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NHTSA Campaign Number: 17V082
Manufacturer Mazda
North American Operations
Components SEATS
Potential Number of Units Affected 173,859
Seat Lifter Links may Crack or Separate
If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Summary
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles.
In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Remedy
Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge.
Notices informing owners of the safety risk began being mailed on April 7, 2017.
Remedy parts for all affected models are not currently available.
Owners will receive a notice to take their vehicles to a dealer for repair as parts are available.
Remedy parts for all vehicles are expected to be available in June 2017.
Owners may contact Mazda customer service at 1-800-222-5500.
Mazda’s number for this recall is 0917B.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Mazda has a Recall
PARTS AND WARRANTY INFORMATION
Recall Campaign 0917B
CONDITION OF CONCERN
On the driver seat of certain 2010-2011 Mazda3 and 2011 Mazda2 vehicles, the seat height adjustment lifter link may be cracked due to insufficient strength of the lifter link or the lifter link push nuts may be separated. If the vehicle continues to be used in this condition, the seat may exhibit an abnormal noise or rattling. In the worst case, the lifter link may be broken or detached from the seat frame, causing the seat to be inclined and the driver may not be able to maintain an appropriate driving position, increasing the risk of a crash.
Dealers are instructed to inspect the front lifter links for any crack or damage, and if no crack or damage exists in the lifter links, install reinforcement brackets on the lifter links, and increase the number of push nuts for the rear seat lifter links to two per lifter link.
If any crack or damage exists in the lifter link, the seat adjuster unit needs to be replaced with a modified one. The inspection and repair must be performed on all subject vehicles at no charge to the vehicle owners.
Please refer to the Repair Procedure document on MGSS for further details.
SUBJECT VEHICLES
| Model | VIN range | Build Date Range |
| 2010-2011 Mazda3 | JM1 BL**** A1 100121 – 354737
JM1 BL**** B1 354775 – 399774 | From October 7, 2008 through September 30, 2010 |
| 2011 Mazda2 | JM1 DE**** B0 100038 – 110232 | From May 14, 2010 through September 11, 2010 |
The asterisk symbol “*” can be any letter or number.
CUSTOMER NOTIFICATION
Mazda will notify U.S. customers by first class mail starting April 8, 2017.
PARTS INFORMATION
| Description | Part number | Qty | Applicable model | Notes |
| Front Seat Bracket Kit | BGY5-57-59X | 1 | Mazda3 with
Type 1 Link (Uniform Width) | Use only when lifter link does not have crack/damage.
Components: – Seat brackets (black) (2 pcs) – Side plates (2 pcs) – LEG plate (2 pcs) |
| C5Y9-57-59X | 1 | Mazda2 (DE) | – Push nuts (6 pcs)
– Lock bolts (2 pcs), – Bolts (4 pcs) | |
| Seat Bracket | D0YP-57-59X | 1 | Mazda3 and
Mazda2 with Type 2 Link (Varying Width) | Necessary for all Mazda2 and most Mazda3 produced after March 15, 2010.
Part not yet available – ETA update – August 2017. Silver in color. Components: – Seat brackets (silver) (2 pcs) To replace black seat brackets in the kit. |
| Seat Adjuster Unit | BBM4-88-H50A | 1 | Mazda3 | Use only when lifter link has crack/damage.
Failure rate is expected to be extremely low. |
| BBP2-88-H50B (Mexico Only) | 1 | |||
| DR61-88-H50A | 1 | Mazda2 | ||
| Nylon Washer | D651-88-625 | 0-4 | All | Only required if found to be missing during repair procedure |
| Campaign Label | 9999-95-065A-06 | 1=50
labels | All | Obtain in Mazda e-Store (no charge) |
WARRANTY CLAIM PROCESSING INFORMATION
NOTE:
- If the Nylon Washer is missing during repair procedure, claim as related part. See parts information above.
- If replacement of the seat adjuster unit was required and a clip or plastic cover was damaged during disassembly, claim as related part.
Mazda3 (BL) – US Market
| Inspection & Bracket Installation (Including push nut addition) | Seat Adjuster Unit Replacement (Including Inspection) | |
| Warranty Type | R | R |
| Process Number | AH006A | AH006B |
| Symptom Code | 99 | 99 |
| Damage Code | 99 | 99 |
| Part Number Main Cause | BGY5-57-59X | BBM4-88-H50A |
| Quantity | 1 | 1 |
| Related Part / Qty* | D0YP-57-59X / 1 | BBM4-88-1H5-02 / 1 B25H-88-244 / 1 |
| Labor Operation Number | XXN22CRX | XXN22ARX |
| Labor Hours | 0.5 hrs. | 0.8 hrs. |
(*) D0YP-57-59X can only be claimed with Type 2 seat lifter link.
