9916H – Lift Gate Stay Damper Concern – 2010-2016 Mazda

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NHTSA Campaign Number: 16V644
Manufacturer Mazda North American Operations
Components STRUCTURE
Potential Number of Units Affected 580,455


Rear Lift Gate may Fall if Lift Gate Stays Corrode

If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.



Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015.

On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.



Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available.

Mazda sent an interim notifications to owners November 2016 and will mail a second notice when remedy parts are available.

Owners may contact Mazda customer service at 1-800-222-5500.

Mazda’s number for this recall is 9916H.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Check if your Mazda has a Recall



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3 thoughts on “9916H – Lift Gate Stay Damper Concern – 2010-2016 Mazda”

  1. I received a recall notice 9916H. Called dealer and made an appointment for them to tell me the part was unavailable. That was May 31. Have heard nothing about the part being received let alone available to fix. Is there a problem with getting this part or is it the dealer (Wakefield, MA)?
    Please advise.

  2. In Nov. I received a recall 9918H. Today I got a frontal air bag concern, when will I get information when parts and products will be with my dealer Jim Click in Tucson, Az.


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