8715J – Ignition Switch May Overheat – 1990-1998 Mazda

NHTSA

15V674

SUMMARY:

Mazda North American Operations (Mazda) is recalling certain model year 1989-1998 MPV, 1990-1995 323, 1990-1998 Protege, 1992-1993 MX-3, 1993-1995 929, 1993-1997 MX-6, and 1993-1998 626 vehicles.

In the affected vehicles, grease applied to the contact points inside the ignition switch may become conductive and overheat.

 

CONSEQUENCE:

If the ignition switch overheats there would be an increased risk of a fire.

 

REMEDY:

Mazda will notify owners, and dealers will replace the ignition switch, free of charge.

The recall began on December 17, 2015.

Owners may contact Mazda Customer Experience Center at 1-800-222-5500, option#6.

Mazda’s number for this recall is 8715J.

 

NOTES:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Mazda Has a Recall

 

TO: All Mazda Dealership General Managers, Service Managers, and Parts Managers

DATE: December 2015

SUBJECT: 1989-1998 MPV, 1990-1995 323, 1990-1998 Protegé, 1992-1993 MX-3
1993-1998 626, 1993-1997 MX-6, and 1993-1995 929
Ignition Switch May Overheat – Safety Recall 8715J

 

Mazda Motor Corporation has decided that a defect which relates to motor vehicle safety exists in certain 1989-1998 MPV, 1990-1995 323, 1990-1998 Protegé, 1992-1993 MX-3, 1993-1998 626, 1993-1997 MX-6, and 1993-1995 929 vehicles.

On certain subject vehicles, due to an excessive amount of grease at the contact points inside the ignition switch, the grease may carbonize and accumulate between the contact points, reducing the electrical insulation performance inside the switch. As a result, continuous use may lead the contact points to become conductive which can overheat the switch, resulting in smoke, and increasing the risk of a fire.

All owners of affected vehicles will be notified by first class mail beginning December 17, 2015.

The purpose of this recall campaign is to replace the ignition switch with a modified one. Due to limited availability of replacement parts, the repair will be available in phases according to the parts availability as follows. Owners of models for which parts are currently unavailable will be advised to wait until they receive a second notification of replacement parts availability.

Phase	Applicable model	Parts availability notification to owners
1	1995-1998 Protegé 1989-1998 MPV	December 2015
2	1993-1998 626 1993-1997 MX-6 1993-1995 929 1990-1995 323 1990-1994 Protegé 1992-1993 MX-3	Early March 2016

 

This package contains important information about Safety Recall 8715J:

Attachment I	Dealer Service Information
Attachment II	Repair Procedure
Attachment III	Owner Notification Letters and Reimbursement Form

 

 

Important Safety Notice: The National Traffic and Motor Vehicle Safety Act prohibits the delivery of any subject vehicle without performing the necessary repair for defects or failures. Failure to perform applicable recalls before delivery can result in extensive dealer fines and penalties from the Federal Government. Therefore, you must complete this recall for all affected vehicles in your inventory prior to delivery.

 

To help you effectively perform this recall, Mazda has developed the following resources:

1. The attached service and parts information and repair procedures are available on eMDCS and MS3 (Mazda Service Support System) websites via MXConnect.
2. For technical assistance, contact the Technical Assistance Hotline at (888) 832-8477, Option 3.
3. For warranty questions, contact the Warranty Hotline at (877) 727-6626, Option 3.
4. For parts questions, contact the Corporate Dealer Assistance Group at (877) 727-6626 Option 2.
5. We recommend using the Recall Reminder Report #JS30R165-1 and Recall Reminder Labels available in Web Reporting to encourage customers to come in for the recall (with recall reminder postcards). Dealers may use such owner information for the sole purpose of conducting and performing this recall, and for no other purpose. Using it for marketing activities is strictly prohibited and could subject your dealership to serious fines. The information in the report is protected by state privacy and other applicable laws regarding disclosure of personal and/or confidential, restricted or blocked information. It is the dealer’s responsibility to protect the confidentiality of owner records and prevent the release of information to other parties.

Please make certain the appropriate personnel in your dealership are aware of these resources and are familiar with the details of this recall before responding to customer inquiries.

