Recall 5321K Fuel Pump May Fail – 2018-2020 Mazda

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Page 1 of 9 PARTS AND WARRANTY INFORMATION Recall Campaign 5321K Updated September 19, 2022 – to simplify and break out related parts not part of the actual recall. Also, any additional parts not listed below will require pre-authorization approval prior to repairing the vehicle. CONDITION OF CONCERN On the affected vehicles, the impeller in the low-pressure fuel pump may become deformed causing fuel pump failure. Fuel pump failure may result in engine no start and/or stall, increasing the risk of a crash. Drivers may notice this defect by a check engine light, and/or rough engine operation. OUTLINE OF REPAIR Improved low pressure fuel pump will be installed on the subject vehicles. Please refer to the Repair Procedure document on MGSS for further details. SUBJECT VEHICLES Model Subject VIN range Subject production date range 2018-2019MY CX-5 JM3KF**** J* 387268 – 476254 JM3KF**** K* 500024 – 514334 From April 3, 2018, through October 27, 2018 2018MY Mazda6 JM1GL**** J1 313085 – 329168 From April 6, 2018, through October 24, 2018 2018-2019MY CX-9 JM3TC**** J0 229736 – 237357 JM3TC**** K0 300008 – 308082 From April 16, 2018, through October 17, 2018 2019MY CX-3 JM1DK**** K* 403654 – 428073 From April 10, 2018, through November 6, 2018 2018-2019MY MX-5 JM1ND**** J0 205791 – 206202 JM1ND**** K0 300011 – 303267 From April 5, 2018, through October 29, 2018 2018MY Mazda3 JM1BN**** J1 191050 – 198901 From May 7, 2018, through October 1, 2018 2019-2020MY Mazda2 3MDDJ**** KM 309487 – 316139 3MDDJ**** LM 400466 – 401990 From November 1, 2018, through January 13, 2020 The asterisk symbol “*” can be any letter or number. OWNER NOTIFICATION Mazda will notify U.S. owners by first class mail no later than January 8, 2021. PARTS INFORMATION If a FUEL TANK is needed, please fill out Dealer Recall Help with photos and fuel tank part numbers you need. We will advise next steps after reviewing. Page 2 of 9 PARTS AND WARRANTY INFORMATION Recall Campaign 5321K Description Part Number Quantity Applicable Model Note Scrap Fuel Pump Kit PEY1-13-350 1 Mazda3 (BN) — PEY3-13-350 CX-5 (KF), Mazda6 (GL), CX-3 (DK), MX-5 (ND) 2.0 or 2.5 Non-Turbo engine PYY1-13-350 CX-5 (KF), Mazda6 (GL) CX-9 (TC)FWD 2.5 Turbo Yes PYY2-13-350 CX-5 (KF) AWD 2.5 Turbo CX-9 (TC) AWD 2.5 Turbo P5Y1-13-350 Mazda2 (DJ) FDM Harness Part Number & Qty 1 (one harness per model only. Lengths in Red) REPLACE ONLY IF NEEDED 292135-0021 (20CM) 1 CX-5 *Mexico, Canada, or US Territory vehicles only 292135-0321 No (17.5 CM) CX-3 (2WD), Mazda6, CX-9, Mazda3*, Mazda2* 292135-1074 (25 CM) MX-5 292135-0181 (22.5 CM) CX-3 (AWD Only) Fuel Tank Screws 9983-30-408 All except CX-3 and Mazda2 N/A Yes Gasket BBM2-42-166A 1 CX-5 (KF), Mazda6 (GL), CX-9 (TC), MX-5 (ND), Mazda3 (BN) — Yes DA8A-42-166 CX-3 (DK), Mazda2 (DJ) Campaign Label 9999-95-065A- 06 1=50 labels — Obtain in Mazda e- Store (no charge) Vehicle Emission Recall Proof of Correction Certificate * 9999-95-ERPC- 99 1=50 certificates — N/A Note: Please refer to the subject VIN list for applicable part number for each VIN. * California Department of Motor Vehicles and the Commonwealth of Massachusetts, in conjunction with the California Air Resources Board and the Environmental Protection Agency for the State of Massachusetts, have implemented the Registration Renewal/Recall Tie-In Program, which requires the completion of Emission Recalls prior to registration renewal. Mazda dealers must provide customers a Vehicle Emission Recall – Proof of Correction Certificate (p/n 9999-95-ERPC-99) upon completion of the recall. Page 3 of 9 PARTS AND WARRANTY INFORMATION Recall Campaign 5321K WARRANTY CLAIM PROCESSING INFORMATION – USE ONLY WHEN RUSTED/SHEARED SCREWS ARE REPLACED WITH A FUEL PUMP. WARRANTY CLAIM PROCESSING INFORMATION – NO ADDITIONAL PARTS REPLACED Any additional parts require pre-authorization prior to repairing the vehicle. NOTE: All repair times below (which are equal to warranty time) include draining fuel if needed for repair when the fuel level is 3/4 to full. If a FUEL TANK is needed, please send to Dealer Recall Help with photos and fuel tank part numbers you need. We will advise next steps after reviewing. If a FUEL PUMP & GAUGE UNIT is needed, please send to Dealer Recall Help with photos and fuel tank part numbers you need. We will advise next steps after reviewing. For CX-5 (KF) Replacement of fuel pump Process Number AM039A Symptom Code 99 Damage Code 99 Causal Part No. & Quantity PEY3-13-350 Without Turbo Engine FWD, AWD PYY2-13-350 AWD Turbo Engine. & 1 Related Part No. & Quantity BBM2-42-166A & 1 pc Labor Operation Number & Hours XXT83XRX Labor Hours 0.9 Hours If other parts are required Related Part No. & Quantity 292135-0021 (20CM) FDM Harness – ONLY IF NEEDED Related Part No. & Quantity 9999-0408 (8 max) Tank Screws – ONLY IF NEEDED Harness Labor Operation Number & Hours ONLY IF NEEDED * XXW1NXRX & up to 0.4 max Screws Labor Operation Number & Hours ONLY IF NEEDED XXW1NXRX & up to 0.5 max (Up to 0.9 hours total if both repairs are needed) Sublet H9 – (when using locally sourced screws only) Sublet type code: H9 Sublet amount: Actual cost of screws (*1) Attachment ID – D14 – Invoice from vendor * There must be 2 separate punch times when Harness labor operation is used, and this can only be for temporary vehicle storage (*1) If locally sourced screws are used for replacement, submit the actual cost of screws with sublet code “H9”. Page 4 of 9 PARTS AND WARRANTY INFORMATION Recall Campaign 5321K Any actual Time must comply with all Mazda Warranty Policies and Procedures For MAZDA6 (GL) Replacement of fuel pump Process Number AM039A Symptom Code 99 Damage Code 99 Causal Part No. & Quantity PYY1-13-350 Turbo PEY3-13-350 Non-Turbo & 1 Related Part No.& Quantity BBM2-42-166A & 1 Labor Operation Number XXT83ARX Labor Hours 0.8 Hours If other parts are required Related Part No. & Quantity 292135-0321 (17.5CM) FDM Harness – ONLY IF NEEDED Related Part No. & Quantity 9999-0408 (8 max) Tank Screws – ONLY IF NEEDED Harness Labor Operation Number & Hours ONLY IF NEEDED * XXW1NXRX & up to 0.4 max Screws Labor Operation Number & Hours ONLY IF NEEDED * XXW1NXRX & up to 0.5 max (Up to 0.9 hours total if both repairs are needed) Sublet H9 – (when using locally sourced screws only) Sublet type code: H9 Sublet amount: Actual cost of screws (*1) Attachment ID – D14 – Invoice from vendor * There must be 2 separate punch times when Harness labor operation is used, and this can only be for temporary vehicle storage (*1) If locally sourced screws are used for replacement, submit the actual cost of screws with sublet code “H9”. NOTE: Factory screws are now in stock as of September 19, 2022 Any actual Time must comply with all Mazda Warranty Policies and Procedures Page 5 of 9 PARTS AND WARRANTY INFORMATION Recall Campaign 5321K For CX-9 (TC) Replacement of fuel pump (2WD) Replacement of fuel pump (4WD) Process Number AM039A Symptom Code 99 Damage Code 99 Causal Part No. & Quantity PYY1-13-350 FWD & 1 PYY2-13-350 AWD & 1 Related Part No. & Quantity BBM2-42-166A & 1 Labor Operation Number XXT83ERX XXT83HRX Labor Hours 1.0 Hour 1.2 Hours Related Part No.& Quantity 292135-0321 (17.5CM) FDM Harness – ONLY IF NEEDED Related Part No. & Quantity 9999-0408 (8 max) Tank Screws – ONLY IF NEEDED If other parts are required Harness Labor Operation Number & Hours ONLY IF NEEDED * XXW1NXRX & up to 0.4 max Screws Labor Operation Number & Hours ONLY IF NEEDED * XXW1NXRX & up to 0.5 max (Up to 0.9 hours total if both repairs are needed) Sublet H9 – (when using locally sourced screws only) Sublet type code: H9 Sublet amount: Actual cost of screws (*1) Attachment ID – D14 – Invoice from vendor * There must be 2 separate punch times when Harness labor operation is used, and this can only be for temporary vehicle storage (*1) If locally sourced screws are used for replacement, submit the actual cost of screws with sublet code “H9”. Any actual Time must comply with all Mazda Warranty Policies and Procedures Page 6 of 9 PARTS AND WARRANTY INFORMATION Recall Campaign 5321K For CX-3 (DK) Replacement of fuel pump Process Number AM039A Symptom Code 99 Damage Code 99 Causal Part No. & Quantity PEY3-13-350 & 1 Related Part No.& Quantity DA8A-42-166 & 1 Labor Operation Number XXT83ARX Labor Hours 0.8 Hours If other parts are required Related Part No. & Quantity 292135-0321 (17.5CM) – 2WD 292135-0181 (22.5 CM) – AWD FDM Harness – ONLY IF NEEDED Harness Labor Operation Number & Hours ONLY IF NEEDED * XXW1NXRX & up to 0.4 max * There must be 2 separate punch times when Harness labor operation is used, and this can only be for temporary vehicle storage. Any actual Time must comply with all Mazda Warranty Policies and Procedures Page 7 of 9 PARTS AND WARRANTY INFORMATION Recall Campaign 5321K For MX-5 (ND) Convertible top Retractable top Process Number AM039A Symptom Code 99 Damage Code 99 Causal Part No. & Quantity PEY3-13-350 & 1 Related Part No. & Quantity BBM2-42-166A & 1 Labor Operation Number XXT83ARX XXT83XRX Labor Hours 1.5 Hours 1.7 Hours If other parts are required Related Part No. & Quantity 292135-1074 (25 CM) – FDM Harness – ONLY IF NEEDED Related Part No. & Quantity 9999-0408 (8 max) – Tank Screws – ONLY IF NEEDED Harness Labor Operation Number & Hours ONLY IF NEEDED * XXW1NXRX & up to 0.4 max Screws Labor Operation Number & Hours ONLY IF NEEDED * XXW1NXRX & up to 0.5 max (Up to 0.9 hours total if both repairs are needed) Sublet H9 – (when using locally sourced screws only) Sublet type code: H9 Sublet amount: Actual cost of screws (*1) Attachment ID – D14 – Invoice from vendor * There must be 2 separate punch times when Harness labor operation is used, and this can only be for temporary vehicle storage. Any actual Time must comply with all Mazda Warranty Policies and Procedures. (*1) If locally sourced screws are used for replacement, submit the actual cost of screws with sublet code “H9”. Page 8 of 9 PARTS AND WARRANTY INFORMATION Recall Campaign 5321K For all Mazda3 and Mazda2 vehicles please contact DAG as they will need to obtain the part from the original distributor, Mexico, Canada, or US Territories. For MAZDA3 (BN) Replacement of fuel pump Process Number AM039A Symptom Code 99 Damage Code 99 Causal Part No. & Quantity PEY1-13-350 & 1 Related Part No.& Quantity BBM2-42-166A & 1 Labor Operation Number XXT83ARX Labor Hours 0.8 Hours If other parts are required Related Part No.& Quantity 292135-0321 (17.5CM) FDM Harness – ONLY IF NEEDED Harness Labor Operation Number & Hours ONLY IF NEEDED * XXW1NXRX & Up to 0.4 max * There must be 2 separate punch times when Harness labor operation is used, and this can only be for temporary vehicle storage. Any actual Time must comply with all Mazda Warranty Policies and Procedures. For Mazda2 (DJ) Replacement of fuel pump Process Number AM039A Symptom Code 99 Damage Code 99 Causal Part No. & Quantity P5Y1-13-350 & 1 Related Part No.& Quantity DA8A-42-166 & 1 Labor Operation Number XXT83ARX Labor Hours 0.8 Hours If other parts are required Related Part No.& Quantity 292135-0321 (17.5CM) FDM Harness – ONLY IF NEEDED Harness Labor Operation Number & Hours ONLY IF NEEDED * XXW1NXRX & Up to 0.4 max * There must be 2 separate punch times when Harness labor operation is used, and this can only be for temporary vehicle storage. Any actual Time must comply with all Mazda Warranty Policies and Procedures. Page 9 of 9 PARTS AND WARRANTY INFORMATION Recall Campaign 5321K RENTAL CAR INFORMATION Rental expenses exceeding the two-day limit will require prior Warranty Department Authorization, regardless of the reason, as outlined in the Mazda Rental Car Reimbursement Program policy. In addition, any parts need to be on CEO order and if an ETA is 5 days or more, contact the Warranty Department or Dealer Recall Help with estimated time of arrival for parts. Mazda recommends the usage of the MCVP loaner vehicle when available. If all MCVP loaner vehicles are in use and unavailable, and the customer needs a rental car, then use your local rental facility and offer a rental car. Be sure that every effort is made to repair the car within one business day or less, so the next customer can receive the same experience. Rental Car Warranty Claim Information MCVP Vehicle Preferred Rental Agency Vehicle Warranty Type Code N/A MCVP does not require claim submission A Symptom Code 99 Damage Code 99 Part Number Main Cause 5555-53-21KR Part Quantity 0 Labor Operation Code MM024XRX Labor Hours 0 Sublet – Rental Car Sublet Invoice Number Number from Rental Invoice or Dealer Purchase Order Sublet Type Code Enter “Z9” (other) Sublet Amount Up to $30.00 per day for the number of days customer had rental car Sublet Text Number of days rental car was supplied to customer

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Updated August 4, 2022 CONDITION OF CONCERN PARTS AND WARRANTY INFORMATION Recall Campaign 5321 K On the affected vehicles, the impeller in the low-pressure fuel pump may become deformed causing fuel pump failure. Fuel pump failure may result in engine no start and / or stall, increasing the risk of a crash. Drivers may notice this defect by a check engine light, and / or rough engine operation. OUTLINE OF REPAIR Improved low pressure fuel pump will be installed on the subject vehicles. Please refer to the Repair Procedure document on MGSS for further details. SUBJECT VEHICLES Model Subject VIN range Subject production date range 2018-2019MY JM3KF**** J* 387268- 476254 From April 3, 2018 through CX-5 JM3KF**** K* 500024 – 514334 October 27, 2018 2018MY JM1GL****J1 313085-329168 From April 6, 2018 through Mazda6 October 24, 2018 2018-2019MY JM3TC**** JO 229736 – 237357 From April 16, 2018 through CX-9 JM3TC**** KO 300008 – 308082 October 17, 2018 2019MY JM1 DK**** K* 403654-428073 From April 10, 2018 through CX-3 November 6, 2018 2018-2019MY JM 1 ND**** JO 205 791 – 206202 From April 5, 2018 through MX-5 JM1 ND**** KO 300011 – 303267 October 29, 2018 2018MY JM1BN****J1191050-198901 From May 7, 2018 through Mazda3 October 1, 2018 2019-2020MY 3MDDJ**** KM 309487 – 316139 From November 1, 2018 through Mazda2 3MDDJ**** LM 400466 – 401990 January 13, 2020 The asterisk symbol “*” can be any letter or number. OWNER NOTIFICATION Mazda will notify U.S. owners by first class mail no later than January 8, 2021. Page 1 of7 PARTS INFORMATION PARTS AND WARRANTY INFORMATION Recall Campaign 5321 K If a FUEL TANK is needed, please fill out Dealer Recall Help with photos and fuel tank part numbers you need. We will advise next steps after reviewing. Description Part Number Quantity Applicable Model Note Scrap PEY1 -13-350 Mazda3 (BN) CX-5 (KF), Mazda6 PEY3-13-350 (GL), CX-3 (DK), MX- 5 (ND) 2.0 or 2.5 Non Turbo engine CX-5 (KF), Mazda6 PYY1 -13-350 (GL) Yes Fuel Pump Kit 1 CX-9 (TC)FWD 2.5 — Turbo CX-5 (KF) AWD 2.5 PYY2-13-350 Turbo CX-9 (TC) AWD 2.5 Turbo P5Y1 -13-350 Mazda2 (DJ) Fuel Tank Screws 9983-30-408 All except CX-3 and N/ A Yes Mazda2 BBM2-42- CX-5 (KF), Mazda6 166A (GL), CX-9 (TC), MXGasket 1 5 (ND), Mazda3 (BN) — Yes DA8A-42- CX-3 (DK), Mazda2 166 (DJ) Campaign Label 9999-95- 1=50 — Obtain in 065A-06 labels Mazda e- Vehicle Emission Recall 9999-95- 1=50 — Store N/ A Proof of Correction ERPC-99 certificates (no Certificate * charge) Note: Please refer to the subject VIN list for applicable part number for each VIN. ,,1 ma7.0a , I, ·,•’ * California Department of Motor Vehicles and the Commonwealth of Massachusetts, in conjunction with the California Air Resources Board and the Environmental Protection Agency for the State of Massachusetts, have implemented the Registration Renewal / Recall Tie-In Program, which requires the completion of Emission Recalls prior to registration renewal. Mazda dealers must provide customers a Vehicle Emission Recall – Proof of Correction Certificate (p / n 9999-95-ERPC-99) upon completion of the recall. Page2of7 PARTS AND WARRANTY INFORMATION Recall Campaign 5321 K WARRANTY CLAIM PROCESSING INFORMATION – USE ONLY WHEN RUSTED/SHEARED SCREWS ARE REPLACED WITH A FUEL PUMP. This warranty information is applicable only to the specific repair for the following: 1. 5321 K Recall Repair AND 2. Rusted/Sheared Mounting Screws (MNAO part or Locally Sourced) For ALL subject models Fuel Pump Repair and Screw Replacement (MNAO Tank Screws) Process Number AM039A Symptom Code 99 Damage Code 99 PEYl-13-350, PEY3-13-350, PYYl-13-350, Causal Part No. & Quantity PYY2-13-350, orP5Y1-13-350 & 1 Related Part No. & Quantity BBM2-42-166A & 1 OR DA8A-42-166 & 1 Related Part No. & Quantity 99833-0408 up to Qty. 8 (max) *(1) Labor Operation Number XXW1 NXRX Labor Hours Normal Recall Repair Time (below)~ Punched Actual Time for Screws (Up to 1.5 hrs) For ALL subject models Fuel Pump Repair and Screw Replacement (Locally Sourced Screws) Process Number AM039A Symptom Code 99 Damage Code 99 PEYl-13-350, PEY3-13-350, PYY1-13-350, Causal Part No. & Quantity PYY2-13-350, orP5Y1-13-350 & 1 Related Part No. & Quantity BBM2-42-166A & 1 OR DA8A-42-166 & 1 Labor Operation Number XXW1 NXRX Labor Hours Normal Recall Repair Time (below)~ Punched Actual Time for Screws (Up to 1.5 hrs) Sublet H9 – (locally sourced Sublet type code: H9 Sublet amount: Actual cost of screws (*1) screws only) Attachment ID- D14- Invoice from vendor (*1) If locally sourced screws are used for replacement, submit the actual cost of screws with sublet code “H9”. Actual Time must comply with all Mazda Warranty Policies and Procedures Page 3 of7 PARTS AND WARRANTY INFORMATION Recall Campaign 5321 K WARRANTY CLAIM PROCESSING INFORMATION – USE FOR LABOR TO REPLACE COUNTERMEASURE HARNESS PROVIDED BY TECH HOTLINE This warranty information is applicable only to the specific repair for the following: 1. 5321 K Recall Repair AND 2. Labor punched if Countermeasure FDM harness is replaced For ALL subject models Fuel Pump Repair and Screw Replacement (MNAO Screw parts used) Process Number AM039A Symptom Code 99 Damage Code 99 PEYl-13-350, PEY3-13-350, PYY1-13-350, Causal Part No. & Quantity PYY2-13-350, orPSY1-13-350 & 1 Related Part No. & Quantity BBM2-42-166A & 1 OR DABA-42-166 & 1 Labor Operation Number XXW1 NXRX Normal Recall Repair Time (below) Wfil Labor Hours *1 Punched Actual Time – reinstall pump/ vehicle storage waiting on Countermeasure Harness (Up to 0.4) Attachment ID – D40- Digital Clear photo showing tear in harness Photo (*1) If used, Actual Time must comply with all Mazda Warranty Policies and Procedures For example, a CX-5 the total labor above would be 0.9 (recall)+ 0.4 (only what is punched for reinstall/vehicle storage, max allowed)= 1.3 HRS labor total to repair 5321 K Page 4 of 7 PARTS AND WARRANTY INFORMATION Recall Campaign 5321 K WARRANTY CLAIM PROCESSING INFORMATION-NO ADDITIONAL PARTS REPLACED NOTE: All repair times below (which are equal to warranty time) include draining fuel if needed for repair when the fuel level is 3 / 4 to full. Also, any additional parts require pre-authorization prior to repairing the vehicle. If a FUEL TANK is needed, please send to Dealer Recall Help with photos and fuel tank part numbers you need. We will advise next steps after reviewing. For CX-5 (KF) Replacement of fuel pump Process Number AM039A Symptom Code 99 Damage Code 99 PYY1-13-350 FWD Turbo, PYY2-13-350 AWD Causal Part No. & Quantity Turbo , or PEY3-13-350 Non Turbo & 1 Related Part No. & Quantity BBM2-42-166A & 1 pc Labor Operation Number XXT83XRX Labor Hours 0.9 Hrs For MAZDA6 (GL) Replacement of fuel pump Process Number AM039A Symptom Code 99 Damage Code 99 Causal Part No. & Quantity PYY1 -13-350 Turbo or PEY3-13-350 Non-Turbo & 1 Related Part No.& Quantity BBM2-42-166A & 1 Labor Operation Number XXT83ARX Labor Hours 0.8 Hrs For CX-9 (TC) Replacement of fuel pump Replacement of fuel pump (2WD) (4WD) Process Number AM039A Symptom Code 99 Damage Code 99 Causal Part No. & Quantity PYY1 -13-350 FWD & 1 PYY2-13-350 AWD & 1 Related Part No. & Quantity BBM2-42-166A & 1 Page 5 of7 Labor Operation Number Labor Hours For CX-3 (DK) Process Number Symptom Code Damage Code Causal Part No. & Quantity Related Part No.& Quantity Labor Operation Number Labor Hours For MX-5 (ND) Process Number Symptom Code Damage Code Causal Part No. & Quantity Related Part No. & Quantity Labor Operation Number Labor Hours For MAZDA3 (BN) Process Number Symptom Code Damage Code Causal Part No. & Quantity Related Part No.& Quantity Labor Operation Number Labor Hours PARTS AND WARRANTY INFORMATION Recall Campaign 5321 K XXT83ERX XXT83HRX 1.0 Hr 1.2 Hrs Replacement of fuel pump AM039A 99 99 PEY3-13-350 & 1 DA8A-42-166 & 1 XXT83ARX 0.8 Hrs Replacement of fuel pump Replacement of fuel pump (for Convertible top) (for Retractable top) AM039A 99 99 PEY3-13-350 & 1 BBM2-42-166A & 1 XXT83ARX XXT83XRX 1.5 Hrs 1.7 Hrs Replacement of fuel pump AM039A 99 99 PEY1 -13-350 & 1 BBM2-42-166A &1 XXT83ARX 0.8 Hrs Page 6 of7 For Mazda2 (DJ) Process Number Symptom Code Damage Code Causal Part No. & Quantity Related Part No.& Quantity Labor Operation Number Labor Hours RENTAL CAR INFORMATION PARTS AND WARRANTY INFORMATION Recall Campaign 5321 K Replacement of fuel pump AM039A 99 99 P5Y1 -13-350 & 1 DABA-42-166 & 1 XXT83ARX 0.8 Hrs Rental expenses exceeding the two-day limit will require prior Warranty Department Authorization, regardless of the reason, as outlined in the Mazda Rental Car Reimbursement Program policy. Mazda recommends the usage of the MCVP loaner vehicle when available. If all MCVP loaner vehicles are in use and unavailable, and the customer needs a rental car, then use your local rental facility and offer a rental car. Be sure that every effort is made to repair the car within one business day or less, so the next customer can receive the same experience. Rental Car Warranty Claim Information MCVP Vehicle Preferred Rental Agency Vehicle Warranty Type Code A Symptom Code 99 Damage Code 99 Part Number Main Cause 5555-53-21 KR Part Quantity 0 Labor Operation Code MM024XRX Labor Hours N/ A 0 Sublet – Rental Car Sublet Invoice MCVP does not require claim Number from Rental Invoice Number submission or Dealer Purchase Order Sublet Type Code Enter “Z9” ( other) Sublet Amount Up to $30.00 per day for the number of days customer had rental car Sublet Text Number of days rental car was supplied to customer Page 7 of?

