and Motor Vehicle Safety /\ct ~ibits the delivery of any subject vehicle without perforrni1g
the necessnry repai’fcrdefetis or fuilures. Fnilureto perform.ipplicable recalls befcredelivety can result in extensive
dealer fines and penalties from die Federal Govenment. Therefote, you must complete this recall for all affected
vehicles in your inventay prior to delivery.
1. Parts and Warranty Information and Repair Procedures are posted on MGSS.
2. For Warranty questions, contactlhe Warranty Hotline at(877) 7l7-66Zi:J, QxiooJ.
3. All Vehicles will display in eMDCS as “Open” on October 28, 2021.
4. For parts questions, contactlhe Dealer Assistance Groupat(877) 727-66260ption2
5. For Recall questions please tlll outlhe Dealer Recall Help Foon locared oo OneMazda > Warranty, Recall and
Seivice Tools.
Please make ceit:iin lhe appq:::riale p€1’Sor11el in your dealership are aware ol”lhese resouces and are familiar wiU1
tl1e details of 1his recall berore responding to aistoo1er inquiries. We apoloe,jze fur any inconvenience this recall
may cause you and your cuslorners. You- underslanding. and suppc:,t in carrying oul all campaigns are greaUy
apprec:ialt:d.
Prmct What is lmportartto Yru
Sincerely,
Tr.ivis Young
1V\anager Recalls, Technical Services Division
Mat.da North American Operalions
,\’IAZOA NORTH A.’1£RICAN OPEAATIONS
****************************************************************************************************************
SEOCONTENT-END
4 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| MAZDA | MAZDA3 | 2004-2007 |
18 Associated Documents
Recall Acknowledgement
RCAK-21V494-9915.pdf 725.946KB
Chronology
RMISC-21V494-7036.pdf 232.096KB
Defect Notice 573 Report
RCLRPT-21V494-1893.PDF 215.382KB
Manufacturer Notices(to Dealers,etc) – 7/6/2021
Miscellaneous Document – updated chronology
RMISC-21V494-4627.pdf 27.495KB
Manufacturer Notices(to Dealers,etc) – Mazda3 Driver Air Bag Cover Mazda Logo May Shatter – As Parts Not Available
RCMN-21V494-5151.pdf 531.837KB
Owner Notification Letter(Part 577)
RCONL-21V494-0344.pdf 537.97KB
Remedy Instructions and TSB
RCRIT-21V494-6626.pdf 1686.402KB
Recall 573 Report – AMENDMENT 1
RCLRPT-21V494-2858.PDF 215.639KB
Miscellaneous Document – PARTS AND WARRANTY INFORMATION Recall Campaign 4921G
RMISC-21V494-3003.pdf 786.26KB
Manufacturer Notices(to Dealers,etc) – MAZDA DEALER EMAIL
RCMN-21V494-8822.pdf 378.077KB
Manufacturer Notices(to Dealers,etc) – MAZDA DEALER EMAIL – 10/28/2021
RCMN-21V494-0202.pdf 368.145KB
Recall Quarterly Report #2, 2021-4
RCLQRT-21V494-0125.PDF 211.248KB
Issued Interim Owner Notification Letter(Part 577) – US and Puerto Rico 8/25/2021
RIONL-21V494-4861.pdf 715.207KB
Issued Owner Notification Letter(Part 577) – Guam and Saipan ONLY 8/28/2021
RCONL-21V494-2298.pdf 719.025KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V494-7402.pdf 537.97KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V494-6619.pdf 535.29KB
ISSUED Renotification Notice
RCRN-21V494-4524.pdf 543.372KB
- [Easy to Use—Work Out of the Box] + [FOXWELL 2026 New Version] FOXWELL NT604 Elite scan tool is the 2026 new version from FOXWELL, designed for car owners who want to figure out the cause of issues before fixing car problems by scanning common systems like ABS, SRS, engine, and transmission. The NT604 Elite obd2 scanner diagnostic tool comes with the latest software—no need to waste time downloading software first. Plug the scanner into the OBDII port with OBDII cable to start the diagnosis.
