September 24, 2021 NHTSA CAMPAIGN NUMBER: 21V744000
Fuel May Leak From Fuel Pump Mounting Rings
A fuel leak in the presence of an ignition source increases the risk of a fire.
NHTSA Campaign Number: 21V744
Manufacturer Mazda
North American Operations
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 13,891
Summary
Mazda North American Operations (Mazda) is recalling certain 2009-2011 RX-8 and 2006-2007 MazdaSpeed6 vehicles. Fuel may leak from the fuel pump mounting rings.
Remedy
Dealers will install new fuel pump mounting rings. Dealers will also add a thermal insulation pad to the fuel tank on RX-8 vehicles. Repairs will be performed free of charge. Owner notification letters were mailed November 17, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda’s number for this recall is 5121I.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Mazda has a Recall
Chronology of Defect
Fuel leak may occurred from fuel pump mounting rings on MY 2009 through
MY2011 RX-8 and MY 2006 through 2007 MazdaSpeed6
July, 2017: Mazda received the first field report of “The Fuel leak occurred by out of target” from outside the US market. The part supplier and Mazda started to investigate the root cause. Note: the subject population at this time was included in NHTSA Recall 16V793 which affected 2004MY through 2008MY Mazda RX-8
August, 2017 through October, 2017: Mazda received second and third field reports from outside the US market. As a result of part investigation in the first case, creep fatigue damage on the fuel pump ring was confirmed through heat insulator discoloration by heat. In addition, the subject vehicle was a performance-modified vehicle. Based on the heat insulator discoloration estimation and thermal testing result, the temperature of surrounding fuel tank was higher than a normal vehicle. Accordingly, Mazda judged the cause as excessive heat exposure due to vehicle modifications. In the second case, the parts experienced the same condition but Mazda could not identify why excessive heat exposure occurred. In the third case, Mazda could not investigate the root cause due to unavailable part and unknown vehicle information. Mazda judged to monitor the field for more information.
April, 2018 through December, 2018: Mazda received 4th through 8th field reports from outside the US market, based on the part investigation the creep fatigue damage on the pump ring was confirmed but the cause of excessive heat exposure was still unknown. Mazda decided to conduct a vehicle go-and-see whenever subject vehicles visited a Mazda dealer for related concerns.
December, 2018: Mazda conducted employee surveys to confirm the difference in the fuel pump ring between normal and modified vehicles, as well as starting the re-validation of heat efficiency and material force testing.
February, 2019: Based on the employee surveys and part investigation, Mazda confirmed creep fatigue damage had occurred on the fuel pump ring in normal vehicles.
March, 2019 through August 2019: Mazda received 9th through 14th field reports from outside the US market.
September, 2019: Based on the re-validation result for RX-8, Mazda suspected insufficient margin of heat resistance performance. Therefore, the heat and material force margin study was expanded for other models.
October, 2019 through December 2019: Mazda received 15th through 18th field reports from outside the US market.
February, 2020: Based on the re-validation result, certain Mazdaspeed6 vehicles were also suspected to have insufficient material strength margin. Mazda began to study the effect of vehicle usage and environmental exposure factors on fuel pump ring deterioration.
June, 2020 through July 2020: Mazda received 19th through 20th field reports from outside the US market.
August, 2020: Based on the result of studying vehicle usage and environmental exposure factors, Mazda determined vehicles in any market may experience the defect. Mazda started to assess the necessity of proactive field action.
September, 2020 through August, 2021: Mazda received 21st through 31st field reports from outside the US market.
September, 2021: Considering the nature of the defect’s root causes, Mazda was concerned about a possible increase in cases caused by this defect in the future. Accordingly, Mazda decided to judge whether to take proactive field actions.
September 20, 2021: Mazda held a Quality Audit Committee meeting to review all available information to date. Out of an abundance of caution, Mazda has determined to conduct a proactive field action on certain MY2009 through MY2011 RX-8 and MY2006 through 2007 Mazdaspeed6 vehicles in the US and US Territories.