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Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 – – – – – – – ~ 0 U.S. 0.palltmlnt ot fmnsporkrnon IMPORTANT SAFETY RECALL *N*H**T*S A www.nhtsa.gov Fuel Pump May Fail – Safety and Emission Recall 5321 K, NHTSA Campaign Number 21V-875 January 2022 This notice applies to your vehicle: VIN ______ _ Dear Mazda Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Mazda Motor Corporation has decided that a defect which relates to motor vehicle safety exists in certain vehicles listed below. 2018 Mazda6 produced from April 6, 2018 through October 24, 2018 2019 CX-3 produced from April 10, 2018 through November 6, 2018 2018-2019 MX-5 produced from April 5, 2018 through October 29, 2018 2018-2019 CX-5 produced from April 3, 2018 through October 27, 2018 2018-2019 CX-9 produced from April 16, 2018 through October 17, 2018 2019-2020 Mazda2(1l produced from November 1, 2018 through January 13, 2020 2018 Mazda3(1l produced from May 7, 2018 through October 1, 2018 *Note ( 1 ): U.S. Territories only. If you received this notice, your vehicle is included in this Safety Recall. What is the problem? On the affected vehicles, the impeller in the low-pressure fuel pump may become deformed causing fuel pump failure. Fuel pump failure may result in engine no start and/or stall, increasing the risk of a crash. Drivers may notice this defect by a check engine light, and/or rough engine operation. What will Mazda do? Your Mazda dealer will replace the low-pressure fuel pump on your vehicle with an improved part. The repair will be performed at no cost to you. What should you do? Repair parts are not currently available. It is expected that parts will become available in Summer 2022 or earlier. Another letter will be sent to you once parts are available to repair your vehicle with instructions on making an appointment at your nearest Mazda dealer. Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 – Page 2- Emission Law Information: To ensure your full protection under the em1ss1on warranty made applicable to your vehicle by State or Federal Law, it is recommended you have your vehicle or engine serviced as soon as parts become available. Failure to do so could be determined as lack of proper maintenance of your vehicle. Also, your vehicle may fail a state or local emission inspection if this recall is not completed. Important notice to owners registering vehicles in California and Massachusetts: California Department of Motor Vehicles and the Commonwealth of Massachusetts, in conjunction with the California Air Resources Board and the Environmental Protection Agency for the State of Massachusetts, have implemented the Registration Renewal/Recall Tie-In Program, which requires the completion of Emission Recalls prior to registration renewal. Mazda dealers will provide a Vehicle Emission Recall – Proof of Correction Certificate upon completion of the recall. Be sure to keep the proof of correction certificate provided by the Mazda Dealer until needed for the registration renewal process. What if you already paid for repair related to this concern? If you have already paid for repairs due to conditions similar to this recall campaign prior to receiving this notice, you may be eligible for reimbursement of reasonable repair expenses based on Mazda’s repair standards. For vehicles purchased in the USA, Please visit www.mazdareimbursement.com and enter your Vehicle Identification Number (VIN). Follow the online screen prompts to enter the relevant information to submit your claim. For further questions or if you do not have access to apply online, contact the Mazda Customer Experience Center at 1-800-222-5500, Option #4. For vehicles purchased in U.S. Territories, please fill out the enclosed reimbursement form and mail to the U.S. Territory where your vehicle was originally sold. Where is the closest Mazda dealer? In the USA, to locate your nearest Mazda dealer, visit our website www.MazdaRecalllnfo.com, or call our Customer Experience Center at (800) 222-5500, option #4. If your vehicle is in a U.S. Territory, please contact Customer Service where your vehicle is located. Puerto Rico: www.mazdapr.com, or call (787) 620-7546. Saipan: www.carssaipan.com, or call (670) 322-7133. Guam: www.carsguam.com, or call (671) 648-2277. Moved or no longer own this vehicle? If you have moved or no longer own your Mazda vehicle, please complete and mail the Information Change Card in the postage paid envelope as soon as possible. This enables us to update our records and notify the current owner. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Still have questions? If you have any questions regarding this campaign, In the USA, v1s1t our website www.MazdaRecalllnfo.com, or call our Customer Experience Center at (800) 222-5500, option #4. If your vehicle is in a US Territory, please contact Customer Service where your vehicle is located. Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 – Page 3 – Puerto Rico: www.mazdapr.com, or call (787) 620-7546. Saipan: www.carssaipan.com, or call (670) 322-7133. Guam: www.carsguam.com, or call (671) 648-2277. If Mazda or its dealers do not repair the defect free of charge and within a reasonable amount of time, you may notify the Administrator of the National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888- 327- 4236 (TTY: 1-800-424-9153); or go to http: //www.safercar.gov. Important Information As a reminder, you can always go to www.MazdaRecalllnfo.com and enter your VIN to view recalls and service campaigns that apply to your vehicle as well as register to receive future recall alerts. You can also sign up for recall notifications in the MyMazda app on your smartphone. Your safety is our first priority at Mazda. We actively work to improve our products and search for solutions to improve your ownership experience. We apologize for any inconvenience this recall may have caused you. Sincerely, Mazda North American Operations Pueden leer la otra carta adjunta en espafiol. Para mas informaci6n en espafiol, visite www.Mazdapr.com o llame a nuestro Centro de Servicio al Cliente al (787) 620-7546 para hablar con un representante en espafiol.

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Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 – – – – – – – ~ 0 U.S. 0.palltmlnt ot fmnsporkrnon IMPORTANT SAFETY RECALL *N*H**T*S A www.nhtsa.gov Fuel Pump May Fail – Safety and Emission Recall 5321 K, NHTSA Campaign Number 21V-875 January 2022 This notice applies to your vehicle: VIN ______ _ Dear Mazda Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Mazda Motor Corporation has decided that a defect which relates to motor vehicle safety exists in certain vehicles listed below. 2018 Mazda6 produced from April 6, 2018 through October 24, 2018 2019 CX-3 produced from April 10, 2018 through November 6, 2018 2018-2019 MX-5 produced from April 5, 2018 through October 29, 2018 2018-2019 CX-5 produced from April 3, 2018 through October 27, 2018 2018-2019 CX-9 produced from April 16, 2018 through October 17, 2018 2019-2020 Mazda2(1l produced from November 1, 2018 through January 13, 2020 2018 Mazda3(1l produced from May 7, 2018 through October 1, 2018 *Note ( 1 ): U.S. Territories only. If you received this notice, your vehicle is included in this Safety Recall. What is the problem? On the affected vehicles, the impeller in the low-pressure fuel pump may become deformed causing fuel pump failure. Fuel pump failure may result in engine no start and/or stall, increasing the risk of a crash. Drivers may notice this defect by a check engine light, and/or rough engine operation. What will Mazda do? Your Mazda dealer will replace the low-pressure fuel pump on your vehicle with an improved part. The repair will be performed at no cost to you. What should you do? Repair parts are not currently available. It is expected that parts will become available in Summer 2022 or earlier. Another letter will be sent to you once parts are available to repair your vehicle with instructions on making an appointment at your nearest Mazda dealer. Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 – Page 2- Emission Law Information: To ensure your full protection under the em1ss1on warranty made applicable to your vehicle by State or Federal Law, it is recommended you have your vehicle or engine serviced as soon as parts become available. Failure to do so could be determined as lack of proper maintenance of your vehicle. Also, your vehicle may fail a state or local emission inspection if this recall is not completed. Important notice to owners registering vehicles in California and Massachusetts: California Department of Motor Vehicles and the Commonwealth of Massachusetts, in conjunction with the California Air Resources Board and the Environmental Protection Agency for the State of Massachusetts, have implemented the Registration Renewal/Recall Tie-In Program, which requires the completion of Emission Recalls prior to registration renewal. Mazda dealers will provide a Vehicle Emission Recall – Proof of Correction Certificate upon completion of the recall. Be sure to keep the proof of correction certificate provided by the Mazda Dealer until needed for the registration renewal process. What if you already paid for repair related to this concern? If you have already paid for repairs due to conditions similar to this recall campaign prior to receiving this notice, you may be eligible for reimbursement of reasonable repair expenses based on Mazda’s repair standards. For vehicles purchased in the USA, Please visit www.mazdareimbursement.com and enter your Vehicle Identification Number (VIN). Follow the online screen prompts to enter the relevant information to submit your claim. For further questions or if you do not have access to apply online, contact the Mazda Customer Experience Center at 1-800-222-5500, Option #4. Where is the closest Mazda dealer? In the USA, to locate your nearest Mazda dealer, visit our website www.MazdaRecalllnfo.com, or call our Customer Experience Center at (800) 222-5500, option #4. Moved or no longer own this vehicle? If you have moved or no longer own your Mazda vehicle, please complete and mail the Information Change Card in the postage paid envelope as soon as possible. This enables us to update our records and notify the current owner. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Still have questions? If you have any questions regarding this campaign, In the USA, v1s1t our website www.MazdaRecalllnfo.com, or call our Customer Experience Center at (800) 222-5500, option #4. If Mazda or its dealers do not repair the defect free of charge and within a reasonable amount of time, you may notify the Administrator of the National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888- 327- 4236 (TTY: 1-800-424-9153); or go to http: //www.safercar.gov. Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 – Page 3 – Important Information As a reminder, you can always go to www.MazdaRecalllnfo.com and enter your VIN to view recalls and service campaigns that apply to your vehicle as well as register to receive future recall alerts. You can also sign up for recall notifications in the MyMazda app on your smartphone. Your safety is our first priority at Mazda. We actively work to improve our products and search for solutions to improve your ownership experience. We apologize for any inconvenience this recall may have caused you. Sincerely, Mazda North American Operations Para informaci6n en espafiol, visite www.MazdaSeguridad.com o flame a nuestro Centro de Experiencia para el Consumidor al (800) 222-5500, opci6n #8 para hablar con un representante en espafio/.

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55 Vogell Road, Richmond Hill, Ontario L4B 3K5 – – – – – – IMPORTANT SAFETY RECALL Safety Reca II 5 3 21 K 2018-2019 Multiple Mazda Vehicles- Fuel Pump May Cut Out and Cause Engine to Stall Transport Canada Reference No. 2021-696 October 2022 VIN _______ _ Dear Mazda Owner, This notice is sent to you in accordance with the requirements of the Canadian Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Mazda Motor Corporation has decided a defect which relates to motor vehicle safety exists in certain 2018-2019 Model Year Mazda vehicles listed below, affecting 20,762 vehicles in Canada. The U.S. National Highway Traffic Safety Administration (NHTSA) has advised Mazda that your vehicle is permanently in the United States and remains unrepaired. We encourage you to take your vehicle to any Mazda dealer in Canada or the U.S. as soon as possible. The recall repair will be free of charge. In the United States, to locate the nearest Mazda dealer, visit www.MazdaRecalllnfo.com, or call the Mazda USA Customer Experience Center at (800) 222-5500, option #6. 2018 Mazda6 produced from April 9, 2018 through, October 11 , 2018 2019 CX-3 produced from April 9, 2018 through, November 6, 2018 2019 MX-5 produced from May 15, 2018 through, August 31, 2018 2018-2019 CX-5 produced from April 3, 2018 through, October 27, 2018 2018-2019 CX-9 produced from April 16, 2018 through, October 17, 2018 2018 Mazda3 produced from April 12, 2018 through, October 31, 2018 In January 2022, you received a notification of this recall 5321 K, and that parts were not yet available, and that Mazda would send another letter to you when repair parts became available. We are pleased to inform you that parts are now available to complete the repair of your vehicle. If you received this notice, your vehicle is included in this Safety Recall. What is the problem? On the affected vehicles, the impeller in the low-pressure fuel pump may become deformed causing a fuel pump failure. Safety Risk: A fuel pump failure may result in an engine not starting, and / or the engine stalling while driving at low speed. In rare instances, an engine stall could occur while driving at higher speeds, increasing the risk of a crash. MAZDA CANADA INC. 55 Vogell Road, Richmond Hill, Ontario L4B 3K5 Minimize Safety Risk Until Repair is Completed: Drivers may notice this defect by a check engine light, and/ or rough engine operation such as lack of engine power, hard-to-start or no-start conditions, or unsteady engine RP Ms. In the event the owner notices rough engine operation conditions prior to driving the vehicle, the owner should have the vehicle towed to the nearest Mazda dealer to have the vehicle repaired. In the event the owner notices rough engine operation conditions while driving, the driver should safely pull over and contact the nearest Mazda dealer. What will Mazda do? Your Mazda dealer will replace the low-pressure fuel pump of the affected vehicles with an improved part. The inspection and repair will be performed at no cost to you. How long will it take? It will take approximately two hours to complete the repair, and for MX-5 vehicles it will take approximately three hours; however, your dealer may need more time with your vehicle. What should you do? Protect What Is Important To You Mazda is concerned about your safety, and we encourage you to contact any authorized Mazda dealer to schedule an appointment to have your Mazda vehicle repaired as soon as possible. You do not need to bring this notice with you to the dealer, but it may assist in the check-in process. Where is the closest Mazda dealer? To locate your nearest Mazda Canada dealer, visit our website and try our “Find a Dealer” feature at www.mazda.ca, or contact our Customer Assistance Centre at 1-800-263-4680. In the United States, to locate your nearest Mazda dealer, visit www.MazdaRecalllnfo.com, or call the Mazda USA Customer Experience Center at (800) 222-5500, option #6. Moved or no longer own this vehicle? If you have moved or no longer own your Mazda vehicle, our Customer Assistance team is available to assist you with making updates. For a Change of Ownership request you may be asked to provide proof of ownership. Please contact our Customer Assistance team by: Email: Send an email with a subject line of “Recall Related Updates” to [email protected] . Please reference the recall number in your email. Phone: Call us at 1-800-263-4680, select Option #4, then Option #3 Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten working days after the day on which this notice is received. Still have questions? If you have any questions regarding this campaign, please contact our Customer Assistance Centre at 1-800- 263-4680. Your safety is our first priority at Mazda. We apologize for any inconvenience this recall may have caused you. As a reminder, you can always go to https: //www.mazdarecalls.ca and enter your VIN to view open recalls that apply to your vehicle. Sincerely, Mazda Canada Inc. MAZDA CANADA INC.

