The Doors do not Lock / Unlock when Pressing the Request Switch – 2007-2015 Mazda CX-5

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2007-2015 CX-9 – DOORS DO NOT LOCK / UNLOCK WHEN USING DOOR REQUEST SWITCH

APPLICABLE MODEL(S)/VINS

2007-2015 CX-9 vehicles equipped with advanced keyless entry system

 

The doors do not lock / unlock when pressing the request switch. This may be caused by a torn or cracked request switch rubber button (A).

request switch rubber button (A)

 

The rubber surface of the request switch may become gradually worn out by repeated use. Water may enter the request switch and cause a short-circuit of the electrical system.

To eliminate this concern, the thickness of the rubber button has been increased from 0.6 mm to 1.8 mm to improve wear resistance.

 

REPAIR PROCEDURE

  1. Verify the concern by inspecting the request switch rubber button for damage.
    • If the rubber button is torn or cracked, proceed to Step 2.
    • If the rubber is not broken, this does not apply. Proceed to the instructions on MS3 online or the Workshop Manual for further troubleshooting information.
  2. Replace the affected side request switch (A) with a modified part according to the instructions on MS3 online or the Workshop Manual (section 09-14).

request switch (A)

 

PART(S) INFORMATION

Part Number Description Qty. Notes
TD12-58-4B1A Request Switch (RH) 1
TD12-59-4B1A Request Switch (LH) 1

 


 

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Last update on 2024-06-05 / Affiliate links / Images from Amazon Product Advertising API

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