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| Subject:
WHITE MILKY STAINS ON INNER SURFACE OF HEADLIGHT LENS | Bulletin No: 09-014/16 |
| Last Issued: 03/14/2016 |
BULLETIN NOTE
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red beside the change bars.
| Previous TSBs: | Date(s) Issued: |
| 09-014/16 | 02/26/16 |
APPLICABLE MODEL(S)/VINS
2013-2016 CX-5 vehicles with VINs between JM3KE****** 486578 – 745219 (produced between May 28, 2014 and Nov. 23, 2015)
DESCRIPTION
Some vehicles equipped with LED or Discharge type headlights may exhibit white milky stains on the inner surface of the headlight lens. Some customers may complain of the poor appearance.
This concern is caused by gas that emits from a gasket in the lamp unit. The gas adheres to the inner surface of the headlight lens and reacts with the anti-clouding coating and moisture in the air to create white milky stains.
The gasket material has been improved to eliminate this concern.
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
- Verify the customer concern.
NOTE: Foggy lenses due to condensation is a natural phenomenon. Do not replace the head lamp unit(s) for foggy lenses.
- Replace the affected head lamp unit(s) with modified parts according to the instructions on MS3 online or the Workshop Manual (section 09-18 FRONT COMBINATION LIGHT REMOVAL/INSTALLATION).
NOTE: Discharge Headlights Only: Be sure to replace the seal (shown below) with a new part.
- Verify the repair.
PART(S) INFORMATION
| Description | Qty. | Headlight Type | Part Number |
| HEAD LAMP UNIT, LH | 1 | LED | KA0G-51-031D |
| HEAD LAMP UNIT, RH | 1 | LED | KA0G-51-041D |
| HEAD LAMP UNIT, LH | 1 | Discharge | KR22-51-031A |
| HEAD LAMP UNIT, RH | 1 | Discharge | KR22-51-041A |
| SEAL | 1 or 2 | For Discharge Headlights only | C236-51-0B2  |
NOTE: Check the GEPC for the correct part number for subject vehicle.
WARRANTY INFORMATION
NOTE:
- This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
- This repair will be covered under Mazda
’s New Vehicle Limited Warranty term. - Additional diagnostic time cannot be claimed for this repair.
’s New Vehicle Limited Warranty term.| With LED Headlights | With Discharge Headlights | |
| Warranty Type | A | A |
| Symptom Code | 98 | 98 |
| Damage Code | 9W | 9W |
| Part Number Main Cause | KA0G-51-031D or KA0G-51-041D | KR22-51-031A or KR22-51-041A |
| Quantity | 1 | 1 |
| Operation Number / Labor Hours: | XXLACARX / 0.7 Hrs. (Right Side) XXLACBRX / 0.7 Hrs. (Left Side) XXLACZRX / 0.9 Hrs. (Both Sides) | XXLADARX / 0.7 Hrs. (Right Side) XXLADBRX / 0.7 Hrs. (Left Side) XXLADZRX / 1.0 Hrs. (Both Sides) |
NOTE: If both headlights require replacement, claim the other headlight as a related part.
09-014/16
03/14/2016
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09-014/16
02/26/2016
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- Original Equipment Quality Seal For The Most Reliable Performance
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- Significantly whiter light to improve comfort and safety
- When Installing A New Bulb, Never Touch The Glass. Either Use Gloves Or Paper Towel When Handling
- When using the Amazon part finder, be sure to confirm the POSITION and NOTES provided. For some vehicles, bulbs may fit some positions (fog light, low beam, high beam, or high/low beam), but not all. The POSITION and NOTES ensure Exact Fit!
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- More Downroad Visibility: XtraVision bulbs have an enhanced downroad visibility with no added glare.
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- OEM QUALITY AND DOT COMPLIANT: VIsionPlus bulbs meet the Department of Transportation requirements. Choosing original equipment bulbs reduces the chance of early failure thanks to their higher quality standards.
- CONFIRM FIT: When using the Amazon part finder, be sure to confirm the POSITION and NOTES provided. For some vehicles, bulbs may fit some positions (fog light, low beam, high beam, or high/low beam), but not all. The POSITION and NOTES ensure Exact Fit! AVAILABLE IN: 9003, 9004, 9005, 9006, 9007, 9008/H13, H1, H3, H7, H11
- ALWAYS REPLACE IN PAIRS: At the end of their life, lamps project less light, therefore reducing visibility. When changing a headlight bulb, it's best to change in pairs to ensure a symmetric light beam from both bulbs on the road. When installing a new bulb, never touch the glass. Either use gloves or paper towel when handling.
