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| Subject: M-Tips No.: MT-003/17 MULTI-MODEL (WITH MAZDA CONNECT) – NAVIGATION SYSTEM SD CARD CAUTION (UPDATE) | M-Tips No.: MT-003/17 |
| Last Issued: |
DESCRIPTION
Article Notes
| Previous M-TIPs: | Date(s) Issued: |
| MT-007/16 | 2016 |
When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda
Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. If swapped, the SD card that is installed into the other vehicle becomes “linked” to the VIN of that vehicle.
SD Card Installation Caution Set lock tab to “UNLOCKED” position before inserting SD Card.
Note
- Only insert or remove the SD card with the ignition switch OFF.
- If the SD card is installed with the tab at the “LOCK” side, the navigation system will not operate.
SD Card Swapping Caution
The SD card is VIN-locked the instant the card is inserted into a vehicle with 62 miles or more.
Note
If a SD card with VIN-locked condition is installed to another vehicle, there will be an error message “Invalid SD Card” on the center display.
- Error message may be displayed when SD Card is updated or replaced.The error message “Invalid SD Card” is displayed on the center display when there is a malfunction (as mentioned previously, unauthorized modification, hard core failure etc.) with the SD card.
This error message may also be displayed when the SD card is updated or replaced. The cause may be the CMU not reading the SD card. As a countermeasure, put the CMU into a sleeping condition using the following procedure.
Procedure to set CMU into sleeping condition
- Verify the error message.
- Turn the ignition “OFF”.
- Exit the vehicle with key and lock the door.
- Wait 5 minutes.
- Turn the ignition to “ACC” and verify that the message is no longer displayed.
- Data transfer procedure when replacing SD card with a new one.
Follow the below procedure in order to properly transfer the initial data (date, VIN information etc.) to the new SD card.
(a) Park the vehicle in a location where GPS reception is available. This is necessary for the start of initial data transfer.
Note: Confirm if GPS signal is available.
In the vehicle condition with no SD card being installed, turn the ignition ON and select the Navigation. If values for the latitude, longitude and elevation positions are displayed on the compass screen as shown in the figure, GPS reception is currently available.
If position values are displayed, it means GPS reception currently is available. If not available, (- – -) is displayed.
(b) If GPS reception has been confirmed, turn the ignition OFF.
(c) Insert a new SD card, turn the ignition ON and select the Navigation. Verify that a map with the current GPS position marker (vehicle marker) is displayed. Wait in this condition at least for 2 minutes until transfer of the initial data is complete. If possible, test drive the vehicle and verify the icon follows the roads correctly.
- Diagnostic procedure for the SD card. When SD card failure is suspected with symptoms such as “Navigation will not work properly” or “Compass screen appears instead of navigation screen”, follow steps 1- 3 below.
Step 1
With the ignition switched off, remove the SD card from the slot and make sure that the lock tab is set at the “UNLOCKED” side. Insert the card to the slot and check if the issue still is present. If the concern still exists, proceed to next step.
Step 2
Put the CMU into a sleeping condition by the following procedure.
a. Turn the ignition to “OFF”.
b. Get out of the vehicle having the key and lock the door.
c. Wait for 5 minutes.
d. Turn the ignition to “ACC” and verify that the concern disappeared. If the concern still exists, proceed to next step.
Step 3
Using Mazda Toolbox, check if the SD card is locked to another VIN. If you are prompted to update Mazda Toolbox, do that first.
NOTE:
- Mazda Toolbox is a free PC application to update navigation map for MAZDACONNECT which can be downloaded from the MyMazda.com Website and installed.
- If the SD card cannot be read, remove it and reinstall it. The SD card usually needs to be inserted after starting Mazda Toolbox.
- If you restart Mazda Toolbox for whatever reason and do not R&R the SD card, Mazda Toolbox may not detect the SD card.
- If SD card is completely blank, replace it**. It is likely that the customer tried to format the SD card when trying to update it. Please review the process with the customer to avoid a return visit for the same concern.
If the Toolbox has been installed before June 8, 2016 and is not updated to Version 4 or later since then, first update it to Version 4 or later.
If you are not sure whether your Toolbox is Version 4 or later, confirm it by the screen below just after starting the toolbox.
NOTE:
If MAZDA TOOLBOX is not able to read the SD card,replace the SD card with a new one*.
Compare if the VIN on the screen is same as the VIN of the concerned vehicle.
If these VINs do not match or the SD card has been locked to other vehicle and cannot be used on the concerned vehicle with error message “Invalid SD Card” on the center display.
In such a cases, there are two possibilities: (1) mixed-up with a SD card valid to another vehicle – Find the valid SD card for the concerned vehicle.
(2) SD card was mistakenly inserted to other vehicle and locked for that vehicle. – Replace the SD card with a new one***.
