Incoming Calls Always Display the First Name of Phonebook/Contact List – 2011-2013 Mazda

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MULTIPLE MODEL – INCOMING CALL ALWAYS DISPLAY FIRST NAME OF PHONEBOOK / CONTACT LIST

APPLICABLE MODEL(S)/VINS

2011-2012 CX-9

2011-2013 Mazda6

 

Incoming calls always display the first name of the phonebook / contact list.

 

This concern may be caused by the Bluetooth Module software.

 

REPAIR PROCEDURE

  1. Replace the Bluetooth/Hands-free module with a modified one according to MS3 online instructions or Workshop Manual.
  2. Turn the ignition ON, delete all paired phones, outgoing call records, incoming call records and contact lists.
  3. Turn ignition OFF; after 10 seconds, turn the ignition ON again.
  4. Re-pair the phone and download the phone book.

 

PART(S) INFORMATION

Part Number Description Qty. Notes
TG18-66-DHXC Bluetooth / Hands-free module 1 CX-9
GEG3-66-DHXC Bluetooth / Hands-free module 1 Mazda6

 

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