Safety Recall 5121I – Repair Procedure – 2009-2011 Mazda RX-8
2009-2011 Mazda RX-8 & 2006-2007 MazdaSpeed6 5121I Fuel Leak From Fuel Pump Mounting Rings
Safety Recall 5121I – Repair Procedure – 2006-2007 Mazdaspeed6
2009-2011 Mazda RX-8 & 2006-2007 MazdaSpeed6 5121I Fuel Leak From Fuel Pump Mounting Rings
5 Affected Products
Vehicles
15 Associated Documents
Remedy Instructions and TSB
RCRIT-21V744-9733.pdf 2254.954KB
Remedy Instructions and TSB
RCRIT-21V744-0771.pdf 2126.123KB
Manufacturer Notices(to Dealers,etc) – Launch of Safety and Emissions Recall 5121I -MY2006-2007 Mazdaspeed6 and MY2009- 2011 RX-8 Fuel May Leak from Fuel Pump Mounting Rings: November 15, 2021
RCMN-21V744-7404.pdf 487.452KB
Parts & Warranty Information- Recall Campaign 5121I
RMISC-21V744-0542.pdf 576.149KB
Defect Notice 573 Report
RCLRPT-21V744-1366.PDF 215.482KB
Miscellaneous Document – Chronology of Defect
RMISC-21V744-3401.pdf 402.517KB
Recall Acknowledgement
RCAK-21V744-6195.pdf 645.573KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V744-6659.pdf 694.921KB
ISSUED Owner Notification Letter(Part 577)- Territories
RCONL-21V744-4487.pdf 728.012KB
Recall Quarterly Report #1, 2021-4
RCLQRT-21V744-1301.PDF 211.147KB
Manufacturer Notices(to Dealers,etc) – NOTIFICATION OF SAFETY AND EMISSIONS RECALL 51211
RCMN-21V744-9481.pdf 443.974KB
Recall Quarterly Report #2, 2022-1
RCLQRT-21V744-7713.PDF 211.256KB
ISSUED Renotification Notice
RCRN-21V744-5659.pdf 710.811KB
ISSUED Renotification Notice
RCRN-21V744-7354.pdf 677.748KB
Recall Quarterly Report #3, 2022-2
RCLQRT-21V744-8504.PDF 211.34KB
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SEOCONTENT-START
PARTS AND WARRANTY INFORMATION Recall Campaign 51211 CONDITION OF CONCERN On Mazdaspeed6 and RX-8 vehicles, improper installation of the fuel pump mounting rings may lead to cracking of the rings, causing fuel leakage. In addition, on RX-8 vehicles, due to insufficient heat resistance at the top side of the fuel tank, the fuel pump mounting rings may deteriorate due to heat exposure from the engine and exhaust pipe which may also lead to cracking of the rings, causing fuel leakage. Fuel leakage may result in increased risk of fire in the presence of an ignition source near the vehicle. OUTLINE OF REPAIR New fuel pump mounting rings will be installed on Mazdaspeed6 and RX-8 vehicles. In addition, thermal insulation pad will be added to the fuel tank on RX-8 vehicles. Please refer to the Repair Procedure document on MGSS for further details. Fuel pump ring Fuel pump ring FueI Tank (Mazdaspeed6) Thermal insulation pad Fuel Tank (RX-8) SUBJECT VEHICLES Model Subject VIN range Subject production date range 2006-2007 JM 1 GG**** 61 100056 – 108051 From August 4, 2005 through Mazdaspeed6 JM1 GG**** 71 108052-110746 June 30, 2007 2009-2011 JM 1 FE**** 90 400031 – 403405 From March 11, 2008 through JM 1 FE**** AO 403406 – 404868 RX-8 JM1 FE**** BO 404869-405726 May 16, 2011 The asterisk symbol “*” can be any letter or number. OWNER NOTIFICATION Mazda will notify U.S. owners by first class mail no later than November 20, 2021. Page 1 of 3 For Mazdaspeed6 vehicles: PARTS INFORMATION Description Part Number Quantity G3YA-42-A 1 X 1 Fuel Pump Ring Set F1 Y0-42-A 1 X 1 Campaign Label 9999-9 5-065A-06 1=50 labels Vehicle Emission Recall 1=50 Proof of Correction 9999-9 5-ERPC-99 certificates Certificate * PARTS AND WARRANTY INFORMATION Recall Campaign 51211 Applicable Note model Components: Mazdaspeed6 Fuel pump ring (2 pcs) Retainer (2 pcs) Packing (2 pcs) Components: Fuel pump ring (2 pcs) RX-8 Retainer (2 pcs) Packing (2 pcs) Pad (2 pcs) — Obtain in Mazda e-Store (no charge) California Department of Motor Vehicles and the Commonwealth of Massachusetts, in conjunction with the California Air Resources Board and the Environmental Protection Agency for the State of Massachusetts, have implemented the Registration Renewal / Recall Tie-In Program, which requires the completion of Emission Recalls prior to registration renewal. Mazda dealers must provide customers a Vehicle Emission Recall – Proof of Correction Certificate (p / n 9999-95-ERPC-99) upon completion of the recall. – WARRANTY CLAIM PROCESSING INFORMATION Fuel pump rings replacement Process Number AM034A Symptom Code 99 Damage Code 99 Causal Part Number & Quantity G3YA-42-A 1 X & 1 XXT73ARX & 1.3 hrs. (Fuel is not drained) Labor Operation Number & XXT73BRX & 1.6 hrs. (Fuel is drained from Half level) Labor Hours XXT73CRX & 1.8 hrs. (Fuel is drained from Full level) Page 2 of 3 For RX-8 vehicles: Process Number Symptom Code Damage Code Causal Part Number & Quantity Labor Operation Code & Labor Hours RENTAL CAR INFORMATION PARTS AND WARRANTY INFORMATION Recall Campaign 51211 Fuel pump rings replacement Thermal insulation pads installation AM034A 99 99 F1 Y0-42-A 1 X & 1 XXT72ARX & 0.9 hrs. (Fuel is not drained) XXT72BRX & 1.2 hrs. (Fuel is drained from Half level) XXT72CRX & 1.4 hrs. (Fuel is drained from Full level) Mazda recommends the usage of the MCVP loaner vehicle when available. If all MCVP loaner vehicles are in use and unavailable, and the customer needs a rental car, then use your local rental facility and offer a rental car. Be sure that every effort is made to repair the car within one business day or less, so the next customer can receive the same experience. Rental Car Warranty Claim Information MCVP Vehicle Preferred Rental Agency Vehicle Warranty Type Code A Symptom Code 99 Damae:e Code 99 Part Number Main Cause 5555-51-21IR Part Quantity 0 Labor Ooeration Code MM024XRX Labor Hours N/ A 0 Sublet – Rental Car Sublet Invoice MCVP does not require claim Number from Rental Invoice Number submission or Dealer Purchase Order Sublet Type Code Enter “Z9” ( other) Sublet Amount Up to $30.00 per day for the number of days customer had rental car Sublet Text Number of days rental car was supplied to customer Rental expenses exceeding the two-day limit will require prior Warranty Department Authorization, as outlined in the Mazda Rental Car Reimbursement Program policy. Page 3 of 3
