2018 Mazda CX-9 Front and Rear Harness Concern – Recall 3419E

May 30, 2019 NHTSA CAMPAIGN NUMBER: 19V403000

Weak Retention Force of Wiring Harness Connectors

The passenger frontal air bag may not deploy, increasing the risk of injury. Inoperable turn signals prevent the driver from signaling to other drivers, increasing the risk of crash.


NHTSA Campaign Number: 19V403

Manufacturer Mazda North American Operations


Potential Number of Units Affected 7,854



Mazda North American Operations (Mazda) is recalling certain 2018 CX-9 vehicles. The wiring harness may disrupt electrical communications and disable the passenger frontal air bag, turn signals, and/or engine starting system.



Mazda will notify owners, and dealers will repair the wiring harnesses, free of charge. The recall is expected to begin on or before July 29, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda’s number for this recall is 3419E.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Check if your Mazda has a Recall

May 30, 201 9

Attention: Mazda General, Parts and Service Managers
Subject: 2018 Mazda CX-9 Front and Rear Harness Concern – Recall 3419E

Mazda Motor Corporation has decided to conduct a Safety and Emissions Recall Campaign on certain 201 8 Mazda CX-9 vehicles, produced from September 12, 201 7 through November 9, 2017 affecting 7,854 U.S. and U.S. Territory vehicles.


Action Required:

Currently there are 44 unsold affected vehicles that are in dealer inventory or arriving to your dealership. These vehicles must not be delivered to customers until the recall repair has been completed. On Monday, June 3rd Mazda will place a push sales orders to the dealers who have affected vehicles in their inventory. As a reminder, all vehicles under this recall will show as “Not Launched” status in eMDCS, but can be repaired as parts are currently available for ordering.


Concern Outline:

In certain Mazda CX-9 vehicles, malfunctions can occur in the passenger frontal air bag system, turn signals, and/or the engine starting system in addition to false instrument cluster warnings. This is caused by a weak retention force of the wiring harness connector terminals, that results in an electrical communication disruption between various vehicle control modules.

Depending on the specific connector terminal(s) affected by the electrical communication disruption, the passenger frontal air bags may not deploy when an accident occurs, turn signal lights may become inoperable, and/or the engine cannot be restarted.


Affected Vehicles:

Model Subject VIN range Subject production date range
201 8 CX-9 JM3 TC    JO 20721 5 – 222280 From September 1 2, 201 7 through November 9, 201 7


Owner Notification:

Mazda will notify owners of affected vehicles by first class mail no later than July 25, 201 9. Owners will be asked to bring their vehicle to the nearest Mazda dealership for repairs.

Important Safety Notice: The National Traffic and Motor Vehicle Safety Act prohibits the delivery of any subject vehicle without performing the necessary repair for defects or failures. Failure to perform applicable recalls before delivery can result in extensive dealer fines and penalties from the Federal Government. Therefore, you must complete this recall for all affected vehicles in your inventory prior to delivery.

To help you effectively perform this recall, Mazda has developed the following resources:

  1. Affected unsold VIN list will post on MGSS by June 05, 201 9. Parts and Warranty information, Repair procedures will post on MGSS (Mazda Global Service Support) websites via MXConnect as soon as available, approximately June 5, 201 9.
  2. For warranty questions, contact the Warranty Hotline at (877) 727-6626, Option 3.
  3. For parts questions, contact the Corporate Dealer Assistance Group at (877) 727-6626 Option 2.
  4. Vehicles will display in eMDCS as “Not Launched” on May 31 , 201 9. Once Parts and Repair procedures are posted, repairs MUST be completed on in-stock units as well as customer vehicles that exhibit the condition or that cannot wait.

Please make certain the appropriate personnel in your dealership are aware of these resources and are familiar with the details of this recall before responding to customer inquiries.

We apologize for any inconvenience this recall may cause you and your customers. Your understanding and support in carrying out this campaign is greatly appreciated.

