0917B – Seat Lifter Links may Crack or Separate – 2011 Mazda2, 2010-2011 Mazda3 & Mazdaspeed3

NHTSA Campaign Number: 17V082
Manufacturer Mazda North American Operations
Components SEATS
Potential Number of Units Affected 173,859

 

Seat Lifter Links may Crack or Separate

If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.

 

Summary

Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles.

In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.

 

Remedy

Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge.

Notices informing owners of the safety risk began being mailed on April 7, 2017.

Remedy parts for all affected models are not currently available.

Owners will receive a notice to take their vehicles to a dealer for repair as parts are available.

Remedy parts for all vehicles are expected to be available in June 2017.

Owners may contact Mazda customer service at 1-800-222-5500.

Mazda’s number for this recall is 0917B.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Mazda has a Recall

 

PARTS AND WARRANTY INFORMATION
Recall Campaign 0917B

 

CONDITION OF CONCERN

On the driver seat of certain 2010-2011 Mazda3 and 2011 Mazda2 vehicles, the seat height adjustment lifter link may be cracked due to insufficient strength of the lifter link or the lifter link push nuts may be separated. If the vehicle continues to be used in this condition, the seat may exhibit an abnormal noise or rattling. In the worst case, the lifter link may be broken or detached from the seat frame, causing the seat to be inclined and the driver may not be able to maintain an appropriate driving position, increasing the risk of a crash.

Lifter link

 

Dealers are instructed to inspect the front lifter links for any crack or damage, and if no crack or damage exists in the lifter links, install reinforcement brackets on the lifter links, and increase the number of push nuts for the rear seat lifter links to two per lifter link.

If any crack or damage exists in the lifter link, the seat adjuster unit needs to be replaced with a modified one.  The inspection and repair must be performed on all subject vehicles at no charge to the vehicle owners.

Reinforcement brackets

 

Please refer to the Repair Procedure document on MGSS for further details.

 

SUBJECT VEHICLES

Model VIN range Build Date Range
2010-2011 Mazda3 JM1 BL**** A1 100121 – 354737

JM1 BL**** B1 354775 – 399774

From October 7, 2008 through September 30, 2010
2011 Mazda2 JM1 DE**** B0 100038 – 110232 From May 14, 2010 through September 11, 2010

The asterisk symbol “*” can be any letter or number.

 

CUSTOMER NOTIFICATION

Mazda will notify U.S. customers by first class mail starting April 8, 2017.

 

PARTS INFORMATION

Description Part number Qty Applicable model Notes
Front Seat Bracket Kit BGY5-57-59X 1 Mazda3 with

Type 1 Link

(Uniform Width)

Use only when lifter link does not have crack/damage.

Components:

–  Seat brackets (black) (2 pcs)

–  Side plates (2 pcs)

–  LEG plate (2 pcs)

C5Y9-57-59X 1 Mazda2 (DE) –  Push nuts (6 pcs)

–  Lock bolts (2 pcs),

–  Bolts (4 pcs)

Seat Bracket D0YP-57-59X 1 Mazda3 and

Mazda2 with

Type 2 Link

(Varying Width)

Necessary for all Mazda2 and most Mazda3 produced after March 15, 2010.

Part not yet available – ETA update – August 2017. Silver in color. Components:

Seat brackets (silver) (2 pcs) To replace black seat brackets in the kit.

Seat Adjuster Unit BBM4-88-H50A 1 Mazda3 Use only when lifter link has crack/damage.

Failure rate is expected to be extremely low.

BBP2-88-H50B (Mexico Only) 1
DR61-88-H50A 1 Mazda2
Nylon Washer D651-88-625 0-4 All Only required if found to be missing during repair procedure
Campaign Label 9999-95-065A-06 1=50

labels

All Obtain in Mazda e-Store (no charge)

 

WARRANTY CLAIM PROCESSING INFORMATION

NOTE:

  • If the Nylon Washer is missing during repair procedure, claim as related part. See parts information above.
  • If replacement of the seat adjuster unit was required and a clip or plastic cover was damaged during disassembly, claim as related part.

 

Mazda3 (BL) – US Market

Inspection & Bracket
Installation
(Including push nut addition)
Seat Adjuster Unit
Replacement
(Including Inspection)
Warranty Type R R
Process Number AH006A AH006B
Symptom Code 99 99
Damage Code 99 99
Part Number Main Cause BGY5-57-59X BBM4-88-H50A
Quantity 1 1
Related Part / Qty* D0YP-57-59X / 1 BBM4-88-1H5-02 / 1 B25H-88-244 / 1
Labor Operation Number XXN22CRX XXN22ARX
Labor Hours 0.5 hrs. 0.8 hrs.

(*) D0YP-57-59X can only be claimed with Type 2 seat lifter link.

