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2014 CX-9 and 2015 MX-5 Liftgate/Trunk Lid Latch Replacement Special Service Program (SSP) 97
Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2014 CX-9 and 2015 MX-5 vehicles.
On the affected vehicles, the strength of an internal part of the liftgate latch actuator or trunk lid latch actuator may be insufficient due to the usage of inappropriate material.
With repeated lock-unlock operation, the internal part may be broken, making the lock-unlock operation impossible. In the worst case, though the trunk lid can be opened using the key, the liftgate or trunk lid may not be opened electrically (by operating switch, transmitter, etc.).
Dealers are to replace the liftgate or trunk lid latch with a new, improved latch.
This repair must be performed at no charge to the vehicle owner.
SSP97 will be in effect until May 31, 2022, regardless of mileage.
Owners of subject vehicles will be notified by first class mail beginning April 30, 2015.
SUBJECT VEHICLES
Model | VIN Range | Build Date Range |
2014 CX-9 | JM3 TB E0 442375 – 447124 | From May 19, 2014 throughAugust 1, 2014 |
2015 MX-5 | JM1 NC F0 237799 – 238920 | From May 21, 2014 throughAugust 1, 2014 |
PARTS INFORMATION
Description | Part Number | Quantity | Model |
Trunk Lid Latch | NE52-56-820A ![]() | 1 | MX-5 with retractable hard top |
NF79-56-820A ![]() | 1 | MX-5 without retractable hard top | |
Liftgate Latch (latch & lock actuator) | TD11-62-310B | 1 | CX-9 |
CONDITION OF CONCERN
On 2014 CX-9 vehicles with manual liftgate and certain 2015 MX-5 vehicles, the strength of an internal part of the liftgate latch actuator or trunk lid latch actuator may be insufficient due to the usage of inappropriate material.
With repeated lock-unlock operation, the internal part may be broken, making the lock-unlock operation impossible.
In the worst case, though the trunk lid can be opened using the key, the liftgate or trunk lid may not be opened electrically (by operating switch, transmitter, etc.).
Dealers are to replace the liftgate or trunk lid latch with a new, improved latch. This repair must be performed at no charge to the vehicle owner.
SSP97 will be in effect until May 31, 2022, regardless of mileage.