Protect What is Important to You

Mazda North American Operations


Hideo Takashima
Director, Technical Services Division
Mazda North American Operations

1 Affected Product


MAZDA CX-9 2018

5 Associated Documents

Remedy Instructions and TSB

RCRIT-19V403-5628.pdf 1012.748KB

Download (PDF, 989KB)

Defect Notice 573 Report

RCLRPT-19V403-4211.PDF 214.427KB

Download (PDF, 209KB)

Manufacturer Notices(to Dealers,etc) – May 30, 2019

RCMN-19V403-1516.pdf 405.983KB

Download (PDF, 396KB)

Recall Acknowledgement

RCAK-19V403-4566.pdf 476.288KB

Download (PDF, 465KB)

Miscellaneous Document – PARTS AND WARRANTY INFORMATION Recall Campaign 3419E

RMISC-19V403-7906.pdf 244.084KB

Download (PDF, 238KB)

Recalls Documents



SaleBestseller No. 1
Kuject 330PCS Solder and Seal Butt Connectors Kit, Self-Solder Heat Shrink Wire Connectors, Waterproof and Insulated Electrical Butt Splice for Marine Automotive Aircraft Boat Truck Wire Joint
  • Time Saver - solderless, crimpless, all you need is just a heat gun to finish the connection, much faster and easier than the old way.
  • High Temperature Resistance in A Short Time: use exclusive material in the butt connectors to avoid shrink tubing melting before solder ring.
  • Insulated & Sealed: dual-walled design, polyolefin tubing provides Insulation & improve Pullout Strength.Hot Melt Adhesive & Solder inside ensures wires tightly connected and avoids wires slipping out of the terminal.
  • Fit for Confined and Narrow Spaces - can be bent after connection and no need to crimp or solder in the confined area, just control the temperature via a heat gun.
  • Waterproof butt connectors - prevent wires from corrosion and can be widefy use on marine project
Bestseller No. 2
50pcs Solder Seal Wire Connector, Sopoby Solder Seal Heat Shrink Butt Connectors Terminals Electrical Waterproof Insulated Marine Automotive Copper(23Red 12Blue 10White 5Yellow)
  • High Quality - Comply with all relevant European standards; Shrinking ratio: 2: 1
  • Easy Operation - Transparent sleeve provides precise inspection when strip and insert wires inside.
  • More Effective Way - An easy one step connection of wires, insulated and sealed
  • No Slip Wire Contact - Tubing reduces in size and solder will melt and flow through the stripped wires, ensure strong holding --- your wire will never slip out of the connector. Can be ideal used in marine and automobile applications
  • & Friendly Customer Service - Please Note that "Sopoby" is Registered Trademark and All of Our Branded Products Sold by Sopoby. We have a commitment to every buyer 100% satisfaction. After all, we are customers, too, so if you have any problem about our products, just contact us anytime you feel convenient.
Bestseller No. 3
220PCS Solder Seal Wire Connectors - Sopoby Heat Shrink Butt Connectors - Electrical Wire Terminals - Insulated Waterproof Marine Automotive Solder Connector Kit
  • 【Easy to Use】- NO Crimping required. Transparent sleeve provides precise inspection when inserting wires inside. Simply position the stripped wires into the solder sleeve and apply heat to finish the connection.
  • 【Waterproof】- Unique Dual-walled Design: polyolefin tubing outside and hot melt adhesive inside. When heat is applied, polyolefin tubing reduces in size and adhesive flows inside the insulation, creating waterproof seal and preventing wire corrosion.
  • 【Easy Identification】- Color-coded tubing makes it easy to identify the right size of the connector for every application. Ideal used for Motorcycle, Automotive, Marine and other Home Applications.
  • 【Compliant with All Relevant Standards】- Sopoby solder seal wire connectors are compliant with ROHS, ISO 9001:2008, SGS and CE standards; Shrinking Ratio: 2:1
  • 【Quality Guarantee】- We have a commitment to every buyer 100% satisfaction. Please don't hesitate to contact us Sopoby if you are not satisfied with your purchase. We would try our best to ensure your satisfaction 🙂