 

Mazda3 (BL) – Mexico Market

Inspection & Bracket
Installation
(Including push nut addition)
Seat Adjuster Unit
Replacement
(Including Inspection)
Warranty Type R R
Process Number AH006A AH006B
Symptom Code 99 99
Damage Code 99 99
Part Number Main Cause BGY5-57-59X BBP2-88-H50B
Quantity 1 1
Related Part / Qty* D0YP-57-59X / 1 BBM4-88-1H5-02 / 1 B25H-88-244 / 1
Labor Operation Number XXN22CRX XXN22ARX
Labor Hours 0.5 hrs. 0.8 hrs.

(*) D0YP-57-59X can only be claimed with Type 2 seat lifter link.

 

Mazda2 (DE)

Inspection & bracket
Installation
(Including push nut addition)
Warranty Type R
Process Number AH006A
Symptom Code 99
Damage Code 99
Part Number Main Cause C5Y9-57-59X
Quantity 1
Related Part / Qty* D0YP-57-59X / 1
Labor Operation Number XXN22CRX
Labor Hours 0.5 hrs.

(*) D0YP-57-59X can only be claimed with Type 2 seat lifter link.  

 

Seat Adjuster Unit
Replacement
(Including Inspection)
Seat Adjuster Unit Replacement
& Spring R&R
(Including Inspection)
Warranty Type R R
Process Number AH006B AH006B
Symptom Code 99 99
Damage Code 99 99
Part Number Main Cause DR61-88-H50A DR61-88-H50A
Quantity 1 1
Related Parts / Qty D651-88-1H5-02 / 1

H380-88-225 / 1

GJ6E-88-126 / 1

D651-88-1H5-02 / 1

H380-88-225 / 1

GJ6E-88-126 / 1

Labor Operation Number XXN22ARX XXN22BRX
Labor Hours 0.8 hrs. 0.9 hrs.

(0.9 hours paid if Mazda2 vehicle had TSB 09-043/12 Seat Rattle

Noise previously performed)

 

RENTAL CAR INFORMATION

Mazda recommends the usage of the MCVP loaner vehicle when available. If all MCVP loaner vehicles are in use and unavailable, and the customer needs a rental car, then use your local rental facility and offer a rental car. Be sure that every effort is made to repair the car within one business day or less in order to allow the next customer the same experience.

 

Rental Car Warranty Claim Information

MCVP Vehicle Preferred Rental Agency Vehicle
Warranty Type Code N/A

 

MCVP does not require claim submission

A
Symptom Code 99
Damage Code 99
Part Number Main Cause 5555-09-17BR
Part Quantity 0
Labor Operation Code MM024XRX
Labor Hours 0
Sublet – Rental Car
Sublet Invoice Number  Number from Rental Invoice or Dealer Purchase Order
Sublet Type Code Enter “Z9” (other)
Sublet Amount Up to $30.00 per day for the number of days customer had

rental car

Sublet Text Number of days rental car was supplied to customer

 

Rental expenses exceeding the two-day limit will require prior DSM Authorization, as outlined in the Mazda Rental Car Reimbursement Program policy.

 

REPAIR PROCEDURE
SAFETY RECALL 0917B

 

A. VEHICLE INSPECTION PROCEDURE

  1. Verify that the vehicle is within the following range:
Model Year VIN Range Build Date Range
2010-2011 Mazda3 JM1BL****A1 100121 – 381090

JM1BL****B1 354775 – 399774

From October 7, 2008 through September 30, 2010
2011 Mazda2 JM1 DE**** B0 100037 – 110232 From May 14, 2010 through September 11, 2010
  • If the vehicle is within the above range, proceed to Step 2.
  • If the vehicle is not within the above range, return vehicle to the customer or inventory.
  1. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for Campaign Labels Recall 0917B attached to the vehicle’s hood or bulkhead. Refer to eMDCS System – Warranty Vehicle Inquiry Results table below.

NOTE:   Be sure to verify Recall number as the vehicle may have multiple Recall labels.

CAMPAIGN LABEL CAMPAIGN LABEL

 

eMDCS System – Warranty Vehicle Inquiry Results:

If eMDCS displays: Campaign Label is: Action to perform:
RECALL 0917B OPEN Present Contact the Warranty Hotline at (877) 727-6626 option 3 to update vehicle history.
Not present Proceed to “B. INSPECTION PROCEDURE”.
RECALL 0917B CLOSED Present Return vehicle to inventory or customer.
Not present Complete a label and apply to vehicle’s hood or bulkhead.
RECALL 0917B is not displayed Does not apply Recall does not apply to this vehicle. Return vehicle to inventory or customer.

