May 14, 2019 NHTSA CAMPAIGN NUMBER: 19V363000
Incorrect Air Bag and Seat Belt Indicators
Incorrect indicator warning lights may lead the driver and/or passengers to be unaware of deactivated air bags or unfastened seat belts, increasing the risk of injury.
NHTSA Campaign Number: 19V363
Manufacturer Mazda North American Operations
Components SEAT BELTS, ELECTRICAL SYSTEM
Potential Number of Units Affected 17,016
Summary
Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. Due to incorrect programing, the passenger air bag deactivation indicator light may erroneously turn off although the passenger air bag is deactivated. In addition, the seat belt status indicators for both the front passenger seat and/or rear seats may erroneously turn off although the front passenger and/or rear seat belts are unfastened.
Remedy
Mazda will notify owners, and dealers will replace the passenger air bag/seat belt status indicator assembly, free of charge. The recall is expected to begin July 13, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda’s number for this recall is 3319E.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Mazda has a Recall
PARTS AND WARRANTY INFORMATION
Recall Campaign 3319E
CONDITION OF CONCERN
Certain vehicles may exhibit any one or all of the following concerns, due to a faulty indicator assembly:
- Passenger air bag deactivation indicator light may turn off, even though the passenger air bag is deactivated.
- Seat belt status indicator of the front passenger seat may turn off, even though the front passenger seat belt is unfastened.
- Seat belt status indicators of rear passenger seats may turn green, even though the rear seat belt(s) are unfastened.
These false indicator concerns can be detected by illumination of the air bag system malfunction warning light in the instrument cluster and an audible warning.
There is no effect on the air bag system operation. False information may lead the driver and passengers to react inappropriately to the warning lights, increasing risk to their safety, such as a driver being unaware the passengers in the rear seat are not belted while vehicle is moving.
Drivers can detect these defect occurrences by illumination of the air bag system malfunction warning light in the instrument cluster and an audible warning.
Dealers are instructed to replace the Indicator Assembly with a modified one. The repair must be performed on all subject vehicles at no charge to the vehicle owners.
Please refer the Repair Procedure document on MGSS for further details.
SUBJECT VEHICLES
| Model | VIN range | Build date range |
|---|---|---|
| 2019 Mazda3
(built at MC) |
JM1BP****K1 100042-129277 | From September 25, 2018 through March 8, 2019 |
| 2019 Mazda3
(built at MMVO) |
3MZBP****KM 100048–107919 | From January 15, 2019 through March 23, 2019 |
The asterisk symbol “*” can be any letter or number.
OWNER NOTIFICATION
Mazda will notify U.S. owners by first class mail by July 10, 2019.
PARTS INFORMATION
| Description | Part number | Quantity | Notes | Scrap |
|---|---|---|---|---|
| Indicator | BDGF-55-260B | 1 | Use the part with suffix “B” or later | YES |
| Sensor Cover (R) | BCJH-67-Z31 | 1 | Necessary only when damaged during repair | YES |
| Sensor Cover (L) | BCJH-67-Z32 | 1 | YES | |
| Sensor Cover (C) | BCJH-67-Z33 | 1 | YES | |
| Campaign Label | 9999-95-065A-06 | 1=50 labels |
Obtain in Mazda e-Store (no charge) | N/A |
WARRANTY CLAIM PROCESSING INFORMATION
| Indicator Replacement | |
| Process Number | AK023A |
| Symptom Code | 99 |
| Damage Code | 99 |
| Causal Part No. & Quantity | BDGF-55-260* & 1 |
| Labor Operation | XXR4NARX |
| Labor Hours | 0.2 hrs. |
Note:
- The suffix of Causal Part No. should be “B” or later.
- If the sensor cover is damaged during repair, submit the replaced cover as a related part.
RENTAL CAR INFORMATION
Mazda recommends the usage of the MCVP loaner vehicle when available. If all MCVP loaner vehicles are in use and unavailable, and the customer needs a rental car, then use your local rental facility and offer a rental car. Be sure that every effort is made to repair the car within one business day or less in order to allow the next customer the same experience.
Rental Car Warranty Claim Information
| MCVP Vehicle Preferred | Rental Agency Vehicle | |
| Warranty Type Code | N/A
MCVP does not require claim submission |
A |
| Symptom Code | 99 | |
| Damage Code | 99 | |
| Part Number Main | 5555-33-19ER | |
| Part Quantity | 0 | |
| Labor Operation Code | MM024XRX | |
| Labor Hours | 0 | |
| Sublet – Rental Car | ||
| Sublet Invoice Number | Number from Rental Invoice or Dealer Purchase Order | |
| Sublet Type Code | Enter “Z9” (other) | |
| Sublet Amount | Up to $30.00 per day for the number of days customer | |
| Sublet Text | Number of days rental car was |
Rental expenses exceeding the two-day limit will require prior Warranty Department Authorization, as outlined in the Mazda Rental Car Reimbursement Program policy.
2019 Mazda3 Indicator Concern Safety Recall 3319E
A. VEHICLE INSPECTION PROCEDURE
Verify that the vehicle is within the following ranges:
| Model | VIN range | Build date range |
|---|---|---|
| 2019 Mazda3 (built at MC) | JM1 BP**** K1 100042 – 129277 | From September 25, 2018 through March 8, 2019 |
| 2019 Mazda3 (built at MMVO) | 3MZ BP**** KM 100048 – 107919 | From January 15, 2019 through March 23, 2019 |
The asterisk symbol “*” can be any letter or number.
- If the vehicle is within the above ranges, proceed to Step 2.
- If the vehicle is not within the above ranges, return vehicle to the customer or inventory.
Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for Campaign Label Recall 3319E attached to the vehicle’s hood or bulkhead. Refer to eMDCS System – Warranty Vehicle Inquiry Results table below.
NOTE: Be sure to verify Recall number as the vehicle may have multiple Recall labels.
 |
 |
eMDCS System – Warranty Vehicle Inquiry Results:
| If eMDCS displays: | Campaign Label is: | Action to perform: |
|---|---|---|
| RECALL 3319E OPEN | Present | Email Dealer Recall Help or Contact Warranty Hotline at (877) 727-6626 option 3 to update vehicle history. |
| Not present | Proceed to “B. REPAIR PROCEDURE”. | |
| RECALL 3319E CLOSED | Present | Return vehicle to inventory or customer. |
| Not present | Proceed to “C. CAMPAIGN LABEL INSTALLATION”. | |
| RECALL 3319E IS NOT PRESENT | Does not apply | Recall does not apply to this vehicle. Return vehicle to inventory or customer. |
B. REPAIR PROCEDURE: INDICATOR UNIT Removal/Installation
Please click here and follow the repair procedure on MGSS
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
|---|---|---|
| MAZDA | MAZDA3 | 2019 |
6 Associated Documents
Manufacturer Notices(to Dealers,etc)- Dealer Email Announcement 5/15/19
RCMN-19V363-9595.pdf 413.691KB
Defect Notice 573 Report
RCLRPT-19V363-5697.PDF 214.055KB
Remedy Instructions and TSB
RCRIT-19V363-1623.pdf 247.393KB
Manufacturer Notices(to Dealers,etc)- May 15, 2019
RCMN-19V363-0586.pdf 146.289KB
Recall Acknowledgement
RCAK-19V363-9723.pdf 244.856KB
Manufacturer Notices(to Dealers,etc)- PARTS AND WARRANTY INFORMATION Recall Campaign 3319E
Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V363&docType=RCL
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Last update on 2019-06-08 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2019-06-08 / Affiliate links / Images from Amazon Product Advertising API
