Audio / Infotainment System Service Information – 2004-2016 Mazda

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Subject:

AUDIO / INFOTAINMENT SYSTEM SERVICE INFORMATION

Bulletin No: 09-030/15
Last Issued: 08/07/2015

 

BULLETIN NOTE

  • This bulletin supersedes the previous bulletins 09-028/12 issued on 10/19/2012, 08/10/12 and 07/27/12, 09-022/11 issued on 09/01/2011 and 09-074/09 issued on 11/13/2009. The APPLICABLE  and DESCRIPTION have been revised.
  • Changes are noted below in Red beside the change bar.

 

APPLICABLE MODEL(S)/VINS

2011-2015 Mazda2 2004-2016 Mazda6 2007-2012 CX-7 2004-2011 RX-8
2004-2016 Mazda3 2016 CX-3 2007-2016 CX-9 2004-2006, 2008-2011 Tribute
2006-2010, 2012-2015 Mazda5 2013-2016 CX-5 2006-2016 MX-5 2004-2006 MPV

 

DESCRIPTION

Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange.

Refer to DAG Exchange Central (MXConnect>Parts and Accessories>Parts>Programs>Exchange Central) for component availability, source of technical support and prior authorization requirement.

NOTE: Always check for a TSB that may modify or eliminate prior authorization for a specific symptom for a given component.

 

TECHNICAL SUPPORT

The Mazda Technical Hotline provides support for most components. Some limited components require authorization from the vendor for warranty exchange. Refer to DAG Exchange Central for the most current support information.

NOTE:

  • For in-stock vehicles, dealers will be directed to order new parts. Only in-stock vehicles require installation of a new components and DSM authorization. Contact the Dealer Assistance Group.
  • Refer to Section 3 of the Mazda Warranty Policies & Procedures Manual and any current warranty bulletins for parts exchange procedures. Failure to follow the proper warranty procedures may result in a warranty debit.
  • Some components are available as exchange for warranty repairs and some are available as exchange for out of warranty repairs. Contact the supplier for prices and availability.