Bestseller No. 4
330PCS Haisstronica Heat Shrink Butt Connectors-Waterproof Electrical Wire Connectors-Insulated Automotive Butt Connectors, Butt Splice (4 Colors / 4 Sizes)
  • HIGH QUAILTY COPPER CORE: Core Heat shrink butt connectors use the copper core with high thickness.Make connection project safer! High thickness copper core calls the attention of buyers!
  • HIGH QUALITY HEAT SHRINK: Translucent heat shrink tubing provides high tensile strength and resistance to stretch and mechanical damage. Thick barrel ensures strong crimp every time. The inner wall of heat-shrinkable tube has enough hot melt adhesive to ensure waterproof performance. Your wire will never slip out of these heat shrink butt connectors.
  • APPLICATION AREAS-Application in areas such as automotive, watercraft, electrical and electronics industries, with 4 different sizes, So that repair work is much easier
  • COMPLIANT WITH ALL RELEVANT STANDARDS: Our heat shrink butt connectors are compliant with ROHS,ISO 9001:2008, SGS and CE standards.
  • RECOGNIZABLE: tubings of different colors with the mark of wire gauge are easy to recognize. Measure the wiring, and by checking the mark of wire gauge of the polyolefin tubing, you can choose the right connector very easily.
Bestseller No. 5
TICONN 150PCS Solder Seal Wire Connectors Kit, Heat Shrink Butt Connectors, Waterproof and Insulated Electrical Wire Terminals, Butt Splice
  • EASY AND FAST PROCESS: All-in-one step solder and seal process. No need for crimp tools and soldering machine. Timer and mess saver
  • WATERPROOF AND INSULATION: Dual-walled design - Outside Polyolefin tubing provides insulation and improves pullout strength; Hot Melt Adhesive & Solder inside ensures wires tightly connected and avoids wires slipping out of the terminal
  • STAY ORGANIZED: Our connectors come within a storage box, easy to store and carry. Color-coded tubing makes it easy to identify the right size of the connector for every application
  • WIDE APPLICATIONS: Shrinking ratio: 2:1. Ideal used for Automotive, Boat, Marine and other Outdoor Applications
  • TICONN BRAND QUALITY COMMITMENT - We stand behind the quality of our products. If for any reason you are not satisfied with your purchase, please contact us. We provide 30-day money back and 12-month warranty. 100% Satisfaction Guarantee for risk-free shopping!
Bestseller No. 6
250PCS Solder Seal Wire Connectors - Sopoby Heat Shrink Solder Butt Connectors - Solder Connector Kit - Automotive Marine Insulated Waterproof Electrical Wire Terminals
  • 【PACKAGE】 - 250PCS (100 Red, 90 Blue, 40 White, 20 Yellow). Dual-walled Design: Polyolefin tubing outside and hot melt rings inside effectively improve waterproof performance and prevent wire corrosion.
  • 【EASY OPERATION】 - Shrink Ratio 2:1. NO Crimping Needed. Transparent sleeve provides precise inspection when strip and insert wires inside. Color-coded tubing makes it easy for you to pick up for use.
  • 【DURABLE CONNECTION】 - Tubing reduces in size and solder will melt and flow through the stripped wires, ensure strong holding. Your wire will never slip out of the connector.
  • 【WIDE APPLICATIONS】 - Ideal used for vehicle, motorcycle, boat, DIY electrical wirings and other outdoor applications. Sopoby Solder Connector Kit compliants with ROHS, ISO 9001:2008, SGS and CE standards.
  • 【FRIENDLY AFTER-SALE SERVICE】 - We have a commitment to every buyer 100% satisfaction. Please don't hesitate to contact us Sopoby if you are not satisfied with your purchase. We would try our best to assist you and ensure your satisfaction 🙂
SaleBestseller No. 7
60 PCS Heat Shrink Butt Connectors/Waterproof Solder Wire Connectors Set by Smarchy - (35 PCS Heat Shrink Connectors & 25 PCS Solder Seal Wire Connectors)