Mazda3 (BL) – Mexico Market
| Inspection & Bracket Installation (Including push nut addition) | Seat Adjuster Unit Replacement (Including Inspection) | |
| Warranty Type | R | R |
| Process Number | AH006A | AH006B |
| Symptom Code | 99 | 99 |
| Damage Code | 99 | 99 |
| Part Number Main Cause | BGY5-57-59X | BBP2-88-H50B |
| Quantity | 1 | 1 |
| Related Part / Qty* | D0YP-57-59X / 1 | BBM4-88-1H5-02 / 1 B25H-88-244 / 1 |
| Labor Operation Number | XXN22CRX | XXN22ARX |
| Labor Hours | 0.5 hrs. | 0.8 hrs. |
(*) D0YP-57-59X can only be claimed with Type 2 seat lifter link.
Mazda2 (DE)
| Inspection & bracket Installation (Including push nut addition) | |
| Warranty Type | R |
| Process Number | AH006A |
| Symptom Code | 99 |
| Damage Code | 99 |
| Part Number Main Cause | C5Y9-57-59X |
| Quantity | 1 |
| Related Part / Qty* | D0YP-57-59X / 1 |
| Labor Operation Number | XXN22CRX |
| Labor Hours | 0.5 hrs. |
(*) D0YP-57-59X can only be claimed with Type 2 seat lifter link.
| Seat Adjuster Unit Replacement (Including Inspection) | Seat Adjuster Unit Replacement & Spring R&R (Including Inspection) | |
| Warranty Type | R | R |
| Process Number | AH006B | AH006B |
| Symptom Code | 99 | 99 |
| Damage Code | 99 | 99 |
| Part Number Main Cause | DR61-88-H50A | DR61-88-H50A |
| Quantity | 1 | 1 |
| Related Parts / Qty | D651-88-1H5-02 / 1
H380-88-225 / 1 GJ6E-88-126 / 1 | D651-88-1H5-02 / 1
H380-88-225 / 1 GJ6E-88-126 / 1 |
| Labor Operation Number | XXN22ARX | XXN22BRX |
| Labor Hours | 0.8 hrs. | 0.9 hrs.
(0.9 hours paid if Mazda2 vehicle had TSB 09-043/12 Seat Rattle Noise previously performed) |
RENTAL CAR INFORMATION
Mazda recommends the usage of the MCVP loaner vehicle when available. If all MCVP loaner vehicles are in use and unavailable, and the customer needs a rental car, then use your local rental facility and offer a rental car. Be sure that every effort is made to repair the car within one business day or less in order to allow the next customer the same experience.
Rental Car Warranty Claim Information
| MCVP Vehicle Preferred | Rental Agency Vehicle | |
| Warranty Type Code | N/A
MCVP does not require claim submission | A |
| Symptom Code | 99 | |
| Damage Code | 99 | |
| Part Number Main Cause | 5555-09-17BR | |
| Part Quantity | 0 | |
| Labor Operation Code | MM024XRX | |
| Labor Hours | 0 | |
| Sublet – Rental Car | ||
| Sublet Invoice Number | Number from Rental Invoice or Dealer Purchase Order | |
| Sublet Type Code | Enter “Z9” (other) | |
| Sublet Amount | Up to $30.00 per day for the number of days customer had
rental car | |
| Sublet Text | Number of days rental car was supplied to customer |
Rental expenses exceeding the two-day limit will require prior DSM Authorization, as outlined in the Mazda Rental Car Reimbursement Program policy.
REPAIR PROCEDURE
SAFETY RECALL 0917B
A. VEHICLE INSPECTION PROCEDURE
- Verify that the vehicle is within the following range:
| Model Year | VIN Range | Build Date Range |
| 2010-2011 Mazda3 | JM1BL****A1 100121 – 381090
JM1BL****B1 354775 – 399774 | From October 7, 2008 through September 30, 2010 |
| 2011 Mazda2 | JM1 DE**** B0 100037 – 110232 | From May 14, 2010 through September 11, 2010 |
- If the vehicle is within the above range, proceed to Step 2.
