2009-2013 Mazda6 – Front Cross Member Corrosion Concern Recall Campaign 2818I

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April 25, 2019 NHTSA CAMPAIGN NUMBER: 19V323000

Road Salt Causing Corrosion of Cross Member

Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.

 

NHTSA Campaign Number: 19V323

Manufacturer Mazda North American Operations

Components SUSPENSION, STRUCTURE

Potential Number of Units Affected 49,339

 

Summary

Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut,

Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.

 

Remedy

Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began June 13, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda’s number for this recall is 2818I. Note: This recall is an expansion of Recall 18V-631.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Mazda has a Recall

 


2009-2013 Mazda6 – Front Cross Member Corrosion Concern Recall Campaign 2818I

 

A. VEHICLE INSPECTION PROCEDURE

1. Subject vehicles

2009 Mazda6 (HP) and 2010-2013 Mazda6 (HZ) vehicles, which were originally sold in, or currently or previously registered in Salt Belt States listed below.

 

23 “Salt Belt” States:
Connecticut Delaware District of Columbia Illinois Indiana
Iowa Kentucky Maine Maryland Massachusetts
Michigan Minnesota Missouri New Hampshire New Jersey
New York Ohio Pennsylvania Rhode Island Vermont
Virginia West Virginia Wisconsin

 

Model Subject VIN range Subject production date range
2009-2013MY

Mazda6

1YV HP**** 95 M00001 – M52259
1YV HZ**** A5 M00014 – M58879
1YV HZ**** B5 M00002 – M30741
1YV HZ**** C5 M00001 – M44241
1YV HZ**** D5 M00004 – M17345
From February 4, 2008 through August 24, 2012

 

The asterisk symbol “*” can be any letter or number.

  • If the vehicle is within the above ranges, proceed to Step 2.
  • If the vehicle is not within the above ranges, return vehicle to the customer or inventory.

Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for Campaign Labels Recalls 2818I attached to the vehicle’s hood or bulkhead. Refer to eMDCS System – Warranty Vehicle Inquiry Results table below.

 

NOTE: Be sure to verify Recall number as the vehicle may have multiple Recall labels.

Campaign Label Campaign Label

 

eMDCS System – Warranty Vehicle Inquiry Results:

 

If eMDCS displays: Campaign Label is: Action to perform:
 

RECALL 2818I OPEN

Present Contact the Warranty Hotline at (877) 727-6626 option 3 to update vehicle history.
Not present Proceed to “B. INSPECTION PROCEDURE”.
 

RECALL 2818I CLOSED

Present Return vehicle to inventory or customer.
Not present Proceed to “C. CAMPAIGN LABEL INSTALLATION”.
RECALL 2818I IS NOT PRESENT Does not apply Recall does not apply to this vehicle. Return vehicle to inventory or customer.

 

 

B. CROSS MEMBER INSPECTION PROCEDURE 2009-2013 MAZDA6 

On certain subject vehicles in salt belt states, it is possible that the front cross member may be corroded due to possible insufficient paint coating. Corrosion may be more severe on the portion just under the air conditioner drain, causing a perforation.

Continued use of the vehicle with such condition may allow the perforation to progress, and the support of the right lower control arm front bushing to decrease. This may result in a change of the right front wheel alignment.

The vehicle having such conditions may exhibit the concerns as described below.

  • Vehicle stability concerns (steering wheel off center, and pull to right side while driving/braking in a straight line)
  • The Right Front tire may interfere with the mud guard, causing an abnormal noise and vibration.
  • Cross member may fracture due to a heavy impact with a large pothole etc. Under high speed driving with such condition, it is possible that the steering control may become difficult.

 

Check the list of VINs that have had a new Front Cross Member installed May 2018 or later, and check eMDCS as a secondary confirmation.

  1. Was Front Cross Member replaced? Go to step 2 if yes. Go to step 3 if no.
  2. Go to the A/C Drain Hose Installation procedure document. Once drain hose is installed, vehicle is repaired. Return the vehicle to the customer

Check the condition of the cross member, and determine if it is OK or Not OK based on the inspection criteria.

OK: No perforation due to corrosion exists in the specific areas of the cross member.

