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MULTI-MODELS – AUDIO SCREEN LOCKS UP (BLACK SCREEN) / AUDIO TOUCH SCREEN INOPERATIVE
APPLICABLE MODEL(S)/VINS
2013-2015 CX-5
2014-2015 Mazda6
2013-2015 CX-9 with VINs lower than JM3TB******460027 (produced before April 1, 2015)
Audio screen that is locking-up (black screen) or an inoperative audio touch screen. In both cases however, the audio unit sound output is normal.
This concern may be caused by an internal failure of the audio unit.
The production process at the audio supplier has been improved to eliminate these concerns.
REPAIR PROCEDURE
- Replace the audio unit with a modified exchange unit according to the instructions on MS3 online or the Workshop Manual (section 09-20).
PART(S) INFORMATION
| Part Number | Description | Qty. | Applicable Country |
| GJS1-66-DV0C | Audio Unit | 1 | USA, Canada and Mexico |
| GJS2-66-DV0C | Audio Unit | 1 | USA, Canada and Mexico |
| KJ01-66-DV0C | Audio Unit | 1 | USA, Canada and Mexico |
| TK21-66-DV0D | Audio Unit | 1 | USA and Canada |
| TK22-66-DV0C | Audio Unit | 1 | USA and Canada |
| TK23-66-DV0C | Audio Unit | 1 | Mexico |
| TK24-66-DV0C | Audio Unit | 1 | Mexico |