09-030/15

08/07/2015

https://www.nhtsa.gov/recalls?nhtsaId=10105481

https://static.nhtsa.gov/odi/tsbs/2015/SB-10105481-2532.pdf

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SaleBestseller No. 1
SNUFF 2024 Maz 3 CX-5 CX -30 CX-90 KMV6 66 EZ1 Navigation SD Card Map USA/CA/MEX
  • Compatible: 2024 - Ma*da CX-5
  • Compatible: 2024 - Ma*da CX-30
  • Compatible: 2024 - Ma*da CX-90
  • Compatible: 2024 - Ma*da 3
Bestseller No. 2
2023 Upgraded Compatible with 2021-2023 3 / CX-5 / CX-9 / CX-30, 2023-2024 CX-50, 2022-2023 MX-30 Navigation Card Map USA/CAN/MEX
  • Latest Navigation Card compatible with the following Cars:
  • 2021 2022 2023 - CX-5 Sport / Touring / Grand Touring
  • 2021 2022 2023 - CX-9 Sport / Touring / Grand Touring
  • 2021 2022 2023 - CX-30 (VIN 3MVDM****MM 300002 and above)
  • 2023 2024 - CX-50
Bestseller No. 3
Latest GPS Navigation SD Card BHP166EZ1T for 3 6 CX-3 CX-5 CX-9 MX-5 USA/Canada/Mexico 2023
  • BHP166EZ1T SD card USA / Canada / Mexico 2023 Fits 3 6 CX-3 CX-5 CX-9 MX-5
  • Fits 3 ( 2016-2018 ); 6 ( 2016-2024 );Mx-5 ( 2016-2024 ); Cx-3 ( 2016-2024 )
  • Cx-5 2015-2024* (works only with 7.5-8.5 inches display with Mazda Connect System / main menu on photo above)
  • Cx-9 2015-2024* (works only with 7.5-8.5 inches display with Connect System / main menu on photo above)
  • To install - Please ensure you insert the card before switching on the engine. Please check your car whether in the compatible list.
Bestseller No. 4
Mazda Carplay and Android Auto Retrofit Kit, TK78-66-9U0C OEM Hub Fits to MZD Connect System, Apple Carplay Adapter Compatible with Mazda 2/3/6/CX3/CX5/CX9/MX5 2015-2020 Year(2024 New Upgraded)
  • 【Upgrade your Mazda to have Carplay and Android Auto】 Apple CarPlay is powerful and friendly driving assistance system. This Mazda Carplay hub upgraded your car to more Smarter and safer while driving. That allows you to access map navigation, phone contacts, email, notifications, music and get help from intelligent voice assistant(Siri or Google Assistant).
  • 【Why choose our Mazda Carplay Kit】1. Faster connection speed with your iPhone. 2. Faster charging (9-12W)your devices while connecting your smart phones to the Hub’s UBS port. When you use the Mazda Carplay for a long time, you will realize how important it is. 3. Supporting Mazda Navigation SD Card Map. 4. We provide professional technical support services and 24-months warranty
  • 【Perfect Match with Mazda】Replaces Part Number: TK78-66-9U0C K1414 00008FZ34 . Compatible with Mazda Connect System, Such as CX-5 2013-2016; CX-9 2016-2020; CX-3 2014-2020; Mazda 2 2014-2020;Mazda 3 2013-2018;Mazda 6 2015-2020;MX-5 2015-2020. (Please feel free to ask if your car is compatible)
  • 【Keep Original Car Function Well】 This smart Carplay adapter supports your original car knob controls and your original steering wheel button controls, allowing you to operate without leaving the steering wheel. Making your driving safer.
  • 【Warm Reminder】1.Please confirm the software version of your car firmware system must be V70.00.21 or later before installation, if not, please upgrade the firmware first. (If you are using an older version of the CMU system, the CarPlay/Android Auto may not be recognized.) 2.The installation of this kit requires a certain level of expertise. 3. The kit does not include an SD navigation card or any software containing data.
Bestseller No. 5
2024 Maz-da 3 CX-5 CX-90 GPS Navigation SD Card, Pro Series, Built-in Latest Map Datas of USA/Canada/Mexico
  • 🚫Warning: Do not connect the SD card to the computer under any circumstances! Otherwise, data will be at risk of damage.
  • Map Datas: All SD Cards are technically few months behind the current road network due to the time needed for production and distribution. However, the map data on this Navigation SD card is still up to date.
  • ✅Compatibility: Maz-da 3 (2024), Maz-da CX-5 (2024), Maz-da CX-90 (2023-2024)
  • ✅Coverage Country: USA, Canada and Mexico.
  • ✅Easy to Install: 1) Simply turn off your vehicle, 2) open the SD card panel and remove the old one, 3) insert the new SD Card, 4) turn on the ignition, and allow approximately 10 minutes for the system to load, 5) Once loaded, turn off the car and restart to complete the installation process.
Bestseller No. 6
2022 Latest Navigation sd card for Maz-da 3 6 CX-3 CX-5 CX-9 Navigation SD Card Map USA/CA/MEX
  • The Navigation SD Card is compatible with the following Cars: 2014 2015 2016 2017 2018 - 3 - Sport / Touring / Grand Touring. 2016 2017 2018 2019 2020 2021 2022 - 6 - Sport / Touring / Grand Touring.2016 2017 2018 2019 2020 2021 2022 - CX-3 Sport / Touring / Grand Touring
  • The Navigation SD Card is compatible with the following Cars:2016 2017 2018 2019 2020 - CX-5 Sport / Touring / Grand Touring. 2016 2017 2018 2019 2020 - CX-9 Sport / Touring / Grand Touring. 2016 2017 2018 2019 2020 - MX-5 Sport / Club / Grand Touring