If VIN matches with the concerned vehicle, proceed to next step.
Go to Setting, select “SD diagnostic”.
Wait while the card is being analyzed, note this may take several minutes.
| MAZDA CONNECT Error Message | SD Card diagnostic | VIN Information | Dealer Action |
| Invalid SD Card | SD Card is valid | VIN matches the customer’s vehicle | Update the SD card for the customer |
| Invalid SD Card | SD Card is valid | VIN does not match the customer’s vehicle | Replace the SD card with a new one*** |
For additional SD diagnostic result information, click ”For more information about your SD card click here.”
| SD Card license valid = | Dealer Action |
| Yes | Update the SD card for the customer |
| No | Replace the SD card with a new one* |
Warranty Information
* In this case,SD card replacement will be covered under Mazda’s New Vehicle Limited Warranty term.
** In this case, SD card replacement will not be covered under Mazda’s New Vehicle Limited Warranty term; however, the case can be reviewed for possible goodwill using DSA or District Service Manager authorization.
***In this case,SD card replacement is not covered under Mazda’s New Vehicle Limited Warranty term due to the fact the SD card does not match the vehicle VIN.
| MAZDA | CX-3 | 2016-2017 |
| MAZDA | CX-5 | 2016-2017 |
| MAZDA | CX-9 | 2016-2017 |
| MAZDA | MAZDA2 | 2016-2017 |
| MAZDA | MAZDA3 | 2014-2017 |
| MAZDA | MAZDA6 | 2016-2017 |
| MAZDA | MX-5 | 2016-2017 |
MT-003-17
MT-003/17
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- 【Maps】USA / Canada / Mexico (North America)
- 【Compatible with】3 / CX-5 / CX-9 / CX-30 2021-2023; Cx-50 2022-2024; Mx-30 2022-2023
- 【Compatible with】Cx-5 2021 – 2023 (Works only with 10,25 inches / 26 cm display with Connect System 2)
- 【Compatible with】Cx-9 2021 – 2023 (Works only with 10,25 inches / 26 cm display with Connect System 2)
- 【2021/2022 MODEL YEAR IMPORTANT NOTE ! Please note that this product is fit for the following VIN】：
- This navigation SD card contains extensive information about millions of roads and buildings. Whether you're traveling to tourist destinations, hotels, gas stations, towns, villages, pet shops, barber shops, or navigating through complex traffic lights and road conditions, it offers precise and reliable data to help you reach your destination swiftly.
- Our car navigation cards offer pinpoint accuracy and reliability, ensuring that you never get lost on the road. With accurate maps data, you can trust our nav SD cards to guide you efficiently to your destination, whether it's a familiar local spot or an entirely new location.
- Compatible with: 2024 3 & CX-30; 2024-2025 CX-5; 2023-2025 CX-90.
- Regarding map update year: In 2024. Each map is built upon an initial foundational database, and subsequent updates are made on top of this base every year. The database for this map is from 2023, hence some cards may display that particular database year. However, the navigation card's map is updated to 2024 Q2. Thank you for your understanding.
- During installation, please insert the card with the engine off, and then switch the engine on. The installation procedure will initiate automatically, so all you need to do is follow the on-screen instructions provided.
- Compatible with the following cars:
- 2024 - MX-5
- 2025 - 3
- 2025 - CX-30
- 2025 - CX-50
- Compatible with the following cars:
- 2024-2025 - CX-5
- 2024 - CX-30
- 2024-2025 - CX-90
- Note: the SD card can be used only in one car, once it is installed to the navigation system for the first time, it will be locked with cars VIN. Navigation system SD cards cannot be used/switched from one vehicle to another.
- Please check if your VIN number is compatible with our products before purchasing.
- Compatible with the following cars:
- 2021/22/23-Cx5.
- 2021/22/23-Cx9.
- Cx50-2022/23
- The Navigation SD Card is compatible with the following Cars:2014 2015 2016 2017 2018 - 3 - Sport / Touring / Grand Touring. 2016 2017 2018 2019 2020 2021 - 6 - Sport / Touring / Grand Touring 2016 2017 2018 2019 2020 2021 - CX-3 Sport / Touring / Grand Touring
- The Navigation SD Card is compatible with the following Cars:2016 2017 2018 2019 2020 - CX-5 Sport / Touring / Grand Touring 2016 2017 2018 2019 2020 - CX-9 Sport / Touring / Grand Touring 2016 2017 2018 2019 2020 - MX-5 Sport / Club / Grand Touring
- Note: Compatible with a 7 or 8-Inch Full-Color Touch Screen Display, the SD card can be used only in one car, once it is installed in the navigation system for the first time, it will be locked with the cars VIN. Navigation system SD cards cannot be used/switched from one vehicle to another. Item is unused & guaranteed to work.
