MAZDA CONNECT TOUCH SCREEN DOES NOT WORK OR OPERATES BY ITSELF (GHOST TOUCH) – 2014-2016 Mazda3

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NHTSA ID Number: 10162017

Manufacturer Communication Number: 09-024-19-3605

 

Summary

This TSB has been superseded by SSPB6 – MAZDA CONNECT TOUCH SCREEN CONCERN WARRANTY EXTENSION SPECIAL SERVICE PROGRAM.

 

 


3 Affected Products

Vehicle

MAKEMODELYEAR
MAZDAeBayMAZDA32014-2016

 


Bulletin No.: 09-024/19
Last Issued: 06/13/2019

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MAZDA CONNECT Updates

 

Bestseller No. 1
Navigation SD Card Latest Version GPS Maps Compatible with 2024 CX-30/3, 2024-2025 CX-5, 2023-2025 CX-90, USA/CAN/MEX Maps
  • This navigation SD card contains extensive information about millions of roads and buildings. Whether you're traveling to tourist destinations, hotels, gas stations, towns, villages, pet shops, barber shops, or navigating through complex traffic lights and road conditions, it offers precise and reliable data to help you reach your destination swiftly.
  • Our car navigation cards offer pinpoint accuracy and reliability, ensuring that you never get lost on the road. With accurate maps data, you can trust our nav SD cards to guide you efficiently to your destination, whether it's a familiar local spot or an entirely new location.
  • Compatible with: 2024 3 & CX-30; 2024-2025 CX-5; 2023-2025 CX-90.
  • Regarding map update year: In 2024. Each map is built upon an initial foundational database, and subsequent updates are made on top of this base every year. The database for this map is from 2023, hence some cards may display that particular database year. However, the navigation card's map is updated to 2024 Q2. Thank you for your understanding.
  • During installation, please insert the card with the engine off, and then switch the engine on. The installation procedure will initiate automatically, so all you need to do is follow the on-screen instructions provided.
SaleBestseller No. 2
2025 CX-30/CX-50/CX-70/3 and 2024 MX-5 Latest Navigation SD Card USA/CAN/MEX
  • Compatible with the following cars:
  • 2024 - MX-5
  • 2025 - 3
  • 2025 - CX-30
  • 2025 - CX-50
Bestseller No. 3
Latest Upgraded Navigation SD Card Compatible with 2021-2023 3 / CX-5 / CX-9 / CX-30, 2022-2024 CX-50, 2022-2023 MX-30, USA/CAN/MEX Maps
  • 【Maps】USA / Canada / Mexico (North America)
  • 【Compatible with】3 / CX-5 / CX-9 / CX-30 2021-2023; Cx-50 2022-2024; Mx-30 2022-2023
  • 【Compatible with】Cx-5 2021 – 2023 (Works only with 10,25 inches / 26 cm display with Connect System 2)
  • 【Compatible with】Cx-9 2021 – 2023 (Works only with 10,25 inches / 26 cm display with Connect System 2)
  • 【2021/2022 MODEL YEAR IMPORTANT NOTE ! Please note that this product is fit for the following VIN】:
Bestseller No. 4
Latest Navigation SD Card, Compatible with:(2016-21)-Cx3. (2016-20)-Cx5. (2016-20)-Cx9. (2016-22)-Mx5. (2016-18)-3. (2016-22)-6
  • The Navigation SD Card is compatible with the following Cars:2014 2015 2016 2017 2018 - 3 - Sport / Touring / Grand Touring. 2016 2017 2018 2019 2020 2021 - 6 - Sport / Touring / Grand Touring 2016 2017 2018 2019 2020 2021 - CX-3 Sport / Touring / Grand Touring
  • The Navigation SD Card is compatible with the following Cars:2016 2017 2018 2019 2020 - CX-5 Sport / Touring / Grand Touring 2016 2017 2018 2019 2020 - CX-9 Sport / Touring / Grand Touring 2016 2017 2018 2019 2020 - MX-5 Sport / Club / Grand Touring
  • Note: Compatible with a 7 or 8-Inch Full-Color Touch Screen Display, the SD card can be used only in one car, once it is installed in the navigation system for the first time, it will be locked with the cars VIN. Navigation system SD cards cannot be used/switched from one vehicle to another. Item is unused & guaranteed to work.
  • Get accurate directions to anywhere with map updates that identify new roads, businesses, schools, hospitals and points of interest. Accurate driving through unfamiliar or recently changed areas to reach your destination quickly and efficiently. SD cards work in all cities, counties, and metropolitan areas in the United States, Canada and Mexico
  • Service:We are always committed to providing customers with premium products and service, please contact us if you have any questions about our products
Bestseller No. 5
2025-2024 CX-5/CX-90, 2024 only - CX-30 KMV6 66 EZ1 Latest Navigation SD Card Map USA/CAN/MEX
  • Compatible with the following cars:
  • 2024-2025 - CX-5
  • 2024 - CX-30
  • 2024-2025 - CX-90
  • Note: the SD card can be used only in one car, once it is installed to the navigation system for the first time, it will be locked with cars VIN. Navigation system SD cards cannot be used/switched from one vehicle to another.
Bestseller No. 6
Upgraded Navigation SD Card Map USA/CAN/MEX 2021/22/23-Cx5. 2021/22/23-Cx9. Cx50-2022/23. Mx30-2022/23. 2021/22/23-Cx30. 2021/22/23- Model 3, TD2K66EZ1B Latest Navigation SD Card
  • Latest Navigation GPS Maps SD Card TD2K66EZ1B: Navigation update 2024 Version SD card compatible with the 2024 model year. The navigation SD card map includes the newest expanded coverage of hundreds of cities, counties, and metropolitan areas in all 50 United States and Canada.