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476254 514334 403654 428073 300008 206202 303267 The asterisk symbol “*” can be any letter or number. REPAIR PROCEDURE Safety Recall 5321 K Repair Procedure – Updated October 11, 2022 Page 4, 10 and 21. Safety Recall 5321 K- Multi-Model Fuel Pump May Fail -All Models A. VEHICLE INSPECTION PROCEDURE 1. Verify that the vehicle is within the following ranges: NOTE: Mazda2 and Mazda3 vehicles in 5321 K were only sold in Canada, Mexico and/ or US Territories but must be repaired at any Mazda dealer in North America. Model Subject VIN range Subject production date range 2018-2019MY JM3KF**** J* 387268 – From April 3, 2018 through CX-5 (KF) JM3KF**** K* 500024 – October 27, 2018 2019MY JM 1 DK**** K* From April 10, 2018 through – CX-3 (DK) November 6, 2018 2018-2019MY JM3TC**** JO 229736 – 237357 From April 16, 2018 through CX-9 (TC) JM3TC**** KO – 308082 October 17, 2018 2018-2019MY JM1GL**** J1 313085-329168 From April 5, 2018 through Mazda6 (GL) JM1GL****K1314118-329175 October 24, 2018 2018-2019MY JM1 ND**** JO 205791 – From April 5, 2018 through MX-5 (ND) JM1 ND**** KO 300011 – October 29, 2018 Vehicles sold only in the US Territories. No vehicles below were sold in the Continental USA. 2019-2020MY 3MDDj**** KM 309487 – 316139 From November 1, 2018 through Mazda2 (DJ) 3MDDj**** LM 400466 – 401990 January 13, 2020 2018MY JM 1 BN**** J 1 190558 – 199538 From April 12, 2018 through Mazda3 (BN) October 31, 2018 – If the vehicle is one of the above listed, proceed to Step 2. – If the vehicle is not within the above ranges, return vehicle to the customer or inventory. 2. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for Campaign Labels Recall 5321 K attached to the vehicle’s hood. Refer to eMDCS System – Warranty Vehicle Inquiry Results table below. NOTE: Be sure to veri Recall number as the vehicle ma have multi le Recall labels. C MP IGN LABEL CA .i!P JGN NO: ____ _ DEALER COOE. ___ _ DATE II :m, Page 1 of 22 eMDCS System – Warranty Vehicle Inquiry Results: If eMDCS displays: Campaign Label is: If no repair date is displayed on the Present line with RECALL 5321 K, it has not been completed on this vehicle Not present If repair date is displayed on the line Present with RECALL 5321 K, it has been completed on this vehicle Not present RECALL 5321 K is not displayed Does not apply B. REPAIR PROCEDURE REPAIR PROCEDURE Safety Recall 5321 K Action to perform: Contact the Mazda Warranty Department at (877) 727-6626, Option 3. –Proceed to “REPAIR PROCEDURE”. Return vehicle to inventory or customer. Complete a label and apply to vehicle’s hood. Recall does not apply to this vehicle. Return vehicle to customer. 1. Remove the Fuel Pump Unit per MGSS. For MX-5 Refer to 5321 K MX-5 Repair Supplement – for the specific procedure to remove from the vehicle. Click below for the links to the standard procedure. WITHOUT CYLINDER DE-ACTIVATION – FUEL PUMP REMOVAL WITH CYLINDER DE-ACTIVATION – FUEL PUMP REMOVAL Page 2 of 22 • • • • • REPAIR PROCEDURE Safety Recall 5321 K NOTE: FUEL PUMP CAP REMOVAL-All CX-3 & Mazda2 (US Territory and Mexico) only. To remove the pump, you must use SST 49 F042 001 which is a required SST for all Mazda dealerships. CX-3 and Mazda2 FUEL PUMP CAP REMOVAL Fuel Tanks Screws – Rusted/Sheared (all Models except CX-3 and Mazda2): We encourage you to order Mazda part# 9983-30-408 which is on backorder. Until supply is readily available, locally sourced screws are allowed following the specific guidelines below. One source for the screws that is nationally available in the USA is McMaster-Carr SKU 94387 A240 https://www.mcmaster.com/94387 A240 / however, substitutes meeting specifications below are acceptable for use. If you need a Fuel Tank assembly, you must still contact Dealer Recall Help. Use of screws only does not require a contact to Dealer Recall Help. Fuel Tank Screw specifications Dimensions are 4mm with 0.7mm pitch and 8mm length. This has to match. Material: Steel with Zinc Coating. Hardness factor is 4.8 which is the nominal hardness of a screw. This must be the minimum hardness that is usable. Phillips head and should be ~ 2.6mm thick with a 7mm head size. Old screws can be discarded. Page 3 of 22 ・ Type A Type B Type A Type B Suction pipe Valve 2. Fuel pump disassembly/ assembly procedure REPAIR PROCEDURE Safety Recall 5321 K This repair procedure has combined both Type A and Type B fuel pumps which has the same removal / installation procedure. It is also the same in the supplemental VIDEO’s below which must be reviewed prior to repair. Please watch both videos prior to repairing: Type A Repair video link Type B Repair video link NOTE: This link shows a CX-5 Non-turbo AWD pump removal CAUTION: The disassembly surface must be clean and flat as in the videos. Do not dissemble on a non-flat surface. Be very careful with handling the FDM unit as the fittings or hoses can break OR crack during removal or reassembly of the FDM unit. Damage caused by technician error is not reimbursable under the campaign or warranty. However, there are two structural differences, which is explained below. ‘Type B’ has applied suction pipe. D r–:r—,–,……, 1:, I ~,~\ E119495 Type B has the valve referred to in the tube routing diagram. ~;–~~-~ ~ ~ ~ :-;;;:—-;—~ E11611 7E 1. Type A Type B Fuel pump disassembly procedure REPAIR PROCEDURE Safety Recall 5321 K Discharge the fuel inside the fuel pump. If all the fuel does not come out with a single discharge, repeat discharging two or three times. CAUTION: Fuel that remains in the filter or pump may spill, always discharge the fuel over a tray or other container. —— E115955 Mark the (1) rod guide, (2) rod, (3) E-ring, (4) fuel gauge sender and (5) reservoir cup with a marker before disassembly to avoid re-assembling incorrect. CAUTION: Be careful with pump disassembly as you could damage the body pump hose (Red Circle Type A and B). Breaking this fitting(s) will not be reimbursable under the recall. D E119485 Page 5 of 22 2. • • • 3. Type A Type B REPAIR PROCEDURE Safety Recall 5321 K Check the routing condition of the wire harness and tube. The routing is the same during reassembly. — E115889 NOTE: Check carefully because the routing may differ by type. Thick bellows tube routing ( either over or under the bracket) Thin bellows tube routing (bend position) Wire harness routing ( clamp position) Thin Bellows E116117E E116118E Remove the wire harness from the clamp. Spread the clamp and remove the wire while ensuring that the wire harness is not damaged. CAUTION: Be aware that if the clamp is pulled out on an angle without opening the clamp, the coating may rip, the wire harness may be disconnected, or the fuel pump or fuel gauge sender may not run. Also, be aware that the clamp may be damaged if the clamp is spread too wide. Page 6 of 22 20CM) 17.5CM) 25CM) 22.5CM) Clamp I Horizontal Clamp Vertica l Clamp E1161 12E E115890 Clamp ~ if REPAIR PROCEDURE Safety Recall 5321 K E11611 3E IMPORTANT NOTE: Check for broken, cut, frayed or chafed wire on FDM units as in the photo ( 1) below. If found to be damaged, the harness must be replaced. Be very careful with the harness as it can easily be damaged. Part ordering: Order the harness from the Restricted Parts Ordering (RPO) Screen through the Dealer Assistance Group (DAG). You must have an open RO and the vehicle must be down. Depending on the model, there are different harnesses and the Parts & Warranty information has been updated with the correct part numbers. Harness Part Number (Harness Length in red) Model 292135-0021 ( CX-5 292135-0321 ( CX-3 (2WD), Mazda6, CX-9, Mazda3*, Mazda2* 292135-1074 ( MX-5 292135-0181 ( CX-3 (AWD) *Mexico, Canada or US Territory vehicles only While waiting for the countermeasure part to arrive please continue the repair and install the new harness on page 19 at repair step 7. Page 7 of 22 4. ・ ・ ・ 5. Remove the connector of the wire harness (with the flange). CAUTION: Pull out the connector with the lock pushed. Do not grasp the wire harness and pull out. REPAIR PROCEDURE Safety Recall 5 321 K Be aware that if the wire harness is grasped and pulled out, the wire harness may be disconnected, or the fuel pump or fuel gauge sender may not run. NOTE: Use a flathead screwdriver wrapped in protective tape for removal. While pushing the lock with a screwdriver, pull out the connector straight down. Remove the fuel gauge sender. CAUTION: E115891 While working, do not bend the arm of the fuel gauge sender, and do not touch resistance substrates or contacts to prevent problems. NOTE: Use a flathead screwdriver wrapped in protective tape to release the lock, push up from below, and then remove. Page 8 of 22 ① ② ③ REPAIR PROCEDURE Safety Recall 5321 K 1 E119486E NOTE: Use a flathead screwdriver wrapped in protective tape for removal. CAUTION: Be aware that the clamp may be damaged if the clamp is spread too wide. Remove the jet pump for pumping. Remove the transfer jet pump. Remove the bellows tube from the Page 9 of 22 6. 7. CAUTION: REPAIR PROCEDURE Safety Recall 5321 K All AWD models (referred to as “Type B” fuel pump) have a transfer jet pump, however, only the AWD with 2.SL Turbo engine requires removal of the transfer jet pump and black O-ring replacement. When repairing the CX-5 AWD Non-Turbo and CX-3 AWD, the transfer jet pump is not removed and therefore the black O-ring is not required. Remove the jet pump from the reservoir cup, (do this on the CX-9 & CX-5 Turbo engine AWD only) for Pump Part PYY2-13-350. Take care not to damage the reservoir cup. Flathead screwdriver rans er Jet 12ump E120598E Remove the E-ring. Use combination pliers or similar tool for removal. NOTE: The E-ring cannot be reused. Remove the bracket. Use a flathead screwdriver wrapped in protective tape for removal of the three locations. CAUTION: Be aware that the clamp may be damaged if the clamp is spread too wide. Page 10 of 22 8. 9. Pull out the high-pressure pump from the reservoir cup. Remove the spring from the rod with the spring on it. E116030 REPAIR PROCEDURE Safety Recall 5321 K E1 16108E Page 11 of 22 10. ・ ・ ・ 11. • • ➢ Two-valve type One-valve type REPAIR PROCEDURE Safety Recall 5321 K Remove the suction filter. Use a flathead screwdriver wrapped in protective tape for removal of the five locations. CAUTION: To prevent dirt and damage of the suction filter. Cover so that foreign debris does not get inside the suction filter. Be aware that the clamp may be damaged if the clamp is spread too wide. CD ® ~ ,,, ,, I I , ,,,,.- — ; ~ i -~ \ , ‘ ….. — – – – – ; ,,.” , E116115 o not remove this part E115897 -…. ‘ ‘ \ I = I /, ‘ ~Q ~ I I I / \ I \ ,, , ‘ …. __________ .,, ,, Push out the fuel pump using a flathead screwdriver wrapped in protective tape. CAUTION: E1161 16E When the suction filter is reinstalled again, make sure there is no dirt or damage of the filter. Make sure that the connector is not damaged. Take precautions when removing the pump as leftover fuel may spill. E115898 Page 12 of 22 12. ➢ 13. REPAIR PROCEDURE Safety Recall 5321 K If the O-ring remains on the high-pressure pump, use a long hook-like rod to remove it while ensuring that the O-ring seal is not damaged. CAUTION: Be aware that if the O-ring is not removed, insufficient fuel flow occurs, and due to the double installation of O-rings will cause poor drivability, acceleration problems, engine stalling, and hard start issues. O-rings cannot be reused . E115899 Remove the wire harness and spacer from the fuel pump. CAUTION: Fuel pump and spacer cannot be reused. Mark parts with permanent marker to distinguish reusable and non-reusable parts. E119487 Fuel pump assembly procedure CAUTION: Make sure that there is no dirt/ foreign objects or scratches on the connection parts such as O-ring, spacer, and suction filter etc. before assembling. 1. Install the suction filter in the fuel pump. CAUTION: During assembly, be careful that the suction filter and fuel pump are not damaged. Page 13 of 22 E115902 2. Install the new spacer, new O-ring, and wire harness to the new fuel pump. REPAIR PROCEDURE Safety Recall 5321 K E1161 10E CAUTION: Be aware that if the O-ring is installed incorrectly or poorly, there will be insufficient fuel flow which will cause poor drivability, acceleration problems, engine stalling, and hard start issues. OK NG E119489 Page 14 of 22 · · REPAIR PROCEDURE Safety Recall 5321 K Be careful as to the pushing location so that the suction filter is not broken. Use the palm of your hand to push in the entire surface of the suction filter straight forward. Be careful that the flange does not contact anything as damage will lead to a fuel leak. Suction fi lter ~ —– – ,, ‘ ‘ , ‘ ‘ ‘ Page 15 of 22 NOTE: Only 4WD that has fuel pump # PYY2 has transfer jet pump Install the 0-ring with the thin wire diameter on the transfer jet pump. CD E116412 REPAIR PROCEDURE Safety Recall 5321 K Page 16 of 22 ① ② ③ ④ ⑤ ⑥ Joint part Guide parrt ~ Joint part E1 16415E REPAIR PROCEDURE Safety Recall 5321 K Install the strainer in the reservoir Set the fuel tube so that the routing is the me as was noted before disassembly. While placing the strainer in the reservoir, insert and provisionally install the transfer jet. Insert the spring in the sliding shaft. Insert the sliding shaft in the sliding opening Of the reservoir. Install the bellows tube of the jet pump on The guide part of the reservoir. Install the transfer jet pump. Align the joint part with the fitting position of reservoir, push on the upper surface of the jet pump, and push in until the joint part is below the guide part. Check the joint part is in the correct position. Page 17 of 22 ⑦ ⑧ E116414 REPAIR PROCEDURE Safety Recall 5321 K Install the jet pump on the reservoir. Make sure that the lock has been checked and secure. Push the strainer, and then make sure that the three joints have been installed correctly. CAUTION: Be careful when arranging the ground wire so it does not come out of the sliding shaft. 4. Install the new E-ring. Use needle-nose pliers or similar tool for installation. Make sure the E-ring can rotate by a finger after installation E115906 Page 18 of 22 5. Install the fuel gauge sender in the reservoir cup. REPAIR PROCEDURE Safety Recall 5321 K CAUTION: Push the resin part in and down, while making sure not bend the arm of the fuel gauge sender, and do not touch resistance substrates or contacts to prevent fuel problems. CD ~ @ ~ —– @ ~ —- E115907 Page 19 of 22 Make sure that the lock has been checked and secured . E119493E E116111E REPAIR PROCEDURE Safety Recall 5321 K 1~ (1) –(2) E119494 6. Install the connector of the wire harness. Make sure that the lock has been checked and is secure. E115908 Page 20 of 22 REPAIR PROCEDURE Safety Recall 5321 K 7. Install the wire harness in the clamp section. If the harness was damaged as shown in step 4, install the new harness at this time. E115909 Clamp Clamp ~ if E1 161 12E E1161 13E 8. Install in the reverse order of removal. CAUTION: Fuel Pump & Gauge (FDM) Unit Reassembly note: i. Fill the tank with the fuel you previously drained (if drained prior to repair). ii. Connect the battery(-) cable and start engine. iii. Make sure there are no fuel leaks near the fuel pump unit iv. Ensure all screws are properly fastened (models with screws). For CX-3 and Mazda2 check for any cracks in the fuel ring and do not overtighten. v. Drive the vehicle, go, and stop suddenly 5-6 times at low speed. vi. Stop the vehicle and check that there is no fuel leakage near the fuel pump and tank. vii. Perform an on-board evap test to confirm no evaporative leak with IDS Page 21 of 22 1. 2. C. CAMPAIGN LABEL INSTALLATION REPAIR PROCEDURE Safety Recall 5321 K Fill out a yellow “Campaign Label” (9999-95-0SSA-06) with Campaign No: “5321 K”, your dealer code, today’s date. CAMP· JGN NO:~— DEALER COE:· __ _ II Affix it to the hood as shown: END OF REPAIR PROCEDURE Page 22 of 22

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476254 514334 403654 428073 300008 206202 303267 The asterisk symbol “*” can be any letter or number. REPAIR PROCEDURE Safety Recall 5321 K Repair Procedure Safety Recall 5321 K- Multi-Model Fuel Pump May Fail -All Models except MX-5 A. VEHICLE INSPECTION PROCEDURE 1. Verify that the vehicle is within the following ranges: NOTE: Mazda2 and Mazda3 vehicles in 5321 K were only sold in the US Territories but must be repaired at any Mazda dealer in North America (USA, Canada, Mexico and US Territories). There are also vehicles in Mexico with this same campaign that can be repaired. Model Subject VIN range Subject production date range 2018-2019MY JM3KF**** j* 387268 – From April 3, 2018 through CX-5 (KF) JM3KF**** K* 500024 – October 27, 2018 2019MY JM 1 DK**** K* From April 10, 2018 through – CX-3 (DK) November 6, 2018 2018-2019MY JM3TC**** JO 229736 – 237357 From April 16, 2018 through CX-9 (TC) JM3TC**** KO – 308082 October 17, 2018 2018-2019MY JM1GL**** Jl 313085-329168 From April 5, 2018 through Mazda6 (GL) JM1GL****K1314118-329175 October 24, 2018 2018-2019MY )Ml ND**** JO 205791 – From April 5, 2018 through MX-5 (ND) )Ml ND**** KO 300011 – October 29, 2018 Vehicles sold only in the US Territories. No vehicles below were sold in the Continental USA. 2019-2020MY 3MDDj**** KM 309487 – 316139 From November 1, 2018 through Mazda2 (DJ) 3MDDj**** LM 400466 – 401990 January 13, 2020 2018MY JM 1 BN**** J 1 190558 – 199538 From April 12, 2018 through Mazda3 (BN) October 31, 2018 – If the vehicle is one of the above listed, proceed to Step 2. – If the vehicle is not within the above ranges, return vehicle to the customer or inventory. 2. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for Campaign Labels Recall 5321 K attached to the vehicle’s hood. Refer to eMDCS System – Warranty Vehicle Inquiry Results table below. NOTE: Be sure to veri Recall number as the vehicle ma have multi le Recall labels. EL CA “1P JGN NO:. __ _ DEALER COOE:. ___ _ II Page 1 of 20 ・ ・ Type A Type B Suction pipe eMDCS System – Warranty Vehicle Inquiry Results: If eMDCS displays: Campaign Label is: If no repair date is displayed on the Present line with RECALL 5321 K, it has not been completed on this vehicle Not present If repair date is displayed on the line Present with RECALL 5321 K, it has been completed on this vehicle Not present RECALL 5321 K is not displayed Does not apply REPAIR PROCEDURE Safety Recall 5321 K Action to perform: Contact the Mazda Warranty Department at (877) 727-6626, Option 3. –Proceed to “REPAIR PROCEDURE”. Return vehicle to inventory or customer. Complete a label and apply to vehicle’s hood. Recall does not apply to this vehicle. Return vehicle to customer. B. REPAIR PROCEDURE – Fuel pump disassembly /assembly procedure This repair procedure has combined both Type A and Type B fuel pumps which has the same removal / installation procedure. It is also the same in the supplemental VIDEO’s below which must be reviewed prior to repair. Please watch both videos prior to repairing: Type A Repair video link Type B Repa ir video link However, there are two structural differences, which is explained below. ‘Type B’ has applied suction pipe. D ~ (4) ·–(5) E119485 T E119495 Page 2 of 20 1. Type A Type B Valve Type B has the valve referred to in the tube routing diagram. E116117E Fuel pump disassembly procedure REPAIR PROCEDURE Safety Recall 5321 K Discharge the fuel inside the fuel pump. If all the fuel does not come out with a single discharge, repeat discharging two or three times. CAUTION: Fuel that remains in the filter or pump may spill, always discharge the fuel over a tray or other container. ——– E115955 Page 3 of 20 2. 3. Type A Type B REPAIR PROCEDURE Safety Recall 5321 K Mark the (1) rod guide, (2) rod, (3) E-ring, (4) fuel gauge sender and (5) reservoir cup with a marker before disassembly to avoid re-assembling incorrect. D ~ (4) ·–(5) E119485 D Check the routing condition of the wire harness and tube. The routing is the same during reassembly. — E115889 NOTE: Check carefully because the routing may differ by type. E119495 Page 4 of 20 • • • 4. Type A Type B Thick bellows tube routing ( either over or under the bracket) Thin bellows tube routing (bend position) Wire harness routing ( clamp position) E1161 17E REPAIR PROCEDURE Safety Recall 5321 K E116118E Remove the wire harness from the clamp. Spread the clamp and remove the wire while ensuring that the wire harness is not damaged. CAUTION: Be aware that if the clamp is pulled out on an angle without opening the clamp, the coating may rip, the wire harness may be disconnected, or the fuel pump or fuel gauge sender may not run. Also, be aware that the clamp may be damaged if the clamp is spread too wide. (j) Clamp Clamp I ~ Clamp ~ ir Horizontal Clamp E1161 13E Page 5 of 20 5. ・ ・ ・ REPAIR PROCEDURE Safety Recall 5321 K IMPORTANT NOTE: Check for broken, cut, frayed or chafed wire on FDM units as in the photo (1) below. If found to be damaged, the harness must be replaced . Part ordering: Do not contact the Dealer Assistance Group. Depending on the model, there are different harnesses. Please contact Mazda Technical Hotline and a countermeasure part will be shipped to your dealership free of charge. While waiting for the countermeasure part to arrive please continue the repair and install the new harness on page 19 at repair step 7. Remove the connector of the wire harness (with the flange). CAUTION: Pull out the connector with the lock pushed. Do not grasp the wire harness and pull out. Be aware that if the wire harness is grasped and pulled out, the wire harness may be disconnected, or the fuel pump or fuel gauge sender may not run . NOTE: Use a flathead screwdriver wrapped in protective tape for removal. While pushing the lock with a screwdriver, pull out the connector straight down. Page 6 of 20 6. Remove the fuel gauge sender. CAUTION: E115891 REPAIR PROCEDURE Safety Recall 5321 K While working, do not bend the arm of the fuel gauge sender, and do not touch resistance substrates or contacts to prevent problems. NOTE: Use a flathead screwdriver wrapped in protective tape to release the lock, push up from below, and then remove. E115892 3 E116107E E119486E ① ② ③ REPAIR PROCEDURE Safety Recall 5321 K Remove the jet pump from the reservoir cup. (Only 4WD that has fuel pump# PYY2 has transfer jet pump) NOTE: Use a flathead screwdriver wrapped in protective tape for removal. CAUTION: Be aware that the clamp may be damaged if the clamp is spread too wide. Flathead screwdriver rans er Jet rnump ._ __ E120598E Remove the jet pump for pumping. Remove the transfer jet pump. Remove the bellows tube from the reservoir cup. Caution: Take care not to damage the reservoir cup. Page 8 of 20 7. 8. Remove the E-ring. Use combination pliers or similar tool for removal. NOTE: REPAIR PROCEDURE Safety Recall 5321 K The E-ring cannot be reused. Remove the bracket. Use a flathead screwdriver wrapped in protective tape for removal of the three locations. CAUTION: Be aware that the clamp may be damaged if the clamp is spread too wide. E116108E Page 9 of 20 9. 10. Pull out the high-pressure pump from the reservoir cup. E115895 Remove the spring from the rod with the spring on it. E116030 REPAIR PROCEDURE Safety Recall 5321 K Page 10 of 20 11. ・ ・ ・ 12. • • ➢ Two-valve type One-valve type REPAIR PROCEDURE Safety Recall 5321 K Remove the suction filter. Use a flathead screwdriver wrapped in protective tape for removal of the five locations. CAUTION: Make sure for soiling and damage of the suction filter. Cover so that foreign debris does not get inside the suction filter. Be aware that the clamp may be damaged if the clamp is spread too wide. CD ® ~ ,,, ,, I I , ,,,,.- — ; ~ i -~ \ , ‘ ….. — – – – – ; ,,.” , E116115 o not remove this part -…. ‘ ‘ \ I = I ,’ ~ ~ I I Q I I / \ I \ ,, , ‘ …. __________ .,, ,, E115897 Push out the fuel pump using a flathead screwdriver wrapped in protective tape. CAUTION: When the suction filter is reinstalled again, watch for soiling or damage of the filter. Make sure that the connector is not damaged. Take precautions when removing the pump as leftover fuel may spill. E115898 E1161 16E Page 11 of 20 13. ➢ 14. REPAIR PROCEDURE Safety Recall 5321 K If the 0-ring remains on the high-pressure pump, use a long hook-like rod to remove it while ensuring that the 0-ring seal is not damaged. CAUTION: Be aware that if the 0-ring is not removed, he inability to eject fuel due to the double installation of 0-rings will cause poor drivability, acceleration problems, engine stalling, and hard start issues. 0-rings cannot be reused . E115899 Remove the wire harness and spacer from the fuel pump. CAUTION: Fuel pump and spacer cannot be reused. Mark parts with permanent marker to distinguish reusable and non-reusable parts. E119487 Fuel pump assembly procedure CAUTION: Make sure that there is no dirt/ foreign objects or scratches on the connection parts such as 0-ring, spacer, and suction filter etc. before assembling. 1. Install the suction filter in the fuel pump. CAUTION: During assembly, be careful that the suction filter and fuel pump are not damaged. Page 12 of 20 E115902 2. Install the new spacer, new O-ring, and wire harness to the new fuel pump. REPAIR PROCEDURE Safety Recall 5321 K E1161 10E CAUTION: Be aware that if the O-ring is installed incorrectly or poorly, the inability to eject fuel will cause poor drivability, acceleration problems, engine stalling, and hard start issues. OK NG E119489 Page 13 of 20 · · REPAIR PROCEDURE Safety Recall 5321 K Be careful as to the pushing location so that the suction filter is not broken. Use the palm of your hand to push in the entire surface of the suction filter straight forward. Be careful that the flange does not contact anything as damage will lead to a fuel leak. Suction filter ~ ,——- ,, ‘ ‘ ” ” 3. Install the fuel um in the hi h- ressure pump. r-;=============;;::::======~~ CD ..-;;:_ E119492 Page 14 of 20 ① ② ③ ④ ⑤ ⑥ REPAIR PROCEDURE Safety Recall 5321 K NOTE: Only 4WD that has fuel pump # PYY2 has transfer jet pump Install the 0-ring with the thin wire diameter on the transfer jet pump. G) E116412 Install the strainer in the reservoir Set the fuel tube so that the routing is the me as was noted before disassembly. While placing the strainer in the reservoir, insert and provisionally install the transfer jet. Insert the spring in the sliding shaft. Insert the sliding shaft in the sliding opening Of the reservoir. Install the bellows tube of the jet pump on The guide part of the reservoir. Install the transfer jet pump. Align the joint part with the fitting position of reservoir, push on the upper surface of the jet pump, and push in until the joint part is below the guide part. Page 15 of 20 ⑦ ⑧ Joint part Guide par’it ~ Joint part E116415E E116414 REPAIR PROCEDURE Safety Recall 5321 K Check the joint part is in the correct Install the jet pump on the reservoir. Make sure that the lock has been checked and secure. Push the strainer, and then make sure that the three joints have been installed correctly. CAUTION: Be careful when arranging the ground wire so does not come out of the sliding shaft. Page 16 of 20 4. Install the new E-ring. Use needle-nose pliers or similar tool for installation. Make sure the E-ring can rotate by a finger after installation E115906 5. Install the fuel gauge sender in the reservoir cup. REPAIR PROCEDURE Safety Recall 5321 K CAUTION: Push the resin part in and down, while making sure not bend the arm of the fuel gauge sender, and do not touch resistance substrates or contacts to prevent fuel problems. —- —— —— —- E115907 Page 17 of 20 Make sure that the lock has been checked and secured . E119493E E116111E REPAIR PROCEDURE Safety Recall 5321 K E119494 6. Install the connector of the wire harness. Make sure that the lock has been checked and is secure. E115908 Page 18 of 20 1. REPAIR PROCEDURE Safety Recall 5321 K 7. Install the wire harness in the clamp section. If the harness was damaged as shown in step 4, install the new harness at this time. E115909 Clamp Clamp ~ if E116112E E116113E C. CAMPAIGN LABEL INSTALLATION Fill out a yellow “Campaign Label” (9999-95-0SSA-06) with Campaign No: “5321 K”, your dealer code, today’s date. COE:.· —- // ·mi Page 19 of 20 2. Affix it to the hood as shown: _.,.. END OF REPAIR PROCEDURE REPAIR PROCEDURE Safety Recall 5321 K Page 20 of 20