- Get accurate directions to anywhere with map updates that identify new roads, businesses, schools, hospitals and points of interest. Accurate driving through unfamiliar or recently changed areas to reach your destination quickly and efficiently. SD cards work in all cities, counties, and metropolitan areas in the United States, Canada and Mexico
- Service:We are always committed to providing customers with premium products and service, please contact us if you have any questions about our products
- 【Designed Exclusively for North America】: Tailored specifically for the United States, Canada, and Mexico, this navigation SD card boasts comprehensive map data to ensure seamless navigation to your destination, whether it's through bustling city streets or serene countryside roads.
- 【Enhanced Navigation Features】: This navigation SD card includes lane guidance, speed limit alerts, stop sign alerts to the Heads-Up Display (HuD), and voice command functions. It supports zip codes, addresses, coordinates, intelligent route planning, and offers fast and accurate GPS tracking.
- 【Offline Accurate Navigation】: This navigation SD card offers accurate route planning without needing an internet connection. It ensures uninterrupted guidance and essential route information even in remote or low-coverage areas, where traditional online navigation may falter.
- 【Easy Plug-and-Play Installation】: Simplicity at its finest, this navigation SD card requires no complex setup. Simply insert it into your vehicle's navigation system, and you're ready to go.(**Please ensure you insert the card before switching on the engine.)
- 【Intelligent VIN Matching & Locking】: Featuring a unique VIN matching technology, this navigation SD card locks to your vehicle's VIN upon first installation, ensuring security and exclusivity. This design prevents unauthorized transfer between vehicles, keeping your driving data safe and secure.
- SD Card Compatible with Maz da 2021/2022/2023 Cx5 and Maz da 2021/2022/2023 Cx9.SD Card Applies to vehicle with the Maz da Connect system and screen but without navigation from the factory.Adds all the functionality to the heads-up display.
- Get accurate directions to anywhere with map updates that identify new roads, businesses, schools, hospitals and points of interest. Accurate driving through unfamiliar or recently changed areas to reach your destination quickly and efficiently. SD cards work in all cities, counties, and metropolitan areas in the United States, Canada, and Mexico.
- For Maz da: 3 (2021/2022/2023) JAPAN built Vehicle with VIN#: JM1BP****M1 400001 and higher.PLEASE CHECK YOUR VIN# BEFORE ORDERING.
- For Mexico Built Vehicle: Mexico built for Ma zda: 3 (2021-2023) with VIN# 3MZBP****MM 250004 and higher.PLEASE CHECK YOUR VIN# BEFORE ORDERING.
- For Maz da (2021-2023) Cx30 with VIN# 3MVDM****MM 300002 and higher.PLEASE CHECK YOUR VIN# BEFORE ORDERING.
- 【Compatible with】CX-50/3/CX-30/CX-70 2025, MX-5 2024+.
- 【Map Coverage Area】Covering major cities and road networks in the United States, Canada, and Mexico, this navigation card offering users comprehensive and accurate navigation services to facilitate easy arrival at your destinations.
- 【Easy To Install】Simple plug and play installation. Simply insert the card when the engine is off, then start the engine, and the installation process will automatically initiate. Wait for the screen to display completion once the installation is finished.
- 【Please Note】The navigation SD card can be used only in one car, once it is installed to the navigation system for the first time, it will be locked with cars VIN. Navigation system SD cards cannot be used/switched from one vehicle to another.
- 【Please Note】This car GPS map card cannot be updated.
- 【Compatible Vehicles】The Navigation SD Card Compatible with Mazda 2014-2018 - 3, 2016-2024 - Mazda 6/CX-3/MX-5, 2016-2020 - CX-5/CX-9. For more car models, please carefully see product description
- 【Latest Navigation】The SD card is used to store video data for automotive navigation, including maps & road info. It's updated with the latest map database, covering the newest expanded coverage of hundreds of cities, counties, and metropolitan areas in all 50 U.S. states, Puerto Rico, and Canada
- 【Built in High-end Chip】The Navigation SD card is comprised of high-end chip. It boasts 32GB of memory and high-speed data processing capabilities, making it resistant to burnout or damage during use
- 【Easy to Install】First, turn off the vehicle to ensure no current is flowing. Next, locate the SD card slot and insert the new navigation SD card into the slot until you hear a click, indicating completion of installation. (The slot is spring type. Don't forcibly pull out the SD card without fully inserting it, as this may easily damage the chip)
- 【Order with Confidence】Forccord Latest Version Navigation SD Card. Please verify if the vehicle model is correct and dimensions prior to placing your order. Should you have any inquiries, do not hesitate to reach out to us, and we will respond to you as promptly as possible
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
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