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Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 ~ 0 U.S. l»,pafflMII 01 ‘Tmnsportaffon IMPORTANT SAFETY RECALL 2006-2007MY Mazdaspeed6 and 2009-2011 MY RX-8 *N*H**T*S A www.nhtsa.gov Fuel May Leak from Fuel Pump Mounting Rings – Safety and Emission Recall 51211 NHTSA Campaign Number 21V-744 April 2022 This notice applies to your vehicle: VIN _______ _ Dear Mazda Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Mazda Motor Corporation has decided that a defect which relates to motor vehicle safety exists in certain 2006-2007MY Mazdaspeed6 vehicles produced from August 4, 2005 through June 30, 2007 and 2009-2011 MY RX-8 vehicles produced from March 11, 2008 through May 16, 2011. If you received this notice, your vehicle is included in this Safety Recall. What is the problem? On Mazdaspeed6 and RX-8 vehicles, improper installation of the fuel pump mounting rings may lead to cracking of the rings, causing fuel leakage. In addition, on RX-8 vehicles, due to insufficient heat resistance at the top side of the fuel tank, the fuel pump mounting rings may deteriorate due to heat exposure from the engine and exhaust pipe which may also lead to cracking of the rings, causing fuel leakage. Fuel leakage may result in increased risk of fire in the presence of an ignition source near the vehicle. What will Mazda do? Protect What Is Important To You Your Mazda dealer will install new fuel pump mounting rings on Mazdaspeed6 and RX-8 vehicles. In addition, dealers will add a thermal insulation pad to the fuel tank on RX-8 vehicles. There will be no charge for this service to vehicle owners. Fuel pump ring Fuel pump ring Fuel Tank (Mazdaspeed6) Thermal insulation pad Fuel Tank (RX-8) Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 – Page 2- How long will it take? It will take approximately 3 hours to complete the repair; however, your Mazda dealer may need your vehicle for a longer period of time. Mazda will provide alternate transportation, if needed, when your vehicle is at an authorized Mazda dealership for a recall repair. Please schedule an appointment with an authorized Mazda dealer so they can discuss and accommodate your needs. What should you do? Mazda is concerned about your safety, and we encourage you to contact any authorized Mazda dealer to schedule an appointment to have your Mazda vehicle repaired as soon as possible. You do not need to bring this notice to the dealer, but it may assist in the check-in process. Emission Law Information: To ensure your full protection under the emission warranty made applicable to your vehicle by State or Federal Law, it is recommended you have your vehicle or engine serviced as soon as possible. Failure to do so could be determined as lack of proper maintenance of your vehicle. Also, your vehicle may fail a state or local emission inspection if this recall is not completed. Important notice to owners registering vehicles in California and Massachusetts: California Department of Motor Vehicles and the Commonwealth of Massachusetts, in conjunction with the California Air Resources Board and the Environmental Protection Agency for the State of Massachusetts, have implemented the Registration Renewal/Recall Tie-In Program, which requires the completion of Emission Recalls prior to registration renewal. Mazda dealers will provide a Vehicle Emission Recall – Proof of Correction Certificate upon completion of the recall. Be sure to keep the proof of correction certificate provided by the Mazda Dealer until needed for the registration renewal process. What if you already paid for repair related to this concern? If you have already paid for repairs due to conditions similar to this recall campaign prior to receiving this notice, you may be eligible for reimbursement of reasonable repair expenses based on Mazda’s repair standards. Please visit www.mazdareimbursement.com and enter your Vehicle Identification Number (VIN). Follow the online screen prompts to enter the relevant information to submit your claim. For further questions or if you do not have access to apply online, contact the Mazda Customer Experience Center at 1-800-222-5500, Option #4. Where is the closest Mazda dealer? To locate your nearest Mazda dealer, visit our website www.MazdaRecalllnfo.com, or call our Customer Experience Center at (800) 222-5500, option #4. Moved or no longer own this vehicle? If you have moved or no longer own your Mazda vehicle, please complete and mail the Information Change Card in the postage paid envelope as soon as possible. This enables us to update our records and notify the current owner. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 – Page 3 – Still have questions? If you have any questions regarding this campaign, please contact our Customer Experience Center toll free at (800) 222-5500, option #6. If Mazda or its dealers do not repair the defect free of charge and within a reasonable amount of time, you may notify the Administrator of the National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327- 4236 (TTY: 1-800-424-9153); or go to http: //www.safercar.gov. Important Information As a reminder, you can always go to www.MazdaRecalllnfo.com and enter your VIN to view recalls and service campaigns that apply to your vehicle as well as register to receive future recall alerts. You can also sign up for recall notifications in the MyMazda app on your smartphone. Your safety is our first priority at Mazda. We actively work to improve our products and search for solutions to improve your ownership experience. We apologize for any inconvenience this recall may have caused you. Sincerely, Mazda North American Operations Para informaci6n en espafiol, visite www.MazdaSeguridad.com o llame a nuestro Centro de Experiencia para el Consumidor al (800) 222-5500, opci6n #8 para hablar con un representante en espafiol.