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- HIGH PERFORMANCE AND VALUE: The performance choice for safety-conscious drivers, VisionPlus headlight bulbs offer high-performance and excellent value. VisionPlus is the right choice for today's demanding drivers.
- UP TO 60% MORE VISION FOR A SAFER DRIVE: Philips VisionPlus headlights produce up to 60% more vision,* which allows drivers to see father for greater safety and comfort. *Compared to standard minimum legal requirements in low beam tests results.
- OEM QUALITY AND DOT COMPLIANT: VIsionPlus bulbs meet the Department of Transportation requirements. Choosing original equipment bulbs reduces the chance of early failure thanks to their higher quality standards.
- CONFIRM FIT: When using the Amazon part finder, be sure to confirm the POSITION and NOTES provided. For some vehicles, bulbs may fit some positions (fog light, low beam, high beam, or high/low beam), but not all. The POSITION and NOTES ensure Exact Fit! AVAILABLE IN: 9003, 9004, 9005, 9006, 9007, 9008/H13, H1, H3, H7, H11
- ALWAYS REPLACE IN PAIRS: At the end of their life, lamps project less light, therefore reducing visibility. When changing a headlight bulb, it's best to change in pairs to ensure a symmetric light beam from both bulbs on the road. When installing a new bulb, never touch the glass. Either use gloves or paper towel when handling.
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- OEM QUALITY AND DOT COMPLIANT: CrystalVision Platinum bulbs meet the Department of Transportation requirements. Choosing original equipment bulbs reduces the chance of early failure thanks to their higher quality standards.
- CONFIRM FIT: When using the Amazon part finder, be sure to confirm the POSITION and NOTES provided. For some vehicles, bulbs may fit some positions (fog light, low beam, high beam, or high/low beam), but not all. The POSITION and NOTES ensure Exact Fit! AVAILABLE IN: 9003, 9004, 9005, 9005XS, 9006, 9006XS, 9007, 9008, 9012, 9145, H1, H3, H7, H11, H11B, PS24WFF, PSX24W
- ALWAYS REPLACE IN PAIRS: At the end of their life, lamps project less light, therefore reducing visibility. When changing a headlight bulb, it's best to change in pairs to ensure a symmetric light beam from both bulbs on the road. When installing a new bulb, never touch the glass. Either use gloves or paper towel when handling.
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- UP TO 60% MORE VISION FOR A SAFER DRIVE: Philips CrystalVision platinum headlights produce up to 60% more vision,* which allows drivers to see father for greater safety and comfort. *Compared to standard minimum legal requirements in low beam tests results.
- OEM QUALITY AND DOT COMPLIANT: CrystalVision Platinum bulbs meet the Department of Transportation requirements. Choosing original equipment bulbs reduces the chance of early failure thanks to their higher quality standards.
- CONFIRM FIT: When using the Amazon part finder, be sure to confirm the POSITION and NOTES provided. For some vehicles, bulbs may fit some positions (fog light, low beam, high beam, or high/low beam), but not all. The POSITION and NOTES ensure Exact Fit! AVAILABLE IN: 9003, 9004, 9005, 9005XS, 9006, 9006XS, 9007, 9008, 9012, 9145, H1, H3, H7, H11, H11B, PS24WFF, PSX24W
- ALWAYS REPLACE IN PAIRS: At the end of their life, lamps project less light, therefore reducing visibility. When changing a headlight bulb, it's best to change in pairs to ensure a symmetric light beam from both bulbs on the road. When installing a new bulb, never touch the glass. Either use gloves or paper towel when handling.
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- Always replace in pairs to ensure a symmetric light beam from both bulbs on the road. Headlights dim over time.
- Headlight bulbs by Philips, for over 100 years we have been continuously innovating automotive lighting
- When installing a new bulb, never touch the glass. Either use gloves or paper towel when handling.
- Fit type: Vehicle Specific
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- Always replace in pairs to ensure a symmetric light beam from both bulbs on the road. Headlights dim over time.
- Headlight bulbs by Philips, for over 100 years we have been continuously innovating automotive lighting
- When installing a new bulb, never touch the glass. Either use gloves or paper towel when handling.
- When using the Amazon part finder, be sure to confirm the POSITION and NOTES provided. For some vehicles, bulbs may fit some positions (fog light, low beam, high beam, or high/low beam), but not all. The POSITION and NOTES ensure Exact Fit!
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- Original equipment quality seal for the most reliable performance
- Always replace in pairs to ensure a symmetric light beam from both bulbs on the road. Headlights dim over time.
- Headlight bulbs by Philips, for over 100 years we have been continuously innovating automotive lighting
- When installing a new bulb, never touch the glass. Either use gloves or paper towel when handling.
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
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