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206202 303267 The asterisk symbol “*” can be any letter or number. Repair Procedure REPAIR PROCEDURE MX-5 Safety Recall 5321 K Safety Recall 5321 K- Multi-Model Fuel Pump May Fail – MX-5 ONLY A. VEHICLE INSPECTION PROCEDURE 1. Verify that the vehicle is within the following ranges: Model Subject VIN range Subject production date range 2018-2019MY JM1 ND**** JO 205791 – From April 5, 2018 through MX-5 (ND) JM1 ND**** KO 300011 – October 29, 2018 – If the vehicle is one of the above listed, proceed to Step 2. – If the vehicle is not within the above ranges, return vehicle to the customer or inventory. 2. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for Campaign Labels Recall 5321 K attached to the vehicle’s hood. Refer to eMDCS System – Warranty Vehicle Inquiry Results table below. NOTE: Be sure to verify Recall number as the vehicle may have multiple Recall labels. C MP IGN LABEL II eMDCS System – Warranty Vehicle Inquiry Results: If eMDCS displays: Campaign Label is: Action to perform: If no repair date is displayed on the Present Contact the Mazda Warranty Department at line with RECALL 5321 K, it has not (800) 727-6626, Option 3. been completed on this vehicle Not present –Proceed to “REPAIR PROCEDURE”. If repair date is displayed on the line Present Return vehicle to inventory or customer. with RECALL 5321 K, it has been Complete a label and apply to vehicle’s completed on this vehicle Not present hood. RECALL 5321 K is not displayed Does not apply Recall does not apply to this vehicle. Return vehicle to customer. Page 1 of 9 Sender unit Float Pull up vertically Sender unit B. Repair Procedure Please watch the video prior to repairing: MX-5 Repair Video Link REPAIR PROCEDURE MX-5 Safety Recall 5321 K This repair method explains the removal of the fuel pump unit safely and most efficient way. 1. Remove the fuel pump unit from fuel tank refer to Workshop manual. 2. Pull up the fuel pump unit carefully until sender unit is appeared Image for the part ‘Sender unit’ with float. Be careful the float may damage and bend easily. ※ Connector Clamp REPAIR PROCEDURE MX-5 Safety Recall 5321 K IMPORTANT NOTE: Check for broken, cut, frayed or chafed wire on FDM units as in the photo (1) below. If found to be damaged, the harness must be replaced . Part ordering: Do not contact the Dealer Assistance Group. Depending on the model, there are different harnesses. Please contact Mazda Technical Hotline and a countermeasure part will be shipped to your dealership free of charge. While waiting for the countermeasure part to arrive please continue the repair and install the new harness when received . 3. Remove the sender unit – refer to VIDEO on MGSS. 1, Remove the connector and harness from clamp. Image for the harness with clamp. Page 3 of 9 ※ ※ Float REPAIR PROCEDURE MX-5 Safety Recall 5321 K 2, Release the ‘Lock’ then pull up the sender unit vertically. 3, Hold the sender unit with harness up and go down the fuel pump unit vertically. Image for the ‘Lock’ position. Do not touch the sensor. Do not touch terminals. 4, Be sure that the float part of the sender unit does not contact the fuel tank. 4. Remove the fuel remaining in the unit’s reservoir cup with a dropper. E119486 Page 4 of 9 ※ Frame Reservoir cup 1, Lift the unit to the limit of the frame. 2, Apply the upper part of the unit to the frame and compress. ……. REPAIR PROCEDURE MX-5 Safety Recall 5321 K Image of compression. Page 5 of 9 REPAIR PROCEDURE MX-5 Safety Recall 5321 K 3, Slide the fuel pump unit as shown by the arrow to remove it from the fuel tank. 6. Proceed the removal of the fuel pump – refer to Workshop manual. 7. Install the fuel pump unit with the sender unit removed. 1, Compress the unit. 2, While compressed, push under the frame and rotate the fuel pump unit in the direction of the arrow to install the unit into the fuel tank. Page 6 of 9 ※ ・ ・ ※ Float DO NOT TOUCH. Groove Lock 8. Install the sender unit. REPAIR PROCEDURE MX-5 Safety Recall 5321 K 1, Reinstall the sender unit inside. Make sure that the floating part does not contact to the fuel tank. 2, Hold the sender unit in your hand and slowly lower the fuel pump unit. 3, Push down the sender unit vertically and check the following below. Make sure its inserted in the groove. There is the clicking sound from the ‘Lock’ Do not touch the sensor. E119486 Image of the groove and lock Page 7 of 9 ※ 1. 2. Connector Clamp REPAIR PROCEDURE MX-5 Safety Recall 5321 K 4, Install the connector and harness from clamp. Image for the harness with clamp. I ~ 9. Install in the reverse of order of removal. C. CAMPAIGN LABEL INSTALLATION Fill out a yellow “Campaign Label” (9999-95-0SSA-06) with Campaign No: “5321 K”, your dealer code, today’s date. EL C.AllilP JGN NO:,_ __ _ DEALER COE:.~· ___ _ II m, Affix it to the hood as shown: _,._1″” Page 8 of 9 REPAIR PROCEDURE MX-5 Safety Recall 5321 K END OF REPAIR PROCEDURE Page 9 of 9

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206202 303267 The asterisk symbol “*” can be any letter or number. Repair Procedure REPAIR PROCEDURE MX-5 Safety Recall 5321 K Safety Recall 5321 K- Multi-Model Fuel Pump May Fail – MX-5 ONLY A. VEHICLE INSPECTION PROCEDURE 1. Verify that the vehicle is within the following ranges: Model Subject VIN range Subject production date range 2018-2019MY JM1 ND**** JO 205791 – From April 5, 2018 through MX-5 (ND) JM1 ND**** KO 300011 – October 29, 2018 – If the vehicle is one of the above listed, proceed to Step 2. – If the vehicle is not within the above ranges, return vehicle to the customer or inventory. 2. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for Campaign Labels Recall 5321 K attached to the vehicle’s hood. Refer to eMDCS System – Warranty Vehicle Inquiry Results table below. NOTE: Be sure to verify Recall number as the vehicle may have multiple Recall labels. C MP IGN LABEL II eMDCS System – Warranty Vehicle Inquiry Results: If eMDCS displays: Campaign Label is: Action to perform: If no repair date is displayed on the Present Contact the Mazda Warranty Department at line with RECALL 5321 K, it has not (877) 727-6626, Option 3. been completed on this vehicle Not present –Proceed to “REPAIR PROCEDURE”. If repair date is displayed on the line Present Return vehicle to inventory or customer. with RECALL 5321 K, it has been Complete a label and apply to vehicle’s completed on this vehicle Not present hood. RECALL 5321 K is not displayed Does not apply Recall does not apply to this vehicle. Return vehicle to customer. Page 1 of 9 Sender unit Float Pull up vertically Sender unit B. Repair Procedure Please watch the video prior to repairing: MX-5 Repair Video Link REPAIR PROCEDURE MX-5 Safety Recall 5321 K This repair method explains the removal of the fuel pump unit safely and most efficient way. 1. Remove the fuel pump unit from fuel tank refer to Workshop manual. Click here for the procedure 2. Pull up the fuel pump unit carefully until sender unit is appeared Image for the part ‘Sender unit’ with float. Be careful the float may damage and bend easily. ※ Connector Clamp REPAIR PROCEDURE MX-5 Safety Recall 5321 K IMPORTANT NOTE: Check for broken, cut, frayed or chafed wire on FDM units as in the photo (1) below. If found to be damaged, the harness must be replaced . Part ordering: Do not contact the Dealer Assistance Group. Depending on the model, there are different harnesses. Please contact Mazda Technical Hotline and a countermeasure part will be shipped to your dealership free of charge. While waiting for the countermeasure part to arrive please continue the repair and install the new harness when received . 3. Remove the sender unit – refer to VIDEO on MGSS. 1, Remove the connector and harness from clamp. Image for the harness with clamp. Page 3 of 9 ※ ※ Float REPAIR PROCEDURE MX-5 Safety Recall 5321 K 2, Release the ‘Lock’ then pull up the sender unit vertically. 3, Hold the sender unit with harness up and go down the fuel pump unit vertically. Image for the ‘Lock’ position. Do not touch the sensor. Do not touch terminals. 4, Be sure that the float part of the sender unit does not contact the fuel tank. 4. Remove the fuel remaining in the unit’s reservoir cup with a dropper. E119486 Page 4 of 9 ※ Frame Reservoir cup 1, Lift the unit to the limit of the frame. 2, Apply the upper part of the unit to the frame and compress. ……. REPAIR PROCEDURE MX-5 Safety Recall 5321 K Image of compression. Page 5 of 9 REPAIR PROCEDURE MX-5 Safety Recall 5321 K 3, Slide the fuel pump unit as shown by the arrow to remove it from the fuel tank. 6. Proceed the removal of the fuel pump – refer to Workshop manual. 7. Install the fuel pump unit with the sender unit removed. 1, Compress the unit. 2, While compressed, push under the frame and rotate the fuel pump unit in the direction of the arrow to install the unit into the fuel tank. Page 6 of 9 ※ ・ ・ ※ Float DO NOT TOUCH. Groove Lock 8. Install the sender unit. REPAIR PROCEDURE MX-5 Safety Recall 5321 K 1, Reinstall the sender unit inside. Make sure that the floating part does not contact to the fuel tank. 2, Hold the sender unit in your hand and slowly lower the fuel pump unit. 3, Push down the sender unit vertically and check the following below. Make sure its inserted in the groove. There is the clicking sound from the ‘Lock’ Do not touch the sensor. E119486 Image of the groove and lock Page 7 of 9 ※ 1. 2. Connector Clamp REPAIR PROCEDURE MX-5 Safety Recall 5321 K 4, Install the connector and harness from clamp. Image for the harness with clamp. I ~ 9. Install in the reverse of order of removal. C. CAMPAIGN LABEL INSTALLATION Fill out a yellow “Campaign Label” (9999-95-0SSA-06) with Campaign No: “5321 K”, your dealer code, today’s date. EL C.AllilP JGN NO:._ __ _ DEALER COE:.~· ___ _ II m, Affix it to the hood as shown: _,._1″” Page 8 of 9 REPAIR PROCEDURE MX-5 Safety Recall 5321 K END OF REPAIR PROCEDURE Page 9 of 9

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206202 303267 The asterisk symbol “*” can be any letter or number. Repair Procedure REPAIR PROCEDURE MX-5 Safety Recall 5321 K Safety Recall 5321 K- Multi-Model Fuel Pump May Fail – MX-5 ONLY A. VEHICLE INSPECTION PROCEDURE 1. Verify that the vehicle is within the following ranges: Model Subject VIN range Subject production date range 2018-2019MY JM1 ND**** JO 205791 – From April 5, 2018 through MX-5 (ND) JM1 ND**** KO 300011 – October 29, 2018 – If the vehicle is one of the above listed, proceed to Step 2. – If the vehicle is not within the above ranges, return vehicle to the customer or inventory. 2. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for Campaign Labels Recall 5321 K attached to the vehicle’s hood. Refer to eMDCS System – Warranty Vehicle Inquiry Results table below. NOTE: Be sure to verify Recall number as the vehicle may have multiple Recall labels. C MP IGN LABEL II eMDCS System – Warranty Vehicle Inquiry Results: If eMDCS displays: Campaign Label is: Action to perform: If no repair date is displayed on the Present Contact the Mazda Warranty Department at line with RECALL 5321 K, it has not (800) 727-6626, Option 3. been completed on this vehicle Not present –Proceed to “REPAIR PROCEDURE”. If repair date is displayed on the line Present Return vehicle to inventory or customer. with RECALL 5321 K, it has been Complete a label and apply to vehicle’s completed on this vehicle Not present hood. RECALL 5321 K is not displayed Does not apply Recall does not apply to this vehicle. Return vehicle to customer. Page 1 of 8 Sender unit Float Pull up vertically Sender unit B. Repair Procedure Please watch the video prior to repairing: MX-5 Repair Video Link REPAIR PROCEDURE MX-5 Safety Recall 5321 K This repair method explains the removal of the fuel pump unit safely and most efficient way. 1. Remove the fuel pump unit from fuel tank refer to Workshop manual. 2. Pull up the fuel pump unit carefully until sender unit is appeared Image for the part ‘Sender unit’ with float. Be careful the float may damage and bend easily. ※ ※ Connector Clamp REPAIR PROCEDURE MX-5 Safety Recall 5321 K 3. Remove the sender unit – refer to VIDEO on MGSS. 1, Remove the connector and harness from clamp. 2, Release the ‘Lock’ then pull up the sender unit vertically. Image for the harness with clamp. Image for the ‘Lock’ position. Page 3 of 8 ※ Float REPAIR PROCEDURE MX-5 Safety Recall 5321 K 3, Hold the sender unit with harness up and go down the fuel pump unit vertically. Do not touch the sensor. Do not touch terminals. 4, Be sure that the float part of the sender unit does not contact the fuel tank. 4. Remove the fuel remaining in the unit’s reservoir cup with a dropper. Reservoir cup 5. Remove the fuel pump unit refer to VIDEO on MGSS. E119486 Page 4 of 8 ※ Frame 1, Lift the unit to the limit of the frame. REPAIR PROCEDURE MX-5 Safety Recall 5321 K 2, Apply the upper part of the unit to the frame and compress. Image of compression. 3, Slide the fuel pump unit as shown by the arrow to remove it from the fuel tank. 6. Proceed the removal of the fuel pump – refer to Workshop manual. 7. Install the fuel pump unit with the sender unit removed. Page 5 of 8 Float 1, Compress the unit. REPAIR PROCEDURE MX-5 Safety Recall 5321 K 2, While compressed, push under the frame and rotate the fuel pump unit in the direction of the arrow to install the unit into the fuel tank. 8. Install the sender unit. 1, Reinstall the sender unit inside. Make sure that the floating part does not contact to the fuel tank. Page 6 of 8 ※ ・ ・ ※ DO NOT TOUCH. Groove Lock 2, Hold the sender unit in your hand and slowly lower the fuel pump unit. 3, Push down the sender unit vertically and check the following below. Make sure its inserted in the groove. There is the clicking sound from the ‘Lock’ REPAIR PROCEDURE MX-5 Safety Recall 5321 K Do not touch the sensor. E119486 Image of the groove and lock Page 7 of 8 ※ 1. 2. Connector Clamp 4, Install the connector and harness from clamp. 9. Install in the reverse of order of removal. C. CAMPAIGN LABEL INSTALLATION REPAIR PROCEDURE MX-5 Safety Recall 5321 K Image for the harness with clamp. Fill out a yellow “Campaign Label” (9999-95-0SSA-06) with Campaign No: “5321 K”, your dealer code, today’s date. CUE:. ___ _ II m, Affix it to the hood as shown: END OF REPAIR PROCEDURE Page 8 of 8