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Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 ~ 0 U.S. l»,pafflMII 01 ‘Tmnsportaffon IMPORTANT SAFETY RECALL 2006-2007MY Mazdaspeed6 and 2009-2011 MY RX-8 *N*H**T*S A www.nhtsa.gov Fuel May Leak from Fuel Pump Mounting Rings – Safety and Emission Recall 51211 NHTSA Campaign Number 21V-744 April 2022 This notice applies to your vehicle: VIN _______ _ Dear Mazda Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Mazda Motor Corporation has decided that a defect which relates to motor vehicle safety exists in certain 2006-2007MY Mazdaspeed6 vehicles produced from August 4, 2005 through June 30, 2007 and 2009-2011 MY RX-8 vehicles produced from March 11, 2008 through May 16, 2011. If you received this notice, your vehicle is included in this Safety Recall. What is the problem? On Mazdaspeed6 and RX-8 vehicles, improper installation of the fuel pump mounting rings may lead to cracking of the rings, causing fuel leakage. In addition, on RX-8 vehicles, due to insufficient heat resistance at the top side of the fuel tank, the fuel pump mounting rings may deteriorate due to heat exposure from the engine and exhaust pipe which may also lead to cracking of the rings, causing fuel leakage. Fuel leakage may result in increased risk of fire in the presence of an ignition source near the vehicle. What will Mazda do? Protect What Is Important To You Your Mazda dealer will install new fuel pump mounting rings on Mazdaspeed6 and RX-8 vehicles. In addition, dealers will add a thermal insulation pad to the fuel tank on RX-8 vehicles. There will be no charge for this service to vehicle owners. Fuel pump ring Fuel pump ring Fuel Tank (Mazdaspeed6) Thermal insulation pad Fuel Tank (RX-8) Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 – Page 2- How long will it take? It will take approximately 3 hours to complete the repair; however, your Mazda dealer may need your vehicle for a longer period of time. Mazda will provide alternate transportation, if needed, when your vehicle is at an authorized Mazda dealership for a recall repair. Please schedule an appointment with an authorized Mazda dealer so they can discuss and accommodate your needs. What should you do? Mazda is concerned about your safety, and we encourage you to contact any authorized Mazda dealer to schedule an appointment to have your Mazda vehicle repaired as soon as possible. You do not need to bring this notice to the dealer, but it may assist in the check-in process. Emission Law Information: To ensure your full protection under the emission warranty made applicable to your vehicle by State or Federal Law, it is recommended you have your vehicle or engine serviced as soon as possible. Failure to do so could be determined as lack of proper maintenance of your vehicle. Also, your vehicle may fail a state or local emission inspection if this recall is not completed. Important notice to owners registering vehicles in California and Massachusetts: California Department of Motor Vehicles and the Commonwealth of Massachusetts, in conjunction with the California Air Resources Board and the Environmental Protection Agency for the State of Massachusetts, have implemented the Registration Renewal/Recall Tie-In Program, which requires the completion of Emission Recalls prior to registration renewal. Mazda dealers will provide a Vehicle Emission Recall – Proof of Correction Certificate upon completion of the recall. Be sure to keep the proof of correction certificate provided by the Mazda Dealer until needed for the registration renewal process. What if you already paid for repair related to this concern? If you have already paid for repairs due to conditions similar to this recall campaign prior to receiving this notice, you may be eligible for reimbursement of reasonable repair expenses based on Mazda’s repair standards. Please fill out the attached customer reimbursement form and mail to the address indicated on the form. For further questions please visit www.mazdapr.com, or contact Mazda Puerto Rico Customer Service at (787) 620-7546. Where is the closest Mazda dealer? In Puerto Rico, to locate your nearest Mazda dealer, please visit www.mazdapr.com, or contact Mazda Puerto Rico Customer Service at (787) 620-7546. If you are in the USA, please visit www.mazdausa.com or contact Mazda Customer Experience at 1-800-222-5500, Option #6. Moved or no longer own this vehicle? If you have moved or no longer own your Mazda vehicle, please complete and mail the Information Change Card in the postage paid envelope as soon as possible. This enables us to update our records and notify the current owner. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 – Page 3 – Still have questions? In Puerto Rico, please visit www.mazdapr.com, or contact Mazda Puerto Rico Customer Service at (787) 620-7546. If you are in the USA, please visit www.mazdausa.com or contact Mazda Customer Experience at 1-800-222-5500, Option #6. If Mazda or its dealers do not repair the defect free of charge and within a reasonable amount of time, you may notify the Administrator of the National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327- 4236 (TTY: 1-800-424-9153); or go to http: //www.safercar.gov. Important Information As a reminder, you can always go to www.MazdaRecalllnfo.com and enter your VIN to view recalls and service campaigns that apply to your vehicle as well as register to receive future recall alerts. You can also sign up for recall notifications in the MyMazda app on your smartphone. Your safety is our first priority at Mazda. We actively work to improve our products and search for solutions to improve your ownership experience. We apologize for any inconvenience this recall may have caused you. Sincerely, Mazda North American Operations Pueden leer la otra carta adjunta en espafiol. Para mas informaci6n en espafiol, visite www.Mazdapr.com o 1/ame a nuestro Centro de Servicio al Cliente al (787) 620-7546 para hablar con un representante en espafiol.
