2009-2013 Mazda6 – Front Cross Member Corrosion Concern Recall Campaign 2818I

April 25, 2019 NHTSA CAMPAIGN NUMBER: 19V323000

Road Salt Causing Corrosion of Cross Member

Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.


NHTSA Campaign Number: 19V323

Manufacturer Mazda North American Operations


Potential Number of Units Affected 49,339



Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut,

Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.



Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall is expected to begin June 24, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda’s number for this recall is 2818I. Note: This recall is an expansion of Recall 18V-631.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Check if your Mazda has a Recall

2009-2013 Mazda6 – Front Cross Member Corrosion Concern Recall Campaign 2818I



1. Subject vehicles

2009 Mazda6 (HP) and 2010-2013 Mazda6 (HZ) vehicles, which were originally sold in, or currently or previously registered in Salt Belt States listed below.


23 “Salt Belt” States:
Connecticut Delaware District of Columbia Illinois Indiana
Iowa Kentucky Maine Maryland Massachusetts
Michigan Minnesota Missouri New Hampshire New Jersey
New York Ohio Pennsylvania Rhode Island Vermont
Virginia West Virginia Wisconsin


Model Subject VIN range Subject production date range


1YV HP**** 95 M00001 – M52259
1YV HZ**** A5 M00014 – M58879
1YV HZ**** B5 M00002 – M30741
1YV HZ**** C5 M00001 – M44241
1YV HZ**** D5 M00004 – M17345
From February 4, 2008 through August 24, 2012

The asterisk symbol “*” can be any letter or number.

  • If the vehicle is within the above ranges, proceed to Step 2.
  • If the vehicle is not within the above ranges, return vehicle to the customer or inventory.

Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for Campaign Labels Recalls 2818I attached to the vehicle’s hood or bulkhead. Refer to eMDCS System – Warranty Vehicle Inquiry Results table below.


NOTE: Be sure to verify Recall number as the vehicle may have multiple Recall labels.

Campaign Label Campaign Label

eMDCS System – Warranty Vehicle Inquiry Results:


If eMDCS displays: Campaign Label is: Action to perform:


Present Contact the Warranty Hotline at (877) 727-6626 option 3 to update vehicle history.
Not present Proceed to “B. INSPECTION PROCEDURE”.


Present Return vehicle to inventory or customer.
Not present Proceed to “C. CAMPAIGN LABEL INSTALLATION”.
RECALL 2818I IS NOT PRESENT Does not apply Recall does not apply to this vehicle. Return vehicle to inventory or customer.



On certain subject vehicles in salt belt states, it is possible that the front cross member may be corroded due to possible insufficient paint coating. Corrosion may be more severe on the portion just under the air conditioner drain, causing a perforation.

Continued use of the vehicle with such condition may allow the perforation to progress, and the support of the right lower control arm front bushing to decrease. This may result in a change of the right front wheel alignment.

The vehicle having such conditions may exhibit the concerns as described below.

  • Vehicle stability concerns (steering wheel off center, and pull to right side while driving/braking in a straight line)
  • The Right Front tire may interfere with the mud guard, causing an abnormal noise and vibration.
  • Cross member may fracture due to a heavy impact with a large pothole etc. Under high speed driving with such condition, it is possible that the steering control may become difficult.


Check the list of VINs that have had a new Front Cross Member installed May 2018 or later, and check eMDCS as a secondary confirmation.

  1. Was Front Cross Member replaced? Go to step 2 if yes. Go to step 3 if no.
  2. Go to the A/C Drain Hose Installation procedure document. Once drain hose is installed, vehicle is repaired. Return the vehicle to the customer

Check the condition of the cross member, and determine if it is OK or Not OK based on the inspection criteria.

OK: No perforation due to corrosion exists in the specific areas of the cross member.

NOT OK: Perforation due to corrosion exists in the specific area(s) of cross member


If a rust hole exists in the specific area, the cross member may be broken due to a heavy impact with a large pothole 

  1. If even one hole exists at the inspection areas Zone No.1 to Zone No.3 the vehicle will require replacement of the cross member.
  1. If a hole exists in an area other than Zone No.1 to Zone No.3, the structural rigidity of the cross member can be maintained through the installation of a reinforcement side member and a new A/C drain hose and the application of an Anti-Rust Cavity wax.
  2. Thoroughly wash the front end of the vehicle and underneath to clean dirt, snow, salt and other debris from the cross member. Let dry.
  3. Remove the Aerodynamic under cover No.2 for I4 engine vehicles. (See AERODYNAMIC UNDER COVER NO.2 REMOVAL/INSTALLATION.)

Note: There is no Aerodynamic under cover No.2 for V6 engine vehicles.