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206202 303267 The asterisk symbol “*” can be any letter or number. Repair Procedure REPAIR PROCEDURE MX-5 Safety Recall 5321 K Safety Recall 5321 K- Multi-Model Fuel Pump May Fail – MX-5 ONLY Supplement A. VEHICLE INSPECTION PROCEDURE 1. Verify that the vehicle is within the following ranges: Model Subject VIN range Subject production date range 2018-2019MY JM1 ND**** JO 205791 – From April 5, 2018 through MX-5 (ND) JM1 ND**** KO 300011 – October 29, 2018 – If the vehicle is one of the above listed, proceed to Step 2. – If the vehicle is not within the above ranges, return vehicle to the customer or inventory. 2. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for Campaign Labels Recall 5321 K attached to the vehicle’s hood. Refer to eMDCS System – Warranty Vehicle Inquiry Results table below. NOTE: Be sure to verify Recall number as the vehicle may have multiple Recall labels. C MP IGN LABEL II eMDCS System – Warranty Vehicle Inquiry Results: If eMDCS displays: Campaign Label is: Action to perform: If no repair date is displayed on the Present Contact the Mazda Warranty Department at line with RECALL 5321 K, it has not (877) 727-6626, Option 3. been completed on this vehicle Not present –Proceed to “REPAIR PROCEDURE”. If repair date is displayed on the line Present Return vehicle to inventory or customer. with RECALL 5321 K, it has been Complete a label and apply to vehicle’s completed on this vehicle Not present hood. RECALL 5321 K is not displayed Does not apply Recall does not apply to this vehicle. Return vehicle to customer. Page 1 of 8 Sender unit Float Pull up vertically Sender unit B. Repair Procedure Please watch the video prior to repairing: MX-5 Repair Video Link REPAIR PROCEDURE MX-5 Safety Recall 5321 K This repair method explains the removal of the fuel pump unit safely and most efficient way. 1. Remove the fuel pump unit from fuel tank refer to Workshop manual. Click here for the procedure 2. Pull up the fuel pump unit carefully until sender unit is appeared Image for the part ‘Sender unit’ with float. Be careful the float may damage and bend easily. ※ Connector Clamp REPAIR PROCEDURE MX-5 Safety Recall 5321 K IMPORTANT NOTE: Check for broken, cut, frayed or chafed wire on FDM units as in the photo (1) below. If found to be damaged, the harness must be replaced . Part ordering: Do not contact the Dealer Assistance Group. Depending on the model, there are different harnesses. Please contact Mazda Technical Hotline and a countermeasure part will be shipped to your dealership free of charge. While waiting for the countermeasure part to arrive please continue the repair and install the new harness when received . 3. Remove the sender unit – refer to VIDEO on MGSS. 1, Remove the connector and harness from clamp. Image for the harness with clamp. Page 3 of 8 ※ ※ Float REPAIR PROCEDURE MX-5 Safety Recall 5321 K 2, Release the ‘Lock’ then pull up the sender unit vertically. 3, Hold the sender unit with harness up and go down the fuel pump unit vertically. Image for the ‘Lock’ position. Do not touch the sensor. Do not touch terminals. 4, Be sure that the float part of the sender unit does not contact the fuel tank. 4. Remove the fuel remaining in the unit’s reservoir cup with a dropper. E119486 Page 4 of 8 ※ Frame Reservoir cup 1, Lift the unit to the limit of the frame. 2, Apply the upper part of the unit to the frame and compress. ……. REPAIR PROCEDURE MX-5 Safety Recall 5321 K Image of compression. Page 5 of 8 REPAIR PROCEDURE MX-5 Safety Recall 5321 K 3, Slide the fuel pump unit as shown by the arrow to remove it from the fuel tank. 6. Proceed the removal of the fuel pump – refer to Recall 5321 K Repair procedure All Models 7. Install the fuel pump unit with the sender unit removed. 1, Compress the unit. 2, While compressed, push under the frame and rotate the fuel pump unit in the direction of the arrow to install the unit into the fuel tank. Page 6 of 8 ※ ※ Float DO NOT TOUCH. Connector Clamp 8. Install the sender unit. REPAIR PROCEDURE MX-5 Safety Recall 5321 K 1, Reinstall the sender unit inside. Make sure that the floating part does not contact to the fuel tank. 2, Hold the sender unit in your hand and slowly lower the fuel pump unit. 4, Install the connector and harness from clamp. Do not touch the sensor. Image for the harness with clamp. I ~ 9. Install in the reverse of order of removal. Move to Campaign Label installation on the next page. Page 7 of 8 1. 2. C. CAMPAIGN LABEL INSTALLATION REPAIR PROCEDURE MX-5 Safety Recall 5321 K Fill out a yellow “Campaign Label” (9999-95-0SSA-06) with Campaign No: “5321 K”, your dealer code, today’s date. EL COE:.· — // ·mi Affix it to the hood as shown: END OF REPAIR PROCEDURE Page 8 of 8

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476254 514334 403654 428073 300008 The asterisk symbol “*” can be any letter or number. REPAIR PROCEDURE Safety Recall 5321 K Repair Procedure Safety Recall 5321 K- Multi-Model Fuel Pump May Fail -All Models except MX-5 A. VEHICLE INSPECTION PROCEDURE 1. Verify that the vehicle is within the following ranges: Model Subject VIN range Subject production date range 2018-2019MY JM3KF**** j* 387268 – From April 3, 2018 through CX-5 (KF) JM3KF**** K* 500024 – October 27, 2018 2019MY JM 1 DK**** K* From April 10, 2018 through – CX-3 (DK) November 6, 2018 2018-2019MY JM3TC**** JO 229736 – 237357 From April 16, 2018 through CX-9 (TC) JM3TC**** KO – 308082 October 17, 2018 2018-2019MY JM1GL**** Jl 313085-329168 From April 5, 2018 through Mazda6 (GL) JM1GL****K1314118-329175 October 24, 2018 – If the vehicle is one of the above listed, proceed to Step 2. – If the vehicle is not within the above ranges, return vehicle to the customer or inventory. 2. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for Campaign Labels Recall 5321 K attached to the vehicle’s hood. Refer to eMDCS System – Warranty Vehicle Inquiry Results table below. NOTE: Be sure to verify Recall number as the vehicle may have multiple Recall labels. C MP IGN LABEL C.Al”1P K,N NO: ____ _ DEALER COOE: ___ _ II Page 1 of 21 ・ ・ Type A Type B Suction pipe eMDCS System – Warranty Vehicle Inquiry Results: If eMDCS displays: Campaign Label is: If no repair date is displayed on the Present line with RECALL 5321 K, it has not been completed on this vehicle Not present If repair date is displayed on the line Present with RECALL 5321 K, it has been completed on this vehicle Not present RECALL 5321 K is not displayed Does not apply REPAIR PROCEDURE Safety Recall 5321 K Action to perform: Contact the Mazda Warranty Department at (800) 727-6626, Option 3. –Proceed to “REPAIR PROCEDURE”. Return vehicle to inventory or customer. Complete a label and apply to vehicle’s hood. Recall does not apply to this vehicle. Return vehicle to customer. B. REPAIR PROCEDURE – Fuel pump disassembly /assembly procedure This repair procedure has combined both Type A and Type B fuel pumps which has the same removal / installation procedure. It is also the same in the supplemental VIDEO’s below which must be reviewed prior to repair. Please watch both videos prior to repairing: Type A Repair video link Type B Repa ir video link However, there are two structural differences, which is explained below. ‘Type B’ has applied suction pipe. D ~ (4) ·–(5) E119485 T E119495 Page 2 of 21 1. Type A Type B Valve Type B has the valve referred to in the tube routing diagram. E116117E Fuel pump disassembly procedure REPAIR PROCEDURE Safety Recall 5321 K Discharge the fuel inside the fuel pump. If all the fuel does not come out with a single discharge, repeat discharging two or three times. CAUTION: Fuel that remains in the filter or pump may spill, always discharge the fuel over a tray or other container. E115955 Page 3 of 21 2. 3. Type A Type B REPAIR PROCEDURE Safety Recall 5321 K Mark the (1) rod guide, (2) rod, (3) E-ring, (4) fuel gauge sender and (5) reservoir cup with a marker before disassembly to avoid re-assembling incorrect. E119485 Check the routing condition of the wire harness and tube. The routing is the same during reassembly. E119495 Page 4 of 21 • • • 4. Type A Type B — E1 15889 NOTE: Check carefully because the routing may differ by type. Thick bellows tube routing ( either over or under the bracket) Thin bellows tube routing (bend position) Wire harness routing ( clamp position) Thin Bellows E1161 17E REPAIR PROCEDURE Safety Recall 5321 K E116118E Remove the wire harness from the clamp. Spread the clamp and remove the wire while ensuring that the wire harness is not damaged. CAUTION: Be aware that if the clamp is pulled out on an angle without opening the clamp, the coating may rip, the wire harness may be disconnected, or the fuel pump or fuel gauge sender may not run. Also, be aware that the clamp may be damaged if the clamp is spread too wide. Page 5 of 21 5. ・ ・ ・ Clamp Clamp I ~ Clamp ~ ir Horizontal Clamp E11611 2E Remove the connector of the wire harness (with the flange). CAUTION: Pull out the connector with the lock pushed. Do not grasp the wire harness and pull out. REPAIR PROCEDURE Safety Recall 5321 K E1161 13E Be aware that if the wire harness is grasped and pulled out, the wire harness may be disconnected, or the fuel pump or fuel gauge sender may not run. NOTE: Use a flathead screwdriver wrapped in protective tape for removal. While pushing the lock with a screwdriver, pull out the connector straight down. Page 6 of 21 6. Remove the fuel gauge sender. CAUTION: E115891 REPAIR PROCEDURE Safety Recall 5321 K While working, do not bend the arm of the fuel gauge sender, and do not touch resistance substrates or contacts to prevent problems. NOTE: Use a flathead screwdriver wrapped in protective tape to release the lock, push up from below, and then remove. E115892 1 E116107E E119486E ① ② ③ REPAIR PROCEDURE Safety Recall 5321 K Remove the jet pump from the reservoir cup. (Only 4WD that has fuel pump# PYY2 has transfer jet pump) NOTE: Use a flathead screwdriver wrapped in protective tape for removal. CAUTION: Be aware that the clamp may be damaged if the clamp is spread too wide. c.,.., — Flathead screwdriver mp E120598E Remove the jet pump for pumping. Remove the transfer jet pump. Remove the bellows tube from the reservoir cup. Caution: Take care not to damage the reservoir cup. Page 8 of 21 7. 8. 9. REPAIR PROCEDURE Safety Recall 5321 K Remove the E-ring. Use combination pliers or similar tool for removal. NOTE: The E-ring cannot be reused. Remove the bracket. Use a flathead screwdriver wrapped in protective tape for removal of the three locations. CAUTION: Be aware that the clamp may be damaged if the clamp is spread too wide. ~ —> ~ —- E116108E E115894 Pull out the high-pressure pump from the reservoir cup. Page 9 of 21 10. E115895 Remove the spring from the rod with the spring on it. E116030 REPAIR PROCEDURE Safety Recall 5321 K Page 10 of 21 11. ・ ・ ・ 12. • • ➢ Two-valve type One-valve type REPAIR PROCEDURE Safety Recall 5321 K Remove the suction filter. Use a flathead screwdriver wrapped in protective tape for removal of the five locations. CAUTION: Make sure for soiling and damage of the suction filter. Cover so that foreign debris does not get inside the suction filter. Be aware that the clamp may be damaged if the clamp is spread too wide. CD ® ~ ,,, ,, I I , ,,,,.- — ; ~ i -~ \ , ‘ ….. — – – – – ; ,,.” , E1 16115 o not remove this part -…. ‘ ‘ \ I = I ,’ ~ ~ I I Q I I / \ I \ ,, , ‘ …. __________ .,, ,, E115897 Push out the fuel pump using a flathead screwdriver wrapped in protective tape. CAUTION: When the suction filter is reinstalled again, watch for soiling or damage of the filter. Make sure that the connector is not damaged. Take precautions when removing the pump as leftover fuel may spill. E1161 16E Page 11 of 21 13. ➢ 14. E115898 REPAIR PROCEDURE Safety Recall 5321 K If the O-ring remains on the high-pressure pump, use a long hook-like rod to remove it while ensuring that the O-ring seal is not damaged. CAUTION: Be aware that if the O-ring is not removed, he inability to eject fuel due to the double installation of O-rings will cause poor drivability, acceleration problems, engine stalling, and hard start issues. O-rings cannot be reused. E115899 Remove the wire harness and spacer from the fuel pump. CAUTION: Fuel pump and spacer cannot be reused. Mark parts with permanent marker to distinguish reusable and non-reusable parts. Page 12 of 21 E119487 Fuel pump assembly procedure REPAIR PROCEDURE Safety Recall 5321 K CAUTION: Make sure that there is no dirt/ foreign objects or scratches on the connection parts such as 0-ring, spacer, and suction filter etc. before assembling. 1. Install the suction filter in the fuel pump. CAUTION: During assembly, be careful that the suction filter and fuel pump are not damaged. E115902 E116110E 2. Install the new spacer, new 0-ring, and wire harness to the new fuel pump. Page 13 of 21 · · REPAIR PROCEDURE Safety Recall 5321 K CAUTION: Be aware that if the O-ring is installed incorrectly or poorly, the inabilit to e·ect fuel will cause poor drivability, acceleration problems, engine stalling, and hard start issues. OK NG E119489 Be careful as to the pushing location so that the suction filter is not broken. Use the palm of your hand to push in the entire surface of the suction filter straight forward . Be careful that the flange does not contact anything as damage will lead to a fuel leak. Suction filter “‘- ,,—–, “‘-,, ‘ ‘ ‘ ‘ Page 14 of 21 NOTE: Only 4WD that has fuel pump # PYY2 has transfer jet pump Install the 0-ring with the thin wire diameter on the transfer jet pump. CD E116412 REPAIR PROCEDURE Safety Recall 5321 K Page 15 of 21 ① ② ③ ④ ⑤ ⑥ :::— E116413 Joint part Guide pafit ~ Joint part E116415E REPAIR PROCEDURE Safety Recall 5321 K Install the strainer in the reservoir Set the fuel tube so that the routing is the as was noted before disassembly. While placing the strainer in the reservoir, insert and provisionally install the transfer jet Insert the spring in the sliding shaft. Insert the sliding shaft in the sliding opening the reservoir. Install the bellows tube of the jet pump on guide part of the reservoir. Install the transfer jet pump. Align the joint part with the fitting position of reservoir, push on the upper surface of the jet pump, and push in until the joint part is below the guide part. Check the joint part is in the correct Page 16 of 21 ⑦ ⑧ E116414 REPAIR PROCEDURE Safety Recall 5321 K Install the jet pump on the reservoir. Make sure that the lock has been checked and secure. Push the strainer, and then make sure that the three joints have been installed correctly. CAUTION: Be careful when arranging the ground wire so does not come out of the sliding shaft. 4. Install the new E-ring. Use needle-nose pliers or similar tool for installation. Make sure the E-ring can rotate by a finger after installation Page 17 of 21 E115906 5. Install the fuel gauge sender in the reservoir cup. REPAIR PROCEDURE Safety Recall 5321 K CAUTION: Push the resin part in and down, while making sure not bend the arm of the fuel gauge sender, and do not touch resistance substrates or contacts to prevent fuel problems. CD ~ —— —- Make sure that the lock has been checked and secured . E115907 Page 18 of 21 E119493E E116111E REPAIR PROCEDURE Safety Recall 5321 K ,~ (1) –(2) E119494 6. Install the connector of the wire harness. Make sure that the lock has been checked and is secure. E115908 Page 19 of 21 ® — ——- E115909 Clamp Clamp ~ if E116112E Procedure continued on next page REPAIR PROCEDURE Safety Recall 5321 K E116113E Page 20 of 21 1. 2. C. CAMPAIGN LABEL INSTALLATION REPAIR PROCEDURE Safety Recall 5321 K Fill out a yellow “Campaign Label” (9999-95-0SSA-06) with Campaign No: “5321 K”, your dealer code, today’s date. EL COE:.· — // ·mi Affix it to the hood as shown: -,.JtNI END OF REPAIR PROCEDURE Page 21 of 21

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476254 514334 403654 428073 300008 206202 303267 The asterisk symbol “*” can be any letter or number. REPAIR PROCEDURE Safety Recall 5321 K Repair Procedure Safety Recall 5321 K- Multi-Model Fuel Pump May Fail -All Models except MX-5 A. VEHICLE INSPECTION PROCEDURE 1. Verify that the vehicle is within the following ranges: NOTE: Mazda2 and Mazda3 vehicles in 5321 K were only sold in the US Territories but must be repaired at any Mazda dealer in North America (USA, Canada, Mexico and US Territories). There are also vehicles in Mexico with this same campaign that can be repaired. Model Subject VIN range Subject production date range 2018-2019MY JM3KF**** j* 387268 – From April 3, 2018 through CX-5 (KF) JM3KF**** K* 500024 – October 27, 2018 2019MY JM 1 DK**** K* From April 10, 2018 through – CX-3 (DK) November 6, 2018 2018-2019MY JM3TC**** JO 229736 – 237357 From April 16, 2018 through CX-9 (TC) JM3TC**** KO – 308082 October 17, 2018 2018-2019MY JM1GL**** Jl 313085-329168 From April 5, 2018 through Mazda6 (GL) JM1GL****K1314118-329175 October 24, 2018 2018-2019MY )Ml ND**** JO 205791 – From April 5, 2018 through MX-5 (ND) )Ml ND**** KO 300011 – October 29, 2018 Vehicles sold only in the US Territories. No vehicles below were sold in the Continental USA. 2019-2020MY 3MDDj**** KM 309487 – 316139 From November 1, 2018 through Mazda2 (DJ) 3MDDj**** LM 400466 – 401990 January 13, 2020 2018MY JM 1 BN**** J 1 190558 – 199538 From April 12, 2018 through Mazda3 (BN) October 31, 2018 – If the vehicle is one of the above listed, proceed to Step 2. – If the vehicle is not within the above ranges, return vehicle to the customer or inventory. 2. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for Campaign Labels Recall 5321 K attached to the vehicle’s hood. Refer to eMDCS System – Warranty Vehicle Inquiry Results table below. NOTE: Be sure to veri Recall number as the vehicle ma have multi le Recall labels. EL CA “1P JGN NO:. __ _ DEALER COOE:. ___ _ II Page 1 of 20 ・ ・ Type A Type B Suction pipe eMDCS System – Warranty Vehicle Inquiry Results: If eMDCS displays: Campaign Label is: If no repair date is displayed on the Present line with RECALL 5321 K, it has not been completed on this vehicle Not present If repair date is displayed on the line Present with RECALL 5321 K, it has been completed on this vehicle Not present RECALL 5321 K is not displayed Does not apply REPAIR PROCEDURE Safety Recall 5321 K Action to perform: Contact the Mazda Warranty Department at (800) 727-6626, Option 3. –Proceed to “REPAIR PROCEDURE”. Return vehicle to inventory or customer. Complete a label and apply to vehicle’s hood. Recall does not apply to this vehicle. Return vehicle to customer. B. REPAIR PROCEDURE – Fuel pump disassembly /assembly procedure This repair procedure has combined both Type A and Type B fuel pumps which has the same removal / installation procedure. It is also the same in the supplemental VIDEO’s below which must be reviewed prior to repair. Please watch both videos prior to repairing: Type A Repair video link Type B Repa ir video link However, there are two structural differences, which is explained below. ‘Type B’ has applied suction pipe. D ~ (4) ·–(5) E119485 T E119495 Page 2 of 20 1. Type A Type B Valve Type B has the valve referred to in the tube routing diagram. E116117E Fuel pump disassembly procedure REPAIR PROCEDURE Safety Recall 5321 K Discharge the fuel inside the fuel pump. If all the fuel does not come out with a single discharge, repeat discharging two or three times. CAUTION: Fuel that remains in the filter or pump may spill, always discharge the fuel over a tray or other container. ——– E115955 Page 3 of 20 2. 3. Type A Type B REPAIR PROCEDURE Safety Recall 5321 K Mark the (1) rod guide, (2) rod, (3) E-ring, (4) fuel gauge sender and (5) reservoir cup with a marker before disassembly to avoid re-assembling incorrect. D ~ (4) ·–(5) E119485 D Check the routing condition of the wire harness and tube. The routing is the same during reassembly. — E115889 NOTE: Check carefully because the routing may differ by type. E119495 Page 4 of 20 • • • 4. Type A Type B Thick bellows tube routing ( either over or under the bracket) Thin bellows tube routing (bend position) Wire harness routing ( clamp position) E1161 17E REPAIR PROCEDURE Safety Recall 5321 K E116118E Remove the wire harness from the clamp. Spread the clamp and remove the wire while ensuring that the wire harness is not damaged. CAUTION: Be aware that if the clamp is pulled out on an angle without opening the clamp, the coating may rip, the wire harness may be disconnected, or the fuel pump or fuel gauge sender may not run. Also, be aware that the clamp may be damaged if the clamp is spread too wide. (j) Clamp Clamp I ~ Clamp ~ ir Horizontal Clamp E1161 13E Page 5 of 20 5. ・ ・ ・ REPAIR PROCEDURE Safety Recall 5321 K IMPORTANT NOTE: Check for broken, cut, frayed or chafed wire on FDM units as in the photo (1) below. If found to be damaged, the harness must be replaced . Part ordering: Do not contact the Dealer Assistance Group. Depending on the model, there are different harnesses. Please contact Mazda Technical Hotline and a countermeasure part will be shipped to your dealership free of charge. While waiting for the countermeasure part to arrive please continue the repair and install the new harness on page 19 at repair step 7. Remove the connector of the wire harness (with the flange). CAUTION: Pull out the connector with the lock pushed. Do not grasp the wire harness and pull out. Be aware that if the wire harness is grasped and pulled out, the wire harness may be disconnected, or the fuel pump or fuel gauge sender may not run . NOTE: Use a flathead screwdriver wrapped in protective tape for removal. While pushing the lock with a screwdriver, pull out the connector straight down. Page 6 of 20 6. Remove the fuel gauge sender. CAUTION: E115891 REPAIR PROCEDURE Safety Recall 5321 K While working, do not bend the arm of the fuel gauge sender, and do not touch resistance substrates or contacts to prevent problems. NOTE: Use a flathead screwdriver wrapped in protective tape to release the lock, push up from below, and then remove. E115892 3 E116107E E119486E ① ② ③ REPAIR PROCEDURE Safety Recall 5321 K Remove the jet pump from the reservoir cup. (Only 4WD that has fuel pump# PYY2 has transfer jet pump) NOTE: Use a flathead screwdriver wrapped in protective tape for removal. CAUTION: Be aware that the clamp may be damaged if the clamp is spread too wide. Flathead screwdriver rans er Jet rnump ._ __ E120598E Remove the jet pump for pumping. Remove the transfer jet pump. Remove the bellows tube from the reservoir cup. Caution: Take care not to damage the reservoir cup. Page 8 of 20 7. 8. Remove the E-ring. Use combination pliers or similar tool for removal. NOTE: REPAIR PROCEDURE Safety Recall 5321 K The E-ring cannot be reused. Remove the bracket. Use a flathead screwdriver wrapped in protective tape for removal of the three locations. CAUTION: Be aware that the clamp may be damaged if the clamp is spread too wide. E116108E Page 9 of 20 9. 10. Pull out the high-pressure pump from the reservoir cup. E115895 Remove the spring from the rod with the spring on it. E116030 REPAIR PROCEDURE Safety Recall 5321 K Page 10 of 20 11. ・ ・ ・ 12. • • ➢ Two-valve type One-valve type REPAIR PROCEDURE Safety Recall 5321 K Remove the suction filter. Use a flathead screwdriver wrapped in protective tape for removal of the five locations. CAUTION: Make sure for soiling and damage of the suction filter. Cover so that foreign debris does not get inside the suction filter. Be aware that the clamp may be damaged if the clamp is spread too wide. CD ® ~ ,,, ,, I I , ,,,,.- — ; ~ i -~ \ , ‘ ….. — – – – – ; ,,.” , E116115 o not remove this part -…. ‘ ‘ \ I = I ,’ ~ ~ I I Q I I / \ I \ ,, , ‘ …. __________ .,, ,, E115897 Push out the fuel pump using a flathead screwdriver wrapped in protective tape. CAUTION: When the suction filter is reinstalled again, watch for soiling or damage of the filter. Make sure that the connector is not damaged. Take precautions when removing the pump as leftover fuel may spill. E115898 E1161 16E Page 11 of 20 13. ➢ 14. REPAIR PROCEDURE Safety Recall 5321 K If the 0-ring remains on the high-pressure pump, use a long hook-like rod to remove it while ensuring that the 0-ring seal is not damaged. CAUTION: Be aware that if the 0-ring is not removed, he inability to eject fuel due to the double installation of 0-rings will cause poor drivability, acceleration problems, engine stalling, and hard start issues. 0-rings cannot be reused . E115899 Remove the wire harness and spacer from the fuel pump. CAUTION: Fuel pump and spacer cannot be reused. Mark parts with permanent marker to distinguish reusable and non-reusable parts. E119487 Fuel pump assembly procedure CAUTION: Make sure that there is no dirt/ foreign objects or scratches on the connection parts such as 0-ring, spacer, and suction filter etc. before assembling. 1. Install the suction filter in the fuel pump. CAUTION: During assembly, be careful that the suction filter and fuel pump are not damaged. Page 12 of 20 E115902 2. Install the new spacer, new O-ring, and wire harness to the new fuel pump. REPAIR PROCEDURE Safety Recall 5321 K E1161 10E CAUTION: Be aware that if the O-ring is installed incorrectly or poorly, the inability to eject fuel will cause poor drivability, acceleration problems, engine stalling, and hard start issues. OK NG E119489 Page 13 of 20 · · REPAIR PROCEDURE Safety Recall 5321 K Be careful as to the pushing location so that the suction filter is not broken. Use the palm of your hand to push in the entire surface of the suction filter straight forward. Be careful that the flange does not contact anything as damage will lead to a fuel leak. Suction filter ~ ,——- ,, ‘ ‘ ” ” 3. Install the fuel um in the hi h- ressure pump. r-;=============;;::::======~~ CD ..-;;:_ E119492 Page 14 of 20 ① ② ③ ④ ⑤ ⑥ REPAIR PROCEDURE Safety Recall 5321 K NOTE: Only 4WD that has fuel pump # PYY2 has transfer jet pump Install the 0-ring with the thin wire diameter on the transfer jet pump. G) E116412 Install the strainer in the reservoir Set the fuel tube so that the routing is the me as was noted before disassembly. While placing the strainer in the reservoir, insert and provisionally install the transfer jet. Insert the spring in the sliding shaft. Insert the sliding shaft in the sliding opening Of the reservoir. Install the bellows tube of the jet pump on The guide part of the reservoir. Install the transfer jet pump. Align the joint part with the fitting position of reservoir, push on the upper surface of the jet pump, and push in until the joint part is below the guide part. Page 15 of 20 ⑦ ⑧ Joint part Guide par’it ~ Joint part E116415E E116414 REPAIR PROCEDURE Safety Recall 5321 K Check the joint part is in the correct Install the jet pump on the reservoir. Make sure that the lock has been checked and secure. Push the strainer, and then make sure that the three joints have been installed correctly. CAUTION: Be careful when arranging the ground wire so does not come out of the sliding shaft. Page 16 of 20 4. Install the new E-ring. Use needle-nose pliers or similar tool for installation. Make sure the E-ring can rotate by a finger after installation E115906 5. Install the fuel gauge sender in the reservoir cup. REPAIR PROCEDURE Safety Recall 5321 K CAUTION: Push the resin part in and down, while making sure not bend the arm of the fuel gauge sender, and do not touch resistance substrates or contacts to prevent fuel problems. —- —— —— —- E115907 Page 17 of 20 Make sure that the lock has been checked and secured . E119493E E116111E REPAIR PROCEDURE Safety Recall 5321 K E119494 6. Install the connector of the wire harness. Make sure that the lock has been checked and is secure. E115908 Page 18 of 20 1. REPAIR PROCEDURE Safety Recall 5321 K 7. Install the wire harness in the clamp section. If the harness was damaged as shown in step 4, install the new harness at this time. E115909 Clamp Clamp ~ if E116112E E116113E C. CAMPAIGN LABEL INSTALLATION Fill out a yellow “Campaign Label” (9999-95-0SSA-06) with Campaign No: “5321 K”, your dealer code, today’s date. COE:.· —- // ·mi Page 19 of 20 2. Affix it to the hood as shown: _.,.. END OF REPAIR PROCEDURE REPAIR PROCEDURE Safety Recall 5321 K Page 20 of 20