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Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 IMPORTANT SAFETY RECALL ~ 0 U.S. l»,pafflMII 01 ‘Tmnsportaffon 2006-2007MY Mazdaspeed6 and 2009-2011 MY RX-8 *N*H**T*S A www.nhtsa.gov Fuel May Leak from Fuel Pump Mounting Rings – Safety and Emission Recall 51211 NHTSA Campaign Number 21V-744 November 2021 This notice applies to your vehicle: VIN _______ _ Dear Mazda Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Mazda Motor Corporation has decided that a defect which relates to motor vehicle safety exists in certain 2006-2007MY Mazdaspeed6 vehicles produced from August 4, 2005 through June 30, 2007 and 2009-2011 MY RX-8 vehicles produced from March 11, 2008 through May 16, 2011. If you received this notice, your vehicle is included in this Safety Recall. What is the problem? On Mazdaspeed6 and RX-8 vehicles, improper installation of the fuel pump mounting rings may lead to cracking of the rings, causing fuel leakage. In addition, on RX-8 vehicles, due to insufficient heat resistance at the top side of the fuel tank, the fuel pump mounting rings may deteriorate due to heat exposure from the engine and exhaust pipe which may also lead to cracking of the rings, causing fuel leakage. Fuel leakage may result in increased risk of fire in the presence of an ignition source near the vehicle. What will Mazda do? Protect What Is Important To You Your Mazda dealer will install new fuel pump mounting rings on Mazdaspeed6 and RX-8 vehicles. In addition, dealers will add a thermal insulation pad to the fuel tank on RX-8 vehicles. There will be no charge for this service to vehicle owners. Fuel pump ring Fuel pump ring Fuel Tank (Mazdaspeed6) Thermal insulation pad Fuel Tank (RX-8) Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 – Page 2- How long will it take? It will take approximately 3 hours to complete the repair; however, your Mazda dealer may need your vehicle for a longer period of time. Mazda will provide alternate transportation, if needed, when your vehicle is at an authorized Mazda dealership for a recall repair. Please schedule an appointment with an authorized Mazda dealer so they can discuss and accommodate your needs. What should you do? Mazda is concerned about your safety, and we encourage you to contact any authorized Mazda dealer to schedule an appointment to have your Mazda vehicle repaired as soon as possible. You do not need to bring this notice to the dealer, but it may assist in the check-in process. Emission Law Information: To ensure your full protection under the emission warranty made applicable to your vehicle by State or Federal Law, it is recommended you have your vehicle or engine serviced as soon as possible. Failure to do so could be determined as lack of proper maintenance of your vehicle. Also, your vehicle may fail a state or local emission inspection if this recall is not completed. Important notice to owners registering vehicles in California and Massachusetts: California Department of Motor Vehicles and the Commonwealth of Massachusetts, in conjunction with the California Air Resources Board and the Environmental Protection Agency for the State of Massachusetts, have implemented the Registration Renewal/Recall Tie-In Program, which requires the completion of Emission Recalls prior to registration renewal. Mazda dealers will provide a Vehicle Emission Recall – Proof of Correction Certificate upon completion of the recall. Be sure to keep the proof of correction certificate provided by the Mazda Dealer until needed for the registration renewal process. What if you already paid for repair related to this concern? If you have already paid for repairs due to conditions similar to this recall campaign prior to receiving this notice, you may be eligible for reimbursement of reasonable repair expenses based on Mazda’s repair standards. Please visit www.mazdareimbursement.com and enter your Vehicle Identification Number (VIN). Follow the online screen prompts to enter the relevant information to submit your claim. For further questions or if you do not have access to apply online, contact the Mazda Customer Experience Center at 1-800-222-5500, Option #4. Where is the closest Mazda dealer? To locate your nearest Mazda dealer, visit our website www.MazdaRecalllnfo.com, or call our Customer Experience Center at (800) 222-5500, option #4. Moved or no longer own this vehicle? If you have moved or no longer own your Mazda vehicle, please complete and mail the Information Change Card in the postage paid envelope as soon as possible. This enables us to update our records and notify the current owner. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 – Page 3 – Still have questions? If you have any questions regarding this campaign, please contact our Customer Experience Center toll free at (800) 222-5500, option #6. If Mazda or its dealers do not repair the defect free of charge and within a reasonable amount of time, you may notify the Administrator of the National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327- 4236 (TTY: 1-800-424-9153); or go to http: //www.safercar.gov. Important Information As a reminder, you can always go to www.MazdaRecalllnfo.com and enter your VIN to view recalls and service campaigns that apply to your vehicle as well as register to receive future recall alerts. You can also sign up for recall notifications in the MyMazda app on your smartphone. Your safety is our first priority at Mazda. We actively work to improve our products and search for solutions to improve your ownership experience. We apologize for any inconvenience this recall may have caused you. Sincerely, Mazda North American Operations Para informaci6n en espafiol, visite www.MazdaSeguridad.com o llame a nuestro Centro de Experiencia para el Consumidor al (800) 222-5500, opci6n #8 para hablar con un representante en espafiol.
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Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 IMPORTANT SAFETY RECALL ~ 0 U.t. l»,pcntmant cl Ti!ansportation 2006-2007MY Mazdaspeed6 and 2009-2011 MY RX-8 *N*H**T*S A www.nhtsa.gov Fuel May Leak from Fuel Pump Mounting Rings – Safety and Emission Recall 51211 NHTSA Campaign Number 21V-744 November 2021 This notice applies to your vehicle: VIN _______ _ Dear Mazda Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Mazda Motor Corporation has decided that a defect which relates to motor vehicle safety exists in certain 2006-2007MY Mazdaspeed6 vehicles produced from August 4, 2005 through June 30, 2007 and 2009-2011 MY RX-8 vehicles produced from March 11, 2008 through May 16, 2011. If you received this notice, your vehicle is included in this Safety Recall. What is the problem? On Mazdaspeed6 and RX-8 vehicles, improper installation of the fuel pump mounting rings may lead to cracking of the rings, causing fuel leakage. In addition, on RX-8 vehicles, due to insufficient heat resistance at the top side of the fuel tank, the fuel pump mounting rings may deteriorate due to heat exposure from the engine and exhaust pipe which may also lead to cracking of the rings, causing fuel leakage. Fuel leakage may result in increased risk of fire in the presence of an ignition source near the vehicle. What will Mazda do? Protect What Is Important To You Your Mazda dealer will install new fuel pump mounting rings on Mazdaspeed6 and RX-8 vehicles. In addition, dealers will add a thermal insulation pad to the fuel tank on RX-8 vehicles. There will be no charge for this service to vehicle owners. Fuel pump ring Fuel pump ring Fuel Tank (Mazdaspeed6) Thermal insulation pad Fuel Tank (RX-8) Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 – Page 2- How long will it take? It will take approximately 3 hours to complete the repair; however, your Mazda dealer may need your vehicle for a longer period of time. Mazda will provide alternate transportation, if needed, when your vehicle is at an authorized Mazda dealership for a recall repair. Please schedule an appointment with an authorized Mazda dealer so they can discuss and accommodate your needs. What should you do? Mazda is concerned about your safety, and we encourage you to contact any authorized Mazda dealer to schedule an appointment to have your Mazda vehicle repaired as soon as possible. You do not need to bring this notice to the dealer, but it may assist in the check-in process. Emission Law Information: To ensure your full protection under the emission warranty made applicable to your vehicle by State or Federal Law, it is recommended you have your vehicle or engine serviced as soon as possible. Failure to do so could be determined as lack of proper maintenance of your vehicle. Also, your vehicle may fail a state or local emission inspection if this recall is not completed. Important notice to owners registering vehicles in California and Massachusetts: California Department of Motor Vehicles and the Commonwealth of Massachusetts, in conjunction with the California Air Resources Board and the Environmental Protection Agency for the State of Massachusetts, have implemented the Registration Renewal/Recall Tie-In Program, which requires the completion of Emission Recalls prior to registration renewal. Mazda dealers will provide a Vehicle Emission Recall – Proof of Correction Certificate upon completion of the recall. Be sure to keep the proof of correction certificate provided by the Mazda Dealer until needed for the registration renewal process. What if you already paid for repair related to this concern? If you have already paid for repairs due to conditions similar to this recall campaign prior to receiving this notice, you may be eligible for reimbursement