- If the vehicle is not within the above range, return vehicle to the customer or inventory.
- Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for Campaign Labels Recall 0917B attached to the vehicle’s hood or bulkhead. Refer to eMDCS System – Warranty Vehicle Inquiry Results table below.
NOTE: Be sure to verify Recall number as the vehicle may have multiple Recall labels.
 |  |
eMDCS System – Warranty Vehicle Inquiry Results:
| If eMDCS displays: | Campaign Label is: | Action to perform: |
| RECALL 0917B OPEN | Present | Contact the Warranty Hotline at (877) 727-6626 option 3 to update vehicle history. |
| Not present | Proceed to “B. INSPECTION PROCEDURE”. | |
| RECALL 0917B CLOSED | Present | Return vehicle to inventory or customer. |
| Not present | Complete a label and apply to vehicle’s hood or bulkhead. | |
| RECALL 0917B is not displayed | Does not apply | Recall does not apply to this vehicle. Return vehicle to inventory or customer. |
B. WORKFLOW OF INSPECTION AND REPAIR
C. PARTS INFORMATION
| Lifter Link Type 1*
(Production date before March 16, 2010) | Requires black seat bracket.
Lifter link shape: The width of the link (A) is constant. Welding position: Lateral direction (B) |  |
| Lifter Link Type 2**
(Production date after March 15, 2010) | Requires silver seat bracket.
Lifter link shape: The width of the link is NOT constant. Welding position: Longitudinal direction (A) |  |
| NOTE: Before installing the parts of the kit, confirm that the shape and welding position of the lifter link as shown.
* Certain vehicles may be equipped witht he updated Lifter Link Type 2 with a different shape and welding position, depending on the seat adjuster replacement history or vehicle production date. The black seat brackets in the kit cannot be installed in such vehicle, and the silver seat brackets are required instead (see SILVER SEAT BRACKET). ** Certain Type 2 vehicles may be equipped with Lifter Link Type 1, especially if produced in March or April 2010, and the black seat bracket will be required. | ||
FRONT SEAT BRACKET KIT
| Applicable Model | Mazda2 | Mazda3 with Lifter Link Type 1 |
| Kit Part Numbers | C5Y9-57-59X: Reinforcement Plate (right side of seat) | BGY5-57-59X: Reinforcement
Plate (left side of seat) |
| A: Side Plate (R) / 1 piece (black)
B: Side Plate (L) / 1 piece (black) C: Seat Bracket (R) / 1 piece (black) D: Seat Bracket (L)) / 1 piece (black) E: Lock Bolt / 2 pieces F: Leg Plate / 2 pieces G: Bolt / 4 pieces H: Push Nut / 6 pieces |  | |
SILVER SEAT BRACKET
| Applicable Model | Mazda2 / Mazda3 with Lifter Link Type 2 |
| Seat Bracket Part Number | D0YP-57-59X |
| C: Seat Bracket (R) / 1 piece (silver)
D: Seat Bracket (L)) / 1 piece (silver) |  |
| NOTE: The silver seat brackets are required for certain vehicles in which the black seat brackets cannot be installed. Use these brackets instead of the black seat brackets (C and D) contained in the kits C5Y9-57-59X/ BGY5-57-59X. Dispose of the black seat brackets. | |
CAUTION: DO NOT attach the left and right seat brackets incorrectly (in reverse). If the bracket is attached incorrectly, the seat bracket and the adjuster interfere when the lifter goes down, and the lifter does not go down to the lowest end.
D. INSPECTION AND REPAIR PROCEDURE
- Remove the front seat. Refer to the instructions on MGSS (FRONT SEAT REMOVAL/INSTALLATION).
- Remove the lower cover (A).
a. Remove the screw and fastener (both sides).
b. Remove the lower cover.
Inspection Procedure A
- Check the bottom side of the seat and see if there is any damage to the welds (C) on the lifter link (A) or stabilizer (B).
- Check the lifter links on both front sides of the seat.
- If the stabilizer or lifter link is damaged [stabilizer (A) is cracked or broken (B) / sub slider unit link or stabilizer is cracked or broken (C) at welding points (D)], replace the front seat slide adjuster unit (****88H50) with a modified one. Refer to the instructions on MGSS (FRONT SEAT SLIDE ADJUSTER REMOVAL/INSTALLATION).
- If the lifter link or stabilizer is NOT damaged, go to Inspection Procedure B.