  • Note: Compatible with a 7 or 8-Inch Full-Color Touch Screen Display, the SD card can be used only in one car, once it is installed in the navigation system for the first time, it will be locked with the cars VIN. Navigation system SD cards cannot be used/switched from one vehicle to another. Item is unused & guaranteed to work.
  • Get accurate directions to anywhere with map updates that identify new roads, businesses, schools, hospitals and points of interest. Accurate driving through unfamiliar or recently changed areas to reach your destination quickly and efficiently. SD cards work in all cities, counties, and metropolitan areas in the United States, Canada and Mexico
  • Service:We are always committed to providing customers with premium products and service, please contact us if you have any questions about our products
Bestseller No. 7
2024 Latest GPS Navigation SD Card for Ma*da, Upgraded Map Datas for USA/CAN/MEX, Only Fits Maz 3, CX-5, CX-90
  • ⚠️WARNING: Do not connect the SD card to the computer under any circumstances! Otherwise, data will be at risk of damage.
  • MAP DATAS: All SD Cards are technically few months behind the current road network due to the time needed for production and distribution. However, the map data on this Navigation SD card is still up to date.
  • COMPATIBILITY: Specifically designed for Maz 3 (2024), CX-5 (2024), CX-90 (2023-2024) models. For compatibility with other models, kindly reach out to our customer service for confirmation.
  • EXTENSIVE COVERAGE: Includes latest detailed maps for the USA, Canada, and Mexico, ensuring comprehensive navigation assistance.
  • EFFORTLESS INSTALLATION: Installing our SD card is a breeze. Simply turn off your vehicle, open the SD card panel, remove the old SD card, insert the new one, turn on the ignition, and allow approximately 10 minutes for the system to load. Once loaded, turn off the car and restart to complete the installation process.
Bestseller No. 8
Latest Navigation SD Card, Compatible with:(2016-21)-Cx3. (2016-20)-Cx5. (2016-20)-Cx9. (2016-22)-Mx5. (2016-18)-3. (2016-22)-6
  • The Navigation SD Card is compatible with the following Cars:2014 2015 2016 2017 2018 - 3 - Sport / Touring / Grand Touring. 2016 2017 2018 2019 2020 2021 - 6 - Sport / Touring / Grand Touring 2016 2017 2018 2019 2020 2021 - CX-3 Sport / Touring / Grand Touring
  • The Navigation SD Card is compatible with the following Cars:2016 2017 2018 2019 2020 - CX-5 Sport / Touring / Grand Touring 2016 2017 2018 2019 2020 - CX-9 Sport / Touring / Grand Touring 2016 2017 2018 2019 2020 - MX-5 Sport / Club / Grand Touring
  • Note: Compatible with a 7 or 8-Inch Full-Color Touch Screen Display, the SD card can be used only in one car, once it is installed in the navigation system for the first time, it will be locked with the cars VIN. Navigation system SD cards cannot be used/switched from one vehicle to another. Item is unused & guaranteed to work.
  • Get accurate directions to anywhere with map updates that identify new roads, businesses, schools, hospitals and points of interest. Accurate driving through unfamiliar or recently changed areas to reach your destination quickly and efficiently. SD cards work in all cities, counties, and metropolitan areas in the United States, Canada and Mexico
  • Service:We are always committed to providing customers with premium products and service, please contact us if you have any questions about our products
SaleBestseller No. 9
2+64G Hikity Android 13 Stereo Wireless CarPlay for Mazda CX5 2012-2015, 9 Inch HD Touchscreen Android Auto Radio with GPS Navigation WiFi Bluetooth RDS BT SWC Backup Camera
  • 【Compatible with Vehicles】Hikity android wireless carplay radio with Canbus fits Mazda CX5 2012 2013 2014 2015. If you are not sure this car stereo will fit your car, please send us your car's model and pictures, we will give you professional suggestion
  • 【System and Performance】for Mazda CX5 stereo dash kit with Quad Core 2G RAM and 64G ROM, Android 13 operation system, 9 inch ultra HD touch screen with 1024*600 resolution, ensures responsive and sensitive user experience
  • Apple Carplay & Android Auto】Mazda CX5 radio android has built-in wireless & wired Carplay and Android Auto intelligent interaction technology, making your car screen become an smart iPad, thus you can activate Siri voice control and use your phone features when driving
  • GPS Navigation & WiFi Connection】Mazda CX5 carplay stereo has built-in GPS receiver, supports online and offline maps. In the Herewego app, you can download free worldwide offline maps. With WiFi connection, you can access online maps, download apps from play store, browse the online webs and more
  • Bluetooth and Microphone】Mazda CX5 android auto radio can make hands-free calls and play wireless music when pair with phone Bluetooth. With built-in microphone and equipped with an external microphone, which makes your voice more clear when talking

Last update on 2024-06-21 / Affiliate links / Images from Amazon Product Advertising API

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