- [Affordable] + [Reliable Car Health Monitor] Will you be confused what happens when the warning light of ABS/SRS/transmission/check engine flashes? Instead of taking your cars to dealership, this FOXWELL scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. Note：The device is a diagnostic tool, not a repair tool. To turn off a warning light, you must first physically repair the issue causing it. Only then can the scanner be used to clear the corresponding fault code.
- [5 in 1 Car Diagnostic Scanner] Compared with obd scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also serves as ABS/SRS scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance functions like reset or relearn. For the SRS system, NT604 Elite can read and clear common fault codes not caused by a crash, but crash/collision data cannot be cleared.
- [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite ABS SRS scanner supports 60+ car brands from worldwide (America/Asia/Europe). You don’t need to pay extra software fee. AUTOVIN may not work on some older vehicles or certain vehicle brands. If AUTOVIN fails, please input the vin code manually or go to the Diagnostic Menu to select your vehicle model.
- [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level car scanner diagnostic tool only offers plastic bag to hold the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 【Reset ABS/SRS/Transmission/Engine Lights】 More than an check engine code reader, OBDMATE OM901 obd2 scanner performs comprehensive diagnostics for the 4 most-used systems (ABS/SRS/Engine/Transmission). It quickly clears fault codes, turns off warning lights, read data stream and auto VIN.
- 【3.5" Handheld Scanner with 4 System Diagnose】 3.5" Super large TFT screen equipped displays an intuitive menu and clear readings of various sensors from ABS, SRS, ECM and TCM systems. It arrived with a silicone protective case and hard-shell carrying case, ensuring long-lived durability and drop resistance. The car diagnostic tool is plug-to-play designed, plug it and get diagnosis started without any batteries or updates required.
- 【One-Click I/M Readines&Full OBD2 Functions】 Press F1 to get an intuitive corloured form about whether various emissions-related systems on the vehicle are operating properly. Help you get smog-check ready quickly. OM901 car scanner supports all essential OBD2 functions you need: read & clear codes, view freeze frame, read I/M readiness, retrieve VIN, live data stream (with graphing display), O2 sensor test, onboard monitoring mode, and EVAP leak test.
- 【Battery Voltage Check&DLC Pin Test】 It allows you to monitor battery health by monitoring current battery voltage. Plus, this obd2 diagnostic tool features DLC 16-PIN test to check current voltage of every pin.
- 【Automotive Scanner Diagnostic Kit】 The package comes with 1 car scanner, 1 USB-type c cable, 1 hard storage bag and 1 user manual(en). Free to update without any hidden fees. 5 languanges available in setting including English, French, Italian, German and Espanish. Valuable and Portable, making it a great tool kit for car owners, DIY enthusiasts, and professional mechanics.
- [Diagnose Like a Pro] BlueDriver Pro Next-Gen is a professional OBD2 scanner and diagnostic tool that helps you scan, understand, and clear vehicle trouble codes with confidence. Turn your phone into a powerful car diagnostic scanner—no guesswork, no unnecessary repairs.
- [Read and Clear More Codes Than Ever] Read and clear more codes than basic car code readers. Access enhanced diagnostics for Check Engine, ABS, SRS, Airbag, TPMS, Transmission, and more on supported vehicles, including expanded coverage on newer model years.
- [Verified Fixes and Real-Time Data] Get unlimited, technician-verified repair reports matched to your VIN, with definitions, causes, and confirmed fixes. Monitor live vehicle data as you drive, view freeze frames, check smog readiness, and analyze Mode 6 test results.
- [Expanded Make & Model Coverage] Optimized for today’s vehicles with strong support for GM, Ford, Stellantis (RAM, Jeep, Chrysler), Toyota, Honda, Nissan, Mazda, Subaru, Hyundai, Mercedes-Benz, BMW, and VW. Enhanced communication on select 2024+ Nissan and Mazda models (see compatibility chart).
- [Gas Vehicles 1996+ & Select Light-Duty Trucks] Works with all gas-powered vehicles made in 1996 or newer, plus select light-duty trucks and diesels, including F-250, RAM 2500, Silverado, and Sierra. Built for daily drivers, family vehicles, and real-world truck use.