 

B. WORKFLOW OF INSPECTION AND REPAIR

WORKFLOW OF INSPECTION AND REPAIR

 

C. PARTS INFORMATION

Lifter Link Type 1*

(Production date before March 16, 2010)

Requires black seat bracket.

Lifter link shape:

The width of the link (A) is constant.

Welding position:

Lateral direction (B)

Lifter Link Type 1
Lifter Link Type 2**

(Production date after

March 15, 2010)

Requires silver seat bracket.

Lifter link shape:

The width of the link is NOT constant.

Welding position: Longitudinal direction (A)

Lifter Link Type 2
NOTE: Before installing the parts of the kit, confirm that the shape and welding position of the lifter link as shown.

* Certain vehicles may be equipped witht he updated Lifter Link Type 2 with a different shape and welding position, depending on the seat adjuster replacement history or vehicle production date. The black seat brackets in the kit cannot be installed in such vehicle, and the silver seat brackets are required instead (see SILVER SEAT BRACKET).

** Certain Type 2 vehicles may be equipped with Lifter Link Type 1, especially if produced in March or April 2010, and the black seat bracket will be required.

 

FRONT SEAT BRACKET KIT

Applicable Model Mazda2 Mazda3 with Lifter Link Type 1
Kit Part Numbers C5Y9-57-59X: Reinforcement Plate (right side of seat) BGY5-57-59X: Reinforcement

Plate (left side of seat)

A: Side Plate (R) / 1 piece (black)

B: Side Plate (L) / 1 piece (black)

C: Seat Bracket (R) / 1 piece (black)

D: Seat Bracket (L)) / 1 piece (black)

E: Lock Bolt / 2 pieces

F: Leg Plate / 2 pieces G: Bolt / 4 pieces

H: Push Nut / 6 pieces

FRONT SEAT BRACKET KIT

 

SILVER SEAT BRACKET

Applicable Model Mazda2 / Mazda3 with Lifter Link Type 2
Seat Bracket Part Number D0YP-57-59X
C: Seat Bracket (R) / 1 piece (silver)

D: Seat Bracket (L)) / 1 piece (silver)

SILVER SEAT BRACKET
NOTE: The silver seat brackets are required for certain vehicles in which the black seat brackets cannot be installed. Use these brackets instead of the black seat brackets (C and D) contained in the kits C5Y9-57-59X/ BGY5-57-59X. Dispose of the black seat brackets.

CAUTION: DO NOT attach the left and right seat brackets incorrectly (in reverse). If the bracket is attached incorrectly, the seat bracket and the adjuster interfere when the lifter goes down, and the lifter does not go down to the lowest end.

 

D. INSPECTION AND REPAIR PROCEDURE

  1. Remove the front seat. Refer to the instructions on MGSS (FRONT SEAT REMOVAL/INSTALLATION).
  2. Remove the lower cover (A).

a. Remove the screw and fastener (both sides).

 lower cover (A)

b. Remove the lower cover.

 

Inspection Procedure A

  1. Check the bottom side of the seat and see if there is any damage to the welds (C) on the lifter link (A) or stabilizer (B).

Check the bottom side of the seat

 

  1. Check the lifter links on both front sides of the seat.
    • If the stabilizer or lifter link is damaged [stabilizer (A) is cracked or broken (B) / sub slider unit link or stabilizer is cracked or broken (C) at welding points (D)], replace the front seat slide adjuster unit (****88H50) with a modified one. Refer to the instructions on MGSS (FRONT SEAT SLIDE ADJUSTER REMOVAL/INSTALLATION).

Check the lifter links on both front sides of the seat

 

  • If the lifter link or stabilizer is NOT damaged, go to Inspection Procedure B.

 

Inspection Procedure (B)

  1. Check the bottom side of the seat and see if any push nuts (A) are loose or missing on the front side (F) or rear side (R).

NOTE:   After completing this Inspection Procedure, it should be confirmed that 1or 2 push nut(s) is/are installed on each front side and 2 push nuts are installed on each rear side.

push nuts (A)

Samples of push nut installed correctly and loose or missing:

Push nut is installed correctly Push nut is loose (clearance not OK) Push nut is missing
Push nut is installed correctly Push nut is loose (clearance not OK) Push nut is missing
  1. Check the condition and number of push nuts on the front side (2 locations), then go to next step.
    • If a push nut is loose or missing, check the clearance and replace or add a push nut. Refer to the Repair Procedure A for checking clearance and removing/installing push nuts.
    • If 1 push nut is installed on each side, do not add anymore. But if 2 push nuts are installed on one front side and one push nut is installed on the other front side, install another push nut so there are 2 push nuts on each side. Refer to the Repair Procedure A for installing push nuts.
  2. Check the condition and number of the push nuts on the rear side (2 locations), then go to Repair Proce-dure B.
    • If a push nut is loose or missing, replace the push nut with new one. Refer to the Repair Procedure A for checking clearance and removing/installing push nuts.
    • If 2 push nuts are installed on each rear side, do not add anymore. But if 1 push nut is installed on either rear side, add 1 push nut to that side. Refer to Repair Procedure A for installing push nuts.