Inspection Procedure (B)
- Check the bottom side of the seat and see if any push nuts (A) are loose or missing on the front side (F) or rear side (R).
NOTE: After completing this Inspection Procedure, it should be confirmed that 1or 2 push nut(s) is/are installed on each front side and 2 push nuts are installed on each rear side.
Samples of push nut installed correctly and loose or missing:
| Push nut is installed correctly | Push nut is loose (clearance not OK) | Push nut is missing |
 |  |  |
- Check the condition and number of push nuts on the front side (2 locations), then go to next step.
- If a push nut is loose or missing, check the clearance and replace or add a push nut. Refer to the Repair Procedure A for checking clearance and removing/installing push nuts.
- If 1 push nut is installed on each side, do not add anymore. But if 2 push nuts are installed on one front side and one push nut is installed on the other front side, install another push nut so there are 2 push nuts on each side. Refer to the Repair Procedure A for installing push nuts.
- Check the condition and number of the push nuts on the rear side (2 locations), then go to Repair Proce-dure B.
- If a push nut is loose or missing, replace the push nut with new one. Refer to the Repair Procedure A for checking clearance and removing/installing push nuts.
- If 2 push nuts are installed on each rear side, do not add anymore. But if 1 push nut is installed on either rear side, add 1 push nut to that side. Refer to Repair Procedure A for installing push nuts.
Repair Procedure A
Removing a push nut:
- Insert a flat head screwdriver (A) between the push nut and the adjuster link, then hit the screwdriver with a hammer.
- Remove the push nut with pliers.
Installing a push nut:
- Install a push nut (A) by using a 19mm socket (B) and a hammer (C) and hitting both sides (with the assistance of another person).
NOTE:
- When installing the push nut (A), reuse the nylon washer (B) (D651-88-625).
- If the nylon washer is missing, use a new one.
- Be careful not to get grease on the slide adjuster shaft (C).
Checking clearance:
| Measure clearance | 1 Push nut (clearance not OK if 1.5 mm or less) | 2 Push nuts (clearance not OK if 0.5 mm or less) |
 |  |  |
Repair Procedure B
- Attach the reinforcement plate to the stabilizer bar (A).
a. Hook the side plate (A) to stabilizer (J). The side plates are stamped with (R) and (L) for right and left sides.
b. At Point (B), attach the side plate to the shaft of the sub slider unit link.
| CORRECT: Side plate is attached to shaft. | INCORRECT: Side plate is NOT attached to shaft. |
 |  |
c. Attach the seat bracket (C) to hold the sub slider unit link and tighten the lock bolt (D).
I: Lifter Link
J: Stabilizer bar
K: Link of sub slider unit
Tightening torque: 11.6 -16.6 ft.lbs. (15.7 – 22.6 Nm)
NOTE: The side plate (A) and the seat bracket (C) have (R) and (L) stamps for right and left sides. Make sure to install them on the correct side. If the right side and the left side are installed incorrectly, the bracket will interfere with the lifter and will not operate.
d. Confirm that at Point (E), the side bracket rest on the sub slider unit link.
| CORRECT: Side bracket rest on the sub slider unit link. | INCORRECT: Side bracket does NOT rest on the sub slider unit link causing the bracket to float. |
 |  |
e. Attach the LEG plate (F) to hold the stabilizer (J) and tighten the 2 bolts (G).
NOTE: Pay attention to the direction of the LEG plate (F) when installing.
Tightening torque: 5.6 -9 ft.lbs. (7.8- 10.8 Nm)
NOTE: Mazda2s repaired using TSB 09-043/12 (DRIVER SEAT RATTLE NOISE WHEN STOPPING OR STARTING THE VEHICLE) have a special spring with a long side and short side to reduce seat free play. When mounting the bracket, adjust the spring position so that the long side of the spring can fit in the groove (H) of the bracket on the stabilizer bar.
NOTE: Step by step pictures showing the installation of the side plate.
E. CAMPAIGN LABEL INSTALLATION
- Fill out a blue “Campaign Label” (9999-95-065A-06) with Campaign No: “0917B”, your dealer code, today’s date.
- Affix it to the hood or bulkhead as shown:
- Return the vehicle to customer.
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As of 7/31/2017, I have not been contacted by Mazda about this fix and is still showing as pending on their website.
The parts should be available now, Call your local Mazda Dealer and see when they can do the recall.
Iv been at my dealership several times..no parts,no parts ,no parts available..almost 6 months now