Mazda Mobile Start (MMS) Cannot Communicate with Vehicle – 2016 Mazda

SA266

 

Tittle

MAZDA MOBILE START (MMS)  CANNOT COMMUNICATE WITH VEHICLE

 

Content

If a customer has a vehicle communication related error on their APP,  perform the following:

  • Disconnect the battery or unplug the module for at least 10 seconds.
  • Reconnect the battery, wait 60 seconds and then have the customer try the APP again,
  • If the vehicle starts, order module 0000-8F-ZS0A.

 

NOTE: THERE IS  A LIMITED SUPPLY OF THE MODULE AT THIS TIME, THEREFORE ONLY USE THIS PART FOR THIS SPECIFIC CONDITION.

  • Due to  the  limited supply, make sure you were shipped the A level part and not the original part before installing the part.
  • Install the module and program it per MMS programming instructions.
  • instruct the customer to update their account with the new module information, otherwise the MMS will not work from the APP.

MAKE MODEL YEAR
MAZDA CX-3 2016
MAZDA CX-5 2016
MAZDA MAZDA3 2016
MAZDA MAZDA6 2016
MAZDA MX-5 2016

SA266

https://www.nhtsa.gov/recalls?nhtsaId=10086506

https://static.nhtsa.gov/odi/tsbs/2016/MC-10086506-6903.pdf

Download (PDF, 47KB)


 

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