Subject:
STEERING WHEEL OFF CENTER WITHOUT DRIFT OR PULL |
Bulletin No: 02-009/16 |
Last Issued: 03/07/2016 |
BULLETIN NOTE
This bulletin supersedes the previously issued bulletin(s) listed below: The changes are noted in Red beside the change bars.
Previously issued TSBs: | Date issued: |
02-004/14 | 11/04/2014 |
02-004/13 | 08/22/2013 and 04/10/2013 |
02-004/12 | 09/19/2012 and 02/19/13 |
02-005/10 | 03/26/10 and 11/05/10 |
APPLICABLE MODEL(S)/VINS
2011-2016 Mazda2 | 2003-2016 Mazda6 | 2007-2012 CX-7 | 2004-2011 RX-8 |
2004-2016 Mazda3 | 2016 CX-3 | 2007-2016 CX-9 | 2001-2011 Tribute |
2006-2015 Mazda5 | 2013-2016 CX-5 | 2006-2016 MX-5 |
DESCRIPTION
Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
- Verify customer concern and make sure there is no drift or pull concern.
- If the steering is pulling to the right or the left, this procedure does not apply. Refer to MS3 online instructions for troubleshooting.
- Measure the offset using “Measurement of Steering Wheel Offset.”
- If the offset is 3° or less, it is considered normal.
- If the offset is more than 3°, adjust the steering wheel center using “Adjustment of Steering Wheel Center.”
- Verify repair.
Measurement of Steering Wheel Offset
- Visually align the steering wheel to its center, then apply tape on the steering wheel and the steering column cover.
- Put an alignment mark on the tape.
- Drive the vehicle and align the steering wheel to its driving center, then put another mark on the tape.
- Measure the distance between the two lines. The offset can be approximately calculated using 1mm = 1° of offset.
Adjustment of Steering Wheel Center
- Put an alignment mark over the tie-rod end and tie-rod as shown.
- Remove the boot clamp (A), then loosen the lock nut (B).
- Rotate the tie-rod to adjust the steering wheel center. Refer to the following charts for rotating direction.
NOTE: Rotate both sides of the tie-rod by the same amount.
– Steering wheel offset direction and tie-rod rotating direction –
FRONT WHEEL DRIVE (Vehicles with steering gear mounted to the rear side of the front axle)
Steering wheel offset direction | Tie-rod adjust | Tie-rod rotating direction to adjust |
---|---|---|
Right | Right side | Tighten the tie-rod towards the tie-rod end to decrease the length of the tie-rod. |
Left side | Loosen the tie-rod from the tie-rod end to increase the length of the tie-rod. | |
Left | Right side | Loosen the tie-rod from the tie-rod end to increase the length of the tie-rod. |
Left side | Tighten the tie-rod towards the tie-rod end to decrease the length of the tie-rod. |
REAR WHEEL DRIVE (Vehicles with steering gear mounted to the front side of the front axle)
Steering wheel offset direction | Tie-rod adjust | Tie-rod rotating direction to adjust |
---|---|---|
Right | Right side | Loosen the tie-rod from the tie-rod end to increase the length of the tie-rod. |
Left side | Tighten the tie-rod towards the tie-rod end to decrease the length of the tie-rod. | |
Left | Right side | Tighten the tie-rod towards the tie-rod end to decrease the length of the tie-rod. |
Left side | Loosen the tie-rod from the tie-rod end to increase the length of the tie-rod. |
A: Tie-rod
B: Lock nut
C: Tie-rod end
F: Front of vehicle
- Turn in this direction to loosen the tie-rod from the tie-rod end and increase the length.
- Turn in this direction to tighten the tie rod towards the tie-rod end and decrease the length.
– (Reference) Steering wheel offset and tie-rod rotating angle –
Steering wheel offset to adjust | Tie-rod rotating angle |
---|---|
4 mm (approximately 4°) | 150° |
5 mm (approximately 5°) | 180° (half turn) |
6 mm (approximately 6°) | 210° |
7 mm (approximately 7°) | 240° |
- Tighten the lock nut. Refer to MS3 online instructions for the tightening torque.
- Straighten the boot, then attach the boot clamp.
- Verify repair.
WARRANTY INFORMATION
NOTE:
- This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
- This repair will be covered under Mazda’s Service Adjustment Warranty term (12 months/12,000 miles).
- Additional diagnostic time cannot be claimed for this repair.
- This Service Bulletin cannot be combined with a wheel alignment.
Warranty Type | A |
Symptom Code | 30 |
Damage Code | 9H |
Part Number Main Cause | 5555-FE-001 |
Quantity | 0 |
Operation Number / Labor Hours: | XXF11XAX / 0.4 Hrs. |
02-009/16
https://www.nhtsa.gov/recalls?nhtsaId=10101062
https://www.nhtsa.gov/recalls?nhtsaId=10090812
https://static.nhtsa.gov/odi/tsbs/2016/SB-10090812-6903.pdf
02-004/14
11/4/2014
https://www.nhtsa.gov/recalls?nhtsaId=10098895
https://www.nhtsa.gov/recalls?nhtsaId=10059471
https://static.nhtsa.gov/odi/tsbs/2014/SB-10098895-2532.pdf
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Last update on 2019-12-05 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2019-12-05 / Affiliate links / Images from Amazon Product Advertising API