 

Repair Procedure A

Removing a push nut:

  1. Insert a flat head screwdriver (A) between the push nut and the adjuster link, then hit the screwdriver with a hammer.

Insert a flat head screwdriver (A)

 

  1. Remove the push nut with pliers.

 

Installing a push nut:

  1. Install a push nut (A) by using a 19mm socket (B) and a hammer (C) and hitting both sides (with the assistance of another person).

Install a push nut (A)

 

NOTE:

  • When installing the push nut (A), reuse the nylon washer (B) (D651-88-625).
  • If the nylon washer is missing, use a new one.
  • Be careful not to get grease on the slide adjuster shaft (C).

nylon washer (B) (D651-88-625)

 

Checking clearance:

Measure clearance 1 Push nut (clearance not OK if 1.5 mm or less) 2 Push nuts (clearance not OK if 0.5 mm or less)
Measure clearance 1 Push nut (clearance not OK if 1.5 mm or less) 2 Push nuts (clearance not OK if 0.5 mm or less)

 

Repair Procedure B

  1. Attach the reinforcement plate to the stabilizer bar (A).

reinforcement plate to the stabilizer bar (A)

 

a. Hook the side plate (A) to stabilizer (J). The side plates are stamped with (R) and (L) for right and left sides.

The side plates are stamped with (R) and (L)

 

b. At Point (B), attach the side plate to the shaft of the sub slider unit link.

At Point (B)

 

CORRECT: Side plate is attached to shaft. INCORRECT: Side plate is NOT attached to shaft.
CORRECT: Side plate is attached to shaft. INCORRECT: Side plate is NOT attached to shaft.

 

c. Attach the seat bracket (C) to hold the sub slider unit link and tighten the lock bolt (D).

I: Lifter Link
J: Stabilizer bar
K: Link of sub slider unit

Tightening torque: 11.6 -16.6 ft.lbs. (15.7 – 22.6 Nm)

seat bracket (C)

 

NOTE: The side plate (A) and the seat bracket (C) have (R) and (L) stamps for right and left sides. Make sure to install them on the correct side. If the right side and the left side are installed incorrectly, the bracket will interfere with the lifter and will not operate.

d. Confirm that at Point (E), the side bracket rest on the sub slider unit link.

CORRECT: Side bracket rest on the sub slider unit link. INCORRECT: Side bracket does NOT rest on the sub slider unit link causing the bracket to float.
CORRECT: Side bracket rest on the sub slider unit link. INCORRECT: Side bracket does NOT rest on the sub slider unit link causing the bracket to float.

 

e. Attach the LEG plate (F) to hold the stabilizer (J) and tighten the 2 bolts (G).

NOTE:   Pay attention to the direction of the LEG plate (F) when installing.

Tightening torque: 5.6 -9 ft.lbs. (7.8- 10.8 Nm)

LEG plate (F)

 

NOTE:   Mazda2s repaired using TSB 09-043/12 (DRIVER SEAT RATTLE NOISE WHEN STOPPING OR STARTING THE VEHICLE) have a special spring with a long side and short side to reduce seat free play. When mounting the bracket, adjust the spring position so that the long side of the spring can fit in the groove (H) of the bracket on the stabilizer bar.

groove (H)

 

NOTE:   Step by step pictures showing the installation of the side plate.

Step by step pictures showing the installation of the side plate

 

E. CAMPAIGN LABEL INSTALLATION

  1. Fill out a blue “Campaign Label” (9999-95-065A-06) with Campaign No: “0917B”, your dealer code, today’s date.

CAMPAIGN LABEL

 

  1. Affix it to the hood or bulkhead as shown:

CAMPAIGN LABEL

 

  1. Return the vehicle to customer.

 

https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V082-8027.pdf

Download (PDF, 392KB)

 

https://static.nhtsa.gov/odi/rcl/2017/RCRIT-17V082-5959.pdf

Download (PDF, 1.53MB)

 

https://static.nhtsa.gov/odi/rcl/2017/RCAK-17V082-6733.pdf

Download (PDF, 241KB)

 

 

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3 thoughts on “0917B – Seat Lifter Links may Crack or Separate – 2011 Mazda2, 2010-2011 Mazda3 & Mazdaspeed3

  1. As of 7/31/2017, I have not been contacted by Mazda about this fix and is still showing as pending on their website.

      1. Iv been at my dealership several times..no parts,no parts ,no parts available..almost 6 months now

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