  • 👍 COVER ALL YOUR BASES - Our lot consists of Solder Connectors that require NO crimping or soldering tools, as well as Crimp Connectors that are *perfect* for confined spaces!
  • 👍 SIMPLE TO SHRINK - All it takes is a heat gun, on a low setting, to achieve an easy seal with our Clear Connectors! Our Solder Connectors also provide *excellent* conductivity.
  • 👍 DURABILITY - Our Crimp Connectors are built with extra pull strength, while strain relief is accounted for via heat activated adhesive lining - allowing for maximum resilience & longevity!
  • 👍 WATERPROOF - Our insulated wire connectors are *perfect* for marine radios, ampilifier installation kits, and much more! Whether you're looking for marine electrical connectors or automotive connectors, our Waterproof Wire Connectors are your BEST option!
  • 👍 FULL WARRANTY - We guarantee 100% satisfaction! If, for any reason, you aren't satisfied with our Heat Shrink Wire Connectors, we're happily issue a full refund or replacement in a timely manner!
SaleBestseller No. 8
Kuject 210pcs Heat Shrink Butt Connectors, Crimp Electrical Wire Connector Waterproof Insulated Butt Splice Terminal for Automotive Marine Boat Truck Trailer Stereo Wire Joint
  • Fast and convenient to use: crimp and heat then get the wire connected.
  • Easy to identify: Different color for different size, also with wire gauge imprint.
  • Cost effective butt connectors in the market: 210PCS, include 100 Red, 90 Blue, 20 Yellow.
  • Insulated and waterproof: suitable for your boat,vehicle, home and any DIY wire connecting project.
  • High quality and durability: the connectors made with special material that compliant with all electrical standards.
SaleBestseller No. 9
220pcs Heat Shrink Butt Connectors - Insulated Waterproof Electrical Terminals, Crimp Wire Connector for Automotive Marine Boat Truck Trailer by Riseuvo
  • Save Your Time - Crimp and heat then get the wire connected.
  • Easy to Use - Heat Shrink Butt Connector is color-coded for quick and easy identification of the wire size required, transparent cover makes it easy to see what you're doing.
  • Insulated and Waterproof - When crimped and shrunk, pre-insulated adhesive-lined polyolefin offers seal resistance to water and salt.
  • Premium Quality - Made of electrolytic copper for good conductivity and has tin plating for corrosion resistance, built-in wire stop for correct positioning.
  • What You Get - The set comes with 220pcs Heat Shrink Butt Connectors: 90 Red(22-18 AWG), 90 Bule(16-14 AWG), 20 Yellow (12-10 AWG). Ideally used for automotive, marine, truck, and all other indoor-outdoor applications.
SaleBestseller No. 10
Nilight 200PCS Heat Shrink Butt Connectors - Waterproof Wire Connectors - Automotive Marine Grade Electrical Terminals - Crimp Butt Splice Terminal Kit ,2 years Warranty
  • High quality polyamide cover outside and Red cooper tube inside allow the connectors to Bear high temperature and also has a good ability to conduct electricity
  • Waterproof nylon hot-melt adhesive with waterproof gel provides excellent waterproof performance, can be a good connectors used in marine and Automotive applications
  • Universal type three size options can be used to connected the wires range from 22awg-10awg, 90Pcs Red for 22awg-16awg wires, 90Pcs Blue for 16awg-14awg wires, 20Pcs yellow for 12awg-10awg wires;
  • Wire contact Red Copper barrel design increased current flow, and ensures voltage Drop, preventing wiring failures and reducing equipment quit working
  • Easy identification Color tube with wire gauge imprint makes it easy to identify the right size of the connector for every application

Last update on 2019-07-17 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-07-17 / Affiliate links / Images from Amazon Product Advertising API

Leave A Comment

Your email address will not be published. Required fields are marked *


This site uses Akismet to reduce spam. Learn how your comment data is processed.