- PAID FOR ITSELF ON FIRST USE - SAVE ON EVERY DIAGNOSIS: Avoid expensive shop fees and take control of vehicle repairs at home. The NT614 Elite delivers professional-level diagnostics for Engine, ABS, SRS Airbag, and Transmission systems, helping you quickly identify the real cause of warning lights and avoid unnecessary repairs. With 5 essential service resets including Oil Reset, EPB, ABS Bleeding, SAS Calibration, and Throttle Relearn, you can complete everyday maintenance and repairs without paying dealership visit. Features WiFi updates, no registration required, and plug-and-play setup with no extra power cord
- 5 ESSENTIAL RESETS FOR REAL DIY MAINTENANCE: More than just a diagnostic tool, the NT614 Elite gives you the service functions DIYers actually need to avoid expensive shop visits. Perform Oil Reset, EPB brake service, ABS bleeding, steering angle calibration, and throttle relearn to fix common maintenance issues at home with confidence. Reset warning lights, replace brake pads, restore throttle performance, and complete essential maintenance without paying dealership labor costs. Note: Function availability varies by vehicle make, model, year, engine type, and system configuration. Please confirm compatibility before purchase.
- SAME 4-SYSTEM DIAGNOSTICS AS NT604: Built on the trusted NT604, the NT614 Elite delivers full diagnostics for Engine, ABS, SRS Airbag, and Transmission systems-helping you identify the root cause behind warning lights instead of guessing. Read and clear codes, view live data graphs, monitor engine temperature, wheel speed sensors, transmission temperature, and more for accurate troubleshooting at home
- LIVE DATA GRAPHING - FIND PROBLEMS BEFORE THEY GET EXPENSIVE: See what basic scanners miss with real-time data displayed in easy-to-read graphs. Monitor fuel trims, oxygen sensors, engine load, RPM, battery voltage, and transmission temperature to detect intermittent or hidden problems before they become costly repairs. Diagnose faster and make smarter repair decisions with visual data insights
- AUTO VIN + LIFETIME WI-FI UPDATES + WIDE COVERAGE: AutoVIN instantly identifies your vehicle for faster setup and fewer errors. Generate professional vehicle health reports for maintenance tracking, used car inspections, or sharing with mechanics. Stay updated with lifetime free Wi-Fi updates-no subscriptions or hidden fees. Supports 90+ brands and 10,000+ models including Ford, Toyota, BMW, Mercedes-Benz, Honda, Nissan, Volkswagen, Hyundai, Subaru, and more for long-term reliable use
- [Brand-New ArtiDiag500] We've got everything you're looking for! Forget basic OBD2 scanners; TOPDON's ArtiDiag500 car scanner offers more. The all-new ArtiDiag500 not only includes full OBD2 functions and 4-system diagnostics but also provides DIYers with 6 maintenance services. The brand-new, cost effective AD500 is back in full swing!
- [4-System Diagnostics] DIY enthusiasts, take notice! Will these 4-system diagnostics be the treasure you've been seeking? The ArtiDiag500 code reader offers in-depth testing for the engine, transmission, ABS, and SRS systems, reading fault codes and data streams. It also visualizes real-time data in chart form, simplifying complex data for storage and future playback, aiding DIY users in problem detection.
- [6 Reset Functions] Hey, hang tight for a moment. With these 6 reset functions, the ArtiDiag500 has got you covered. It offers throttle adaptation along with reset capabilities for Oil, SAS, TPMS, BMS, and EPB. Seamlessly aligning the throttle, battery, tires, and brake pads with your vehicle, it also adjusts the steering angle and turns off the oil light. Looking to restore your car to its original condition? Look no further than the ArtiDiag500.
- [Multiple Functions] The Smart AutoVIN of this TOPDON OBD2 scanner keeps track of your manual selections for vehicle make, model, and year and directs you to the suitable diagnostics. Max 4 Live Data streams integrated for much easier data processing. Diagnostic feedback online with this diagnostic tool to help you get tough repair operations well-completed. Real-time car battery voltage monitoring identifies probable vehicle defects.
- [Global Support] Rest assured about compatibility with your vehicle and language – ArtiDiag500 currently supports 67+ car brands, 10,000+ models, covering most vehicles worldwide, and is available in 12 languages. Whether it's for your car or preferred language, there's an ideal choice for you. Plus, it's fully compatible with Android 11 for smoother use.
Last update on 2026-06-17 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.