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206202 303267 The asterisk symbol “*” can be any letter or number. Repair Procedure – Updated August 12, 2022 REPAIR PROCEDURE MX-5 Safety Recall 5321 K Safety Recall 5321 K- Multi-Model Fuel Pump May Fail – MX-5 ONLY Supplement A. VEHICLE INSPECTION PROCEDURE 1. Verify that the vehicle is within the following ranges: Model Subject VIN range Subject production date range 2018-2019MY JM1 ND**** JO 205791 – From April 5, 2018 through MX-5 (ND) JM1 ND**** KO 300011 – October 29, 2018 – If the vehicle is one of the above listed, proceed to Step 2. – If the vehicle is not within the above ranges, return vehicle to the customer or inventory. 2. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for Campaign Labels Recall 5321 K attached to the vehicle’s hood. Refer to eMDCS System – Warranty Vehicle Inquiry Results table below. NOTE: Be sure to verify Recall number as the vehicle may have multiple Recall labels. C MP IGN LABEL II eMDCS System – Warranty Vehicle Inquiry Results: If eMDCS displays: Campaign Label is: Action to perform: If no repair date is displayed on the Present Contact the Mazda Warranty Department at line with RECALL 5321 K, it has not (877) 727-6626, Option 3. been completed on this vehicle Not present –Proceed to “REPAIR PROCEDURE”. If repair date is displayed on the line Present Return vehicle to inventory or customer. with RECALL 5321 K, it has been Complete a label and apply to vehicle’s completed on this vehicle Not present hood. RECALL 5321 K is not displayed Does not apply Recall does not apply to this vehicle. Return vehicle to customer. Page 1 of 8 Sender unit Float Pull up vertically Sender unit B. Repair Procedure Please watch the video prior to repairing: MX-5 Repair Video Link REPAIR PROCEDURE MX-5 Safety Recall 5321 K This repair method explains the removal of the fuel pump unit safely and most efficient way. 1. Remove the fuel pump unit from fuel tank refer to Workshop manual. Click here for the procedure 2. Pull up the fuel pump unit carefully until sender unit is appeared Image for the part ‘Sender unit’ with float. Be careful the float may damage and bend easily. 25CM) ※ Connector Clamp REPAIR PROCEDURE MX-5 Safety Recall 5321 K IMPORTANT NOTE: Check for broken, cut, frayed or chafed wire on FDM units as in the photo (1) below. If found to be damaged, the harness must be replaced . Be very careful with the harness as it can easily be damaged. Part ordering: Order the harness from the Restricted Parts Ordering (RPO) Screen through the Dealer Assistance Group (DAG). You must have an open RO and the vehicle must be down. The Parts & Warranty information has been updated with the correct part number for the MX-5. Harness Part Number Model 292135-1074 (Length – MX-5 3. Remove the sender unit – refer to VIDEO on MGSS. 1, Remove the connector and harness from clamp. Image for the harness with clamp. Page 3 of 8 ※ ※ Float REPAIR PROCEDURE MX-5 Safety Recall 5321 K 2, Release the ‘Lock’ then pull up the sender unit vertically. 3, Hold the sender unit with harness up and go down the fuel pump unit vertically. Image for the ‘Lock’ position. Do not touch the sensor. Do not touch terminals. 4, Be sure that the float part of the sender unit does not contact the fuel tank. 4. Remove the fuel remaining in the unit’s reservoir cup with a dropper. E119486 Page 4 of 8 ※ Frame Reservoir cup 1, Lift the unit to the limit of the frame. 2, Apply the upper part of the unit to the frame and compress. ……. REPAIR PROCEDURE MX-5 Safety Recall 5321 K Image of compression. Page 5 of 8 REPAIR PROCEDURE MX-5 Safety Recall 5321 K 3, Slide the fuel pump unit as shown by the arrow to remove it from the fuel tank. 6. Proceed the removal of the fuel pump – refer to Recall 5321 K Repair procedure All Models 7. Install the fuel pump unit with the sender unit removed. 1, Compress the unit. 2, While compressed, push under the frame and rotate the fuel pump unit in the direction of the arrow to install the unit into the fuel tank. Page 6 of 8 ※ ※ Float DO NOT TOUCH. Connector Clamp 8. Install the sender unit. REPAIR PROCEDURE MX-5 Safety Recall 5321 K 1, Reinstall the sender unit inside. Make sure that the floating part does not contact to the fuel tank. 2, Hold the sender unit in your hand and slowly lower the fuel pump unit. 4, Install the connector and harness from clamp. Do not touch the sensor. Image for the harness with clamp. I ~ 9. Install in the reverse of order of removal. Move to Campaign Label installation on the next page. Page 7 of 8 1. 2. C. CAMPAIGN LABEL INSTALLATION REPAIR PROCEDURE MX-5 Safety Recall 5321 K Fill out a yellow “Campaign Label” (9999-95-0SSA-06) with Campaign No: “5321 K”, your dealer code, today’s date. EL COE:.· — // ·mi Affix it to the hood as shown: END OF REPAIR PROCEDURE Page 8 of 8

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Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 – – – – – – – ~ 0 U.S. 0.palltmlnt ot fmnsporkrnon IMPORTANT SAFETY RECALL *N*H**T*S A www.nhtsa.gov Fuel Pump May Fail – Safety and Emission Recall 5321 K, NHTSA Campaign Number 21V-875 July 2022 This notice applies to your vehicle: VIN ______ _ Dear Mazda Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Mazda Motor Corporation has decided that a defect which relates to motor vehicle safety exists in certain vehicles listed below. 2018 Mazda6 produced from April 6, 2018 through October 24, 2018 2019 CX-3 produced from April 10, 2018 through November 6, 2018 2018-2019 MX-5 produced from April 5, 2018 through October 29, 2018 2018-2019 CX-5 produced from April 3, 2018 through October 27, 2018 2018-2019 CX-9 produced from April 16, 2018 through October 17, 2018 2019-2020 Mazda2l1J produced from November 1, 2018 through January 13, 2020 2018 Mazda3l1J produced from May 7, 2018 through October 1, 2018 *Note (1 ): U.S. Territories only. In January 2022, you received a notification of this recall 5321 I<, that parts were not available, and that Mazda would send another letter to you when repair parts are available. We are pleased to inform you that parts are now available to complete the repair of your vehicle. If you received this notice, your vehicle is included in this Safety Recall. What is the problem? On the affected vehicles, the impeller in the low-pressure fuel pump may become deformed causing fuel pump failure. Fuel pump failure may result in engine no start and/or stall, increasing the risk of a crash. Drivers may notice this defect by a check engine light, and/or rough engine operation. What will Mazda do? Protect What Is Important To You Your Mazda dealer will replace the low-pressure fuel pump on your vehicle with an improved part. The repair will be performed at no cost to you. Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 – Page 2- How long will it take? It will take approximately one and a half hours to complete the repair, and for MX-5 vehicles, it will take approximately two and a half hours to complete the repair. However, your Mazda dealer may need your vehicle for a longer period of time. Mazda will provide alternate transportation, if needed, when your vehicle is at an authorized Mazda dealership for a recall repair. Please schedule an appointment with an authorized Mazda dealer so they can discuss and accommodate your needs. What should you do? Mazda is concerned about your safety, and we encourage you to contact any authorized Mazda dealer to schedule an appointment to have your Mazda vehicle repaired as soon as possible. You do not need to bring this notice to the dealer, but it may assist in the check-in process. Emission Law Information: To ensure your full protection under the emission warranty made applicable to your vehicle by State or Federal Law, it is recommended you have your vehicle or engine serviced as soon as possible. Failure to do so could be determined as lack of proper maintenance of your vehicle. Also, your vehicle may fail a state or local emission inspection if this recall is not completed. Important notice to owners registering vehicles in California and Massachusetts: California Department of Motor Vehicles and the Commonwealth of Massachusetts, in conjunction with the California Air Resources Board and the Environmental Protection Agency for the State of Massachusetts, have implemented the Registration Renewal/Recall Tie-In Program, which requires the completion of Emission Recalls prior to registration renewal. Mazda dealers will provide a Vehicle Emission Recall – Proof of Correction Certificate upon completion of the recall. Be sure to keep the proof of correction certificate provided by the Mazda Dealer until needed for the registration renewal process. What if you already paid for repair related to this concern? If you have already paid for repairs due to conditions similar to this recall campaign prior to receiving this notice, you may be eligible for reimbursement of reasonable repair expenses based on Mazda’s repair standards. Please visit www.mazdareimbursement.com and enter your Vehicle Identification Number (VIN). Follow the online screen prompts to enter the relevant information to submit your claim. For further questions or if you do not have access to apply online, contact the Mazda Customer Experience Center at 1-800-222-5500, Option #6. Where is the closest Mazda dealer? To locate your nearest Mazda dealer, visit our website www.MazdaRecalllnfo.com, or call our Customer Experience Center at (800) 222-5500, option #6. Moved or no longer own this vehicle? If you have moved or no longer own your Mazda vehicle, please complete and mail the Information Change Card in the postage paid envelope as soon as possible. This enables us to update our records and notify the current owner. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 – Page 3 – Still have questions? If you have any questions regarding this campaign, please contact our Customer Experience Center toll free at (800) 222-5500, option #6. If Mazda or its dealers do not repair the defect free of charge and within a reasonable amount of time, you may notify the Administrator of the National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327- 4236 (TTY: 1-800-424-9153); or go to http: //www.safercar.gov. Important Information As a reminder, you can always go to www.MazdaRecalllnfo.com and enter your VIN to view recalls and service campaigns that apply to your vehicle as well as register to receive future recall alerts. You can also sign up for recall notifications in the MyMazda app on your smartphone. Your safety is our first priority at Mazda. We actively work to improve our products and search for solutions to improve your ownership experience. We apologize for any inconvenience this recall may have caused you. Sincerely, Mazda North American Operations Para informaci6n en espafiol, visite www.MazdaSeguridad.com o llame a nuestro Centro de Experiencia para el Consumidor al (800) 222-5500, opci6n #8 para hablar con un representante en espafiol.

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Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 – – – – – – – ~ 0 U.S. 0.palltmlnt ot fmnsporkrnon IMPORTANT SAFETY RECALL *N*H**T*S A www.nhtsa.gov Fuel Pump May Fail – Safety and Emission Recall 5321 K, NHTSA Campaign Number 21V-875 July 2022 This notice applies to your vehicle: VIN ______ _ Dear Mazda Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Mazda Motor Corporation has decided that a defect which relates to motor vehicle safety exists in certain vehicles listed below. 2018 Mazda6 produced from April 6, 2018 through October 24, 2018 2019 CX-3 produced from April 10, 2018 through November 6, 2018 2018-2019 MX-5 produced from April 5, 2018 through October 29, 2018 2018-2019 CX-5 produced from April 3, 2018 through October 27, 2018 2018-2019 CX-9 produced from April 16, 2018 through October 17, 2018 2019-2020 Mazda2l1J produced from November 1, 2018 through January 13, 2020 2018 Mazda3l1J produced from May 7, 2018 through October 1, 2018 *Note (1 ): U.S. Territories only. In January 2022, you received a notification of this recall 5321 I<, that parts were not available, and that Mazda would send another letter to you when repair parts are available. We are pleased to inform you that parts are now available to complete the repair of your vehicle. If you received this notice, your vehicle is included in this Safety Recall. What is the problem? On the affected vehicles, the impeller in the low-pressure fuel pump may become deformed causing fuel pump failure. Fuel pump failure may result in engine no start and/or stall, increasing the risk of a crash. Drivers may notice this defect by a check engine light, and/or rough engine operation. What will Mazda do? Protect What Is Important To You Your Mazda dealer will replace the low-pressure fuel pump on your vehicle with an improved part. The repair will be performed at no cost to you. Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 – Page 2- How long will it take? It will take approximately one and a half hours to complete the repair, and for MX-5 vehicles, it will take approximately two and a half hours to complete the repair. However, your Mazda dealer may need your vehicle for a longer period of time. Mazda will provide alternate transportation, if needed, when your vehicle is at an authorized Mazda dealership for a recall repair. Please schedule an appointment with an authorized Mazda dealer so they can discuss and accommodate your needs. What should you do? Mazda is concerned about your safety, and we encourage you to contact any authorized Mazda dealer to schedule an appointment to have your Mazda vehicle repaired as soon as possible. You do not need to bring this notice to the dealer, but it may assist in the check-in process. Emission Law Information: To ensure your full protection under the emission warranty made applicable to your vehicle by State or Federal Law, it is recommended you have your vehicle or engine serviced as soon as parts become available. Failure to do so could be determined as lack of proper maintenance of your vehicle. Also, your vehicle may fail a state or local emission inspection if this recall is not completed. Important notice to owners registering vehicles in California and Massachusetts: California Department of Motor Vehicles and the Commonwealth of Massachusetts, in conjunction with the California Air Resources Board and the Environmental Protection Agency for the State of Massachusetts, have implemented the Registration Renewal/Recall Tie-In Program, which requires the completion of Emission Recalls prior to registration renewal. Mazda dealers will provide a Vehicle Emission Recall – Proof of Correction Certificate upon completion of the recall. Be sure to keep the proof of correction certificate provided by the Mazda Dealer until needed for the registration renewal process. What if you already paid for repair related to this concern? If you have already paid for repairs due to conditions similar to this recall campaign prior to receiving this notice, you may be eligible for reimbursement of reasonable repair expenses based on Mazda’s repair standards. For vehicles purchased in the USA, Please visit www.mazdareimbursement.com and enter your Vehicle Identification Number (VIN). Follow the online screen prompts to enter the relevant information to submit your claim. For further questions or if you do not have access to apply online, contact the Mazda Customer Experience Center at 1-800-222-5500, Option #6. For vehicles purchased in U.S. Territories, please fill out the enclosed reimbursement form and mail to the U.S. Territory where your vehicle was originally sold. Where is the closest Mazda dealer? In the USA, to locate your nearest Mazda dealer, visit our website www.MazdaRecalllnfo.com, or call our Customer Experience Center at (800) 222-5500, option #6. If your vehicle is in a US Territory, please contact Customer Service where your vehicle is located. Mazda North American Operations 200 Spectrum Drive, Suite 100 Irvine, CA 92618 – Page 3 – Puerto Rico: www.mazdapr.com, or call (787) 620-7546. Saipan: www.carssaipan.com, or call (670) 322-7133. Guam: www.carsguam.com, or call (671) 648-2277. Moved or no longer own this vehicle? If you have moved or no longer own your Mazda vehicle, please complete and mail the Information Change Card in the postage paid envelope as soon as possible. This enables us to update our records and notify the current owner. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Still have questions? If you have any questions regarding this campaign, In the USA, visit our website www.MazdaRecalllnfo.com, or call our Customer Experience Center at (800) 222-5500, option #6. If your vehicle is in a US Territory, please contact Customer Service where your vehicle is located. Puerto Rico: www.mazdapr.com, or call (787) 620-7546. Saipan: www.carssaipan.com, or call (670) 322-7133. Guam: www.carsguam.com, or call (671) 648-2277. If Mazda or its dealers do not repair the defect free of charge and within a reasonable amount of time, you may notify the Administrator of the National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888- 327- 4236 (TTY: 1-800-424-9153); or go to http: //www.safercar.gov. Important Information As a reminder, you can always go to www.MazdaRecalllnfo.com and enter your VIN to view recalls and service campaigns that apply to your vehicle as well as register to receive future recall alerts. You can also sign up for recall notifications in the MyMazda app on your smartphone. Your safety is our first priority at Mazda. We actively work to improve our products and search for solutions to improve your ownership experience. We apologize for any inconvenience this recall may have caused you. Sincerely, Mazda North American Operations Pueden leer la otra carta adjunta en espafiol. Para mas informaci6n en espafiol, visite www.Mazdapr.com o 1/ame a nuestro Centro de Servicio al Cliente al (787) 620-7546 para hablar con un representante en espafiol.