 

We apologize for any inconvenience this recall may cause you and your customers. Your understanding and support in carrying out this recall campaign is greatly appreciated.

 

Sincerely,

 

Satoshi Takahashi

Director, Technical Services Division  Mazda North American Operations

 

ATTACHMENT I

SERVICE INFORMATION
Safety Recall 8715J

 

CONDITION OF CONCERN

On certain ignition switches of subject vehicles, an excessive amount of grease might be applied on the contact points inside the switch. The grease may carbonize due to heat from arc discharge generated during switch operation.  The carbonized grease may accumulate between the contact points (moving contact and fixed contact), reducing the electrical insulation performance inside the switch. If the vehicle continues to be used with such condition, the contact points may become conductive, which may allow the switch to generate heat, resulting in smoke, and increasing the risk of a fire.

 

SUBJECT VEHICLES 

Model	VIN Range	Build Date Range
1989-1998 MPV	JM2 LV**** K0 100025 – N0 454310 JM3 LV**** K0 100008 – W0 849881	April 5, 1988 through November 25, 1998
1990-1995 323	JM1 BG*3** L0 100122 – S0 838872	May 30, 1989 through April 21, 1995
1990-1998 Protegé	JM1 BG*2** L0 100065 – S0 839749 JM1 BA**** S0 100045 – S0 146919 JM1 BB**** T0 305625 – T0 365977 JM1 BC**** V0 128326 – W0 237295	May 9, 1989 through April 13, 1998
1993-1998 626	1YV GE2*** P5 130584 – V5 682122 1YV GF2*** W5 100178 – W5 757093	September 1, 1992 through March 31, 1998
1993-1997 MX-6	1YV GE3*** P5 000717 – V5 673418	September 1, 1992 through May 30, 1997
1992-1993 MX-3	JM1 EC**** N0 100039 – P0 238684	July 30, 1991 through August 31, 1993
1993-1995 929	JM1 HD**** P0 202246 – S0 404281	September 1, 1992 through April 26, 1995

 

The asterisk symbol “*” can be any letter or number.

 

OWNER NOTIFICATION

Mazda notified U.S. owners by first class mail beginning December 17, 2015. A second notification of replacement parts availability was mailed to all owners March 10 – 17, 2016.

 

PARTS INFORMATION

Description	Part Number	Quantity	Applicable Models
Ignition Switch	B0YA-66-151	1	1995-1998 Protegé
	LAY1-66-151	1	1989-1998 MPV
	H3Y0-66-151	1	1993-1998 626 1993-1997 MX-6 1993-1995 929
	B4Y5-66-151	1	1990-1994 Protegé 1990-1995 323 1992-1993 MX-3
Campaign Label	9999-95-065A-06	1=50 labels	Obtain in Mazda  e-Store (no charge)

 

 

PARTS ORDERING

Parts orders for 8715J must be placed on the web page in MXConnect. A complete VIN is needed to process the order. For each VIN order request, the appropriate parts will be automatically selected and ordered based on the VIN.  Please use VIN inquiry on eMDCS to confirm the vehicle is involved in the recall and in OPEN status for recall 8715J.

 

WARRANTY CLAIM PROCESSING INFORMATION

	Replacement of Ignition Switch
Process Number	AF050A
Symptom Code	99
Damage Code	99
Part Number Main Cause	B0YA-66-151		1995-1998 Protegé
	LAY1-66-151		All MPV
	H3Y0-66-151		All 929, 626 and MX-6
	B4Y5-66-151		1990-1994 Protegé All 323 and MX-3
Quantity	1
Labor Operation Number	XXL9TXRX
Labor Hours	0.3 H	1998 626
	0.4 H	All Protégé, 323 and MPV
	0.6 H	1993-1997 626, all MX-6, MX-3, and 929

 

 

For 1995-1998 Protégé only:

	Inspection Only (Not applicable ignition switch)
Process Number	AF050C
Symptom Code	99
Damage Code	99
Part Number Main Cause	7777-SP-K77
Quantity	0
Labor Operation Number	XXM43XCX
Labor Hours	0.2 hrs.