3 Affected Products


MAZDA MAZDA6 2011-2013

16 Associated Documents

Manufacturer Notices(to Dealers,etc)- Subject: Safety Recall 2818I Expansion – 2009-2013 Mazda6 Front Cross Member Corrosion Concern

RCMN-19V323-0616.pdf 68.537KB

Download (PDF, 67KB)

Remedy Instructions and TSB

RCRIT-19V323-3521.pdf 1135.213KB

Download (PDF, 1.08MB)

Remedy Instructions and TSB

RCRIT-19V323-2022.pdf 916.758KB

Download (PDF, 895KB)

Remedy Instructions and TSB

RCRIT-19V323-3888.pdf 929.605KB

Download (PDF, 908KB)

Remedy Instructions and TSB

RCRIT-19V323-3723.pdf 969.928KB

Download (PDF, 947KB)

Defect Notice 573 Report

RCLRPT-19V323-6043.PDF 217.699KB

Download (PDF, 213KB)

Miscellaneous Document – Recall 2818I Pre-Authorization Form

RMISC-19V323-1983.pdf 89.481KB

Download (PDF, 87KB)

Remedy Instructions and TSB

RCRIT-19V323-9290.pdf 349.865KB

Download (PDF, 342KB)

Remedy Instructions and TSB

RCRIT-19V323-8366.pdf 605.986KB

Download (PDF, 592KB)

Remedy Instructions and TSB

RCRIT-19V323-1001.pdf 1470.744KB

Download (PDF, 1.4MB)

Miscellaneous Document – PARTS AND WARRANTY INFORMATION Recall Campaign 2818I

RMISC-19V323-4612.pdf 309.211KB

Download (PDF, 302KB)

Recall Acknowledgement

RCAK-19V323-6826.pdf 245.839KB

Download (PDF, 240KB)

Remedy Instructions and TSB

RCRIT-19V323-8279.pdf 826.494KB

Download (PDF, 807KB)

Manufacturer Notices(to Dealers,etc)- Update to Ordering Process – Recall Campaign 2818I

RCMN-19V323-5234.pdf 237.961KB

Download (PDF, 232KB)

Manufacturer Notices(to Dealers,etc)- May 10, 2019

RCMN-19V323-4101.pdf 241.797KB

Download (PDF, 236KB)

Miscellaneous Document – PARTS AND WARRANTY INFORMATION Recall Campaign 2818I

RMISC-19V323-4071.pdf 325.278KB

Download (PDF, 318KB)

Recalls Documents



Bestseller No. 1
3M 03584 6 Pack 16 oz. Professional Grade Rubberized Undercoating
  • Can be used on cars, trucks and recreational vehicles
  • Black protective coating helps prevent damage from corrosion
  • Sound-deadening properties help reduce road noise
  • No-run formula for clean application
SaleBestseller No. 2
Bestseller No. 3
Rust-Oleum 15 Oz Black Rubberized Undercoating Spray Paint, Black, 6 Pack
  • Spray paint
  • Protects metal surfaces from corrosion and moisture
  • Rust preventive formula provides a barrier from rust on cars, trucks, trailers and other recreational
  • Rubberized
  • Paintable
Bestseller No. 4
3M 08881 Undercoating - 16 oz.
  • Prevents valve seat damage in engines designed for leaded gasoline
  • Prolongs the useful life of older engines without updated valve seats
  • Also cleans carburetor deposits and injectors, safe for catalytic converters.
Bestseller No. 5
Bestseller No. 6
Dynatron 544 Dyna-Pro Paintable Rubberized Undercoating Can, 120 oz, Gallon Can
  • Sale Unit: CAN
  • Brand: 3M
  • Trade Name: Dynatron
  • Sub-Trade Name: Dyna-Pro
  • 3M Number: 544
Bestseller No. 7
3M 3584 Professional Grade Rubberized Undercoating 12 16oz Cans
  • Use on cars, trucks, and recreational vehicles
  • Coating helps prevent damage corrosion
  • Helps reduce road noise
  • Clean application
Bestseller No. 8
3M Undercoating, 08881, 16 oz Net Wt/453 g (qty 3)
  • Undercoating provides a tough barrier and protects metal from road debris
  • An aerosol undercoating with smooth texture in two forms, paintable and non-paintable
  • Multi-purpose undercoating may be applied to cars, trucks and recreational vehicles
  • Hides welding marks and other repairs
  • Sound dampening properties help reduce road noise
Bestseller No. 9
Bestseller No. 10
Permatex 80072-12PK Undercoating, 16 oz. net Aerosol Can (Pack of 12)
  • Protects fenders, frames, fuel tanks, door panels, rocker panels, hoods and firewalls against moisture, road salt and corrosion
  • Won't sag or drip
  • Sound-proofs and insulates
  • Body shop proven
  • Suggested Applications: Wheel wells, rocker panels, frames and underbody, body repairs, rust holes, tree pruning, driveway cracks, minor repairs, post preserver

Last update on 2019-12-10 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-12-10 / Affiliate links / Images from Amazon Product Advertising API

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