September 27, 2021 NHTSA CAMPAIGN NUMBER: 21V750000
A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
NHTSA Campaign Number: 21V750
Manufacturer Mazda North American Operations
Potential Number of Units Affected 8,648
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, “Seat Belt Assembly Anchorages.”
Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda’s number for this recall is 5221I.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
February 9, 2021; The seat supplier adopted corrective measures to fix the defect in mass production.
March, 2021through August, 2021; Mazda was considering the remedy method to fix vehicles in the field which may be affected by this defect. Also, Mazda and the parts supplier started to prepare improved parts and determined the subject population of affected vehicles with this defect in the field. Mazda had not received any field reports of this defect from any market to this date.
September 14, 2021: Mazda held a Quality Audit Committee meeting to review all available information to date, and out of an abundance of caution, determined to conduct a proactive field action on certain MY2020 and MY2021 CX-9 vehicles in the U.S. No accidents, injuries or deaths have been reported as a result of this defect.
2 Affected Products
11 Associated Documents
Miscellaneous Document – Parts and Warranty Information
Remedy Instructions and TSBRCRIT-21V750-6716
ISSUED Owner Notification Letter(Part 577)- US Territory Letter
ISSUED Owner Notification Letter(Part 577)RCONL-21V750-7713
Noncompliance Notice 573 ReportRCLRPT-21V750-1894
Manufacturer Notices(to Dealers,etc) – NOTIFICATION OF SAFETY RECALL 52211RCMN-21V750-2825
Recall Quarterly Report #1, 2021-4
Manufacturer Notices(to Dealers,etc) – 11/3/21RCMN-21V750-0063
Recall Quarterly Report #2, 2022-1RCLQRT-21V750-4279
Recall Quarterly Report #3, 2022-2
Latest Recalls Documents
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