 

RENTAL CAR INFORMATION

Mazda will authorize rental and service loaner vehicles on a limited basis. We are requesting dealer understanding and partnership regarding rental and loaner vehicle utilization. Please make every effort to utilize alternative transportation solutions in place of rental use. Rental is covered if customer has no alternative means of transportation.

 

Rental Car Warranty Claim Information

Please submit rentals on a separate claim problem number as follows:

	Rental Agency Vehicle	Dealer Loaner Car Fleet Vehicle
Warranty Type Code	A	A
Symptom Code	99	99
Damage Code	99	99
Part Number Main Cause	5555-87-15JR	5555-87-15JL
Part Quantity	0	Number of days loaner car was used Mazda pays $35.00/day
Labor Operation Code	MM024XRX	MM024XRX
Labor Hours	0.0	0.0
Sublet – Rental Car
Sublet Invoice Number	Number from Rental Invoice or Dealer Purchase Order
Sublet Type Code	Enter “Z9” (other)
Sublet Amount	Up to $30.00 per day for the number of days customer had rental car
Sublet Text	Number of days rental car was supplied to customer

 

Rental expenses exceeding the two-day limit will require prior DSM Authorization, as outlined in the Mazda Rental Car Reimbursement Program policy.

 

VERIFY THE VEHICLE NEEDS THE RECALL 

1. Verify the vehicle is within the following ranges:

Model	VIN Range	Build Date Range
1989-1998 MPV	JM2 LV**** K0 100025 – N0 454310 JM3 LV**** K0 100008 – W0 849881	April 5, 1988 through November 25, 1998
1990-1995 323	JM1 BG*3** L0 100122 – S0 838872	May 30, 1989 through April 21, 1995
1990-1998 Protegé	JM1 BG*2** L0 100065 – S0 839749 JM1 BA**** S0 100045 – S0 146919 JM1 BB**** T0 305625 – T0 365977 JM1 BC**** V0 128326 – W0 237295	May 9, 1989 through April 13, 1998
1993-1998 626	1YV GE2*** P5 130584 – V5 682122 1YV GF2*** W5 100178 – W5 757093	September 1, 1992 through March 31, 1998
1993-1997 MX-6	1YV GE3*** P5 000717 – V5 673418	September 1, 1992 through May 30, 1997
1992-1993 MX-3	JM1 EC**** N0 100039 – P0 238684	July 30, 1991 through August 31, 1993
1993-1995 929	JM1 HD**** P0 202246 – S0 404281	September 1, 1992 through April 26, 1995

 

The asterisk symbol “*” can be any letter or number.

• If the vehicle is within the above ranges, go to Step 2.
• If the vehicle is not within the above ranges, Recall 8715J is not applicable.

2. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect the vehicle for an Authorized Campaign Label RECALL 8715J attached to the vehicle’s hood or bulkhead.

 

eMDCS System – Warranty Vehicle Inquiry Results:

If eMDCS displays:	Campaign Label is:	Action to perform:
RECALL 8715J OPEN	Present	Contact the Warranty Hotline at (877) 7276626, option 3, to update vehicle history.
	Not present	Proceed to “REPAIR PROCEDURE”.
RECALL 8715J CLOSED	Present	Return vehicle to inventory or customer.
	Not present	Complete a label and apply to vehicle’s hood or bulkhead.
RECALL 8715J is not displayed	Does not apply	Recall does not apply to this vehicle. Return vehicle to customer.

 

 

REPAIR PROCEDURE

Please refer to Attachment II.

 

ATTACHMENT II

1989-1998 MULTI-MODEL – IGNITION SWITCH MAY OVERHEAT 8715J           

 

A. VEHICLE INSPECTION PROCEDURE

1. Verify that the vehicle is within the following range:

Model Year / Model	VIN Range	Build Date Range
1989-1998 MPV	JM2LV****K0100025 – N0454310 JM3LV****K0100008 – W0849881	April 5, 1988 through November 25, 1998
1990-1995 323	JM1BG*3**L0100122 – S0838872	May 30, 1989 through April 21, 1995
1990-1998 Protege	JM1BG*2**L0100065 – S0839749 JM1BA****S0100045 – S0146919 JM1BB****T0305625 – T0365977 JM1BC****V0128326 – W0237295	May 9, 1989 through April 13, 1998
1993-1998 626	1YVGE2***P5130584 – V5682122 1YVGF2***W5100178 – W5757093	September 1, 1992 through March 31, 1998
1993-1997 MX-6	1YVGE3***P5000717 – V5673418	September 1, 1992 through May 30, 1997
1992-1996 MX-3	JM1EC****N0100039 – T0503175	July 30, 1991 through June 17, 1996
1993-1995 929	JM1HD****P0202246 – S0404281	September 1, 1992 through April 26, 1995

 

• If the vehicle is within the above range, proceed to Step 2.
• If the vehicle is not within the above range, return vehicle to the customer or inventory.

2. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for Campaign Labels Recall 8715J attached to the vehicle’s hood or bulkhead. Refer to eMDCS System – Warranty Vehicle Inquiry Results table below.

NOTE:   Be sure to verify Recall number as the vehicle may have multiple Recall labels.

 

 eMDCS System – Warranty Vehicle Inquiry Results:

If eMDCS displays:	Campaign Label is:	Action to perform:
RECALL 8715J OPEN	Present	Contact the Warranty Hotline at (877) 727-6626 option 3 to update vehicle history.
	Not present	Proceed to “B. REPAIR PROCEDURE”.
RECALL 8715J CLOSED	Present	Return vehicle to inventory or customer.
	Not present	Proceed to “C. CAMPAIGN LABEL INSTALLATION”.
RECALL 8715J is not displayed	Does not apply	Recall does not apply to this vehicle. Return vehicle to inventory or customer.

 

B. REPAIR PROCEDURE

NOTE:   Parts broken during disassembly are not considered recall related parts, and are not covered under this recall warranty.

1. Turn the ignition switch to the LOCK position.
2. Disconnect the negative battery cable and wait for 1 (one) minute or more.
3. Remove screws and remove upper and lower column covers.

NOTE:

• Take care not to damage the clips of the column covers.
• After removing the screws, lightly tap the cover at the both sides to disengage the clips.

 

 

1995-1998 Protege:

• If the wires are directly connected to the ignition switch as shown below in Fig. A, the ignition switch is NOT applicable to this recall and does not need to be replaced. Reinstall the column covers in the reverse order of removal and proceed to Step 7.
• If the ignition switch has connector(s) as shown below in Fig. B, proceed to Step 4 and complete the repair.

Fig. A	Fig. B

 

4. Disconnect the ignition switch connector(s).
5. Remove the screw and remove ignition switch.

 

6. Install the new ignition switch and the column covers in the reverse order of removal.
7. Reconnect the negative battery cable.
8. Verify the ignition switch works normally.
9. Proceed to “C. CAMPAIGN LABEL INSTALLATION”.

 

C.  CAMPAIGN LABEL INSTALLATION

1. Fill out a blue “Campaign Label” (9999-95-065A-06) with Campaign No: “8715J”, your dealer code, today’s date.

2. Affix it to the hood or bulkhead as shown.

3. Return the vehicle to customer.

 

Safety Recall 8715J – Electrical Terminal Base of Ignition Switch Can Overheat
Frequently Asked Questions
Updated March 10, 2016

These FAQs will be updated as recall conditions change.

 

FOR DEALERS ONLY

 

Q1.       What is the issue?

1. Due to an excessive amount of grease at the contact points inside the ignition switch, the grease may carbonize and accumulate between the contact points, reducing the electrical insulation performance inside the switch. As a result, continuous use may lead the contact points to become conductive which can overheat the switch, resulting in smoke, and in the worst case, a fire. 

SUBJECT VEHICLES

• 1990-1995 323
• 1993-1998 626
• 1993-1995 929
• 1989-1998 MPV
• 1993-1997 MX-6
• 1992-1993 MX-3
• 1990-1998 Protege

Recall 8715J will display for affected VINs in eMDCS.

 

Q2.      How many vehicles are affected?

1. Approximately 1.3 million vehicles are involved in the United States. Due to the age of the vehicles, many of them are no longer in operation.

 

Q3.      What is the repair?

1. The ignition switch must be replaced.

 

Q4.      Have you had any accidents or injuries reported as a result of this condition?

1. There have been no reports of accidents or injury related to this issue. There have been a few reported cases of fires related to this issue.

 

Q5.    When will owners be notified? 