NOT OK: Perforation due to corrosion exists in the specific area(s) of cross member

 

If a rust hole exists in the specific area, the cross member may be broken due to a heavy impact with a large pothole 

  1. If even one hole exists at the inspection areas Zone No.1 to Zone No.3 the vehicle will require replacement of the cross member.
  1. If a hole exists in an area other than Zone No.1 to Zone No.3, the structural rigidity of the cross member can be maintained through the installation of a reinforcement side member and a new A/C drain hose and the application of an Anti-Rust Cavity wax.
  2. Thoroughly wash the front end of the vehicle and underneath to clean dirt, snow, salt and other debris from the cross member. Let dry.
  3. Remove the Aerodynamic under cover No.2 for I4 engine vehicles. (See AERODYNAMIC UNDER COVER NO.2 REMOVAL/INSTALLATION.)

Note: There is no Aerodynamic under cover No.2 for V6 engine vehicles.


3 Affected Products

Vehicle

MAKE MODEL YEAR
MAZDA MAZDA6 2011-2013

 


26 Associated Documents

Miscellaneous Document – PARTS AND WARRANTY INFORMATION Recall Campaign 2818I

RMISC-19V323-8123.pdf 306.329KB

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Miscellaneous Document – PARTS AND WARRANTY INFORMATION Recall Campaign 2818I

RMISC-19V323-4071.pdf 325.278KB

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Miscellaneous Document – 2009-2010 Mazda6 – Front Cross Member Corrosion Concern Recall Campaign 2818I – Vehicle Inspection Procedure

RMISC-19V323-8192.pdf 1100.063KB

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Manufacturer Notices(to Dealers,etc)- Dealer Email – June 11, 2019

RCMN-19V323-3601.pdf 435.018KB

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Manufacturer Notices(to Dealers,etc)- Update to Ordering Process – Recall Campaign 2818I

RCMN-19V323-5234.pdf 237.961KB

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Manufacturer Notices(to Dealers,etc)- May 10, 2019

RCMN-19V323-4101.pdf 241.797KB

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Manufacturer Notices(to Dealers,etc)- Subject: Safety Recall 2818I Expansion – 2009-2013 Mazda6 Front Cross Member Corrosion Concern

RCMN-19V323-0616.pdf 68.537KB

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Remedy Instructions and TSB

RCRIT-19V323-3521.pdf 1135.213KB

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Remedy Instructions and TSB

RCRIT-19V323-2022.pdf 916.758KB

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Remedy Instructions and TSB

RCRIT-19V323-3888.pdf 929.605KB

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Remedy Instructions and TSB

RCRIT-19V323-3723.pdf 969.928KB

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Defect Notice 573 Report

RCLRPT-19V323-6043.PDF 217.699KB

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Miscellaneous Document – Recall 2818I Pre-Authorization Form

RMISC-19V323-1983.pdf 89.481KB

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Remedy Instructions and TSB

RCRIT-19V323-9290.pdf 349.865KB

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Remedy Instructions and TSB

RCRIT-19V323-8366.pdf 605.986KB

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Remedy Instructions and TSB

RCRIT-19V323-1001.pdf 1470.744KB

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Miscellaneous Document – PARTS AND WARRANTY INFORMATION Recall Campaign 2818I

RMISC-19V323-4612.pdf 309.211KB

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Recall Acknowledgement

RCAK-19V323-6826.pdf 245.839KB

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Remedy Instructions and TSB

RCRIT-19V323-8279.pdf 826.494KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V323-9076.pdf 416.153KB

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Miscellaneous Document – PARTS AND WARRANTY INFORMATION Recall Campaign 2818I

RMISC-19V323-0267.pdf 422.02KB

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Recall Quarterly Report #2, 2019-3

RCLQRT-19V323-1285.PDF 211.255KB

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Recall Quarterly Report #1, 2019-2

RCLQRT-19V323-5209.PDF 211.152KB

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Recall Quarterly Report #3, 2019-4

RCLQRT-19V323-8772.PDF 211.344KB

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Recall 573 Report – AMENDMENT 1

RCLRPT-19V323-2981.PDF 217.791KB

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ISSUED Renotification Notice – Big Island Mailer 10/31/19

RCRN-19V323-9007.pdf 259KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V323&docType=RCL

 


 

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