of reasonable repair expenses based on Mazda’s repair standards. Please fill out the attached customer reimbursement form and mail to the address indicated on the form. For further questions please visit www.mazdapr.com, or contact Mazda Puerto Rico Customer Service at (787) 620-7546. Where is the closest Mazda dealer? In Puerto Rico, to locate your nearest Mazda dealer, please visit www.mazdapr.com, or contact Mazda Puerto Rico Customer Service at (787) 620-7546. If you are in the USA, please visit www.mazdausa.com or contact Mazda Customer Experience at 1-800-222-5500, Option #6. Moved or no longer own this vehicle? If you have moved or no longer own your Mazda vehicle, please complete and mail the Information Change Card in the postage paid envelope as soon as possible. This enables us to update our records and notify the current owner. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 – Page 3 – Still have questions? In Puerto Rico, please visit www.mazdapr.com, or contact Mazda Puerto Rico Customer Service at (787) 620-7546. If you are in the USA, please visit www.mazdausa.com or contact Mazda Customer Experience at 1-800-222-5500, Option #6. If Mazda or its dealers do not repair the defect free of charge and within a reasonable amount of time, you may notify the Administrator of the National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327- 4236 (TTY: 1-800-424-9153); or go to http: //www.safercar.gov. Important Information As a reminder, you can always go to www.MazdaRecalllnfo.com and enter your VIN to view recalls and service campaigns that apply to your vehicle as well as register to receive future recall alerts. You can also sign up for recall notifications in the MyMazda app on your smartphone. Your safety is our first priority at Mazda. We actively work to improve our products and search for solutions to improve your ownership experience. We apologize for any inconvenience this recall may have caused you. Sincerely, Mazda North American Operations Pueden leer la otra carta adjunta en espafiol. Para mas informaci6n en espafiol, visite www.Mazdapr.com o llame a nuestro Centro de Servicio al Cliente al (787) 620-7546 para hablar con un representante en espafiol.
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MAZDA DEA ER · MAIL September 24, 2021 Attention: Mazda General, Parts and Setvice Managers Subject: Notification of Safety and Emissions Recall 51211- MY2006-2007 Mazdaspeed6 and MY2009-2011 RX-8 Fuel May Leak from Fuel Pump Mounting Rings Dear Mazda Dealer Partners, Mazda Motor Corporation has decided to conduct a Safety Recall impacting MY2006-2007 Mazdaspeed6 and MY2009-2011 RX-8 vehicles. Please see the description, model, year and VIN Ranges below. Subject Vehicles: Affects 13,891 US and US Territory vehicles: Model Subject VIN range Subject production date range 2006-2007 JM1 GG**** 61 100056 – 108051 From August 4, 2005 through Mazdaspeed6 JM1 GG**** 71 108052 – 110746 June 30, 2007 2009-2011 JM1 FE**** 90400031 -403405 From March 11, 2008 RX-8 JM1 FE**** AO 403406 – 404868 JM1 FE**** BO 404869 – 405726 through May 16, 2011 Concern Outline: On Mazdaspeed6 and RX-8 vehicles, improper installation of the fuel pump mounting rings may lead to cracking of the rings, causing fuel leakage. In addition, on RX-8 vehicles, due to insufficient heat resistance at the top side of the fuel tank, the fuel pump mounting rings may deteriorate due to heat exposure from the engine and exhaust pipe which may also lead to cracking of the rings, causing fuel leakage. The subject vehicles with such fuel leakage from the fuel pump mounting rings may result in increased risk of fire in the presence of an ignition source near the vehicle. For all subject vehicles: Dealers will install new fuel pump mounting rings on Mazdaspeed6 and RX-8 vehicles. In addition, dealers will add a thermal insulation pad to the fuel tank on RX-8 vehicles. There will be no charge for this service to vehicle owners. Owner Notification: Mazda will notify owners of affected vehicles for this campaign no later than November 20, 2021. Vehicles will display in eMDCS as “Not Launched” today, September 24, 2021. Parts are not available at this time. An updated communication will be sent once parts become available. Customer Reimbursement: Customers who paid to have repairs completed prior to the launch of this campaign will be able to apply on www.mazdareimbursement.com starting November 20, 2021. In order to be reimbursed for prior repairs, a completed repair order and proof of payment will be required to be uploaded with your completed application. Important Safety Notice: The National Traffic and Motor Vehicle Safety Act prohibits the delivery of any subject vehicle without performing the necessary repair for defects or failures. Failure to perform applicable recalls before delivery can result in extensive dealer fines and penalties from the Federal Government. Therefore, you must complete this recall for all affected vehicles in your inventory prior to delivery. Parts and Warranty Information and Repair Procedures will be posted on MGSS once finalized. For Warranty questions, contact the Warranty Hotline at (877) 727-6626, Option 3. Vehicles will display in eMDCS as “Not Launched” by September 24, 2021. For parts questions, contact the Dealer Assistance Group at (877) 727-6626 Option 2. For Recall questions please fill out the Dealer Recall Help Form located on OneMazda > Warranty, Recall and Service Tools. Please make certain the appropriate personnel in your dealership are aware of these resources and are familiar with the details of this recall before responding to customer inquiries. We apologize for any inconvenience this recall may cause you and your customers. Your understanding and support in carrying out all campaigns are greatly appreciated. Protect What is Important to You Sincerely, Travis Young Manager Recalls, Technical Services Division Mazda North American Operations MAZDA ORTH 1-\/1-\EIUCAN OPERATION~
