Unable to Lower Rear Seatback with Remote Handle / Seats Hard to Lock – 2013-2016 Mazda CX-5

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Subject:

UNABLE TO LOWER REAR SEATBACK WITH REMOTE HANDLE / SEATS HARD TO LOCK

 Bulletin No: 09-031/16
Last Issued: 05/10/2016

 

BULLETIN NOTE

This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red beside the change bars.

Previous TSBs: Date(s) Issued:
09-013/13 04/29/13 and 10/24/13
09-042/12 11/07/12

 

APPLICABLE MODEL(S)/VINS

2013-2016 CX-5 vehicles equipped with a 40:20:40 split type rear seat

 

DESCRIPTION

Some vehicles equipped with a 40:20:40 split type rear seat may be unable to lower the rear seatback (A) when pulling the left (B) and/or right (C) remote handles. Also, the seatbacks may not fully latch (lock) when placed in the upright position.

left (B) and/or right (C) remote handles

 

This concern may be caused by either of the following:

  • Insufficient remote cable tension due to incorrect adjustment position (A) of the remote cable.
  • The cable ball (B) gets seized on sharp edges inside the cylinder.

cable ball (B)

 

Customers with this concern should have their vehicle repaired according to the following repair information.

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Passenger-Side Seat Warmer is Slow to Warm Up – (Cloth Seat Only) – 2016 Mazda CX-5

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Subject:

PASSENGER-SIDE SEAT WARMER IS SLOW TO WARM UP – (CLOTH SEAT ONLY)

 Bulletin No: 09-035/16
Last Issued: 05/19/2016

 

APPLICABLE MODEL(S)/VINS

2016 CX-5 vehicles (equipped with cloth seats only) with VINs between JM3KE******600001 – 772816 (produced from Nov. 3, 2014 to Feb. 1, 2016)

 

DESCRIPTION

Some customers may complain that the passenger-side seat warmer is slow to get warm, compared with the driver-side seat warmer.

Following a change to the seat weight sensor, urethane pads were added to the passenger-side seat cushion to improve seating comfort. Due to the addition of the urethane pads (which were not installed on the driver-side seat), it takes longer for the passenger-side seat to warm up.

To eliminate this concern, the heater wattage for the passenger-side seat warmer has been increased. Also, the Coupler, Box (Seat Warmer Control Unit) has been changed to cope with the increased wattage.

Customers having this concern should have their vehicle repaired using the following repair procedure.

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Rear Console Lid Does Not Lock – 2016 Mazda CX-5

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Subject:

REAR CONSOLE LID DOES NOT LOCK

 Bulletin No: 09-039/16
Last Issued: 06/14/2016

 

APPLICABLE MODEL(S)/VINS

2016 CX-5 vehicles with VINs lower than JM3KE******736277 (produced before October 31, 2015)

 

DESCRIPTION

Some vehicles may have a rear console lid that cannot be locked due to a broken latch (A).

rear console lid

 

The rear console lid latch may be broken by excessive force applied to the lid. To eliminate this concern, the shape of the rear console lid latch has been changed to increase its strength.

Customers having this concern should have their vehicle repaired using the following repair procedure.

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Electric Parking Brake (EPB) Service Caution – 2016 Mazda CX-5 & Mazda6

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SA130

Title

2016 MAZDA6, 2016 CX-5 – ELECTRIC PARKING BRAKE (EPB) SERVICE CAUTION

Content

2016 MAZDA6, 2016 CX-5 – ELECTRIC PARKING BRAKE (EPB) SERVICE CAUTION

When performing service on the Electric Parking Brake (EPB) system, be aware that some EPB parts require unique removal/replacement procedures. If the vehicle is delivered to the customer with incomplete EPB service, the customer may experience improper operation of the EPB system.

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Sunroof Opens by Itself – 2013-2016 Mazda

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Subject:

SUNROOF OPENS BY ITSELF

 Bulletin No: 09-040/16
Last Issued: 06/24/2016

 

APPLICABLE MODEL(S)/VINS

2013-2016 CX-5 vehicles equipped with a sunroof with VINs lower than JM3KE******603848 (produced before Dec. 02, 2014)

2014-2015 Mazda3 (Japan built) vehicles equipped with a sunroof with VINs lower than JM1BM******247831 (produced before Dec. 02, 2014)

2014-2016 Mazda6 vehicles equipped with a sunroof with VINs lower than JM1GJ******400443 (produced before Dec. 02, 2014)

 

DESCRIPTION

Some customers may complain that in extreme cold weather conditions, the sunroof may suddenly open by itself when the heater is on. This concern may be due to a short in the sunroof switch (A) caused from condensation generated between the roof panel and the seal.

To eliminate this concern in the future, a protective film has been installed to the switch and a pad installed to the harness.

sunroof switch (A)

 

Customers having this concern should have their vehicle repaired using the following repair procedure.

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