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MAZDA D A ER MAIL August 12, 2022 Attention: Mazda General, Parts and Service Managers Subject: Safety and Emissions Recall 5321 K- Fuel Delivery Module (FDM) Harness Ordering Update Dear Mazda Dealer Partners, During the repair of this recall, some dealer technicians have found damage to the short cord contained in the Fuel Delivery Module. This required a call to the Mazda Technical Hotline for a replacement short cord harness to be sent to the dealership. Effective Monday August 15, if the dealer technician discovers there is damage to the short cord, Mazda dealers can now order the harness using the part numbers below via the Restricted Parts Ordering (RPO) screen in eMDCS. The Repair Procedure and Parts & Warranty Information have been updated on Mazda Global Service Support (MGSS) to reflect this change. NOTE: When placing the order on the RPO screen you should select CEO to have the part sent via overnight delivery. The harness parts are not orderable for stock at dealers due to the very low failure rates and must be ordered individually. To order, you must provide the VIN of the vehicle currently under repair. Orders will be matched to the RO and VIN claim submission. While waiting for parts to arrive, place the customer in an MCVP vehicle if needed, and any request for a rental car must follow Mazda Warranty guidelines. 5321 K- FDM Harness Part Number Model 2921-35-0021 CX-5 2921-35-0321 CX-3 (2WD), Mazda6, CX-9, Mazda3*, Mazda2* 2921-35-1074 MX-5 2921-35-0181 CX-3 (AWD) * Mexico, Canada or US Territory vehicles only We appreciate everyone’s patience and support in carrying out this recall and all Mazda campaigns. If you have recall questions, please fill out the Dealer Recall Help form on OneMazda ( Click here ). Protect What is Important to You Sincerely, lravb Young Manager Recalls, Technical Services Division Mazda North American Operations ,\’IAZOA NORTH A.’1£RICAN OPEAATIONS

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~ MAZDA DEALER EMAIL October 1 7, 2022 Attention: Mazda General, Parts and Service Managers Subject: Safety and [missions Recall 5321 K ,\1ulti Model ruel Pump May rail Missed Recall Da$hboard Upd.:ite The Mazda Rec.all Team has been closely monitoring the effect Recall 5321 K is having on the Missed Rernll Dashboard. 5321 K S,1fe1y and ~missions Recall has been added bac:.k 10 Lhe D,1shboard ,ind will c:.ounl for Oc1ober Results and all subsequent months. Dealers should sec this recall for all visits starting in Ottobcr. All parts Lo ~upporL the recall are in ~Lock, and rnany dealer, have sufficient sLock Lo support ~everal weeks’ worth of repairs at their cummt rate. The Recall Team will c.ontinue to monitor all Remll 53211< claim.~ to ensure correct claim and repairs <111d tl1at you have Lhe Looi~ lo provide a l1igh lewl of rn~tomer t’xperienue. k a reminder, 5321 K documents (Dealer [mails. Repair Procedures and Parts & Warranty lnfonnation) should be revievved in M,1Ld,1 Global Sel\’ice Support (MGSS) each time a vehicle ,mives ,ll your dealer;hip. We <lppredate everyone’s patience .:md $1lpport in carrying, out this re,.all and all Ma1da c;;imp.ligns. Protect What is Important to You Sincerely, Tr.:ivis Young, M,1nager Recalls. Technical Service.~ Division MilL<la North American Operations ,\’IAZOA NORTH A.’1ERICAN OPERATIONS

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• • • • • MAZDA D A ER MAIL January 4, 2022 Attention: Mazda General, Parts and Service Managers Subject: Preliminary Notification to Owners as Parts Not Available Safety and Emissions Recall 5 321 K – Multi-Model Fuel Pump May Fail Dear Mazda Dealer Partners, As advised last November, Mazda Motor Corporation has decided to conduct a Safety Recall impacting certain 2018-2019 CX-5, CX-9, and MX-5 Vehicles as well as 2018 Mazda6, and 2019 CX-3 in the US. Owner Notification: Vehicles will display in eMDCS as “Preliminary Notification” tomorrow, January 5, 2022. Updated communications will be sent once sufficient part levels become available. Sufficient parts for a full launch are not expected until May or June 2022. REMINDER: For CPO Inventory Vehicles Action Required: Please review a copy of the owner letter describing this recall and the launch timing. The Customer Letter is available for download and printing on MGSS. Have a copy of the customer letter available for the customer to acknowledge and sign. Place the signed customer letter in the deal jacket. Obtain all the customer’s current contact information including email and cell phone numbers, so that they can be reached once the parts are available. MNAO CPO certification requirements state the recall must be performed prior to the CPO sale. During these times of unprecedented supply chain issues and the on-going global pandemic, this is not possible given the repair parts to launch the recall will not be available until May or June of 2022. When an adequate number of parts arrive to the PDCs, MNAO Parts Operations will distribute push shipments to dealers. By following this interim process, the vehicle can still be delivered, and CPO certification will still be granted. For customers who insist on repairs being completed: Place the customer in a MCVP vehicle and fill out Dealer Recall Help with a copy of the RO and advise the recall team will contact the dealer back once parts are available and advise next steps. Note: All third-party rentals must be approved via Warranty pre-auth goodwill in advance. 476254 514334 403654 428073 300008 206202 303267 Subject Vehicles: Affects 121,038 US and US Territory vehicles: Model Subject VIN range Subject production date range 2018-2019MY JM3I<.F**** J* 387268 – From April 3, 2018 through CX-5 (l<.F) JM3I<.F**** K* 500024 – October 27, 2018 2019MY JM 1 DK**** I<.* From April 10, 2018 through – CX-3 (DI<.) November 6, 2018 2018-2019MY JM3TC**** JO 229736 – 237357 From April 16, 2018 through CX-9 (TC) JM3TC**** KO – 308082 October 17, 2018 2018-2019MY JM1GL**** J1 313085-329168 From April 5, 2018 through Mazda6 (GL) JM1GL**** l<.1 314118-329175 October 24, 2018 2018-2019MY JM1 ND**** JO 205791 – From April 5, 2018 through MX-5 (ND) JM 1 ND**** KO 300011 – October 29, 2018 Mexico Market and Territory Vehicles only. No US market vehicles 2019-2020MY 3MDDJ**** l<.M 309487 – 316139 From November 1, 2018 through Mazda2 (DJ) 3MDDJ**** LM 400466 – 401990 January 13, 2020 2018MY JM1 BN**** J1 190558- 199538 From April 12, 2018 through Mazda3 (BN) October 31, 2018 NOTE: 2019-2020 Mazda2 and 2018 Mazda3 vehicles are also impacted but they are in Territory markets of Guam, Saipan and/ or Puerto Rico. If these vehicles are in the US, they can be repaired at any US Mazda dealership. Please see the specific description, model, year and VIN Ranges below. Concern Outline: The impeller in some low-pressure fuel pumps may become deformed under certain conditions, which could cause fuel pump failure. Subject impellers were manufactured with inadequate material which may lead to surface cracking, resulting in impeller deformation. The impeller may deform to the point where it interferes with the fuel pump body, causing fuel pump failure. Fuel pump failure may result in engine no start and/or vehicle stall while driving at low speed and, in rare instances, a vehicle stall could occur while driving at higher speeds, increasing the risk of a crash. Additionally, drivers may notice this defect by a check engine light, and/or rough engine operation. For all subject vehicles: When parts become available, dealers will replace affected fuel pumps with improved parts. Important Safety Notice: The National Traffic and Motor Vehicle Safety Act prohibits the delivery of any subject vehicle without performing the necessary repair for defects or failures. Failure to perform applicable recalls before delivery can result in extensive dealer fines and penalties from the Federal Government. Therefore, you must complete this recall for all affected vehicles in your inventory prior to delivery. 1. Parts and Warranty Information and Repair Procedures will be posted on MGSS once finalized. 2. For Warranty questions, contact the Warranty Hotline at (877) 727-6626, Option 3. 3. Vehicles will display in eMDCS as “Preliminary Notification” on January 5, 2021. 4. For parts questions, contact the Dealer Assistance Group at (877) 727-6626 Option 2. 5. For Recall questions please fill out the Dealer Recall Help Form located on OneMazda > Warranty, Recall and Service Tools. Please make certain the appropriate personnel in your dealership are aware of these resources and are familiar with the details of this recall before responding to customer inquiries. We apologize for any inconvenience this recall may cause you and your customers. Your understanding and support in carrying out all campaigns are greatly appreciated. Protect What is Important to You Sincerely, Travis Young Manager Recalls, Technical Services Division Mazda ‘Jorth American Operations ,\’IAZOA NORTH A.’1£RICAN OPEAATIONS

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476254 514334 403654 428073 300008 206202 303267 MAZDA D A ER MAIL July 12, 2022 Attention: Mazda General, Parts and Service Managers Subject: Launch to Owners as Parts Now Available – Safety and Emissions Recall 5321 KMulti- Model Fuel Pump May Fail Dear Mazda Dealer Partners, As advised last November, Mazda Motor Corporation announced a Safety Recall impacting certain 2018- 2019 CX-5, CX-9, and MX-5 Vehicles, as well as 2018 Mazda6 and 2019 CX-3 in the US. Owner Notification: We are pleased to announce that all unrepaired vehicles will display in eMDCS as “Open” on Monday, July 18, 2022, and Owner Letters will be mailed the same day. We do apologize for the delay in launching this campaign and appreciate your patience since the announcement last fall. This recall will also be included in the Missed Recall Dashboard once the campaign is in open status. Subject Vehicles: Affects 121,038 US and US Territory vehicles: Model Subject VIN range Subject production date range 2018-2019MY JM3I<F**** j* 387268 – From April 3, 2018 through CX-5 (l<F) JM3I<F**** K* 500024 – October 27, 2018 2019MY JM 1 DK**** I<* From April 10, 2018 through – CX-3 (DI<) November 6, 2018 2018-2019MY JM3TC**** JO 229736 – 237357 From April 16, 2018 through CX-9 (TC) JM3TC**** KO – 308082 October 17, 2018 2018MY JM1 GL**** J1 313088- 327496 From April 6, 2018 through Mazda6 (GL) October 30, 2018 2018-2019MY JM1 ND**** JO 205791 – From April 5, 2018 through MX-5 (ND) JM 1 ND**** KO 300011 – October 29, 2018 Mexico Market and Territory Vehicles only. No US market vehicles 2019-2020MY 3MDDj**** l<M 309487 – 316139 From November 1, 2018 through Mazda2 (DJ) 3MDD)**** LM 400466 – 401990 January 13, 2020 2018MY JM1 BN**** J1 190558- 199538 From April 12, 2018 through Mazda3 (BN) October 31, 2018 NOTE: 2019-2020 Mazda2 and 2018 Mazda3 vehicles are also impacted, but they are in Territory markets of Guam, Saipan and/ or Puerto Rico. As a reminder, these vehicles can be repaired at any US Mazda dealership. This recall is also being launched in Canada and Mexico markets and those vehicles can be repaired at any Mazda dealership in the US. Concern Outline and Repair: On the affected vehicles the impeller in the low-pressure fuel pump may become deformed causing fuel pump failure. Fuel pump failure may result in engine no start and/ or stall, increasing the risk of a crash. Drivers may notice this defect by a check engine light, and/or rough engine operation. The repair will be replacement of the low-pressure fuel pump and gasket on all vehicles with improved parts. Parts Ordering – for all Subject Vehicles: Beginning on Wednesday, July 13th Mazda will process push shipments for the recall repair parts. The quantity of parts sent to each dealership will be based on the amount of affected VINs for the SOA. However, due to the small quantity of affected VINs for certain models, most push shipments will only include part numbers PEY3-13-350 (Fuel Pump) and BBM2-42-166A (Gasket). The push shipments will arrive on your next scheduled stock day and will reference RECALL 5321 K. Additional parts can be ordered using the Limited Parts Ordering screen in eMDCS. Description Part Number Quantity Remarks CX-5 (KF), Mazda6 (GL), CX-3 (DK), MXFuel Pump Kit PEY3-13-350 1 5 (ND) 2.0 or 2.5 Non-Turbo engine CX-5 (KF), Mazda6 (GL), CX-9 (TC) Fuel Pump Kit PYYl-13-350 1 All equipped with FWD 2.5 Turbo (No US market CX-5 KF FWD Turbo vehicles) Fuel Pump Kit PYY2-13-350 CX-5 (KF) AWD 2.5 Turbo 1 CX-9 (TC) AWD 2.5 Turbo Gasket BBM2-42-166A 1 CX-5 (KF), Mazda6 (GL), CX-9 (TC), MX-5 (ND), Mazda3 (BN) Gasket DASA-42-1 66 1 CX-3 (DK), Mazda2 (DJ) Important Safety Notice: The National Traffic and Motor Vehicle Safety Act prohibits the delivery of any subject vehicle without performing the necessary repair for defects or failures. Failure to perform applicable recalls before delivery can result in extensive dealer fines and penalties from the Federal Government. Therefore, you must complete this recall for all affected vehicles in your inventory prior to delivery. 1. Parts and Warranty Information and Repair Procedures are posted on MGSS. 2. For Warranty questions, contact the Warranty Hotline at (877) 727-6626, Option 3. 3. Vehicles will display in eMDCS as “Open” on July 14, 2022. 4. For parts questions, contact the Dealer Assistance Group at (877) 727-6626 Option 2. 5. For Recall questions please fill out the Dealer Recall Help Form located on OneMazda > Warranty, Recall and Service Tools. Please make certain the appropriate personnel in your dealership are aware of these resources and are familiar with the details of this recall before responding to customer inquiries. We apologize for any inconvenience this recall may cause you and your customers. Your understanding and support in carrying out all campaigns are greatly appreciated. Protect What is Important to You Sincerely, Travis Young Manager Recalls, Technical Services Division Mazda ‘Jorth American Operations ,\’IAZOA NORTH A.’1£RICAN OPEAATIONS

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476254 514334 403654 428073 300008 206202 303267 MAZDA D A ER MAIL November 16, 2021 Attention: Mazda General, Parts and Service Managers Subject: Notification of Safety and Emissions Recall 5 321 K – Multi-Model Fuel Pump May Fail Dear Mazda Dealer Partners, Mazda Motor Corporation has decided to conduct a Safety Recall impacting certain 2018-2019 CX-5, CX-9 and MX-5 Vehicles as well as 2018 Mazda6, and 2019 CX-3. NOTE: 2019-2020 Mazda2 and 2018 Mazda3 vehicles are also impacted but they are in Territory markets of Guam, Saipan and/or Puerto Rico. If these vehicles are in the US, they can be repaired at any US Mazda dealership. Please see the specific description, model, year and VIN Ranges below. Subject Vehicles: Affects 121,038 US and US Territory vehicles: Model Subject VIN range Subject production date range 2018-2019MY JM3I<F**** j* 387268 – From April 3, 2018 through CX-5 (l<F) JM3I<F**** K* 500024 – October 27, 2018 2019MY JM 1 DK**** I<* From April 10, 2018 through – CX-3 (DI<) November 6, 2018 2018-2019MY JM3TC**** JO 229736 – 237357 From April 16, 2018 through CX-9 (TC) JM3TC**** KO – 308082 October 17, 2018 2018-2019MY JM1GL**** J1 313085-329168 From April 5, 2018 through Mazda6 (GL) JM1GL**** 1(1 314118-329175 October 24, 2018 2018-2019MY JM1 ND**** JO 205791 – From April 5, 2018 through MX-5 (ND) JM 1 ND**** KO 300011 – October 29, 2018 Mexico Market and Territory Vehicles only. No US market vehicles 2019-2020MY 3MDDj**** l<M 309487 – 316139 From November 1, 2018 through Mazda2 (DJ) 3MDDj**** LM 400466 – 401990 January 13, 2020 2018MY JM1 BN**** J1 190558- 199538 From April 12, 2018 through Mazda3 (BN) October 31, 2018 Concern Outline: The impeller in some low-pressure fuel pumps may become deformed under certain conditions, which could cause fuel pump failure. Subject impellers were manufactured with inadequate material which may lead to surface cracking, resulting in impeller deformation. The impeller may deform to the point where it interferes with the fuel pump body, causing fuel pump failure. Fuel pump failure may result in engine no start and/or vehicle stall while driving at low speed and, in rare instances, a vehicle stall could occur while driving at higher speeds, increasing the risk of a crash. Additionally, drivers may notice this defect by a check engine light, and/or rough engine operation. For all subject vehicles: When parts become available, dealers will replace affected fuel pumps with improved parts. Owner Notification: Mazda will notify owners of affected vehicles for this campaign no later than January 9, 2022. Vehicles will display in eMDCS as “Not Launched” tomorrow, November 17, 2021. The parts to support this recall are not available at this time and are not expected to be widely available until Summer 2022. MNAO will have a small allocation of parts for emergency repairs or special customer situations, depending on supply. An updated communication will be sent once parts become widely available. Important Safety Notice: The National Traffic and Motor Vehicle Safety Act prohibits the delivery of any subject vehicle without performing the necessary repair for defects or failures. Failure to perform applicable recalls before delivery can result in extensive dealer fines and penalties from the Federal Government. Therefore, you must complete this recall for all affected vehicles in your inventory prior to delivery. 1. Parts and Warranty Information and Repair Procedures will be posted on MGSS once finalized. 2. For Warranty questions, contact the Warranty Hotline at (877) 727-6626, Option 3. 3. Vehicles will display in eMDCS as “Not Launched” by November 17, 2021. 4. For parts questions, contact the Dealer Assistance Group at (877) 727-6626 Option 2. 5. For Recall questions please fill outthe Dealer Recall Help Form located on OneMazda > Warranty, Recall and Service Tools. Please make certain the appropriate personnel in your dealership are aware of these resources and are familiar with the details of this recall before responding to customer inquiries. We apologize for any inconvenience this recall may cause you and your customers. Your understanding and support in carrying out all campaigns are greatly appreciated. Protect What is Important to You Sincerely, Travis Young Manager Recalls, Technical Services Division Mazda North American Operations MAZDA OR.TH /\,\1ERICAN OPERATION~

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• • • • • • MAZDA D A ER MAIL August 2, 2022 Attention: Mazda General, Parts and Service Managers Subject: Launch to Owners as Parts Now Available – Safety and Emissions Recall 5321 KFuel Tank Screws Update Dear Mazda Dealer Partners, Mazda Warranty operations, Dealer Recall Help and the DAG have received field and dealer requests to use locally sourced fuel tank screws if needed during the Recall 5321 K repair. The Mazda supplied part# 9983-30-408 is currently on backorder. You can continue to use the Limited Parts Ordering screen for the Mazda supplied screw and these back orders will fill as stock arrives. This information does not apply to the CX-3 model as it does not need screws. Until supply of the Mazda supplied screws recovers, we are happy to announce that locally sourced screws are allowed following the specific guidelines below. One source for the screws that is nationally available in the USA is McMaster-Carr SKU 94387 A240 https://www.mcmaster.com/94387 A240 / however, substitutes meeting specifications below are acceptable for use. You must still contact Dealer Recall Help if you need a fuel tank assembly. Fuel Tank Screw specifications Dimensions are 4mm with 0.7mm pitch and 8mm length. This has to match. Material: Steel with Zinc Coating. Hardness factor is 4.8 which is the nominal hardness of a screw. This must be the minimum hardness that is usable. Phillips head and should be – 2.6mm thick with a 7mm head size. Add screws as a sublet with the normal 53211< Warranty claim. Sublet parts purchased must match exactly to the part specification and SKU’s for locally sourced products must match all specifications. Old screws can be discarded. Locally sourced screws can be added as a sublet in the 53211< warranty claim following all Mazda Recall Warranty sublet guidelines. Warranty information for the screws will be available on MGSS by Wednesday August 3, 2022. We apprcdatc cvc,yonc’s patience ilnd support in c.iJrrying out this recall and i1II Mi17da campaigns. If you have questions, please fill out I killer Rccilll Help on OncMc17da. Protect What is Important to You Sincerely, Travis Young Manager Rernlh, Tedmirnl Servi<:e~ Divhion M,iLda North Amerir.an Operal.ions ,\’IAZOA NORTH A.’1ERICAN OPERATIONS