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MAZDA D A ER MAIL November 15, 2021 Attention: Mazda General, Parts and Service Managers Subject: Launch of Safety and Emissions Recall 51211- MY2006-2007 Mazdaspeed6 and MY2009- 2011 RX-8 Fuel May Leak from Fuel Pump Mounting Rings Dear Mazda Dealer Partners, Mazda Motor Corporation has decided to conduct a Safety Recall impacting MY2006-2007 Mazdaspeed6 and MY2009-2011 RX-8 vehicles. Please see the description, model, year and VIN Ranges below. Subject Vehicles: Affects 13,891 US and US Territory vehicles: Model Subject VIN range Subject production date range 2006-2007 JM 1 GG**** 61 100056 – 108051 From August 4, 2005 through Mazdaspeed6 JM1 GG**** 71 108052-110746 June 30, 2007 2009-2011 JM 1 FE**** 90 400031 – 403405 From March 11, 2008 RX-8 JM 1 FE**** AO 403406 – 404868 JM 1 FE**** BO 404869 – 405726 through May 16, 2011 SST Tool Shipment: An SST Tool for this campaign is being shipped to all Service Managers via UPS and should arrive by November 18, 2021. UPS tracking information for all dealers has been provided to your District Service Manager. Lost tools can be ordered via Dealer Recall Help initially but will be added to eSTORE in early 2022. Concern Outline On Mazdaspeed6 and RX-8 vehicles, improper installation of the fuel pump mounting rings may lead to cracking of the rings, causing fuel leakage. In addition, on RX-8 vehicles, due to insufficient heat resistance at the top side of the fuel tank, the fuel pump mounting rings may deteriorate due to heat exposure from the engine and exhaust pipe which may also lead to cracking of the rings, causing fuel leakage. The subject vehicles with such fuel leakage from the fuel pump mounting rings may result in increased risk of fire in the presence of an ignition source near the vehicle. For all subject vehicles: Dealers will install new fuel pump mounting rings on Mazdaspeed6 and RX-8 vehicles. In addition, dealers will add a thermal insulation pad to the fuel tank on RX-8 vehicles. There will be no charge to vehicle owners for this service. Repair Parts: Beginning on Monday, November 15th the necessary parts can be ordered from the Restricted Parts Ordering screen in eMDCS. To complete an order for these parts, you will need to include the VIN number associated with the repair order, and the VIN must be Open for Recall 51211. The part numbers for this recall repair can be found in the Repair Procedure documents. Because of the limited number of affected VINs, and the age of the vehicles, Mazda is not able to send push shipments for this repair. Owner Notification: Mazda will notify owners of affected vehicles for this campaign by November 18, 2021. Vehicles will display in eMDCS as Open, November 18, 2021. Customer Reimbursement: Customers who paid to have repairs completed prior to the launch of this campaign will be able to apply on www.mazdareimbursement.com. In order to be reimbursed for prior repairs, a completed repair order and proof of payment will be required to be uploaded with the completed application. Important Safety Notice: The National Traffic and Motor Vehicle Safety Act prohibits the delivery of any subject vehicle without performing the necessary repair for defects or failures. Failure to perform applicable recalls before delivery can result in extensive dealer fines and penalties from the Federal Government. Therefore, you must complete this recall for all affected vehicles in your inventory prior to delivery. Parts and Warranty Information and Repair Procedures are posted on MGSS. For Warranty questions, contact the Warranty Hotline at (877) 727-6626, Option 3. Vehicles will display in eMDCS as “Open” on November 18, 2021. For parts questions, contact the Dealer Assistance Group at (877) 727-6626 Option 2. For Recall questions please fill out the Dealer Recall Help Form located on OneMazda > Warranty, Recall and Service Tools. Please make certain the appropriate personnel in your dealership are aware of these resources and are familiar with the details of this recall before responding to customer inquiries. We apologize for any inconvenience this recall may cause you and your customers. Your understanding and support in carrying out all campaigns are greatly appreciated. Protect What is Important to You Sincerely, Travis Young Manager Recalls, Technical Services Division Mazda North American Operations Mt\ZD/\ ORTH 1\,\o\EIUCAN OPERATIONS.
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