Audio Screen Locks Up/Inoperative – 2013-2015 Mazda

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MULTI-MODELS – AUDIO SCREEN LOCKS UP (BLACK SCREEN) / AUDIO TOUCH SCREEN INOPERATIVE

APPLICABLE MODEL(S)/VINS

2013-2015 CX-5

2014-2015 Mazda6

2013-2015 CX-9 with VINs lower than JM3TB******460027 (produced before April 1, 2015)

 

Audio screen that is locking-up (black screen) or an inoperative audio touch screen. In both cases however, the audio unit sound output is normal.

 

This concern may be caused by an internal failure of the audio unit.

The production process at the audio supplier has been improved to eliminate these concerns.

 

REPAIR PROCEDURE

  1. Replace the audio unit with a modified exchange unit according to the instructions on MS3 online or the Workshop Manual (section 09-20).

 

 

PART(S) INFORMATION

Part Number Description Qty. Applicable Country
GJS1-66-DV0C Audio Unit 1 USA, Canada and Mexico
GJS2-66-DV0C Audio Unit 1 USA, Canada and Mexico
KJ01-66-DV0C Audio Unit 1 USA, Canada and Mexico
TK21-66-DV0D Audio Unit 1 USA and Canada
TK22-66-DV0C Audio Unit 1 USA and Canada
TK23-66-DV0C Audio Unit 1 Mexico
TK24-66-DV0C Audio Unit 1 Mexico

 

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