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• • • MAZDA D A ER MAIL September 9, 2022 Attention: Mazda General, Parts, and Service Managers Subject: Recall Claim Submission Reminder- Safety and Emissions Recall 5321 K-Multi-Model Fuel Pump May Fail – Claims Issue Dear Mazda Dealer Partners, This is a reminder notice, as Mazda Warranty Operations has discovered that certain Recall 5321 K claims have been submitted with the incorrect Part Number Main Cause (PNMC) or Related Parts. In these situations, a debit will be issued. It is unacceptable for a dealer warranty administrator to choose the wrong template to process multiple claims quickly. In the case where the incorrect template was used, the dealer will need to appeal each debit issued with a copy of the repair order that verifies the correct parts were installed. If the repair order does not clearly identify that the correct part(s) were installed, the Recall will have to be re-opened and the customer could be notified by Mazda that the dealership incorrectly repaired their vehicle and that they need to return for the correct repair. It is not acceptable to simply state the repair order had a clerical error; the repair will have to be redone or rechecked to ensure the correct part was installed on the vehicle. Action Required: It is imperative that all dealer service personnel ensure that all repair procedures are properly followed and executed when repairing any vehicle at their dealership, whether Warranty, Recall, Campaign, or other repair. It is equally imperative that every dealer always submits an accurate claim submission. Mazda’s goal is to always repair the vehicle to the highest standards with our collective focus on customer safety, reliability, and instilling confidence once the vehicle leaves your dealership. Parts personnel must check that all parts match the model, model year, engine, and drive type. If the incorrect part was received, contact the Dealer Assistance Group (DAG) immediately. Technicians also must make sure the replacement part is the correct part, again by model, model year, engine, and drive type, utilizing MGSS and any Recall/Campaign documentation. Warranty administrators must check parts on the repair order and apply the correct Warranty information and/or Claim Template which represents the repair performed. Do not blindly pick and choose the most convenient option for submission. Otherwise, your claim is subject to denial or debit. We appreciate everyone’s patience and support in carrying out repairs for all Mazda Recalls/Campaigns. If you have questions about this email, please fill out the Dealer Recall Help form on OneMazda ( Click here ) or contact the Mazda Warranty Department. Protect What is lmportantto You Sincerely, Travis Young Manager Recalls, Technical Services Division Mazda North American Operations MJ\ZD/\ OR.TH 1\,\1ERKAN OPERATION~

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• • • ~ MAZDA D ALER MAIL September 14, 2022 Attention: Mazda General, Parts, and Service Managers Subject: Warranty Claim Debits Due to Incorrect Recall Part Submission – Safety and Emissions Recall 5321 K-Multi-Model Fuel Pump May Fail Dear Mazda Dealer Partners, Mazda Warranty Operations has identified a small percentage of Safety Recall claims that were submitted under Recall 53211< and paid with a fuel pump that did not match the vehicle. Unfortunately, the claim submission error forces Warranty Operations to debit all incorrectly paid claims. At the suggestion of the region management, this dealer email is being sent as advance notice of the upcoming debits, and to reinforce the message in the Dealer Email sent on September 9, 2022. Approximately 1,600 debits will be performed starting Wednesday, September 14th• Many dealers had zero errors and some dealers had 1 or 2 errors. Action Required For each debited claim pull the repair order to confirm if the error was in submission or if the incorrect part was used. Claim analysis shows most issues occurred during submission. Warranty Operations believes that either the incorrect template was selected, or the template was not changed to match the various models. Wrong Part Entered on the Warranty Claim If you have verified the correct part was installed and the repair order reflects the correct part, appeal the debited claim, and attach a copy of the repair order showing the correct part was documented and replaced on the vehicle. Each appeal will be pending for review, and this may take several days to complete. Incorrect Part Installed If you have determined that the incorrect part was installed, or you cannot reliably determine the installed part matches the vehicle, the customer will need to return, and the correct fuel pump will have to be installed. Once completed, submit the claim for the proper replacement and attach a copy of the new repair order showing the correct part was replaced Currently Appealed Claims This week, if you have submitted an appeal in an attempt to correct your original recall repair; thank you. We are in the process of reviewing all appeals and they will likely be processed this week. However, the original claim will still require the debit. • • • Once the entire process has been completed, the dealer will see a debit for the original paid submission and an appeal for the correct submission. This will net out as 1 payment for 1 repair. We will not simply accept an explanation that the repair order had a clerical error, the wrong part was charged out, but we know we installed the correct part. It is imperative that all dealer service personnel ensure that all repair procedures are properly followed and executed when repairing any vehicle at their dealership, whether Warranty, Recall, Campaign, or other repair. It is equally imperative that every dealer always submits an accurate claim submission. Inaccurate claim and/or repairs could expose your dealership to substantial fines from NHTSA. Mazda’s goal is to always repair the vehicle to the highest standards with our collective focus on customer safety, reliability, and instilling confidence once the vehicle leaves your dealership. Best Practices. for All Warranty and Recall Claims Parts personnel must check that all parts match the model, model year, engine, and drive type. If the incorrect part was received, contact the Dealer Assistance Group (DAG) immediately. Technicians also must make sure the replacement part is the correct part, again by model, model year, engine, and drive type, utilizing MGSS and any Recall/Campaign documentation. Warranty administrators must check parts on the repair order and apply the correct Warranty Information and/or Claim Template which represents the repair performed. Do not blindly pick and choose the most convenient option for submission. Otherwise, your claim is subject to denial or debit. We appreciate everyone’s patience and support in carrying out repairs for all Mazda Recalls/Campaigns. If you have questions about this email, please fill out the Dealer Recall Help form on OneMazda ( Click here ) or contact the Mazda Warranty Department. Protect What is lmportantto You Sincerely, Travis Young Manager Recalls, Technical Services Division Mazda North American Operations Mt\ZD/\ ‘ORTH ,\MEIUCAN OPERATION~

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~ MAZDA DEALER EMAIL Augm,14, 2022 Attention: Mazda General, Parts and Service Managers Subject: Safety and [missions Recall 5321 K ,\1ulti Model ruel Pump May rail Missed Recall Da$hboard Upd.:ite The Mazda Rec.all Team has been closely monitoring the effect Recall 5321 K is having on the Missed Rernll Dashboard. As of Wednesday Augu>l 41h, 2022 Lhe 5321 K Safely and Erni,sion> Recall will be temporarily removed from the Missed Recall Dashboard until August month end. The Recall will not be added back 10 the Dashboard until September 11, 2022 in which case dealers wi II regain visibility the fol lowing day. The Mazda Recall Team will send another communication when Kf-call 5321 K is added back 10 the Da5hboard. There will be no Mi.ssed Rec.)11.s for 532 l K counted ag..1in$t Ma7da dealer.s for 1he month.s of July and Augu,L 2022. Once the change i> rnade Loday, the Dashboard will pro<.:ess overnight and the da la will dis.1ppear 011 the following days monthly preview. This decision was made primarily due to dirt”<.:l feedbac.,k reteived frot11 MaLd.1 de.tiers m1lionwidt” struggling, lo rnt”el tu~lornt”r 11eeds mid unforeseen fador.s affecting Recall 5321 K. The Recall Team will continue to monitor all Recall 5321 K claims to ensure consistent repairs and that you have the tools 10 provide a high level of Customer ~xperience. As a reminder, 53211< documents (Dealer [mails, Repair Procedures and Part> & Warranty lnfotmation) should be revievved in M,1Ld,1 Global Sel\’ice Support (MGSS) each time a vehicle ,mives ,ll your dealership. If you have any questions about the temporary removal, please fill out Dealer Recall Help on OneMazda. We app~ciale everyone’s palie11Le and support in 1;arryi11g oul Lhi, rewll and all MaLda tarnpaig11s. Protect What is Important to You Sincerely, Travis Youn~ /v\anager Recalls, Technical Servi<,e, Division Mazda Norlh American Operations ,\’IAZOA NORTH A.’1ERICAN OPERATIONS

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-875 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mazda North American Operations Submission Date : JUL 21, 2022 NHTSA Recall No. : 21V-875 Manufacturer Recall No. : 5321K Manufacturer Information : Manufacturer Name : Mazda North American Operations Address : 1025 Connecticut Avenue, NW Suite 910 Washington DC 20036 Company phone : 800-222-5500 Population : Number of potentially involved : 121,038 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2018-2019 Mazda CX-5 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : – Recall population determined by the production record of vehicles which have the subject fuel pump installed. – Vehicles not equipped with the subject fuel pump are not involved in this recall. The following is the affected number of vehicles by MY/Make/Model: MY2018 Mazda CX-5 built at Mazda Motor Corporation: 72,554 units. MY2019 Mazda CX-5 built at Mazda Motor Corporation: 9,276 units. Production Dates : APR 03, 2018 – OCT 27, 2018 VIN Range 1 : Begin : JM3KFBCM6J1387268 End : JM3KFBCM5J0476254 ✔ Not sequential VIN Range 2 : Begin : JM3KFBBM7K0500024 End : JM3KFACM3K0514334 Not sequential Vehicle 2 : 2018-2018 Mazda Mazda6 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : – Recall population determined by the production record of vehicles which have the subject fuel pump installed. – Vehicles not equipped with the subject fuel pump are not involved in this recall. The following is the affected number of vehicles by MY/Make/Model: MY2018 Mazda Mazda6 built at Mazda Motor Corporation: 13,515 units. Production Dates : APR 06, 2018 – OCT 24, 2018 VIN Range 1 : Begin : JM1GL1VM4J1313085 End : JM1GL1VM0J1329168 ✔ Not sequential Part 573 Safety Recall Report 21V-875 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2019-2019 Mazda CX-3 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : – Recall population determined by the production record of vehicles which have the subject fuel pump installed. – Vehicles not equipped with the subject fuel pump are not involved in this recall. The following is the affected number of vehicles by MY/Make/Model: MY2019 Mazda CX-3 built at Mazda Motor Corporation: 8,987 units. Production Dates : APR 10, 2018 – NOV 06, 2018 VIN Range 1 : Begin : JM1DKDC72K0403654 End : JM1DKDB76K0428073 ✔ Not sequential Vehicle 4 : 2018-2019 Mazda CX-9 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : – Recall population determined by the production record of vehicles which have the subject fuel pump installed. – Vehicles not equipped with the subject fuel pump are not involved in this recall. The following is the affected number of vehicles by MY/Make/Model: MY2018 Mazda CX-9 built at Mazda Motor Corporation: 6,734 units. MY2019 Mazda CX-9 built at Mazda Motor Corporation: 6,625 units. Production Dates : APR 16, 2018 – OCT 17, 2018 VIN Range 1 : Begin : JM3TCACY2J0229736 End : JM3TCACY1J0237357 ✔ Not sequential VIN Range 2 : Begin : JM3TCBCY8K0300008 End : JM3TCBCY5K0308082 Not sequential Vehicle 5 : 2018-2018 Mazda Mazda3 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : – Recall population determined by the production record of vehicles which have the subject fuel pump installed. – Vehicles not equipped with the subject fuel pump are not involved in this recall. The following is the affected number of vehicles by MY/Make/Model: MY2018 Mazda Mazda3 built at Mazda Motor Corporation: 210 units. Production Dates : MAY 07, 2018 – OCT 01, 2018 VIN Range 1 : Begin : JM1BN1U79J1191050 End : JM1BN1K78J1198901 ✔ Not sequential Part 573 Safety Recall Report 21V-875 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 6 : 2018-2019 Mazda MX-5 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : – Recall population determined by the production record of vehicles which have the subject fuel pump installed. – Vehicles not equipped with the subject fuel pump are not involved in this recall. The following is the affected number of vehicles by MY/Make/Model: MY2018 Mazda MX-5 built at Mazda Motor Corporation: 391 units. MY2019 Mazda MX-5 built at Mazda Motor Corporation: 2,517 units. Production Dates : APR 05, 2018 – OCT 29, 2018 VIN Range 1 : Begin : JM1NDAM75J0205791 End : JM1NDAM79J0206202 ✔ Not sequential VIN Range 2 : Begin : JM1NDAB76K0300011 End : JM1NDAM75K0303267 Not sequential Vehicle 7 : 2019-2020 Mazda Mazda2 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : – Recall population determined by the production record of vehicles which have the subject fuel pump installed. – Vehicles not equipped with the subject fuel pump are not involved in this recall. The following is the affected number of vehicles by MY/Make/Model: MY2019 Mazda Mazda3 built at Mazda de Mexico Vehicle Operation: 186 units. MY2020 Mazda Mazda2 built at Mazda de Mexico Vehicle Operation: 43 units. Production Dates : NOV 01, 2018 – JAN 13, 2020 VIN Range 1 : Begin : 3MDDJBBV0KM309487 End : 3MDDJBBV1KM316139 ✔ Not sequential VIN Range 2 : Begin : 3MDDJBBV7LM400466 End : 3MDDJBBV7LM401990 Not sequential Description of Defect : Description of the Defect : The impeller in some low pressure fuel pumps may become deformed under certain conditions, which could cause fuel pump failure. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Fuel pump failure may result in engine no start and/or vehicle stall while driving at low speed and, in rare instances, a vehicle stall could occur while driving at higher speeds, increasing the risk of a crash. Description of the Cause : Subject impellers were manufactured with inadequate material which may lead to surface cracking under certain conditions, resulting in impeller deformation. The impeller may deform to the point where it interferes with the fuel pump body, causing fuel pump failure. Part 573 Safety Recall Report 21V-875 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : Drivers may notice this defect by a check engine light, and/or rough engine operation. Involved Components : Component Name 1 : Pump, Fuel Component Description : Pump, Fuel Component Part Number : PE03-13350, PYFL-13350, P54P-13350, PE01-13350 Supplier Identification : Component Manufacturer Name : Denso Corporation Address : 1-1, Showa-cho, Kariya, Aichi Foreign States 448-8661 Country : Japan Chronology : Please refer to “Update Chronology 07222021.pdf” as an attachment. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicles to Mazda dealers. Dealers will replace affected fuel pumps with improved parts. The remedy will be completed free of charge to owners. This defect is applicable to the reimbursement plan Mazda submitted on March 10, 2020. Through this general reimbursement plan, Mazda will reimburse vehicle owners for repair cost incurred due to the subject defect prior to submission of this safety recall. How Remedy Component Differs from Recalled Component : Remedy fuel pumps were manufactured with improved density fuel pump impeller resin material. Identify How/When Recall Condition was Corrected in Production : Improved density of fuel pump impeller resin material was implemented since July 1, 2019. Part 573 Safety Recall Report 21V-875 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on or before November 15, 2021. Mailing of owner notification letters is expected to be completed on or before January 11, 2022. Planned Dealer Notification Date : NOV 15, 2021 – NOV 15, 2021 Planned Owner Notification Date : JAN 11, 2022 – JAN 11, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-875 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mazda North American Operations Submission Date : NOV 12, 2021 NHTSA Recall No. : 21V-875 Manufacturer Recall No. : 5321K Manufacturer Information : Manufacturer Name : Mazda North American Operations Address : 1025 Connecticut Avenue, NW Suite 910 Washington DC 20036 Company phone : 800-222-5500 Population : Number of potentially involved : 121,038 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2018-2018 Mazda Mazda6 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : – Recall population determined by the production record of vehicles which have the subject fuel pump installed. – Vehicles not equipped with the subject fuel pump are not involved in this recall. The following is the affected number of vehicles by MY/Make/Model: MY2018 Mazda Mazda6 built at Mazda Motor Corporation: 13,515 units. Production Dates : APR 06, 2018 – OCT 24, 2018 VIN Range 1 : Begin : JM1GL1VM4J1313085 End : JM1GL1VM0J1329168 ✔ Not sequential Vehicle 2 : 2019-2019 Mazda CX-3 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : – Recall population determined by the production record of vehicles which have the subject fuel pump installed. – Vehicles not equipped with the subject fuel pump are not involved in this recall. The following is the affected number of vehicles by MY/Make/Model: MY2019 Mazda CX-3 built at Mazda Motor Corporation: 8,987 units. Production Dates : APR 10, 2018 – NOV 06, 2018 VIN Range 1 : Begin : JM1DKDC72K0403654 End : JM1DKDB76K0428073 ✔ Not sequential Part 573 Safety Recall Report 21V-875 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2018-2019 Mazda MX-5 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : – Recall population determined by the production record of vehicles which have the subject fuel pump installed. – Vehicles not equipped with the subject fuel pump are not involved in this recall. The following is the affected number of vehicles by MY/Make/Model: MY2018 Mazda MX-5 built at Mazda Motor Corporation: 391 units. MY2019 Mazda MX-5 built at Mazda Motor Corporation: 2,517 units. Production Dates : APR 05, 2018 – OCT 29, 2018 VIN Range 1 : Begin : JM1NDAM75J0205791 End : JM1NDAM79J0206202 ✔ Not sequential VIN Range 2 : Begin : JM1NDAB76K0300011 End : JM1NDAM75K0303267 Not sequential Vehicle 4 : 2018-2019 Mazda CX-5 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : – Recall population determined by the production record of vehicles which have the subject fuel pump installed. – Vehicles not equipped with the subject fuel pump are not involved in this recall. The following is the affected number of vehicles by MY/Make/Model: MY2018 Mazda CX-5 built at Mazda Motor Corporation: 72,554 units. MY2019 Mazda CX-5 built at Mazda Motor Corporation: 9,276 units. Production Dates : APR 03, 2018 – OCT 27, 2018 VIN Range 1 : Begin : JM3KFBCM6J1387268 End : JM3KFBCM5J0476254 ✔ Not sequential VIN Range 2 : Begin : JM3KFBBM7K0500024 End : JM3KFACM3K0514334 Not sequential Vehicle 5 : 2018-2019 Mazda CX-9 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : – Recall population determined by the production record of vehicles which have the subject fuel pump installed. – Vehicles not equipped with the subject fuel pump are not involved in this recall. The following is the affected number of vehicles by MY/Make/Model: MY2018 Mazda CX-9 built at Mazda Motor Corporation: 6,734 units. MY2019 Mazda CX-9 built at Mazda Motor Corporation: 6,625 units. Production Dates : APR 16, 2018 – OCT 17, 2018 VIN Range 1 : Begin : JM3TCACY2J0229736 End : JM3TCACY1J0237357 ✔ Not sequential VIN Range 2 : Begin : JM3TCBCY8K0300008 End : JM3TCBCY5K0308082 Not sequential Part 573 Safety Recall Report 21V-875 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 6 : 2018-2018 Mazda Mazda3 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : – Recall population determined by the production record of vehicles which have the subject fuel pump installed. – Vehicles not equipped with the subject fuel pump are not involved in this recall. The following is the affected number of vehicles by MY/Make/Model: MY2018 Mazda Mazda3 built at Mazda Motor Corporation: 210 units. Production Dates : MAY 07, 2018 – OCT 01, 2018 VIN Range 1 : Begin : JM1BN1U79J1191050 End : JM1BN1K78J1198901 ✔ Not sequential Vehicle 7 : 2019-2020 Mazda Mazda2 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : – Recall population determined by the production record of vehicles which have the subject fuel pump installed. – Vehicles not equipped with the subject fuel pump are not involved in this recall. The following is the affected number of vehicles by MY/Make/Model: MY2019 Mazda Mazda3 built at Mazda de Mexico Vehicle Operation: 186 units. MY2020 Mazda Mazda2 built at Mazda de Mexico Vehicle Operation: 43 units. Production Dates : NOV 01, 2018 – JAN 13, 2020 VIN Range 1 : Begin : 3MDDJBBV0KM309487 End : 3MDDJBBV1KM316139 ✔ Not sequential VIN Range 2 : Begin : 3MDDJBBV7LM400466 End : 3MDDJBBV7LM401990 Not sequential Description of Defect : Description of the Defect : The impeller in some low pressure fuel pumps may become deformed under certain conditions, which could cause fuel pump failure. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Fuel pump failure may result in engine no start and/or vehicle stall while driving at low speed and, in rare instances, a vehicle stall could occur while driving at higher speeds, increasing the risk of a crash. Description of the Cause : Subject impellers were manufactured with inadequate material which may lead to surface cracking under certain conditions, resulting in impeller deformation. The impeller may deform to the point where it interferes with the fuel pump body, causing fuel pump failure. Identification of Any Warning that can Occur : Drivers may notice this defect by a check engine light, and/or rough engine operation. Part 573 Safety Recall Report 21V-875 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Pump, Fuel Component Description : Pump, Fuel Component Part Number : PE03-13350, PYFL-13350, P54P-13350 Supplier Identification : Component Manufacturer Name : Denso Corporation Address : 1-1, Showa-cho, Kariya, Aichi Foreign States 448-8661 Country : Japan Chronology : Please refer to “Chronology.pdf” as an attachment. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicles to Mazda dealers. Dealers will replace affected fuel pumps with improved parts. The remedy will be completed free of charge to owners. This defect is applicable to the reimbursement plan Mazda submitted on March 10, 2020. Through this general reimbursement plan, Mazda will reimburse vehicle owners for repair cost incurred due to the subject defect prior to submission of this safety recall. How Remedy Component Differs from Recalled Component : Remedy fuel pumps were manufactured with improved density fuel pump impeller resin material. Identify How/When Recall Condition was Corrected in Production : Improved density of fuel pump impeller resin material was implemented since July 1, 2019. Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on or before November 15, Part 573 Safety Recall Report 21V-875 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 2021. Mailing of owner notification letters is expected to be completed on or before January 11, 2022. Planned Dealer Notification Date : NOV 15, 2021 – NOV 15, 2021 Planned Owner Notification Date : JAN 11, 2022 – JAN 11, 2022 * NR – Not Reported

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