2015. Owners of subject vehicles were initially notified by mail December 2015.

In mid-March, owners were notified that parts are now available for this recall repair.

 

Q6.       What if a customer is afraid to drive their vehicle?

1. CEC can authorize a rental vehicle on a case-by-case basis. Due to the age of the affected vehicles, DSMs cannot authorize a rental/loaner.

 

Q7.  Are repair parts available? 

1. Yes, replacement parts are now available. A parts order screen for 8715J is available in MX Connect.

 

IMPORTANT SAFETY RECALL

 

Ignition Switch May Overheat – Safety Recall 8715J
NHTSA Campaign No. 15V-674

 

March 2016

 

This notice applies to your vehicle:  VIN _________________

 

Dear Mazda Owner:

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

 

Mazda Motor Corporation has decided that a defect which relates to motor vehicle safety exists in   certain vehicles listed below:

• 1990-1995 323 vehicles produced from May 30, 1989 through April 21, 1995
• 1990-1994 Protegé vehicles produced from May 9, 1989 through August 28, 1995
• 1992-1993 MX-3 vehicles produced from July 30, 1991 through August 31, 1993
• 1993-1998 626 vehicles produced from September 1, 1992 through March 31, 1998
• 1993-1997 MX-6 vehicles produced from September 1, 1992 through May 30, 1997
• 1993-1995 929 vehicles produced from September 1, 1992 through April 26, 1995    If you are a recipient of this notice, your vehicle is included in this recall.

 

In December 2015, we notified you about this safety recall 8715J and requested that you wait until  replacement parts became available.  We are pleased to inform you that parts are now available  to complete the repair of your vehicle.

 

What is the problem?

On certain subject vehicles, due to an excessive amount of grease at the contact points inside the  ignition switch, the grease may carbonize and accumulate between the contact points, reducing the  electrical insulation performance inside the switch. As a result, continuous use may lead the contact  points to become conductive and overheat the switch, resulting in smoke, and increasing the risk of a fire.

 

What will Mazda do?

Your Mazda dealer will replace the ignition switch with a modified one, free of charge. The repair will  take approximately one hour to complete; however, it may take longer depending on the service  workload at your Mazda dealership.

 

What should you do?

Please make an appointment with any authorized Mazda dealer to have the ignition switch replaced  as soon as possible.  Making an appointment provides the dealer the opportunity to reserve the  necessary part for your repair and plan their service activity, thus minimizing your wait time and  inconvenience this recall may cause you.  You do not need to bring this notice to the dealer, but it  may assist in the check-in process.

If your Mazda vehicle exhibits any of the following, immediately stop driving the vehicle and contact  your Mazda dealer:

• Smoke or abnormal odor from around the ignition switch when starting the engine
• Starter remains engaged after starting the engine

 

What if you already paid for ignition switch repair?

If you have already paid for repair or replacement of the electrical ignition switch due to a defect with  the switch, prior to receiving this notice, you may be eligible for reimbursement of reasonable repair  expenses based on Mazda’s repair standards. Please complete the enclosed “Reimbursement  Application Form”, include the necessary documentation, and mail it to us in the pre-addressed  envelope provided, allowing 6-8 weeks for processing

 

Where is the closest Mazda dealer?

To locate your nearest Mazda dealer, visit our web site and use our “Locate a Dealer” feature at  www.MazdaUSA.com or consult your local yellow pages.

 

Moved or no longer own this vehicle?

If you have moved or no longer own your Mazda vehicle, please complete the enclosed prepaid  Information Change Card as soon as possible. This enables us to update our records and notify the  current owner.

Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this  notice to the lessee within ten days.

 

Still have questions?

If you have any questions regarding this campaign, please contact our Customer Experience Center  at (800) 222-5500, option #6.

 

If Mazda or its dealers do not repair the defect free of charge and within a reasonable amount of time,  you may notify the Administrator of the National Highway Traffic Safety Administration, 1200 New  Jersey Ave., SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327 4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.

 

Your safey and satisfaction are a priority for Mazda. We actively work to improve our products and  search for solutions to improve your ownership experience. We sincerely apologize for any  inconvenience this recall may cause you.

 

Sincerely,

 

Mazda North American Operations