  • Note: The SD card can be used only in one car, once it is installed in the navigation system for the first time, it will be locked with the cars VIN. Navigation system SD cards cannot be used/switched from one vehicle to another. Item is unused & guaranteed to work.
  • Compatibility: The Navigation SD Card is compatible with the following Cars: 2021/22/23-Cx5. 2021/22/23-Cx9. Cx50-2022/23. Mx30-2022/23. 2021/22/23-Cx30. 2021/22/23- Model 3
  • Get accurate directions to anywhere with map updates that identify new roads, businesses, schools, hospitals and points of interest. Accurate driving through unfamiliar or recently changed areas to reach your destination quickly and efficiently. SD cards work in all cities, counties, and metropolitan areas in the United States, Canada and Mexico.
  • Simple Install Steps: 1: Turn off your vehicle at least 10 minutes. 2: Open the center console and find the SD card slot. Remove the old SD card. Insert our new A15 Map Card. 3: Turn your vehicle on, wait the navigation screen confirm the update is finished. 4: If the car still does not recognize the SD card, remove it and try again, or leave it inserted couple hours.
SaleBestseller No. 7
Latest Version Navigation SD Card, GPS SD Map Card Compatible with 2025 CX-50/3 / CX-30 / CX-70, 2024+ MX-5, USA/CAN/MEX Maps
  • 【Compatible with】CX-50/3/CX-30/CX-70 2025, MX-5 2024+.
  • Map Coverage Area】Covering major cities and road networks in the United States, Canada, and Mexico, this navigation card offering users comprehensive and accurate navigation services to facilitate easy arrival at your destinations.
  • 【Easy To Install】Simple plug and play installation. Simply insert the card when the engine is off, then start the engine, and the installation process will automatically initiate. Wait for the screen to display completion once the installation is finished.
  • 【Please Note】The navigation SD card can be used only in one car, once it is installed to the navigation system for the first time, it will be locked with cars VIN. Navigation system SD cards cannot be used/switched from one vehicle to another.
  • 【Please Note】This car GPS map card cannot be updated.
Bestseller No. 8
Upgraded Navigation SD Card Map USA/CAN/MEX 2021/22/23-Cx5. 2021/22/23-Cx9. Cx50-2022/23. Mx30-2022/23. 2021/22/23-Cx30. 2021/22/23- Model 3
  • Please check if your VIN number is compatible with our products before purchasing.
  • Compatible with the following cars:
  • 2021/22/23-Cx5.
  • 2021/22/23-Cx9.
  • Cx50-2022/23
Bestseller No. 9
Forccord Latest Version Navigation SD Card Fits for Mazda 2014-2018 - 3, 2016-2024 - Mazda 6/CX-3/MX-5, 2016-2020 - CX-5/CX-9 Car GPS Navigation System for USA/Canada/Mexico
  • 【Compatible Vehicles】The Navigation SD Card Compatible with MazdaeBay 2014-2018 - 3, 2016-2024 - MazdaeBay 6/CX-3/MX-5, 2016-2020 - CX-5/CX-9. For more car models, please carefully see product description
  • 【Latest Navigation】The SD card is used to store video data for automotive navigation, including maps & road info. It's updated with the latest map database, covering the newest expanded coverage of hundreds of cities, counties, and metropolitan areas in all 50 U.S. states, Puerto Rico, and Canada.(Note:Only for SYNC systems using SD card navigation)
  • 【Built in High-end Chip】The Ford Navigation SD card is comprised of high-end chip. It boasts 32GB of memory and high-speed data processing capabilities, making it resistant to burnout or damage during use
  • 【Easy to Install】First, turn off the vehicle to ensure no current is flowing. Next, locate the SD card slot and insert the new navigation SD card into the slot until you hear a click, indicating completion of installation. (The slot is spring type. Don't forcibly pull out the SD card without fully inserting it, as this may easily damage the chip)
  • 【Order with Confidence】Please verify the vehicle model and dimensions prior to placing your order. Should you have any inquiries, do not hesitate to reach out to us, and we will respond to you as promptly as possible
Bestseller No. 10
Latest Newest Navigation SD Card,Compatible with 2021/22/23-Cx5. 2021/22/23-Cx9. Cx50-2022/23. Mx30-2022/23. 2021/22/23-Cx30. 2021/22/23-M***a-3. USA/CAN/MEX
  • SD Card Compatible with Maz da 2021/2022/2023 Cx5 and Maz da 2021/2022/2023 Cx9.SD Card Applies to vehicle with the Maz da Connect system and screen but without navigation from the factory.Adds all the functionality to the heads-up display.
  • Get accurate directions to anywhere with map updates that identify new roads, businesses, schools, hospitals and points of interest. Accurate driving through unfamiliar or recently changed areas to reach your destination quickly and efficiently. SD cards work in all cities, counties, and metropolitan areas in the United States, Canada, and Mexico.
  • For Maz da: 3 (2021/2022/2023) JAPAN built Vehicle with VIN#: JM1BP****M1 400001 and higher.PLEASE CHECK YOUR VIN# BEFORE ORDERING.
  • For Mexico Built Vehicle: Mexico built for Ma zda: 3 (2021-2023) with VIN# 3MZBP****MM 250004 and higher.PLEASE CHECK YOUR VIN# BEFORE ORDERING.
  • For Maz da (2021-2023) Cx30 with VIN# 3MVDM****MM 300002 and higher.PLEASE CHECK YOUR VIN# BEFORE ORDERING.

 

 


Last update on 2025-07-08 / Affiliate links / Images from Amazon Product Advertising API


 

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