SSP97 Liftgate/Trunk Lid Latch Replacement – 2014 Mazda CX-9 and 2015 Mazda MX-5

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2014 CX-9 and 2015 MX-5 Liftgate/Trunk Lid Latch Replacement Special Service Program (SSP) 97 

MazdaeBay Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2014 CX-9 and 2015 MX-5 vehicles.

On the affected vehicles, the strength of an internal part of the liftgate latch actuator or trunk lid latch actuator may be insufficient due to the usage of inappropriate material.

With repeated lock-unlock operation, the internal part may be broken, making the lock-unlock operation impossible. In the worst case, though the trunk lid can be opened using the key, the liftgate or trunk lid may not be opened electrically (by operating switch, transmitter, etc.).

Dealers are to replace the liftgate or trunk lid latch with a new, improved latch.

This repair must be performed at no charge to the vehicle owner.

 

SSP97 will be in effect until May 31, 2022, regardless of mileage.

 

Owners of subject vehicles will be notified by first class mail beginning April 30, 2015.

 

SUBJECT VEHICLES 

ModelVIN RangeBuild Date Range
2014 CX-9JM3 TB E0 442375 – 447124From May 19, 2014 throughAugust 1, 2014
2015 MX-5JM1 NC F0 237799 – 238920From May 21, 2014 throughAugust 1, 2014

 

 

PARTS INFORMATION 

DescriptionPart NumberQuantityModel
 Trunk Lid LatchNE52-56-820A SSP97 Liftgate/Trunk Lid Latch Replacement - 2014 Mazda CX-9 and 2015 Mazda MX-5 | small light1MX-5 with retractable hard top
NF79-56-820A SSP97 Liftgate/Trunk Lid Latch Replacement - 2014 Mazda CX-9 and 2015 Mazda MX-5 | small light1MX-5 without retractable hard top
Liftgate Latch (latch & lock actuator)TD11-62-310B1CX-9

 

CONDITION OF CONCERN

On 2014 CX-9 vehicles with manual liftgate and certain 2015 MX-5 vehicles, the strength of an internal part of the liftgate latch actuator or trunk lid latch actuator may be insufficient due to the usage of inappropriate material.

With repeated lock-unlock operation, the internal part may be broken, making the lock-unlock operation impossible.

In the worst case, though the trunk lid can be opened using the key, the liftgate or trunk lid may not be opened electrically (by operating switch, transmitter, etc.).

 

Dealers are to replace the liftgate or trunk lid latch with a new, improved latch. This repair must be performed at no charge to the vehicle owner.

 

SSP97 will be in effect until May 31, 2022, regardless of mileage.

 

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