2009-2013 Mazda6 – Front Cross Member Corrosion Concern Recall Campaign 2818I – Mazda

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April 25, 2019 NHTSA CAMPAIGN NUMBER: 19V323000

Road Salt Causing Corrosion of Cross Member

Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.

NHTSA Campaign Number: 19V323

Manufacturer Mazda North American Operations

Components SUSPENSION, STRUCTURE

Potential Number of Units Affected 49,339

Summary

Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut,

Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.

Remedy

Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began June 13, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda’s number for this recall is 2818I. Note: This recall is an expansion of Recall 18V-631.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check if your Mazda has a Recall

2009-2013 Mazda6 – Front Cross Member Corrosion Concern Recall Campaign 2818I

A. VEHICLE INSPECTION PROCEDURE

1. Subject vehicles

2009 Mazda6 (HP) and 2010-2013 Mazda6 (HZ) vehicles, which were originally sold in, or currently or previously registered in Salt Belt States listed below.

23 “Salt Belt” States:

Connecticut	Delaware	District of Columbia	Illinois	Indiana
Iowa	Kentucky	Maine	Maryland	Massachusetts
Michigan	Minnesota	Missouri	New Hampshire	New Jersey
New York	Ohio	Pennsylvania	Rhode Island	Vermont
Virginia	West Virginia	Wisconsin

Model

Subject VIN range

Subject production date range

2009-2013MY

Mazda6

1YV HP**** 95 M00001 – M52259
1YV HZ**** A5 M00014 – M58879
1YV HZ**** B5 M00002 – M30741
1YV HZ**** C5 M00001 – M44241
1YV HZ**** D5 M00004 – M17345

From February 4, 2008 through August 24, 2012

The asterisk symbol “*” can be any letter or number.

If the vehicle is within the above ranges, proceed to Step 2.
If the vehicle is not within the above ranges, return vehicle to the customer or inventory.

Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for Campaign Labels Recalls 2818I attached to the vehicle’s hood or bulkhead. Refer to eMDCS System – Warranty Vehicle Inquiry Results table below.

NOTE: Be sure to verify Recall number as the vehicle may have multiple Recall labels.

eMDCS System – Warranty Vehicle Inquiry Results:

If eMDCS displays:	Campaign Label is:	Action to perform:
RECALL 2818I OPEN	Present	Contact the Warranty Hotline at (877) 727-6626 option 3 to update vehicle history.
RECALL 2818I OPEN	Not present	Proceed to “B. INSPECTION PROCEDURE”.
RECALL 2818I CLOSED	Present	Return vehicle to inventory or customer.
RECALL 2818I CLOSED	Not present	Proceed to “C. CAMPAIGN LABEL INSTALLATION”.
RECALL 2818I IS NOT PRESENT	Does not apply	Recall does not apply to this vehicle. Return vehicle to inventory or customer.

B. CROSS MEMBER INSPECTION PROCEDURE 2009-2013 MAZDA6

On certain subject vehicles in salt belt states, it is possible that the front cross member may be corroded due to possible insufficient paint coating. Corrosion may be more severe on the portion just under the air conditioner drain, causing a perforation.

Continued use of the vehicle with such condition may allow the perforation to progress, and the support of the right lower control arm front bushing to decrease. This may result in a change of the right front wheel alignment.

The vehicle having such conditions may exhibit the concerns as described below.

Vehicle stability concerns (steering wheel off center, and pull to right side while driving/braking in a straight line)
The Right Front tire may interfere with the mud guard, causing an abnormal noise and vibration.
Cross member may fracture due to a heavy impact with a large pothole etc. Under high speed driving with such condition, it is possible that the steering control may become difficult.

Check the list of VINs that have had a new Front Cross Member installed May 2018 or later, and check eMDCS as a secondary confirmation.

Was Front Cross Member replaced? Go to step 2 if yes. Go to step 3 if no.
Go to the A/C Drain Hose Installation procedure document. Once drain hose is installed, vehicle is repaired. Return the vehicle to the customer

Check the condition of the cross member, and determine if it is OK or Not OK based on the inspection criteria.

OK: No perforation due to corrosion exists in the specific areas of the cross member.

NOT OK: Perforation due to corrosion exists in the specific area(s) of cross member

If a rust hole exists in the specific area, the cross member may be broken due to a heavy impact with a large pothole

If even one hole exists at the inspection areas Zone No.1 to Zone No.3 the vehicle will require replacement of the cross member.

If a hole exists in an area other than Zone No.1 to Zone No.3, the structural rigidity of the cross member can be maintained through the installation of a reinforcement side member and a new A/C drain hose and the application of an Anti-Rust Cavity wax.
Thoroughly wash the front end of the vehicle and underneath to clean dirt, snow, salt and other debris from the cross member. Let dry.
Remove the Aerodynamic under cover No.2 for I4 engine vehicles. (See AERODYNAMIC UNDER COVER NO.2 REMOVAL/INSTALLATION.)

Note: There is no Aerodynamic under cover No.2 for V6 engine vehicles.

3 Affected Products

Vehicle

MAKE	MODEL	YEAR

MAZDA	MAZDA6	2011-2013

26 Associated Documents

Miscellaneous Document – PARTS AND WARRANTY INFORMATION Recall Campaign 2818I

RMISC-19V323-8123.pdf 306.329KB

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Summary

Remedy

Notes

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